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All 19 Durham hotels

Bannatyne Hotel Durham

3.0 of 5 Hotel   |   Eden Terrace | Belmont, Durham DH1 2HJ, England
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Bannatyne Hotel Durham
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Ranked #11 of 19 Hotels in Durham
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Toblerone92 Southport, United Kingdom
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232 reviews from our community

Traveler rating
    73
    96
    43
    9
    11
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50
93
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31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southport, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked a twin room at the last minute, on the basis it was the only hotel available within the price range in the Durham area. The reception staff were very friendly and a credit to the hotel. The room was clean, however it was showing its age, with peeling leatherette headboard and generally a tad worn and rough around the... More 

Was this review helpful? Yes 1
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Toblerone92, Thank you for taking the time to share your comments regarding your recent stay at Bannatyne Hotel Durham. Your last minute booking is greatly appreciated and I am happy that we were able to match your budget. The Hotel is currently being refreshed on a room by room basis, the majority of all head boards have now been... More 

1 review
4 of 5 stars Reviewed 1 week ago

Couldn't off asked for a better place to stay rooms very clean bathroom very clean it had a power shower which wasnt dripping like a tap enuff room for two the bed was very very comfortable staff very helpful and friendly and would do anything to help definitely be staying there again

Was this review helpful? Yes
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Claire B, Thank you for sharing your very positive comments regarding your recent stay at Bannatyne Hotel Durham. It is always very pleasing for the team and I to receive such great feedback. I will pass on your comments to the rest of the team. I look forward to your return. Kind Regards Matthew Emery Resort Manager - Durham... More 

West Yorkshire
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just back from a weekend away in Durham. What a great place. Having looked at quite a few places to stay I decided to book a room at the Bannatyne Hotel I did look at a number of other Hotels in the area but found them quite expensive for a weekend away. Bannatyne Hotel was just what I expected I... More 

Was this review helpful? Yes 1
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Blindfiddler, Thank you for taking the time to share your review regarding your recent stay at Bannatyne Hotel Durham. It is always very pleasing when guests comment on how friendly and helpful the Hotel team are. I am sure they will be happy when I pass your comments to them. I am surprised to find that you found the... More 

Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 18, 2014

I was travelling with a group for a one night stay at this "budget" hotel - at £50 per night I was concerned about the standards I would encounter. However what I found was a modern facility, well equipped, friendly reception staff, convenient vending in reception AND access to the gym and swimming pool next door - for this rate... More 

Was this review helpful? Yes 1
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear gallacherglasgOw, Thank you for taking the time to share your favorable review in which you believed the Hotel to be of " Great value with some surprising extras " It is always very pleasing to find that guests have enjoyed their stay and that they have complemented us on price, cleanliness and the facilities on offer at the Durham... More 

Nottinghamshire, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 26, 2014

This hotel is close to Durham city centre, has parking & is competitively priced at £55/night. It was very easy to find as it is located very close to the A1(M). A taxi to the City Centre costs £6 & there is a cash machine five minutes walk away. Service at reception was excellent. The receptionist (Angela) was friendly, professional... More 

Was this review helpful? Yes 2
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Factoidfan, Thank you for taking the time to share your extensive review in which you believed your stay to have been " Cheap, cheerful and conveniently located ". I will pass on your wonderful comments to Angela the Hotel Receptionist, she will be delighted. I will also discuss your comments with the Health Clubs Receptionist. The Health Clubs Cafe... More 

Manchester, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 5, 2014

Stayed at the hotel for 3 nights on a business trip. Room was spotlessly clean, excellent sized room included a sofa and ample room to work. Breakfast wasn't included but could be bought from the Cafe in the adjoining gym, very reasonably priced and served hot. Complimentary use of the gym was included and this is an excellent gym and... More 

Was this review helpful? Yes 1
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Alexandra_devlin, Thank you for sharing your wonderful comments regarding your recent visit to Bannatyne Hotel Hotel Durham. I am really pleased that you found your room to be spotlessly clean, a good size with ample space to work in. I am also glad you made use of the Health Clubs facilities and that you enjoyed a reasonably priced breakfast.... More 

Leeds
Top Contributor
52 reviews 52 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 1, 2014

We were recently in durham needing to visit the passport office and chose to stay here due to the excellent price. The staff were very friendly (especially a lady named PJ) and helpful and the hotel was clean and had great facilities. sadly we didn't have time to use the gym but I would deffo go for a swim if... More 

Was this review helpful? Yes
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Claire W, Thank you for sharing your review regarding your recent stay at Bannatyne Hotel Durham. I am very happy you found that the Hotel was a " Great Value Stop Over " and that you found the team member on shift to be very helpful. I will pass your comments onto PJ. On your next visit why not... More 

United Kingdom
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 28, 2014

First time in a Bannatyne Hotel. Stayed with my husband for a weekend break for a sightseeing trip around Durham. Due to the low price we paid for Friday and Saturday night we were not expecting much, despite reading such good reviews. What a brilliant surprise when we arrived - loads of free parking on site, welcoming staff, spotlessly clean... More 

Was this review helpful? Yes
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear ChrissyLee_12, Thank you for sharing your positive experience regarding your recent stay at Bannatyne Hotel Durham. It is always such a pleasure to learn that guests have experienced a wonderful stay and that they have scored the Durham Resort so highly. It is the aim of the Resort to provide quality facilities at competitive prices and I am glad... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed September 22, 2014

The staff in both the hotel and health club went out of their way to be helpful and offered a excellent customer care. I stayed in the hotel while visiting the university. The cost is very reasonable and a bus runs from next to the hotel into the city. A taxi was about 6 pounds into town. Free wifi The... More 

Was this review helpful? Yes
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Mary6597, Thank you for taking the time to share your review regarding your recent stay at Bannatyne Hotel, Durham. I am delighted that you share the same thoughts as other guests that have stayed and have found the staff to provide excellent customer service. I am also glad that your son found the time to enjoy the complimentary use... More 

Senior Contributor
37 reviews 37 reviews
4 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed September 8, 2014

GOOD POINTS: Friendly helpful staff, clean and tidy gym facilities, clean and tidy hotel room, only a couple of miles from Durham centre, bus stop with good bus service a couple of minutes away. NOT SO GOOD POINTS: Our room was looking a bit tired and in need of updating and there was a dubious stain on the bed throw... More 

Was this review helpful? Yes
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Ench1, Thank you for your comments about your recent stay at Bannatyne Hotel Durham. I will pass on your positive comments about the cleanliness, friendly staff and gym facilities to the appropriate people. I am sorry that there was no brown sauce available for your breakfast, we always have plenty in stock so when you stay again and can't... More 

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Additional Information about Bannatyne Hotel Durham

Address: Eden Terrace | Belmont, Durham DH1 2HJ, England
Location: United Kingdom > England > County Durham > Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bannatyne Hotel Durham 3*
Number of rooms: 60
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Also Known As:
Durham Bannatyne Hotel

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