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Radisson Blu Hotel, Durham

#6 of 19 Hotels in Durham
Certificate of Excellence
4.0 of 5
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Frankland Lane, Durham DH1 5TL, England
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Radisson Blu Hotel, Durham
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Ranked #6 of 19 Hotels in Durham
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
joerad South Wales
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Wales
Level Contributor
123 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed one night for work, wish it was longer. Lovely modern hotel, very friendly helpful staff. Bed enormous and really really comfy, I had a great night sleep which is rare when I stay in hotels. Highly recommend you stay here steps fron bars and resturants. I hope to get to stay again.

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County Durham, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

The breakfast is fantastic, the staff are pleasant and friendly but the room service is very slow, the room matched the picture in items except flowers and bed runner but the bed was badly made the table covered a burn mark on the carpet the large lamp didn't work some grubby marks around the room which would of only taken... More 

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South Shields, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Food and surroundings all perfect - staff extremely helpful and made the day extra special - would definitely recommend to anyone planning their big day ! We liked the place so much we decided to book in for the night - rooms compact but comfortable with beautiful views - breakfast fab!

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Wokingham, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Lovely hotel, wonderful bed in standard room. Swimming pool great. I'm coeliac, and the breakfast here is great, gf toast on separate pan in kitchen. They totally get that coeliac's are sick if cross contamination, there are little pots of ketchup, and the bacon in the buffet is on potato bread or similar, as I nearly freaked when I saw... More 

Was this review helpful? Yes
Samantha A, Front Office Team Leader at Radisson Blu Hotel, Durham, responded to this review

Thank you for taking the time to review your recent stay with us. We are pleased to hear you had pleasant experience and its wonderful to hear how helpful our staff were to you! We look forward to welcoming you back here to Radisson Blu Durham. Kindest Regards Samantha More 

Derby, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

My wife and I spent a long weekend for our silver wedding anniversary at this hotel. We knew it would be good from our very first interaction. The receptionist Rosie went above and beyond to help my wife who doesn't like lifts. Great stay even had good weather, we are going back

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Samantha A, Front Office Team Leader at Radisson Blu Hotel, Durham, responded to this review

Thank you for taking the time to review us following your recent stay here in Durham. We are delighted that you found our staff to be most helpful and I am pleased to hear you enjoyed your Silver Wedding Anniversary! We look forward to welcoming you back here to the Radisson Blu for your next stay in Durham! Kindest Regards... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here as a family of four last Friday and booked at last minute. Asked for a room that kids could stay in same room as us, as online it wanted me to book two rooms, obviously double the cost! The hotel were very accommodating and told us they would just put an extra bed in a queen room... More 

Was this review helpful? Yes 3
Samantha A, Front Office Team Leader at Radisson Blu Hotel, Durham, responded to this review

Thank you for taking the time to review us following your recent stay in Durham. I am delighted to hear that yourself and your family enjoyed your time here at the Radisson Blu, and its wonderful to hear you found our local knowledge useful! We look forward to welcoming you back to us in the near future. Kindest Regards Samantha More 

Wythenshawe, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Radison Blu great hotel ideal location for the City Centre. Large modern rooms with all the amenities. Checking in and out can be time consuming at weekends, as very popular. Car Park works on Parking Eye, so best to pay for this at the hotel reception and do not use the parking metres in the car park as they just... More 

Was this review helpful? Yes
Samantha A, Front Office Team Leader at Radisson Blu Hotel, Durham, responded to this review

Thank you for taking the time to review us following your recent visit to Durham. I am delighted to hear that you found our location ideal and that our spacious rooms and amenities provided you with a comfortable stay. Hopefully we will be welcoming you back to us here at the Radisson Blu in the near future! Kindest Regards Samantha More 

Middlesbrough, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel at the weekend, clean and modern with a lovely Spa. But the thing that lets this place down is the Breakfast area. Far too small and causes congestion on a morning. They give you a warning not to go at certain times as it gets busy, the reason is that there is not enough room for... More 

Was this review helpful? Yes
Samantha A, Front Office Team Leader at Radisson Blu Hotel, Durham, responded to this review

Thank you for taking the time to review us. We are sorry to hear you did not enjoy your breakfast experience. Please be assured your feedback has been passed onto the team so corrective actions can be put into place. We hope to welcome you back in the future. Kind Regards Samantha More 

Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we booked this hotel for 2 night stay in july back in January on a super saver deal it was an absolutely cracking deal 180 pound for both nights and breakfast included we were highly surprised at the choice of the help yourself buffet breakfast everything you wanted for a breakfast was there. bacon sausages beans black pudding scrambled egg... More 

Was this review helpful? Yes
Samantha A, Front Office Team Leader at Radisson Blu Hotel, Durham, responded to this review

Thank you for your 5* review. We are delighted to hear you enjoyed your stay with us and that our super breakfast exceeded you expectations. We hope to welcome you back soon. Kind Regards, Samantha More 

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