Almost got put off by some of the negative reviews-pleased I didnt.friendly and efficient.

A very enjoyable mid week stay here with friendly, helpful staff. Food was good both at breakfast and in the evening. The only downsides were that the walls between the rooms were fairly thin, so there was some noise and because we were opposite the entrance gate and in sight of the main road there was some noise from that... More

I've dined here on two occasions. Both times the bar food was great; imaginative, tasty and plentiful. They make every effort to cater to vegetarians with a varied menu and staff who go the extra mile. Can't wait to go back. Also was shown round the rooms - motel courtyard layout. Clean, quiet, well appointed and consistent. Hope you enjoy... More

My husband and I enjoyed a 3 night break at this hotel (courtesy of Tesco vouchers). A very comfortable hotel with nice friendly staff, especially Sarah who was one of our waitresses. We had our evening meal in the hotel each night and the food was excellent and beatifully presented. It was too cold for us to sit outside on... More

Had a lovely 2 day break.we had a disable room with wet room shower,only niggle having to walk over courtyard to breakfast,luckily it didn,t rain.good breakfast,staff very helpful and friendly.

My husband arrived at the hotel and as I am a Gold member our room was upgraded. It was a lovely big en-suite room. We had an evening meal at the hotel which was excellant. Breakfast the following morning was also very good. A very good hotel and restaurant with very pleasant staff. I would certainly recommend it to our... More

went here for a meal we had the roast beef and i can honestly say it was lovely and tasty we went to join a wedding meal it was 8.99 and was worth every penny it was our first time here and only live 5mins away will def be going back

Cosy and friendly hotel. Well located for public transport to Durham. We travelled without our car. There are several bus routes direct to and from the hotel to Durham, the 6 and 6A being particularly useful since they both pass close to the Botanic Gardens and the Oriental Museum. The Oriental Museum is well worth a visit. There are rooms... More

frendly staff and good rooms stayed on a short break for the bank hol, was met and shown to our room by a guy on reception,(didnt catch his name) asked if we would like to dine, but had to decline as we had prior arrangments. so at that he instantly offered to call us a taxi and grab us a... More