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Durham

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Premier Inn Durham City Centre


Freemans Place | Walkergate, Durham DH1 1SQ, England
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Reviews you can trust

100% Recommend
4.5 of 5 stars 51 reviews
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By trip type
All (51)
[ Date ] [ Rating ]
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5 of 5 stars
pauwed   3 contributions
edinburgh
Nov 18, 2009 | Trip type: Business

This hotel was in a very central location near to the cathedral and shops. The room was large with lots of space. The staff were friendly and very helpful. Food was good and we didn't have to wait too long to be served. Would definately use again. more

Management response from
Premier_Inn, Online Guest Relations

Thank you for your review. It is good to hear of your positive experience with Premier Inn and that our central location, helpful friendly staff, restaurant facilities ensured your stay was a good one. We hope to see you again in the future.

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5 of 5 stars
ajmo2001   1 contribution
Cheshire
Oct 31, 2009 | Trip type: Couples

Sadly we had to travel to Durham at short notice to attend the funeral of a friend. Never having previously been to Durham I looked towards tripadvisor for a hotel to stay in. We chose the Premier Inn having read all the reviews. Despite our uspet ( the thought of the funeral the following day) what an enjoyable stay it... more

Management response from
Premier_Inn, Online Guest Relations

Thank you for taking the time to review your stay. It is good to know that your stay with us was a comfortable one given the sad circumstances for your visit. Our hotel is in a great proximity for visiting Durham City Centre and hopefully during your next visit you will have time to explore our location much more. Once...

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4 of 5 stars
Phoenix56   4 contributions
England
Oct 14, 2009 | Trip type: Business

Stayed for one night while on business in Durham. This is one of the best hotels I have used recently. The staff here are exceptionally friendly and helpful and they create a warm and welcoming atmosphere The rooms are clean and simple but with plenty of space. Very comfortable bed and excellent breakfast. more

Management response from
Premier_Inn, Online Guest Relations

Thank you for taking the time to give us your feedback following your stay with us. Our staff do endeavour to delivery a first class level of customer care, our main objective is to ensure a good nights stay for all our guests. It is good to hear that our great quality bed and breakfast facilities ensured you had a...

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5 of 5 stars
Aerosmithfan   18 contributions
London, England
Sep 29, 2009 | Trip type: Couples

The staff here are exceptionally friendly and helpful. The rooms are clean and fairly minimalist, whilst still having all that you need in them. The bed was one of the most comfortable I've ever been in, in fact I said to my other half I wish we could take it home with us. We were on the carpark side of... more

Management response from
Premier_Inn, Online Guest Relations

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service.

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4 of 5 stars
sqwawk   16 contributions
Milton Keynes
Sep 14, 2009 | Trip type: Couples

Would go along with all the reviews on the site. Was not on a budget, but given I was in Durham to see Durham and not the hotel, thought I'd trust fellow TA reviewers. The service from the reception staff was above and beyond what was expected, rooms were clean, warm and sizeable and the location was a short stroll... more

Management response from
Premier_Inn, Guest Relations Advisor

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service.

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5 of 5 stars
rachellibby   5 contributions
bolton
Sep 1, 2009 | Trip type: Family

Having never stayed at a premier inn before I arrived not expecting too much. What a pleasant surprise! The hotel is very clean with everything in good working order. Breakfast is adaquate for the price and the staff are very very friendly. Parking is just behind the hotel and the location couldn't be better. I would definately stay again. more

Management response from
Premier_Inn, Guest Relations Advisor

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service.

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4 of 5 stars
wigan1992   12 contributions
Wigan
Aug 25, 2009 | Trip type: Business

Travelled to Durham with my husband and son to attend Open Days at Durham University. I found this hotel on trip advisor and thought I would give it a whirl, as the reviews were good. The hotel is in an excellent quiet location in the City Centre and steps at the side of the hotel lead straight into the heart... more

Management response from
Premier_Inn, Guest Relations Advisor

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service.

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5 of 5 stars
Passporttonowhere   6 contributions
London
Aug 24, 2009 | Trip type: Business

Having had the great misfortune of staying in the Sheffield City Centre branch of the Premier Inn in the past, I was a bit miffed at being sent to the Premier inn in Durham. The other reviews on this site have it right. The staff go miles out of their way to chat, engage with you, help you out and... more

Management response from
Premier_Inn, Guest Relations Advisor

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service.

Save Review
5 of 5 stars
TheodorsLounge   5 contributions
Aug 18, 2009 | Trip type: Friends getaway

I was actually quite surprised to find a Premier Inn as number 1 on TripAdvisor, but having stayed there, I now understand. We arrived late on a Sunday night, and were greeted by Karen. A staff member with personality! In a chain hotel! Marvellous. Our rooms were both very clean and comfortable. We ate in the restaurant, as we arrived... more

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4 of 5 stars
Grumpyoldsoandso   3 contributions
Holmfirth
Aug 4, 2009 | Trip type: Friends getaway

The best location for a hotel in Durham with a 10 min walk to the city centre, the only drawback is having to use a multi story car park overnight (£4 with discount from hotel). The hotel offers dinner and breakfast and has a bar. It is clean and the staff very helpful. more

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Premier Inn Durham City Centre Also Known As

  • Premier Inn Durham
  • Durham Premier Inn
Address: Freemans Place | Walkergate, Durham DH1 1SQ, England