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Mercure Wigan Oak Hotel

Orchard Street, Wigan WN1 3SS, England (Formerly The Wigan Oak Hotel)
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1 room 1 guest
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Mercure Wigan Oak Hotel
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356 Reviews from our TripAdvisor Community

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Traveler rating
    101
    159
    68
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Telford, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Not a bad little base for work, generous sized rooms of Premier Inn standard and Appearance with some traffic noise depending on which isthmus the room is situated but didn't bother me as i kept the windows shut. I was welcomed by Shelia on check-in and felt very welcomed and looked after immediately. The restaurant was fine and applied it... More 

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Warrington, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A well priced hotel with good food and excellent service. The staff are very nice and helpful. We enjoyed a relaxing stay over a w/e. Recommend Haigh Hall and Mesnes Park as things to see in Wigan. The rooms are spacious but the hotel overall is ready for a refurb., as it is a bit dated décor wise.

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Flintshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just returned from 2 night all-inclusive stay. Ideal base or touring N West England or sporting breaks. Could not find fault with hotel - free parking just minutes from town centre,quick registration from polite and helpful staff, twin room with flat screen tv, plenty of electric sockets and lights,kettle with good selection of coffee/tea etc and large bathroom(towels changed each... More 

Was this review helpful? Yes 1
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for your review and we are so pleased that you enjoyed your stay. Your comments regarding the staff and service were especially welcome and I have passed on a copy of your review to all our staff. I do hope that we get the opporunity to welcome you back again soon. More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice clean room queen size bed food good only drawback was found it difficult to use bath because it is to high to step into and the sink basin in bath room again is to high (think about the smaller people ).

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WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for reviewing our hotel and I was delighted to read that, overall, your stay with us was comfortable and enjoyable. All guests comments are welcome and a valuable tool to help us to improve our service. I hope that we get the opportunity to welcome you back soon. More 

derby
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed for a night at the Wigan Oak as I was attending a 40th nearby Check in was swift and the front desk staff were very pleasant. The room was very spacious and clean with everything you would need. The bathroom was also clean and well appointed apart from a very cheap toilet seat which was not very... More 

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WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for reviewing our hotel. We are very pleased that you enjoyed your stay and that you would stay with us again. I have noted your comment with regards to the bathroom and will pass this on to my Maintenance Manager. We hope to see you again very soon. More 

Derbyshire
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel 14/15th August - 2 couples and we had a super time. Nice and handy for shopping as it is 2 minutes. walk to town centre. The food was really and plenty of it. Rooms were clean and tidy with everything you could need but most of all the staff are so friendly and helpful. We... More 

Was this review helpful? Yes 1
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for taking the time to review our hotel. We are delighted that your stay with us was enjoyable and comfortable and your comments regarding the staff were especially welcome. I have passed a copy of your review to Ashley. We look forward to seeing you again soon. More 

Henley-on-Thames, United Kingdom
Level Contributor
131 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The property is modern and rooms a good size. Enjoyed the food in the restaurant though some confusion over which menu we had pre ordered via the internet booking system and the Platinum Club Accor "welcome" drink was only extended to one person which seemed strange, though to be fair rececption corrected this when I queried it. The only but... More 

Was this review helpful? Yes 1
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for your comments. Following our telephone conversation, I would just like to say again how sorry I am that your stay with us was not as enjoyable as it should have been. We do try to ensure that all our guests are respectful of others and keep noise to an absolute minimum, however as I am sure you... More 

York
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Colleague & I stayed overnight for 1 night , booked room only and discovered that booking breakfast the night before cost £ 8 but if " walking in " to breakfast in the morning it would cost £ 13.95 needless to say we paid the night before.

Was this review helpful? Yes
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for staying at the Mercure Wigan Oak Hotel and for taking the time to review us. I was pleased to read that you enjoyed your stay and found everything to your liking. I do hope that we get the opportunity to welcome you back in the near future. More 

Kent
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We are currently staying at the Wigan Oak Hotel and it has been perfect for our needs. The Hotel is very central to the town and we were able to take advantage of this when going out And about. The staff are helpful and are only too happy to give local advice. We did not eat in the Hotel as... More 

Was this review helpful? Yes
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for your review and for your very kind comments. We are very pleased that you have enjoyed your stay with us and hope that we have exceeded your expecations. Thank you for choosing the Mercure Wigan Oak Hotel. More 

Al ain
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel a few times over the years. It still offers spacious comfortable, clean rooms and is a pleasant place to stay. Friendly staff - can't fault anything. Beds very comfortable and roomy. However, they do need to update their central decor as nothing much has changed since I first stayed there in the 1990s. It's looking... More 

Was this review helpful? Yes
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for reviewing our hotel and especially for continuing to stay with us. We are deligthed tthat your stays with us are enjoyable and your very kind comments regarding the staff were especially welcome. We hope to see you again soon. More 

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