We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Melbourne - Ardenlea Hotel

4 - 6 Queens Rd, Shanklin PO37 6AP, England
Hotel amenities
Melbourne - Ardenlea Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ranked #41 of 55 Hotels in Shanklin
A recent review
3 of 5 stars reviewed 6 days ago
Lisa W Warfield, United Kingdom
Add Photo Write a Review

150 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    35
    41
    36
    19
    19
See reviews for
39
45
8
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • Swedish first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (48)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (10)
All months
Dorking, United Kingdom
1 review
2 of 5 stars Reviewed 5 days ago NEW

We have been going to this hotel for many,many years and it is obvious that standards have slipped since the new owners have taken over. The staff need training as some simply didn't have a clue! Rooms are adequate for what we pay but need updating. Rest of hotel very dusty. Ran my finger through some dust at the beginning... More 

Was this review helpful? Yes
William E, General Manager at Melbourne - Ardenlea Hotel, responded to this review

First I would like to apologise for the delay in this reply, The property has as you rightly say been undergoing several changes in its ownership and management, Including my self. Secondly I would like to apologise for the experience you had whilst here at the hotel, I can guarantee that we have now made several changes in the way... More 

Warfield, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed just for one night in a family room, I was a bit worried after reading some of the reviews but we certainly seemed to have a better experience than most although we only really used the hotel as a base for the night. Yes the whole place could do with redecorating but our room was a fair size and... More 

Was this review helpful? Yes
William E, General Manager at Melbourne - Ardenlea Hotel, responded to this review

Firstly thank you for leaving a review a review, With regards to redecoration we are in the middle of redecorating several of are rooms and public spaces to bring the property up the a 4 star level. Thank you William More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I recently visited this hotel for 4 nights while exploring the island. I was aware that the hotel had changed hands not too long ago and so at first, I gave them the benefit of the doubt. Despite this, the standard was not up to scratch and seemed very flawed. Our room was on the top floor - even after... More 

Was this review helpful? Yes 3
William E, General Manager at Melbourne - Ardenlea Hotel, responded to this review

Good afternoon, Thank you for taking the time to leave your review, I will pass on your kind words to the team. Im very sorry to hear about your cold shower with the age of the hotel several repairs have now been made and the problem is no longer there. With regards to your service at dinner I must apologise... More 

Godalming, United Kingdom
Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

An awful hotel very dated, room very small and not very clean. Despite their website / bookings.com saying they had entertainment each night over weekends there was none. Breakfast good bit plates small and service terrible. We asked for a refund within 15 minutes of arriving and were refused by a rather arrogant and ignorant manager with little or no... More 

Was this review helpful? Yes 4
Rochester, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at the hotel last weekend, having only booked on Thursday evening to arrive Friday morning. Our late rooms paperwork said we could check in at 1pm, but when we arrived the receptionist told us to come back at 3. When I pointed out that the paperwork stated 1pm, she just repeated 'come back at 3'. Anyway, when we... More 

Was this review helpful? Yes 2
Tadworth, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago

Where do I start ... Ok good first ..room was decent size ..that's it .now bad.. States quite clearly in information that if you want tea or coffee outside of restaurant hours please ask member of staff. We did ask and were told "you have to go to your room and make it" . Asked at desk if they would... More 

Was this review helpful? Yes 4
Lincoln, United Kingdom
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Theres nothing wrong with the hotel if you live in 1960 but its 2016 and people expect more, The staff obviously didn't have much experience but from the sounds of things theres a new owner shaking things up some what so who knows with a renovation this could be a luxury property for the island yet unfortunately for now its... More 

Was this review helpful? Yes 2
Ellon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Had a six night stay at this hotel with a coach trip on the 4th July,The room was a bit small, twin beds and a place for kettle +wardrobe next to the bathroom,The bathroom was ok but the carpet need to be changed all stained,Meals was ok if you like the cooks choise take it or leave it.WOULD not stay... More 

Was this review helpful? Yes 1
Chippenham, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the hotel has new owners the room was clean and tidy you can see they are making an effort the only thing I did not like was they changed the breakfast it used to be waiter/ waitress service but it is now buffet I went in about 8 and was told sit anywhere would you like tea. you have to... More 

Was this review helpful? Yes 2
Pitmedden, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Just back from a coach trip with Aberfeldy Motors. We had requested a room near our friends with walk in shower. I had also asked for a room with no stairs for I have a mobility problem. The room we were given was up a steep stairway while our friends were on the ground floor. We did not see any... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

15 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (3)
Viewed
View from room (2)
Viewed
Pool/beach area (1)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Other (3)
Check In Check Out
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Shanklin
0.0 mi away
The Clifton
The Clifton
#7 of 55 in Shanklin
4.5 of 5 stars 268 reviews
2.3 mi away
Wight Montrene Hotel
Wight Montrene Hotel
#8 of 32 in Sandown
4.5 of 5 stars 573 reviews
0.3 mi away
Luccombe Manor Country House Hotel
Show Prices
Show Prices
Show Prices
0.2 mi away
Shanklin Beach Hotel
Shanklin Beach Hotel
#36 of 55 in Shanklin
3.5 of 5 stars 335 reviews
2.1 mi away
Sandringham Hotel
Sandringham Hotel
#13 of 32 in Sandown
3.5 of 5 stars 291 reviews
2.0 mi away
Melville Hall Hotel
Melville Hall Hotel
#7 of 32 in Sandown
4.0 of 5 stars 925 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay