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All 19 Durham hotels

Radisson Blu Hotel, Durham

4.0 of 5 Hotel   |   Frankland Lane, Durham DH1 5TL, England
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83%
Ranked #5 of 19 hotels in Durham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
DJinks Solihull, United Kingdom
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1,153 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (288)
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English first
Solihull, United Kingdom
Top Contributor
238 reviews 238 reviews
25 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for a couple of nights for our Nephews wedding. The hotel staff were very friendly and helpful, the room itself was clean and modern with air conditioning thank goodness as it was very hot. We were lucky to get a 'river view' room, and the location was really central for access into Durham centre. The wedding reception was... More

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Cheltenham, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

Good location - hotel let itself down with easily rectifiable points. Water not hot enough at breakfast Debris on floor at breakfast Not guided to our table - left to out own devices -not made aware of buffet options clean cutlery not provided between each course at dinner biscuits not supplied in room nor when tea ordered in lounge pillows... More

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes
Alison H, Front Office Manager at Radisson Blu Hotel, Durham, responded to this review

Thank you for taking the time to review the Radisson Blu Durham. Please be assured that your feedback has been shared for further training and development. We hope to welcome you back to the hotel soon, should you wish to discuss your concerns further please do not heistate to contact me by email. My email address is Alison.Hewitt@radissonblu.com. Kind Regards... More

solihull
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Hotel location is excellent as it is close to most of what Durham has to offered. We had an issue over dinning arrangements on the first night for a group of over 20 people which I must say was resolved in an professional manner by the management. Would definitely stay at Radisson Durham again

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes
Alison H, Front Office Manager at Radisson Blu Hotel, Durham, responded to this review

Thank you for a great review. Please accept my apologies for the issues on the first evening but I am glad to hear we were able to resolve this quickly. We look forward to welcoming you back to the hotel. Kind Regards Alison More

durham
Top Contributor
84 reviews 84 reviews
57 hotel reviews
210 helpful votes 210 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

paid £79 room only and paid upgrade on check in of extra £15-on reflection would have stuck with poorer view room -weren't on high enough floor to get that "wow" factor of river and cathedral view[2nd floor] modern hotel with facilities which you would expect of good 3 star/4 star chain very good location-Durham doesn't have a lot of centrally... More

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Neil R, General Manager at Radisson Blu Hotel, Durham, responded to this review

Hi Canadabound, thank you for taking the time to review the hotel, great to read that you enjoyed your stay in Durham. I do hope to welcome you back next time your travels bring you to Durham. All the best, Neil More

Blackpool, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After leaving York we moved on to Durham for a further 2 nights stay at the Radisson Blu, and yet again I was impressed with this hotel. Super large rooms that do indeed have everything you would need including fridge and ironing board. The hotel is in a great location overlooking the river, cathedral and castle, also close to Durham... More

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Neil R, General Manager at Radisson Blu Hotel, Durham, responded to this review

Great to read that you enjoyed your stay with us Alan R. Thank you for taking the time to leave a review and recommending the hotel. All the best, Neil More

Chorley, United Kingdom
Top Contributor
61 reviews 61 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

good location, typical modern hotel style, spacious etc. Room was comfortable but too hot for us even with the windows open ( a common theme I find with lots of hotels nowadays). But well located, within walking distance for Durham city centre, the magnificent cathedral and as it is situated on the river, good for a post prandial walk. Food... More

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Neil R, General Manager at Radisson Blu Hotel, Durham, responded to this review

Hi eunice H, thank you for the review, it is pleasing to read that on the whole you enjoyed your visit to Durham. It was disappointing to read that you felt the room was too hot even with the windows open. I'll discuss your feedback with the engineering team and ensure we follow up with regards to the AC in... More

Bridgetown, Barbados
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Visited Durham on business. Car parking is convenient for unloading luggage, but it would have been useful if we had received some help with the bags. Check-in was efficient. The room was spacious, the furnishings modern and it was well equipped, including a small refrigerator, useful for chilled water, milk, wine etc. Only issue was with the shower, which had... More

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Neil R, General Manager at Radisson Blu Hotel, Durham, responded to this review

Hi Steven C, thank you for the great review, very pleasing to read that you would use the hotel again. I have shared your feedback with the team and we will follow up on the issues you have raised in your review. I do hope to welcome you back to the hotel should you be visiting or passing by in... More

Newcastle upon Tyne, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The rooms are very good, modern and spacious. Bar a bit pricey but that's normal for hotels. Staff great service is always good. Good bed and a great view. Have stopped serval times over the past few years and will stay again. Breakfast is fine. Evening meals okay but a bit slow when events on.

Was this review helpful? Yes
Neil R, General Manager at Radisson Blu Hotel, Durham, responded to this review

Thank you for taking the time to leave a review Simon K, very pleasing to read all your positive comments, in particular the 'great service'. I will discuss the speed of service in the evenings with the team and make sure we are more timely in future. Thanks for the recommendation and I look forward to welcoming you back in... More

Rosebud
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed with a large group of boys who were based here for three weeks whilst playing cricket against various english teams. The hotel is located on the river Wear with views of the river, the Durham cathedral and castle. Gorgeous.! We had a buffet breakfast each morning (perfect for our group of 15 year olds)plenty to choose from. The... More

Was this review helpful? Yes
Louise T, Guest Relations Manager at Radisson Blu Hotel, Durham, responded to this review

Thank you for your fantastic 5* review and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to welcoming you back to the hotel in the future. Kind Regards Louise More

Truro, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here with daughter for University open day. Comfortable room but rubbish view over car park - expensive for just 2 nights with no breakfast. Air conditioning poor - hot at night. Beds comfortable enough and space fine, shower facilities good. Location good for station and walk into city centre. Just overpriced on the weekend we went. Not due if... More

Was this review helpful? Yes 1
Alison H, Front Office Manager at Radisson Blu Hotel, Durham, responded to this review

Thank you for taking the time to share your feedback from your recent visit. I apologise that you did not feel you received value for money on this occasion. Unfortunately our river views are limited but we do try to honour all requests where possible. During the refurbishment in Pace Health Club we do have information displayed at the welcome... More

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Additional Information about Radisson Blu Hotel, Durham

Address: Frankland Lane, Durham DH1 5TL, England
Phone Number:
Location: United Kingdom > England > County Durham > Durham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Hotel, Durham 4*
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Also Known As:
Radisson Blu Hotel, Durham Hotel Durham
Radisson Durham

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Durham #2 Business Hotel in Durham #4 Family Hotel in Durham #4 Romantic Hotel in Durham
Hotel Class
Number of rooms
207

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