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All 19 Durham hotels

Durham Marriott Hotel Royal County

4.0 of 5 Hotel   |   Old Elvet, Durham DH1 3JN, England
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Ranked #9 of 19 Hotels in Durham
A recent review
4 of 5 stars reviewed 2 days ago
Nathan T Ipswich, England, United Kingdom
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780 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
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English first
Ipswich, England, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here on 17th September for one night on a business trip. 25 of us stayed in the hotel and we all had a great time. Check in was very quick and I was met by very very friendly staff who explained the hotel facilities. Early evening drinks in the bar were taken by us all and The bar staff... More

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Cornwall
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed as part of a group of 20, although arriving at different times. On our arrival, the allocated room was not quite ready but it was not a problem. Reception staff were very helpful. The room (16) was on the ground floor, overlooking the car park. It was next to a lift which was being replaced, but no noise... More

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Sheffield, United Kingdom
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

recently stopped here and didnt regret it!! very friendly and patient i was travelling solo and was instantly made at ease, room service fast and divine, i had the battered cod and chips, on parr with the chippy !! room was average but the bed was soooooooo comfy and the pillows are so like giant marshmellows, breakfast was very nice,... More

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Newcastle upon Tyne, United Kingdom
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I booked a room at the Marriott for myself and my 8 year old son for his birthday treat as he really wanted to stay in a hotel. I had mixed feelings about stopping at the hotel at reading some of the reviews but had to write to let other travellers know. Book your stay here, its lovely. We were... More

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Chesterfield, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Very comfortable hotel.Excellent,very spacious , bedroom overlooking the River Wear.All the staff were friendly ,polite,efficient and helpful.The hotel is clean and well maintained.Breakfasts were superb.An excellent location for visiting the many attractions of the city.Would definitely uase it again.

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Derby, England, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Well, the Great North Run came around again and my husband was entered in the race so we decided to stay at the Marriott again. Check in was easy and although like some reviews state the hospital is a bit of a maze once you have your bearings it's fine. On our first night we noticed that the air conditioning... More

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Newcastle upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My brother and I booked our parents into this hotel on the night of their Silver Wedding Anniversary. When booking, the hotel offered a complementary upgrade from the Guest room to a Supreme room, since it was for a special occasion, which was so kind. I booked well in advance, about a month and a half, so it was nice... More

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Brisbane, Queensland, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Due to travelling with my husband, brother in law and sister in law it had been agreed that us girls would share a room, and the boys vice versa.Every room booked was with two single beds .When we arrived at the Marriot we found our room had one double bed.As soon as reception was told of the mistake they immediately... More

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Alnwick, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We decided on this hotel after looking at reviews on TA. Arrival was fine although the £5 parking charge seemed a little excessive considering the room rate. Once we had checked in we then had to venture out into the car park to find our room which was annoying with heavy bags. The room was fine overlooking the river Wear... More

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DurhamMarriott, General Manager at Durham Marriott Hotel Royal County, responded to this review

Thank you for taking the time to post your review. I was sorry to read that you felt the hotel was poorly signed and that you did not have a good night’s sleep as a result of noise and we will look at both the signage and the door closings following your feedback. Our pricing is in line with similar... More

Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I spent the whole month of August in this hotel and every time I would arrive in the room, something was different: my dishes from the previous night were not removed (more than once), they forgot a cleaning product in my bathroom, missing towel, and the worst of all: my TV remote control was Gone one night!! I called room... More

Was this review helpful? Yes 1
DurhamMarriott, General Manager at Durham Marriott Hotel Royal County, responded to this review

Thank you for taking the time to post your review. I am sorry that your stay throughout August did not meet with your expectations and I am sorry that you were unable to use your television. I was disappointed to read that you were not able to achieve the desired temperature in your bedroom, which we will bring to the... More

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Additional Information about Durham Marriott Hotel Royal County

Address: Old Elvet, Durham DH1 3JN, England
Location: United Kingdom > England > County Durham > Durham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Durham Marriott Hotel Royal County 4*
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Also Known As:
Marriott Durham
Durham Marriott

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