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The Town House Durham

Certificate of Excellence
34 Old Elvet, Durham DH1 3HN, England (Formerly Gadds Town House)
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1 room 1 guest
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The Town House Durham
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405 Reviews from our TripAdvisor Community

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Traveler rating
    210
    101
    49
    24
    21
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30
274
2
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (405)
  • Mar-May only
    (112)
  • Jun-Aug only
    (116)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (80)
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Ashford, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

A very good position in Durham, within good walking distance of all attractions. Each room is themed and ours was the cruise room, it was supposed to resemble a ships cabin? But thought it was overcrowded in trying to make it so...the handbasin in the bathroom was minute and there was no sort of dressing table so no where to... More 

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Edinburgh, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just back from Durham stay at the town house ,we stayed in the express room so fab &quaint well thought out & the chocolate &the molton brown was a lovely touch which was replenish every day the staff were so welcoming & friendly especially Tiffany on the reception thax for information we needed. But all staff were great you all... More 

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North east
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We decided to stay here at the last minute for a night away over the bank holiday weekend. We picked the Express room which was one of 3 still available at such short notice and we weren't disappointed. The room itself is themed on a train carriage so is lovely and quirky, with the door to the bathroom depicting the... More 

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Durham, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Lovely little treat from the husband, we stayed one night and couldn't fault the place, it was lovely and clean, were greeted with a bottle of red and white wine with chocolates very nice place to stay 👍🏻

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townhouseowner, General Manager at The Town House Durham, responded to this review

Thank-you for your positive review, and that 'your treat' turned out to be just that. Hope to see you again in the future More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed here previously. Lovely place to stay. Stayed in the Eden lodge for first visit and it was amazing. Stayed in the bijioux loft room as there was no other rooms available. Wasn't as great but same great service. Will be staying in the lodges for future visits.

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townhouseowner, General Manager at The Town House Durham, responded to this review

Thank-you for your review and your continued business. We are delighted to see guests returning to the Town House. Hope to see you soon. More 

Level Contributor
89 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

The Town House is a quirky hotel very close to the centre of Durham. The door to the bathroom in my room was a railway carriage! It is quiet and very friendly. The breakfast is fresh and very good. The little problem is no car parking, only on road public parking on the road outside.

Was this review helpful? Yes 1
townhouseowner, General Manager at The Town House Durham, responded to this review

Thank you for your review of the Town House, we are pleased you had a comfortable stay and enjoyed the inclusive breakfast. We value all feedback and hope you will stay with us again in the future. More 

Northumberland, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Looking at visiting The Town House again this winter and thought I'd post a review of our perfect stay last October. Fairly last minute getaway for myself and my partner and the hotel was absolutely faultless. Well worth the money due to its overall location, features and cleanliness. We booked the Indigo Suite and the lovely receptionist who showed us... More 

Was this review helpful? Yes 1
townhouseowner, General Manager at The Town House Durham, responded to this review

WOW. Thank-you for this incredibly positive review, we are delighted that you will be returning. Our team are constantly working hard reviewing our service and standards to ensure our guests have a faultless stay. It's great to hear we got it right.... More 

1 review
2 of 5 stars Reviewed 1 week ago

i was really looking forward to my stay at the town house as it was for my birthday, and also the last time i would see my boyfriend for the next three months. We were woke up at 2 in the morning my the alarms which were set off by the people using the hot tub, everyone in the hotel... More 

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townhouseowner, General Manager at The Town House Durham, responded to this review

Firstly can I offer an apology on behalf of The Town House, albeit, belated, for the interuption to your stay. As you can appreciate our guests safety is a priority, and if the fire alarm is activated we must evacuate the rooms and account for all guests. We have checked our procedures and found they were followed correctly, although these... More 

Horncastle, United Kingdom
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decorated with the feel of a 1700's merchant house, friendly staff, small but pleasant bar and a good restaurant. No lift makes carrying suitcases up and down not so easy particularly for the two rooms in the loft. The hotel has no parking although there are a lot of parking spaces outside these are well sought after. I have seen... More 

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townhouseowner, General Manager at The Town House Durham, responded to this review

Thank-you for your review, which overall is positive. It does suggest there could be some improvement with attention to detail. We discuss all reviews as a team and highlight any areas of training,these needs are addressed as we strive to provide an excellent service. More 

Cumbria, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Fabulous hotel, in a perfect location. Just a couple of minutes walk to the cathedral and City centre. We stayed in one of the garden rooms and it was like an apartment, just lovely. It also came with an outdoor hot tub! Great. Great food and staff...

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townhouseowner, General Manager at The Town House Durham, responded to this review

Thank-you for your review, so glad to hear you had a positve stay at The Town House, and the hotel and staff met all your requirements. We hope to see you again in the future. More 

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