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All 21 Paignton hotels

The Palace

3.0 of 5 Hotel   |   Esplanade Road, Paignton TQ4 6BJ, England
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  • Reviews (248)
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  • Room tips (79)
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The Palace
Ranked #6 of 21 hotels in Paignton
Certificate of Excellence 2014
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248 people have reviewed this hotel

Traveler rating
    172
    47
    20
    3
    6
See reviews for
56
110
16
16
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
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English first
Newton Abbot, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have just come back from an excellent 'Lazy Day for Locals' pamper day with three of my friends. The whole day was excellent value for money with the £20 fee including use of the swimming pool, sauna, steam room and gym, tea or coffee on arrival and £8 off the lunch bill. The staff were very attentive, the facilities... More

Was this review helpful? Yes
General M, General Manager at The Palace, responded to this review

Good afternoon, i am delighted you had a great day at the palace hotel and took advantage of our lazy day we have to offer, we look forward to seeing you again very soon. Kind Regards More

Plymouth, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and i run a small transport business, we have 3 children and i am heavily pregnant, and we managed to find the time to get one night away, we booked this hotel as it looked beautiful, the reviews were good, however please read further- Here is an email sent to the hotel after our stay- I am writing... More

Was this review helpful? Yes 5
Lee C, Owner at The Palace, responded to this review

Dear readers, I don’t know what to say about this. We absolutely did our best with this customer. I will start off with saying that there are plenty of younger people that come to the hotel and enjoy it. And thank god for the retired people, as they come for more than one night. I would like to point out... More

Caerphilly, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would happily return to the palace next time I'm in the area,the hotel is elegant and charming,the gardens relaxing and pleasing on the eye,I felt id stepped back in time to a more genteel age,but with the addition of a modern health suite.the staff were polite and obliging,I could not fault anyone.i would slightly agree with a previous reviewer,it's... More

Was this review helpful? Yes 2
General M, General Manager at The Palace, responded to this review

Good morning, Thank you for leaving a wonderful review on the Palace, we are so pleased that you would be happy to return when you next in the area, We take pride in our gardens to make them as relaxing as possible for all guest's. I'm sorry you feel that way about the coaches, they are paying guest like everyone... More

Manchester, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I attended the Party by the Seaside concert in Paignton on 14th-15th June which was set across the road from The Palace. It was a great choice to stay there, the room was spacious and accommodating. Breakfast was excellent, I couldn't ask for more really, the staff were really attentive to my needs especially Holly, so I have nothing but... More

Was this review helpful? Yes
General M, General Manager at The Palace, responded to this review

Good afternoon, Thank you for taking the time to leave a review on the Palace, we are delighted that you have nothing but good words to say, and that our staff were attentive, i will pass on your lovely comments to Holly. Look forward to seeing you soon. More

Knighton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is by far the best hotel we have ever stopped in.The hotels location was fab. The staff are a credit to the hotel,they work hard to make you feel at home.Will be going back in the future,for a longer break I cannot thank the staff enough as at the the end of the day it's them that make your... More

Was this review helpful? Yes
General M, General Manager at The Palace, responded to this review

Good morning, Thank you for your review, we are delighted that your enjoyed all aspects of your stay with us, and that the Palace is by far the best hotel you have ever stopped in. we do have a great location with stunning views. we very much look forward to welcoming you back to the Palace again soon. More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

‎Dear all. We have just got home after a wonderful week at this excellent hotel. This was a Christmas present for my mum and we could not have been happier with all aspects of our stay. ‎ From the moment we arrived, we were impressed by the ambience of the place and by the warm, friendly and efficient service delivered... More

Was this review helpful? Yes 1
General M, Manager at The Palace, responded to this review

Good morning, Thank you for your kind words of your stay at the Palace, we are so pleased that your enjoyed your time spent here, all our staff work hard to make every guest's experience a memorable one, We look forward to seeing you again in the near future. More

Kingswinford, England
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I looked at all the reviews before booking and decided the positive outstayed the bands reviews and the pictures looked great. Oh dear! I booked a twin room as I was sharing with my sister. It was called a 'standard' room. The room was more than tired, there was:- - Torn sheets - Stains on the bed base - The... More

Was this review helpful? Yes 3
General M, General Manager at The Palace, responded to this review

Dear Readers, All the rooms have been newly refurbished to a high standard. Not all of the bathrooms have been refurbished but the older bathrooms are all tiled and are very nice fresh and clean. It is very unusual to get torn or stained sheets back from our vigilant linen company and also extremely unusual that the room attendant had... More

Exeter, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2014

My sister and I bought our mum and dad Duchy Hotel vouchers for their Christmas and Anniversary presents and they decided to stay at The Palace in Paignton. They both had an absolutely wonderful time. The staff were very friendly and polite. The Senior General Manager, Lee Cullen, was extremely helpful and courteous and he is a real credit to... More

Was this review helpful? Yes 2
General M, General Manager at The Palace, responded to this review

Good afternoon, Thank you for leaving a wonderful review on the Palace we are so pleased your mother and father had a great time with us and that you rate us so highly. The guest experience is paramount to us and we all work hard to make everyones visit a memorable as possible. Kind Regards More

South Devon, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 4, 2014 via mobile

Went to the Palace for lunch today. Every thing was first class, Service , and the food was excellent. Lots of choice. Staff very helpful. Will certainly be returning for a few days stay. Used the toilets and I always find this always gives you an idea what the place is going to be like. Toilets spotless. What more can... More

Was this review helpful? Yes 1
General M, General Manager at The Palace, responded to this review

Good afternoon Thank you for taking the time to leave a fantastic review, we are delighted that you enjoyed your lunch and that everything was first class. We look forward to welcoming you back at the palace in the near future. Kind Regards More

Torquay, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 1, 2014

I find it hard to praise the Palace highly enough ! My last review covered a Celebration Lunch in October 2012. Since then myself and friends have held two small functions there. One was a Christmas Lunch Party in December 2013 for a group of 20 held in the Singer Room. This room was beautifully decorated and the service could... More

Was this review helpful? Yes 1
General M, General Manager at The Palace, responded to this review

Good afternoon, thank you for your excellent review on the palace, I am so pleased you keep returning to us for lunch and also for small functions,I am delighted you think our singer room is beautifully decorated. Karolina and sue are overwelmed with your comments and we all look forward to your next visit, More

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Additional Information about The Palace

Address: Esplanade Road, Paignton TQ4 6BJ, England
Location: United Kingdom > England > Devon > English Riviera > Paignton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Palace 3*
Also Known As:
The Palace Hotel Paignton
The Palace Paignton, Devon

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Paignton #4 Romantic Hotel in Paignton #7 Family Hotel in Paignton
Hotel Class
Number of rooms
55

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