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All 21 Durham hotels »

Three Tuns Hotel

3.0 of 5
New Elvet, Durham DH1 3AQ, England
Hotel amenities
Ranked #17 of 21 hotels in Durham
3.0 of 5 stars 140 Reviews
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140 reviews from our community

What travelers say about this hotel
  • Very good(9)
  • HOT WATER(5)
  • Full english(4)
  • FREE parking(4)
  • Car park(4)
  • Reception area(3)
  • Friendly and helpful(3)
Traveler rating
    10
    45
    42
    28
    15
Only show reviews for Family (12) | Couples (60) | Business (21)
Date Rating
Lizibeth
Leeds
Senior Reviewer
7 reviews
4 helpful votes
2 of 5 stars Reviewed February 7, 2012
2
people found this review helpful

The staff were very nice and the location could not be better. The hotel is old and charming but ruined by the mouldy bathroom and hot temperature in the room. We were unable to turn the heating down and had the window open which was noisy of course . There was also a constant noise of heating pipes running down... More

Was this review helpful? Yes
gm_threetuns, General Manager at Three Tuns Hotel, responded to this review
February 10, 2012

Thank you for sharing your experience. I have passed on your comments to the relevant team members. More

frankandviv
Dundee
Senior Contributor
30 reviews
13 helpful votes
5 of 5 stars Reviewed January 27, 2012
1
person found this review helpful

I booked this hotel through an offer web site and I can tell you I was not disappointed,from the moment we went in the staff could not have been more helpful,from the two girls at the reception to the barman they could not have been nicer. the hotel is very central which was excellent for me. The room I got... More

Was this review helpful? Yes
gm_threetuns, General Manager at Three Tuns Hotel, responded to this review
January 28, 2012

I will pass on your kind comments to those involved. Many thanks. More

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Carole D
Billingham, United Kingdom
1 review
4 of 5 stars Reviewed January 22, 2012

Just had a great weekend in Durham, Stayed at the Three Tuns hotel Lovely hotel very clean food spot on staff very friendly. Will certainly stay again. Yes it is dated but that adds to the charm, what else would you expect from a hotel of this age More

Was this review helpful? Yes
gm_threetuns, General Manager at Three Tuns Hotel, responded to this review
January 25, 2012

Thankyou for the kind comments. More

MikeWilliams10
London, United Kingdom
Reviewer
4 reviews
3 helpful votes
3 of 5 stars Reviewed December 31, 2011
1
person found this review helpful

Located (with carpark) in the town centre it is ideal for an inexpensive one or two nights stay. My room was clean, comfortable, tidy and warm and there was plenty of hot water. Bar was not up to much, having no draft or bottled real ale or customers come to that, but full english breakfast was good. Staff were all... More

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gm_threetuns, General Manager at Three Tuns Hotel, responded to this review
January 3, 2012

We are glad you found the hotel to your satisfaction and look forward to being of future service. More

tiddlesthecat
Birmingham
Contributor
12 reviews
10 helpful votes
3 of 5 stars Reviewed December 29, 2011

Stayed here for a stop-over whilst travelling further North on Christmas Eve. As some other reviews say,it does require a bit of 'spruceing-up',but I would hate to see it go all faux suede and 70's' retro' which seems to have come in to vogue.(You know, chandeliers and 'mock flock' wallpaper in purple or lime green!).It made me feel quite nostalgic... More

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gm_threetuns, General Manager at Three Tuns Hotel, responded to this review
January 2, 2012

Thank you for taking the time in sharing your experience. More

Traveller50_10
Preston, United Kingdom
Contributor
12 reviews
8 helpful votes
3 of 5 stars Reviewed November 25, 2011
1
person found this review helpful

This is the third hotel I have stayed in, in the Swallow Chain (previously Gateshead and Glasgow) and I have to say this the best. As others have said it just requires some money spending on the decoration, however all the staff were most helpful and apologetic when the restaurant had to be closed on the evening of my visit... More

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gm_threetuns, General Manager at Three Tuns Hotel, responded to this review
November 26, 2011

We thank you for your positive comments. More

BlueChip1948
London
Senior Contributor
35 reviews
57 helpful votes
3 of 5 stars Reviewed November 24, 2011

Stayed here on a package while visiting the Lumiere. The rates are very low but as previous reviews have pointed out the hotel probably hasn't had a penny spent on it for many years. Everywhere is worn out, the carpets are threadbare, wallpaper peeling, paint chipped, wiring very suspect you get the idea. The room was at the front and... More

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gm_threetuns, General Manager at Three Tuns Hotel, responded to this review
November 25, 2011

Many thanks for passing on your impressions of your recent visit. More

Digeridoodingo
Senior Reviewer
10 reviews
7 helpful votes
3 of 5 stars Reviewed November 10, 2011
1
person found this review helpful

Overall the hotel is pretty good value for money. The rooms are clean and cosy and there was a decent breakfast. The staff all seem to speak some dialect of Norse but I managed with hand gestures. The only real complaint I have is the lack of free wifi. I don't know what the management think they are playing at... More

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gm_threetuns, General Manager at Three Tuns Hotel, responded to this review
November 25, 2011

Thank you for taking the time to pass on your opinions.I will also pass these on to the team so as they can take action accordingly. More

Carolinesimonds
London, United Kingdom
Senior Reviewer
9 reviews
8 helpful votes
4 of 5 stars Reviewed November 8, 2011
2
people found this review helpful

Just had a two night stay at the Three Tuns Hotel. The location of this hotel is great - right in the centre of the city by the river. The building dates back to the 1600s. The hotel is a little tired looking and could do with some money being spent on it but for the price cant be beaten.... More

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gm_threetuns, General Manager at Three Tuns Hotel, responded to this review
November 10, 2011

Thank you for the positive comments. More

mandylec
Harrogate, United Kingdom
1 review
2 helpful votes
3 of 5 stars Reviewed November 2, 2011
2
people found this review helpful

We found the staff very helpful. The hotel was clean but rather warm. The bedroom was fine but it could have done with a hoovering!! The bathroom fan didn't work,the bath had previous guests hairs in it and was cracked,not enough loo roll but once we'd asked for more this was dealt with. We had a great stay and would... More

Was this review helpful? Yes
gm_threetuns, General Manager at Three Tuns Hotel, responded to this review
November 4, 2011

I have passed on your comments to housekeeping and thank you for your positive conclusion. More

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Three Tuns Hotel Also Known As

  • Three Tuns Hotel Durham
  • Three Tuns Durham
  • Durham Three Tuns
Address: New Elvet, Durham DH1 3AQ, England

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