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Bourne Hall Country Hotel

11 Luccombe Road, Shanklin PO37 6RR, England
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1 room 1 guest
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Bourne Hall Country Hotel
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169 Reviews from our TripAdvisor Community

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Traveler rating
    83
    45
    26
    10
    5
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31
89
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (169)
  • Mar-May only
    (50)
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    (74)
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London
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

After lookig for ages for a hotel, we came across bourne hall and from the pictures it looked great with great facilities. However, the hotel is VERY dated calling it a country hotel doesn't really excuse the fact the hotel really needs some TLC. Upon arrival the reception as closed and we had to call a number to try and... More 

Was this review helpful? Yes 1
Surrey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We were really looking forward to staying at Bourne Hall Country Hotel, but we were disappointed. The indoor pool was lovely but the outdoor was filthy - with excrement floating. The rooms were dated and very old fashioned. Breakfast was a joke. The waiter was rude and sullen and obviously wanted to be somewhere else other than the hotel! All... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel is lovely and the staff were very attentive, it is beautiful the views are stunning only niggly bit was we was there for 2 nights and paid a fortune for it aswell the room was rather dated it was comfortable but dated I didn't expect modern fixtures and fittings from an old hotel but mahogany woodwork thought the... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Entered into hotel staff ignored us while talking to each other when we got into the room we was transported in time with old decor very tired paint work no cupboard space my sons room was a cupboard/ room with no door? And to put icing on the cake there was a wedding venue with a marque which our room... More 

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Oswestry, United Kingdom
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 14, 2015

We stayed here for just one night following our great niece's wedding which was also held here that afternoon. First of all the good points: our room (room1) was quite spacious and clean, with very comfortable beds and with a modern shower en suite. Although at the back of the hotel, the room was light, with two large windows and... More 

Was this review helpful? Yes 1
bournehallhoteliow, General Manager at Bourne Hall Country Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave your review. I am pleased to hear that you found your room to be spacious and enjoyed the en-suite. All of our rooms benefit from en-suites all of which benefit from white suites for guests private use. With regard to our courtyard, this is a relatively new addition to the... More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 3, 2015

Visited for cream tea, tranquil and beautiful setting on a glorious summers day. Made to feel special and warmly welcomed by the lovely lady who brought our cream tea out. She also suggested taking our photo and took a lovely one.

Was this review helpful? Yes 1
bournehallhoteliow, General Manager at Bourne Hall Country Hotel, responded to this review

Dear Guest, Thank you for your lovely review regarding our cream tea. I am pleased to hear that you enjoyed your visit to Bourne Hall and hope you will return in the future. Kind Regards, General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2015

Went here on the first of June with my boyfriend, had such a lovely holiday here the staff are all very pleasant and go out of their way to ensure your stay is better than average! Lovely little walk to the village and some really lovely pubs in the village for a nice evening! Beware of the hill.on the way... More 

Was this review helpful? Yes 1
bournehallhoteliow, General Manager at Bourne Hall Country Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to leave your lovely review. I am very pleased to hear that you found our team to be pleasant and courteous. All of our staff pride themselves in provided the best customer service possible and also trying our best to ensure our guests leave having had a memorable and enjoyable... More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 31, 2015

Me & my partner visited for a weekend stay to unwind and relax. We were given a very warm welcome on our arrival. Our room (room 5) was incredibly luxurious and spacious. We made good use of the pool and jacuzzi, stopping for an drink at the bar before taking a short into town for dinner. The bed was far... More 

Was this review helpful? Yes 1
bournehallhoteliow, General Manager at Bourne Hall Country Hotel, responded to this review

Dear Guests, I am pleased to hear you found your stay so relaxing you overslept on the last morning! All of our beds are fitted with memory foam toppers, perhaps these were to blame for being too comfortable! I would like to thank you for taking the time to leave your review and hope to welcome you back to the... More 

Woking, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 25, 2015

We stayed at the Bourne Hall Country Hotel for the Bank Holiday weekend. The hotel has an old world charm about it. We stayed in a premier room which was large in size and extremely comfortable. The hotel has lovely grounds within which you can find the outside swimming pool and the pool house. The indoor pool is very basic... More 

Was this review helpful? Yes 2
bournehallhoteliow, General Manager at Bourne Hall Country Hotel, responded to this review

Dear Guest, Thank you very much for your lovely review. I am glad to hear that you enjoyed your room. All of our premier double rooms are situated in the original Victorian part of the building and as such are larger in size with the high ceilings the Victorian's were renowned for. I am pleased to hear you found our... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 19, 2015

Spent 2 nights here and was really impressed with the place. The staff were very polite and friendly, the food very good and the setting of the hotel was gorgeous. The room was clean although dated, but this was in keeping with the style of the hotel. A modern room just wouldn't have fitted the place. Really nice and shanklin... More 

Was this review helpful? Yes 1
bournehallhoteliow, General Manager at Bourne Hall Country Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to leave your review. I am very pleased to hear you enjoyed your stay with us and I look forward to welcoming you back to the hotel in the near future. Kind Regards, General Manager More 

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