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Royal Mackintosh Hotel

Station Road, Dunbar EH42 1JY, Scotland
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Certificate of Excellence 2014
Royal Mackintosh Hotel
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Royal Mackintosh Hotel
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117 reviews from our community

Traveler rating
    48
    44
    13
    9
    3
See reviews for
14
48
9
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Lincolnshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here on night of 2nd January. Booked off internet with no previous recommendation, we were pleasantly surprised with the location. Staff were extremely pleasant and helpful. We also had room 10 which we couldn't fault. It was warm, comfortable and clean. We agree, some of the decor is a little old, but as long as... More 

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Glasgow, United Kingdom
2 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

From the outside it looked OK. The menu seemed nice, so we went in. We ordered the chicken kiev, cheeseburger, and vegetable tart. The chicken kiev tasted off, and had no garlic butter. The burger looked and tasted like something you'd expect from a burger van. The vegetable tart was just a piece of goats cheese in a pastry case.... More 

Was this review helpful? Yes
hannah2805, Owner at Royal Mackintosh Hotel, responded to this review

We are very sorry to read your review and can only apologise that you did not enjoy your meal with us. I have spoken with the staff members that were on the night that you were in and they are very disappointed that you didn't raise your complaints at the time of having your meal. We would then have been... More 

Burntisland, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 14, 2014

My family travelled to Dunbar to celebrate my sister's ruby wedding anniversary and on recommendation we booked the Royal Mac for an overnight stay. Whilst fairly basic, it was clean and staff friendly however when we returned to the hotel after the party celebration it was absolutely freezing; I mean baltic freezing. On checking out the following morning I mentioned... More 

Was this review helpful? Yes 2
hannah2805, Owner at Royal Mackintosh Hotel, responded to this review

I am so sorry that you did not enjoy your stay with us, we can only apologise for this. Our heating is supposed to kick back on if the temperature drops however we discovered after that the thermostat had stopped working. Our night porters are able to put the heating on but will have been unaware that you were cold... More 

UK
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 25, 2014

The Royal Mac as it's known locally is gradually being revamped. Xirtet's review has it right - room 10 is enormous and while it will definitely benefit from some improvements it is still a very pleasant room. And so huge the dog lost his ball under the sofa.....(temporarily!) Dinner in the elegant wood-panelled restaurant was very tasty and the scrambled... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 18, 2014

Just returned from a sad rememberance trip to Dunbar It started of being a trip to remember. When I contacted Cliff to book the room. We arrived early to the hotel. We where informed room would be ready shortly. We where given room 10. This room is fantastic for the size of it. Biggest double bed I have seen in... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 8, 2014

Terrific deal of Dinner ,bed, breakfast AND a bottle of wine [ not cheap Prosecco that you have to drink in one go ] Staff were so helpful and welcoming, allowing us to park and check in early as we had a Brewery tour booked. We had room 10... huge room, great bed and bathroom, good view towards the coast,... More 

Was this review helpful? Yes 1
Aberdeen
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 22, 2014 via mobile

Had a fab time in this hotel. Food was amazing and could not fault it. Selections of drinks was also very good and no problem to have a wee taste! Great hotel to go exploring around the beautiful scenery close by. Staff were all fab and friendly, couldn't do enough for you. Would go back in a heartbeat! Want to... More 

Was this review helpful? Yes 1
glasgow.scotland
Contributor
14 reviews 14 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 9, 2014

had a deal night away in this hotel...IWe liked it a lot...yes it's a bit dated but that's part of the charm. The staff are so helpful and friendly, and the food is fantastic...what's not to like? We had a room at the back of the hotel and it was nice and quiet..There is limited parking, so get there early.... More 

Was this review helpful? Yes 1
seaburn
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 25, 2014

From the out side it look great , The location is very good next to the railway station and at the bottom of the high street. The reception is a hatch into the bar staff where very good and booked us in quickly showed us up to our room which was large but basic every thing was dated and there... More 

Was this review helpful? Yes 4
Stirling, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 24, 2014

Nice hotel with friendly staff. Could benefit from a bit of a makeover as it is looking quite scruffy and dated. A lot of traffic noise in room on the street side of Dunbar. Window curtain hanging off at one side, very high up. Old style TV with limited programmes and no DVD. WiFi only available in some public areas.... More 

Was this review helpful? Yes 4
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Additional Information about Royal Mackintosh Hotel

Address: Station Road, Dunbar EH42 1JY, Scotland
Location: United Kingdom > Scotland > East Lothian > Dunbar
Price Range (Based on Average Rates): $$
Number of rooms: 16
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Also Known As:
Royal Mackintosh Hotel Dunbar, Scotland

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