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Premier Inn Durham North

#4 of 19 Hotels in Durham
Certificate of Excellence
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Adj. Arnison Retail Centre | Pity Me, Durham DH1 5GB, England
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Rooms from £55
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Premier Inn Durham North
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Premier Inn Durham North
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375 reviews from our community

Traveler rating
    216
    122
    26
    8
    3
See reviews for
119
148
11
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
65 reviews 65 reviews
35 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent rooms as good as a 5* hotel. They were brand spanking new.It was a pleasure to stay and enjoy the comfort of the bed as we slept like a couple of logs. Judith the excellent receptionist definitely needs a mention as her whole demeanour was top class. As soon as I said that the room was excellent but it... More 

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Glasgow, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 3 nights for a North-east of England leisure break and enjoyed all aspects of our stay at this Premier Inn. On arrival the reception staff member was dealing in a cheerful and efficient way with a backlog of check ins caused by a shortage of housekeeping staff. This was all done in an open and honest way with... More 

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Edinburgh, United Kingdom
Top Contributor
73 reviews 73 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a couple of night and can't fault this Premier Inn. We were lucky enough to get one of the newly refurbished room which was well laid out and comfortable. The added bonus is a good Brewer Fayre next door which means you don't need to go far to get something to eat. The staff were friendly,... More 

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Worcester, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Premier Inn (Durham North) ahead of attending a funeral the following day. Staff were pleasant and friendly. The room was comfortable, clean and had been very recently refurbished. Location is good for Durham, and staff pointed out a short cut to the bus stop. The 21 bus takes you into central Durham, and is about a... More 

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St. Albans, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Arrived at the hotel late at night, the check in member was polite and helpful and we had our key within a minute of walking through the door. When we got to our room we were delighted. It was extremely well kept, very modern and even though we were facing the road where we entered the car park, the room... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for one night at this hotel, newly refurbished rooms. Customer Service - What a fantastic housekeeping staff - problems with staff sickness did not deter this team of cheerful, happy, smiling staff. I would not hesitate in recommending this hotel and public house. The Quality of the room was 5 star and yes we got a bargain at £39... More 

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Cheltenham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As always a great cheap place to stay. Close to Durham centre and out of town shops. We stayed on Easter Sunday, during a busy time and as always were pleased with our selection. The staff were extremely helpful upon arrival and at check out. The hotel is currently under refurbishment, although this did not effect our stay in any... More 

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Contributor
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Last minute booking at this hotel as my father had been rushed into Durham A&E the day before. Staff on reception were brilliant - incredibly caring and managed to find a nice quiet ground floor room for my mother. Rooms were exactly what you'd expect if you've ever stayed in a Premier Inn, but that isn't a bad thing. Clean,... More 

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Wokingham, United Kingdom
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Hotel is currently being refurbished. i stayed in Room 30, which has already been modernised. All aspects of the room seemed great until I went to shave in the morning and discovered there was no shaver socket. i hunted high and low but couldn't find one. I went to reception to ask and was told that the new rooms don't... More 

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WhitbreadHotels, Online Customer Feedback at Premier Inn Durham North, responded to this review

Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed up with... More 

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Having had a short break at the Pity Me premier inn north of Durham, i was very impressed with friendly welcoming and informative staff, a nice clean spacious room and comfy bed, plus a nice tasty breakfast and evening meal at the Brewers fare.

Review collected in partnership with premierinn.com

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