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Gracellie Hotel

25 - 27 Hope Road, Shanklin PO37 6ED, England
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199 Reviews from our TripAdvisor Community

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Bristol, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

I stayed in a room with a sea view which was lovely. Bed was clean and comfortable however room was not cleaned well and I found some leftover food in the fridge within my room upon my arrival. Food was good (Compliments to the Chef!) , however some things were a bit sloppy i.e. no salt & pepper, dirty cups... More 

Helpful?
Thank Jonathan D
Birmingham, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 3, 2015

We recently visited this hotel (27/11/15) for a weekend break coach trip with Opal Travel. We had a lovely room with a sea view, spotlessly clean bed and white new fluffy towels. The breakfasts were up there with the best hotels, good choice and plenty on the plate. The evening meals also had good varied menu and good nicely cooked... More 

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2 Thank Barry J
notts
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed October 18, 2015 via mobile

Just returned from 5 days with National Holidays. Lovely friendly hotel spacious comfortable bedrooms. Food lovely with plenty of choice served by very friendly waiters. Beautiful views from the hotel. Would definitely recommend.

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Thank NottsSarb
Leeds, United Kingdom
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed October 17, 2015

We ( two couples) were staying on a National 5 day coach trip, unfortunately we were over 3hrs late arriving, 20:45, the hotel did its best to provide a meal for us but keeping stuff warm for so long meant it was not very nice, but it was not their fault. Subsequent meals were quite nice with no complaints, especially... More 

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2 Thank Melvyn H
Portsmouth, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 12, 2015

My partner and I went to this hotel from 21st-23rd of September. We arrived to a nice lady on the reception desk, who was very helpful throughout our stay. Our room was really for a single occupancy with a double put in, with the bed being so near to the door one person at a time could walk in. The... More 

Helpful?
1 Thank rp126
durham
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 12, 2015

hotel was clean and tidy had enjoyable stay went with national holidays food was good service a little slow at breakfast don't know how people complain about this holiday for the price you pay would recommend

Helpful?
1 Thank theladiesDurham
Bolton, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 10, 2015

We arrived on the 5th October for a five day stay with National holidays, upon arrival we were greeted by a lovely lady whilst we sat on the coach, she explained that we could check in, our cases would be taken up to our rooms whilst we enjoyed a 3 course evening dinner, the food and service throughout were excellent,... More 

Helpful?
1 Thank cbb49
Skipton, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 4, 2015

staff could not do enough for you. the food was good with plenty of choice rooms all clean and plenty of tea and coffee in rooms went on a coach trip with national holidays and could not fault any of it.

Helpful?
Thank marylyn m
Thirsk, United Kingdom
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 28, 2015

But what it is a great budget hotel, with some great staff and a manager that made us welcome. We arrived in August, not the best month ever, but were immediately made to feel welcome, I'm not going to lie, we did wait in reception for a while to check in, but really in the great scheme of things a... More 

Helpful?
1 Thank 530DREW
Gateshead, United Kingdom
Level Contributor
83 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 25, 2015

Horrendous hotel. Utter chaos on arrival on monday 14th. Staff need professional training, they did not have a clue. Bedroom - bed clean, shower not cleaned throughout our stay, no wardrobe only a rail. Socket hanging off in quiet room. Mealtimes were a shambles, food not very good. All in all terrible hotel, would certainly not recommend. By the way... More 

Helpful?
1 Thank Geordie112
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