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Good Night Inns Bay Horse Hotel

53 Warrington Road | Ashton-in-Makerfield, Wigan WN4 9PJ, England
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Good Night Inns Bay Horse Hotel
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Good Night Inns Bay Horse Hotel
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86 reviews from our community

Traveler rating
    20
    41
    14
    6
    5
See reviews for
19
35
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (86)
  • Mar-May only
    (28)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (16)
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Blackpool, United Kingdom
Top Contributor
86 reviews 86 reviews
26 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was getting a little tired around the edges and housekeeping should pay more attention to detail, couples of bulbs out, smeared mirror and the bottom and back of the loo were far from sparkling. The bed is nearing the end of its life span and wasn't great. But all that said for £52 for an overnight stay it... More 

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Manchester, England
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After reading some of the previous reviews we were expecting the worst but our room was spotless, the bed was a super kingsize and very comfortable and the staff were very friendly. We had been to the races and this hotel is ideally placed. We had a meal in the adjoining pub/restaurant which was also good and very good value... More 

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1 review
4 of 5 stars Reviewed April 3, 2015

Very enjoyable stay we signed up for the reward card so benefited from the free full English breakfast. The room was basic but clean it was totally worth £35 we paid. Couldn't fault the staff every member was very helpful, especially Tom who ran the breakfast which was of a high standard. Would definitely stay again. :)

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Merseyside, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 19, 2015

We have just been to the Bay Horse for a nice enjoyable date evening. However it was ruined as my partner ended up eating his dinner alone as my burger came uncooked and burnt. They were happy to replace but after 30 minutes of waiting I felt is was not appropriate to wait no longer. Very poor, will not be... More 

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Croydon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 18, 2015

Awful night. Bed hard. Noisy hotel. TV not working, no power to it. Reception closed so no-one to complain to (though they will have known there was no power to the tv from previous guests). Not worth the £66 paid.

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Cambridge, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 13, 2015

Our room was fine, with a few niggles but no major problems, and was good value for money at the price we paid. The Bay Horse staff were helpful in suggesting places within walking distance to eat at. At breakfast they were so busy that they were scarcely to be seen - I know that is because they were cooking... More 

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Swindon, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 5, 2015

I first off have to say that the front of house Staff are great at this hotel so I have no complaints there. As mentioned in other reviews, this is a old Premier Inn so you get what you are expecting although the Bathrooms are a little tired and my major disappointment was the fact that my Bathroom was not... More 

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Spirit P, Guest Relations Manager at Good Night Inns Bay Horse Hotel, responded to this review

Dear Stuandfi Thank for taking the time to provide us with your review. Bay Horse with regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have sent you a direct message to discuss this further. Kind regards Guest Services More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

Stayed in December n was disappointed with a few matters, mainly the cleanliness. Raised it with the hotel and was assured it was not the norm and that r complaint would b investigated n taken seriously. So, stayed again in Feb and am so glad we did. Room spotless, smart, comfortable and cozy, quiet despite bar n restaurant on site... More 

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Spirit P, Guest Relations Manager at Good Night Inns Bay Horse Hotel, responded to this review

Dear S_Woodside Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Bay Horse who would like to thank you for your positive feedback. We hope to see you soon at the Bay Horse. Kind regards, Guest Services More 

Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 13, 2015

Set in good location with in walking reach of local pubs and eateries , we stayed in family room it was the same room we stayed in first time ( as a couple) but with matters on floor for our grand daughter , my grand daughter is scared of spiders and was convinced they would get into her bed so... More 

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Calne, United Kingdom
Top Contributor
98 reviews 98 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 25, 2015

This used or be a Premier Inn and it retains the facilities and with an improvement to housekeeping it will reach the high standard again. The staff are very friendly and accommodating and the bonus us the Flaming Grill next door, so no need to go hunting for dinner. It is located close to the M6 and just down the... More 

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Spirit P, Guest Relations Manager at Good Night Inns Bay Horse Hotel, responded to this review

Dear Kaz B Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Bay Horse who would like to thank you for your positive feedback. We hope to see you soon at the Bay Horse. Kind regards, Guest Services More 

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