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Villa Mentone Hotel

11 Park Road, Shanklin PO37 6AY, England
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1 room 1 guest
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Villa Mentone Hotel
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43 Reviews from our TripAdvisor Community

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Traveler rating
    9
    16
    6
    3
    9
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8
13
1
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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English first
  • All months
    (43)
  • Mar-May only
    (11)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (2)
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Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 10, 2015

best location you can ask for the price , if you get a chance at night look from the crows nest as this is the highest point in the area. Ok point to be made hotel does need a bit of a renovation. Other then that staff were friendly helpful for giving advice for attraction for my two kids. Even... More 

Was this review helpful? Yes 3
Hyderabad, Andhra Pradesh, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 7, 2015

I stayed here with two of my friends. We had booked two rooms. In one of the rooms, heating was not working. Neither were any charging ports. We reported it to the management, they didn't care. Finally, we had to sleep in one room after paying for two rooms. On asking for refund, the manager started counting favours that he... More 

Was this review helpful? Yes 3

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Kingston upon Hull, England, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed March 7, 2015

The worst hotel I have ever stayed in. Service appalling, rude staff,waiting 1 hour for rasher of bacon and a fried egg! beds not made, just top cover pulled over. No curtain at large bathroom window which is overlooked by hotel next door. Would not recommend this hotel at all!!

Was this review helpful? Yes 4
Yeovil, England
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed October 13, 2014

Let's start with the positives first: The location is excellent with views of the sea from many rooms. A short walk in to Shanklin Old Town and a short but steep walk down to the promenade. The hosts are very friendly, as were the other guests. Breakfast was good, but be prepared to order this the night before! Good tea... More 

Was this review helpful? Yes 1
Coventry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 22, 2014

I stayed at this so called hotel for 4 nights, on arriving the entrance should have been the warning signs, the carpet threadbare and dirty just summed up the whole hotel. The rooms were equally as unclean with dead flies strategically placed throughout the room.I went down to reception later in the day to complain about the shower which was... More 

Was this review helpful? Yes 5
Nathan-Manager, Manager at Villa Mentone Hotel, responded to this review

I have not yet recognised the person who wrote this review, but I tried responding and asked who was it and unable to get an answer or a letter as mentioned in the review. Me and my staff terribly disappointed about this review as we believed all the guest in the group was so polite and thankful on their stay... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 18, 2014

In this hotel, we organised the annual function of the professional society of Nepalese Engineers in the UK (SONEUK). Initially, it was not easy to manage our big group of 80 adults, teenagers and children. However, Ana and Kanaga were very kind to support any of our requests (rooms, foods and drinks) and offered the best price for us. Sea... More 

Was this review helpful? Yes 1
Nathan-Manager, Manager at Villa Mentone Hotel, responded to this review

Hi Krishna, Many thanks for your comments, We are glad to hear as a whole all the guest enjoyed your stay with us for your annual gathering. We enjoyed too meeting nice people and the lovely music! We hope to see you again some time perhaps next year gathering, definitely with better arrangements for the big groups. More 

Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 30, 2014

Was the venue of our (Nepali Engineers Association SONEUK) yearly meeting. So it was nearly 25 families (approx 80) of us. At start it was all over the place but Ana and her husband patiently made sure that everyone was happy. We all had a great time as they went out of their way to cater to all our demands... More 

Was this review helpful? Yes 2
Nathan-Manager, Manager at Villa Mentone Hotel, responded to this review

Thank you for writing your thoughts about your stay with us; Big group but no one did not think down about anything and enjoyed their time here. You are a wonderful group made the whole hotel atmosphere lovely! Hope to see you again! More 

1 review
5 of 5 stars Reviewed August 1, 2014

It was nice experience. We stayed two nights,fantastic view good value for money. Good customer service from the management and staff.Room was also comfortable,clean and tidy,great place to stay they treat us like family.warm people will greet us and make us feel like home.The food was home made and delicious.I would highly recommend this hotel to anyone.

Was this review helpful? Yes
Nathan-Manager, Manager at Villa Mentone Hotel, responded to this review

Thank you very much to take some time to write a review about your stay. We are glad to hear that you felt home and you enjoyed your stay. We hope to see you again soon! More 

Washington, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed July 30, 2014

Stayed six nights with Alfa coach party.Most impressed by friendliness and good service given by the staff. Bed linen and towels crisp and clean. Views from room magnificent. Food plain, tasty and well cooked. Especially liked the freshness of the salads and the al dente vegetables. Hotel is in the process of refurbishment and owner is upgrading the important things... More 

Was this review helpful? Yes
Nathan-Manager, Manager at Villa Mentone Hotel, responded to this review

Sorry for the delay to reply for your comments. Thank you very much for writing a review about your stay and putting some pictures of the hotel. It is much appreciated. I am glad that you had an enjoyable experience. Your comments are very important to us as we listen to you and continue to do a better facilities and... More 

Leicester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 20, 2014

Came to this hotel if that is what you call it, more like a dead fly infested dump, smells bad, looks bad, everything rotting, dangerous electric wires showing, unpleasant owners very rude, rooms old dirty every surface you touch stickey, broken bed frame blankets that looked 30 years old, lamp shade ripped I could go on and on, I can... More 

Was this review helpful? Yes 8
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