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All 19 Durham hotels

Radisson Blu Hotel, Durham

4.0 of 5 Hotel   |   Frankland Lane, Durham DH1 5TL, England
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Ranked #5 of 19 Hotels in Durham
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed today
enielle Swindon, United Kingdom
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1,381 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Swindon, United Kingdom
Top Contributor
81 reviews 81 reviews
24 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed today NEW

This hotel has delusions of grandeur. The lobby is impressive enough, but once you get past that, the hotel isn't nearley as good as it thinks it is. The rooms are just functional- I found the beds hard and the duvets small and thin. There was also old stains on my duvet, curtains and towels. Nothing that really affected me,... More 

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Melbourne, Australia
Top Contributor
97 reviews 97 reviews
88 hotel reviews
205 helpful votes 205 helpful votes
3 of 5 stars Reviewed yesterday NEW

We would not normally stay in a business hotel on holiday, but we drove into Durham in the evening without a booking and this seemed a good option. The route to the hotel is confusing and could be better signposted. But the riverside location is pleasant in this rejuvenated part of town. It was a 10 min walk (up a... More 

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Washington, UK
Top Contributor
195 reviews 195 reviews
183 hotel reviews
312 helpful votes 312 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for two nights as part of a conference. Plenty of parking which was included in the conference rate. Great break time snacks and drinks provided, but they were quick to be taken away. Room was quite pleasant, clean and well appointed with a great view over the river, Cathedral and Castle in the distance. The positive point about this... More 

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Louise T, Front Office Service Manager at Radisson Blu Hotel, Durham, responded to this review

Thank you for your feedback I'm glad to hear you enjoyed your stay over-all. I hope you can visit us again soon so you can relax and sample our leisure facilities! Kind Regards, Louise More 

Redcar, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Went with a group of friends to celebrate my 40th. Some rooms were ready but some weren't on check in but we were given free bottles of wine when one room was delayed beyond 2pm. My room was upgraded with a bottle of wine for my birthday. Spa was very nice and relaxing. The free bar for business class use... More 

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Louise T, Front Office Service Manager at Radisson Blu Hotel, Durham, responded to this review

Thank you for your excellent 5* review I'm delighted to hear you enjoyed your stay and hope you had a great 40th Birthday! Kind Regards, Louise More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Always good , slight smell of drains in bathroom initially but staff apologised and dealt with immediately . Fantastic breakfast with freshly made orders available such as pancakes, waffles and even smoked haddock. I had the latter, cooked perfectly with a poached egg. Fresh fruit , seeds and good cereal variety. A proper coffee machine with milk frother would have... More 

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Louise T, Front Office Service Manager at Radisson Blu Hotel, Durham, responded to this review

Thank you for your review I'm glad to hear you enjoyed your stay - especially your breakfast! We hope to welcome you back very soon! Kind Regards, Louise More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First time staying at the Radisson and we were very happy with the friendly reception. Good size room, however a few stains on the carpet and the lampshade had definitely seen better days. Fab location and would stay there again.

Was this review helpful? Yes
Louise T, Front Office Service Manager at Radisson Blu Hotel, Durham, responded to this review

Thank you for your review We hope to welcome you back very soon! Kind Regards, Louise More 

Sunderland, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

fab hotel great location really enjoyed the spa after a day shopping then lovely night round durham we only live in sunderland but this was still a treat so much so we have booked for end of march not forgetting the fantastic breakfast

Was this review helpful? Yes
Louise T, Front Office Service Manager at Radisson Blu Hotel, Durham, responded to this review

Thank you for your review I'm delighted to hear you enjoyed your stay and we hope to welcome you back when your travels bring you back to Durham! Kind Regards, Louise More 

Liverpool, United Kingdom
Top Contributor
58 reviews 58 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 1 week ago

We mostly use mainstream hotels because the quality is fairly consistent but I hadn't stayed in a Raddisson before. This was disappointing however and glad I didn't pay the £100+ going rate. The hotel bar has the presence of an airport 'terminal' about it - everybody really wanting to be moving on but stuck there - the lighting really is... More 

Was this review helpful? Yes
Louise T, Front Office Service Manager at Radisson Blu Hotel, Durham, responded to this review

Thank you for your review I'm sorry to hear that you found your recent stay with us disappointing. I hope that you will stay with us again in the future so we can redeem ourselves and exceed all of your expectations! Kind Regards, Louise More 

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Additional Information about Radisson Blu Hotel, Durham

Address: Frankland Lane, Durham DH1 5TL, England
Phone Number:
Location: United Kingdom > England > County Durham > Durham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Hotel, Durham 4*
Number of rooms: 207
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Also Known As:
Radisson Blu Hotel, Durham Hotel Durham
Radisson Durham
Hotel Style:
#2 Luxury Hotel in Durham
#2 Business Hotel in Durham
#4 Family Hotel in Durham
#4 Romantic Hotel in Durham

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