Very helpful and friendly staff and a clean, comfortable room. The street was noisy, and there wasn't much sound proofing, but the manager said that there are quiet rooms not near the road - this seems plausible from the layout. Ask when booking. The noise was late night revellers. First 30mins of Wi-Fi free; then £3.00 for 24hrs. Checkout at... More

Stayed for one night with 2 daughters in a family room. Bright clean room with plenty of space. Sound environmental policy of not changing towels if staying for more than one night unless requested. Only provide soap and shower gel in handy dispensers instead of wasteful mini packets - need to remember to take own shampoo!

Clean, comfortable and great value for money. Wonderful location.

Spot on this hotel, right in the city centre, close to restaurants, cathedral, shops and theatre. Car parking good but watch your sat nav setting, finding the hotel and car park takes a bit of doing.Suggest you call the hotel for directions.

The hotel makes note of the fact that there can be noise from the adjacent bars - and indeed there is. Yes, there is insulation, but I cannot imagine really how the noise could be completely kept out. We stayed 4 nights - the Thursday night was quiet, but the other three were not. However we had brought earplugs with... More

Stayed one night for bed and breakfast - short trip to see my son at the University. Really nice, clean, spacious modern room and the hotel had very good facilities,and all much better than I expected. The staff were great -really polite, helpful and friendly... Also the location is great - very central to get to everything you want to... More

Booked 3 rooms for 2 nights on the day of arrival but still a good price. Great location, close to the cathedral, 10 min walk from the train station, some restaurants (chiquitos, Slug & Lettuce etc) very close by but walk 2 minutes into the Market Place & you will find nice local owned restaurants & chip shops. Comfy rooms,... More

This hotel provided fairly standard budget accommodation, but the staff are exceptionally friendly making a stay very enjoyable. It is well situated for visiting the cathedral and other sights in Durham. I thought it was a little overpriced. All over the hotel are signs saying you can book a room at Premier Inns for £29. This is not very comforting... More

I stayed 3 nights in this hotel and everything was good there. During check-in I was warmly welcomed, got all necessary explanations about breakfast, payment, etc. Room was clean. Bed was surprisingly high, so that my feet could not reach floor when I sat on it. Quite a rare experience with my 190cm height! Hotel boasts that they will return... More