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Bayswell Park Hotel

16, Bayswell Park, Dunbar EH42 1AE, Scotland
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Bayswell Park Hotel
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100 reviews from our community

Traveler rating
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    6
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17
47
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Elgin, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

A dump. The whole place has serious maintenance issues; some paint would be a good start. Every door, window needs touched up or repainted as they are chipped, scratched or just old and past it. Wallpaper peeling off walls, plaster cracked, tiles broken, ceiling cracks, uneven floorboards. Bathroom not exactly clean, bedroom with mismatched and old furniture. Fittings poorly attached.... More 

Was this review helpful? Yes 1
Glasgow
Top Contributor
88 reviews 88 reviews
14 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in Dunbar recently for our annual golfing outing. The rooms are ok, the bathrooms well, full of jacuzzi baths. Staff are friendly. Good wifi and nice homemade shortbread to have with tea and coffee. Views from dining area wonderful.

Was this review helpful? Yes 1
Dunbar, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Just had a wonderful deep tissue massage by Wendy at the Spa and have no hesitation in returning. The treatment room was lovely and cosy and the pressure of the massage was just right. I found the reception staff very friendly and welcoming. Great job guys!

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Bayswell_Jamie, General Manager at Bayswell Park Hotel, responded to this review

Hi Rachel, Many thanks for reviewing your recent visit. It looks like we exceeded all your expectations which is exactly what we aim to do every time. Next time around be sure to try our View Restaurant. We're proud to be working with some really exciting food suppliers in the town. You can book direct on 01368 862225 or by... More 

Worksop, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This hotel offers a different experience to what your expectations may be accustomed. The hotel staff is trying to a good job but lack the support from executive management. Louise, especially deserves a medal for her hard-work and loyalty. Thank you, ladies, for helping us out.

Was this review helpful? Yes 1

Travelers are raving about these Dunbar hotels

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel last weekend when attending a friends wedding at Broxmouth Park. I could not fault a thing. It was a great experience from start to finish. The hotel was clean, fantastic spa facilities and the staff were helpful and welcoming. Nothing was too much trouble for them. Special mention to Jamie the manager for making the... More 

Was this review helpful? Yes 1
Bayswell_Jamie, General Manager at Bayswell Park Hotel, responded to this review

Hi Steph, Many thanks for reviewing your recent visit to our hotel and spa. It pleases the team and myself to receive such great feedback from our guests. I couldn't do the amazing job I do without the help of the many incredible members of my team, so I will be sure to pass along your kind feedback. Safe travels... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

4 of us arrived at 2.00 for two lots of treatments at 2.15 and 2.45, to be followed by afternoon tea at 3.30. One got taken at 2.25, and after enquiring twice, about delay, and told "oh, two minutes" we were finally taken at 3.00, with last treatment at 3.30. Spa staff were excellent and really knew their stuff, as... More 

Was this review helpful? Yes 2
Bayswell_Jamie, General Manager at Bayswell Park Hotel, responded to this review

Hi Susanne, I'm disappointed to read that there were elements of your visit that let us down. This is in no way the level of service we ever want to portray at the Bayswell Park Hotel & Spa. We're in the business of creating memorable experiences here so it's disappointing to read that you felt we were not exceptional. Please... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 20, 2015

My partner booked me a spa deal on wowcher - he unfortunately only booked for one treatment but when I phoned they were happy enough for me to add in the extra and make it up to the two treatments which I thought was very nice of them The hotel I thought was nice but not spectacular (no issues however... More 

Was this review helpful? Yes 3
Bayswell_Jamie, General Manager at Bayswell Park Hotel, responded to this review

Hi Katy, Thank you for sharing your thoughts with us online. I'm delighted to hear that your visit and treatment was above your expectation. Our team work hard to ensure all our guests leave us with wide smiles and happy memories despite the price they pay. I will pass on your comments to Wendy and her team and look forward... More 

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 14, 2015

I booked the Spa deal on Wowcher as a treat for my daughter and myself and it was a truly excellent experience. Much better than I have had at many places in Edinburgh. The spa is new and looks like no expense has been spared. The view is unbeatable and our therapists Cheryl and Wendy are properly trained and experienced,... More 

Was this review helpful? Yes 3
Bayswell_Jamie, General Manager at Bayswell Park Hotel, responded to this review

Hi Iona, Many thanks for reviewing your recent visit to our wee hotel and spa. It pleases the team and myself to receive such great feedback from our guests. I am glad the team and the building met your expectation. We look forward to seeing you again in the very near future. Jamie Carruthers, General Manager More 

Newcastle upon Tyne, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 23, 2015

its difficult to criticise when you have just enjoyed your well earned break away, But I can easily sum up the Bayswell, (it needs a lot doing to it) however like an old classic car you love it & want to see it restored, the fantastic staff are a huge asset to the place & add in the glorious sea... More 

Was this review helpful? Yes
Bayswell_Jamie, General Manager at Bayswell Park Hotel, responded to this review

Hi, Thank you for posting your honest and balanced feedback online. We're in the business of creating memorable experiences here so it's great to read that you felt the team was fantastic. We aim to exceed our guest's expectations in every way. The hotel has already started quite an extensive refurbishment program that has already seen completion of three brand... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2015

Lovely stay on a cold but sunny day (8th March 2015). Staff very friendly and in particular Louise was very helpful from the booking process right through to the welcome and departure. Our room (11) had a fabulous view . The food was excellent in the sea view restaurant. G Logan

Was this review helpful? Yes 1
Bayswell_Jamie, General Manager at Bayswell Park Hotel, responded to this review

Hi Gilbert, Thank you for sharing your thoughts with other users online. I'm delighted to hear that your stay with us was a positive one. Our team work hard to ensure our guests leave us with wide smiles and happy memories. We will look forward to seeing you again here soon. Safe travels in the meantime, Jamie Carruthers General Manager More 

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