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Radisson Blu Hotel, Durham

#7 of 19 Hotels in Durham
Certificate of Excellence
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Frankland Lane, Durham DH1 5TL, England
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Radisson Blu Hotel, Durham
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1,902 Reviews from our TripAdvisor Community

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Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My husband and I got married here a year ago and stayed for our first anniversary stay. We couldn't have asked for more, the room, service and food were lovely and the staff were just as helpful and friendly as they were on our wedding day. We always recommend this hotel to our friends and family and will continue to... More 

Helpful?
Thank Gemma2907
1 review
5 of 5 stars Reviewed 2 days ago NEW

Lovely river view room which was a good size for two and great power shower with bath. Clean and comfortable. Friendly, professional staff. Good choice of foods and teas at breakfast. Really enjoyed the choice of loose teas and sizeable ceramic teapots! Nice to have sports/leisure facilities to use. Easy distance from train station - walkable - and great to... More 

Helpful?
Thank Roisin A
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

The rooms are such a good size definitely good value for money! Good clean environment especially the leisure centre. I would happily recommend the Radisson Blu to friends and family, and would definitely be back again, couldn't fault the hotel or the staff.

Helpful?
Thank laurajayne1507
Morpeth, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First time ive stayed in a Radisson hotel but I can honestly say it wont be my last. The check in staff are professional and helpful. The room was large, comfortable and very clean. Lifts to all floors were roomier than most I have been in. The breakfast buffet is a must it was tasty and filling. Cant praise this... More 

Helpful?
Thank JOHN B
County Durham, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

As a member of the gym at Radisson Blu who has registered his car I am entitled to park at the gym as long as I don't stay for longer than 3 hours. My car has been registered for 2 years or more but every so often and with increasingly regularity I receive car park penalty notices ( begging letters)... More 

Helpful?
Thank Craigdrm
Samantha A, Front Office Team Leader at Radisson Blu Hotel, Durham, responded to this review

Thank you for your review. I'm very sorry to hear that on a few occasions you have received a car parking fine, as you have mentioned you are a gym member and you are entitled to park for 3 hours each day. I can assure you that parking eye do not target registered users. The fines you have received incorrectly,... More 

Middlesbrough, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Just got back front a stay to be text my a friend still at the hotel that I owe £8 for parking ! I've emailed to hotel asking why I wasn't made aware of This upon check in as I had to input my registration number . Nothing was mentioned about paying £8 for the privilege to park my car... More 

Helpful?
Thank sarah220981
Jakarta, Indonesia
Level Contributor
122 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

When booking this hotel I was given the option of paying £16 to upgrade the room if a better one was available. I was very fortunate that I was upgraded, the room was beautiful, very nicely furnished and with all amenities. Plus we were given hand-made sweets, half a bottle of wine and four vouchers to use in the bar.... More 

Helpful?
Thank Zojanahage
Samantha A, Front Office Team Leader at Radisson Blu Hotel, Durham, responded to this review

Thank you for taking the time to review your recent stay with us. I am delighted to hear that you enjoyed your time with us and found your room upgrade well worth it. I do hope we can welcome you back again in the future, should your travels bring you back to the area. Kind Regards, Terri More 

Edinburgh, United Kingdom
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's big, efficient and thoroughly professional. You're greeted with a well-drilled politeness. The room was spacious with a good TV and loads of storage space. Everything gleamed. Very good breakfast buffet ( well worth the price) and a location a couple of minutes from the centre. It's not a friendly cosy, B&B, but it's everything a chain hotel should be.

Helpful?
Thank IgnorantBystander
Samantha A, Front Office Team Leader at Radisson Blu Hotel, Durham, responded to this review

Thank you for taking the time to review your recent stay with us and for your great 5* review. I am happy to hear that you had an enjoyable your stay with us and appreciated the breakfast buffet on offer and found it to of good value. I do hope that we may welcome you back again in the future.... More 

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