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All 19 Durham hotels

Lumley Castle Hotel

4.0 of 5 Hotel   |   Chester-Le-Street, Durham DH3 4NX, England
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Lumley Castle Hotel
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Ranked #8 of 19 hotels in Durham
Certificate of Excellence 2013
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708 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Galway, Ireland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a two-night stay at Lumley Castle over the Easter weekend and it was a faultless stay. We arrived late on Friday night and we missed the Elizabethan banquet so we opted for room service instead. Since it was after 10pm, all we could get was a sandwich but that suited us fine. Helen at reception was extremely friendly... More

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Blyth, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I have read a lot of reviews about Lumley castle and there are good ones and bad one's- I suppose everyone has a bad day and some people have very high expectations. So....this is my experience- we stayed overnight in a court yard bedroom- for me the room was just fine. very Comfy Bed good size bathroom and all the... More

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Sunderland, United Kingdom
Top Contributor
305 reviews 305 reviews
91 hotel reviews
266 helpful votes 266 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We returned from our holiday and were looking for somewhere to eat with relatives. We tried many of our favourite places but being Friday evening all were booked. Lamely castle was free and when we asked a time expecting to be a reduced availability we were told any time. So we said 7pm. So reading between the lines I think... More

Was this review helpful? Yes 1
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Shocking customer service only interested in taking your money! We got married here in March and after a lovely day have been left with the memory of our special wedding cards being stolen by the staff, guests being over charged in drinks the later it got and a refusal to refund money owed to us. After several attempts of contact... More

Was this review helpful? Yes 2
Stoke Golding
1 review
4 of 5 stars Reviewed 1 week ago

I booked a feature room for my boyfriend and I as a Christmas present through Celtic Castles, who I must add are brilliant, I highly recommend them and will be using them again! This hotel/castle is truly a step back in time! If you're looking for somewhere different then this is for you! I was a little dubious and worried... More

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11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We arrived for afternoon tea with no booking and were greeted very nicely at reception and directed to the Library Bar. The hotel is stunning, historical and ever so interesting. Female staff wear - badly fitted - period dress costume, which borders on tacky. They would look much smarter in knee-length waitress-style black dresses with aprons. It is worth noting... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I took advantage of a Groupon deal at £89 for a Courtyard room, breakfast for two and a bottle of wine. This was good value, but one look at the expensive tariff and restaurant prices raised my expectations as to the level of quality we should experience. The room was small but adequate, spotlessly clean and everything... More

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20 reviews 20 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel, individual, clean, seeped in history, beautiful grounds. Attended for a wedding which was fabulous. Food beautiful, function room gorgeous. Paid extra to stay in a Tower room - £229 per night!!!. 4 poster bed was great, but room was very small and very dark. Would probably choose to stay in a standard room if I returned for a... More

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Senior Contributor
29 reviews 29 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at Lumley castle as a treat for my wife's birthday. This review pertains to room 55. The room was a little on the small side, although decorated to a good standard. Not a huge issue as we were only there one night. However, it was very noisy due to a wedding that was taking place. The noise came from... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am unable to get to the phone to call them due to work commitments, so have tried to contact via other media when I have the chance, I've had no reply to the online enquiry form I have submitted or via their twitter account. If you are not going to use this media, do not offer it as a... More

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Additional Information about Lumley Castle Hotel

Also Known As:
Lumley Castle Durham
Lumley Castle
Hotel Lumley Castle
Castle Lumley
Castle Hotel Lumley
Address: Chester-Le-Street, Durham DH3 4NX, England
Location: United Kingdom > England > County Durham > Durham
Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#3 Luxury Hotel in Durham
#5 Family Hotel in Durham
#5 Romantic Hotel in Durham
#7 Business Hotel in Durham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lumley Castle Hotel 4*
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