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All 19 Durham hotels

Bannatyne Hotel Durham

3.0 of 5 Hotel   |   Eden Terrace | Belmont, Durham DH1 2HJ, England
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Bannatyne Hotel Durham
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Ranked #9 of 19 Hotels in Durham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
ChrissyLee_12 United Kingdom
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225 reviews from our community

Traveler rating
    72
    93
    40
    9
    11
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50
90
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First time in a Bannatyne Hotel. Stayed with my husband for a weekend break for a sightseeing trip around Durham. Due to the low price we paid for Friday and Saturday night we were not expecting much, despite reading such good reviews. What a brilliant surprise when we arrived - loads of free parking on site, welcoming staff, spotlessly clean... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The staff in both the hotel and health club went out of their way to be helpful and offered a excellent customer care. I stayed in the hotel while visiting the university. The cost is very reasonable and a bus runs from next to the hotel into the city. A taxi was about 6 pounds into town. Free wifi The... More

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Senior Contributor
37 reviews 37 reviews
4 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 3 weeks ago

GOOD POINTS: Friendly helpful staff, clean and tidy gym facilities, clean and tidy hotel room, only a couple of miles from Durham centre, bus stop with good bus service a couple of minutes away. NOT SO GOOD POINTS: Our room was looking a bit tired and in need of updating and there was a dubious stain on the bed throw... More

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ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Ench1, Thank you for your comments about your recent stay at Bannatyne Hotel Durham. I will pass on your positive comments about the cleanliness, friendly staff and gym facilities to the appropriate people. I am sorry that there was no brown sauce available for your breakfast, we always have plenty in stock so when you stay again and can't... More

Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lady on reception was pleasant and efficient. Location was ok but not walking distance to centre about 2 miles, taxi £10. Hotel was clean and lovely big rooms. Would definitely stay here again and would recommend. Would have liked to use the gym but didnt have enough time.

Was this review helpful? Yes 1
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear SmithyElaine, Thank you for taking the time to share your positive comments regarding your stay at Bannatyne Hotel Durham. I am delighted that you found the receptionist on duty to be pleasant and efficient and that you found the Hotel to be clean. The Hotel is situated on the outskirts of the City centre and can be accessed by... More

Andover, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed for two nights at the end of August. Room was fine, clean and spacious, with good shower facilities. Food was quite adequate and fairly priced, though perhaps a little limited. Free wifi worked well. Road noise was tolerable with the windows closed but couldn't have slept with them open, maybe that's the price for such a very convenient location.... More

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ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Martin H, Thank you for sharing your wonderful comments regarding your stay at the Hotel. I am very happy that you found the facilities to be excellent in every way offering "excellent value for money “ I am thoroughly pleased to learn that you would recommend the Hotel to other travellers. The team and I look forward to your... More

Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Bannatyne Durham over the August Bank Holiday for a family wedding. The hotel is of a Premier Inn style and was excellent in every way. The three nights cost the same as other wedding guests paid for one night at the Ramside Hall Hotel nearby, which was the wedding venue. Breakfast in the neighbouring leisure suite was... More

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ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear GlendaR850, Thank you for taking the time to post such a pleasing comment regarding your 2 night stay at Bannatyne Hotel Durham. It is always very pleasing to find that our guests would highly recommend the Hotel Resort to others as they have found their visit to be an enjoyable one. I am pleased that you were able to... More

Nottingham, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 24, 2014 via mobile

Stayed here for 2 nights and was an ideal stopping point on our way up to Edinburgh. Room was very comfortable with large tv, bed and shower and tea and coffee facilities. Room was very clean. We were able to take advantage of the swimming pool during our stay and enjoyed 2 freshly cooked breakfasts over at the health and... More

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ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear GlendaR850, Thank you for taking the time to share your wonderful comments regarding your recent stay at Bannatyne Hotel Durham. I am very pleased that you found the Hotel to be clean and comfortable and that you took full advantage of the complimentary use of the Health Clubs facilities and further more that you found us to be a... More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2014

We stayed here whilst at a wedding nearby. The room was clean and comfortable, and the staff were wonderfully helpful. Nice large bed, large TV and large shower. Free parking and no issues finding a space. We would definitely stay here again. It was a great base for sightseeing around Durham.

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ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear megadrive, Thank you for taking the time to share your review regarding your recent stay at Bannatyne Hotel Durham. I am happy that you found most of the Hotels facilities pleasing and that you found the staff to be wonderfully helpful. I will pass your lovely comments onto them. I and the team look forward to your return. Kind... More

Durham, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 18, 2014

We stayed here for a weeked while we attended a wedding nearby. The room was nice and big and also pretty clean. Overall a fairly standard room for this type of lost cost hotel. However it is pretty apparent that very little money has been spent on the hotel in recent years. The matress we had was old, too soft... More

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ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear pcb7339, Thank you for taking the time to post a comment about your recent stay at Bannatyne Hotel, Durham. It is good that you found the size of the room and cleanliness to be great. I appreciate that the hotel does not have Air Conditioning, however in order to cool the rooms we have fans available from reception. I... More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 16, 2014 via mobile

Husband and I stayed here on 2-4 August 2014. Room was clean, good size TV. Lots of tea, coffee etc. our chambermaid was an absolute angel, nothing too much trouble. Wish I could remember her name. Reception staff were very helpful too. The comfiest hotel bed we've ever slept in, so nice. Great that as a guest you get free... More

Was this review helpful? Yes
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Kelly P Thank you for taking the time to post a positive comment about your recent stay at Bannatyne Hotel Durham. I have been able to trace the housekeeper who serviced your room and have informed her about your comments and thanked her. It is great that you were very happy with your room and that you managed to... More

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Additional Information about Bannatyne Hotel Durham

Address: Eden Terrace | Belmont, Durham DH1 2HJ, England
Location: United Kingdom > England > County Durham > Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bannatyne Hotel Durham 3*
Number of rooms: 60
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Also Known As:
Durham Bannatyne Hotel

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