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The Imperial Hotel

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Taw Vale Parade, Barnstaple EX32 8NB, England
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813 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (309)
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  • German first
  • Italian first
  • Norwegian first
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  • All months
    (813)
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    (245)
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    (158)
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    (166)
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Dunkeswell, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

Staff were delightful. Breakfast excellent. Bed little on small side, otherwise excellent stay. I left an IPad in my hotel room after I checked out but friends were still there and it was given to them to return to me.

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London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent location in centre of Barnstaple. Could walk to the shops and the wonderful local undercover market. Also saw lots of cyclists along by the river so great for out and about. Hotel was very well equipped although our bathroom was a little dated. However more than made up by the fact that the room was very well equipped and... More 

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Bath, England
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

2 nights, DVV, river facing room, 1st floor. Room very clean and twin beds very comfortable, (though if being picky the pillows weren't 4* standard - though neither were they bad enough to complain about, and we slept well). We heard no noise from other guests and traffic noise was minimal - though night was cool so window closed. Food... More 

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Derby
1 review
4 of 5 stars Reviewed 2 days ago NEW

The service was excellent. Staff friendly and helpful. Room good although clearly an old building in need of a little more work to make it excellent. Location, close to the interesting arts of town was very handy and views of the river were enlivening. Good not to have to pay extra for car parking.

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Newbury Berkshire
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were very happy when we thought we got one of the last rooms, which was a room over the alley (which most rooms are) and over the laundry room kitchen where metal towel rack and room cleaning trolleys start making their way in and out of the hotel alley at 7am....so not the calmest room in the house. The... More 

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BrendHotels, Director at The Imperial Hotel, responded to this review

Thank you for taking the time to review your stay with us and I'm sorry that some parts weren't up to expectation. You have raised many points, all of which have been addressed with relevant staff members and departments to prevent further issues of a similar nature - I can only apologise that you had to bring some of these... More 

morlandmonk
Level Contributor
125 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a magnificent gem of a hotel, if you like the BBC adaptations of Agatha Christie novels then you will know exactly what to expect (without the murders of course!). This is a lovely old style hotel with incredibly attentive staff and perfectly located. 5 minutes to the centre of Barnstaple and within easy reach of the many attractions... More 

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BrendHotels, General Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review The Imperial Hotel, Barnstaple. It is delightful to read that you thoroughly enjoyed your stay with us and that you found the hotels location ‘perfect’ for visiting the local shops and local attraction. Your review will be placed on our review board for our hard working team to read. Thank you again... More 

england
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stopped previously and staff very friendly and helpful as in previous visit. Both evening meal and breakfast very good. Was very busy , and normally find when this occurs the meal is cold or rushed. Not The case here. Would definitely stop again when in area on business. Very good locality for my business appointments.

Review collected in partnership with this hotel

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BrendHotels, General Manager at The Imperial Hotel, responded to this review

Thank you for your review following your recent stay with us. It is very pleasing that as a business traveller, you enjoyed your time at The Imperial and felt that our service was attentive and the service efficient and food hot. Your comments are very much appreciated, and be assured that your review will be placed on our review board... More 

London, United Kingdom
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

i was very lucky to find a last minute reservation given that the Festival was on. the hotel is in a good location on the edge of the town, everywhere is walkable. unfortunately the weather was miserable when i arrived so i was pleased with the warm welcome. the corridors are a bit dark and i was worried that my... More 

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BrendHotels, General Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review The Imperial Hotel, Barnstaple. It is most pleasing to read that you thoroughly enjoyed your stay with us and that you are already planning to book for next years festival. Your review will be placed on our review board for our hard working team to read. Thank you again and I hope... More 

London
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for my cousins wedding. Great location near the town. Beautiful views. The superior rooms were fine and the good was really lovely. This hotel has some of the best staff I have ever met (I have stayed in 5* many times). Whatever makes this hotel a 4* it has 5* star service. My daughters blanket was dirty... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
BrendHotels, General Manager at The Imperial Hotel, responded to this review

Thank you for your review and for awarding us a 5 out of 5 rating. I am delighted that you enjoyed your stay with us. It's always a delight to read of extremely positive experiences from our guests across all spectrums, in particular the efficiency of the staff to go that extra mile. Your review will be placed on our... More 

Taunton, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel was recommended for the wedding we attended. When we arrived, we found a classic English quality hotel, situated by the river. The rooms were comfortable and the staff were all very friendly and helpful. Food was good, particularly the breakfasts. WiFi worked well with good quality signal in all areas.

Review collected in partnership with this hotel

Was this review helpful? Yes
BrendHotels, General Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review The Imperial Hotel, Barnstaple. It is most pleasing to read that you thoroughly enjoyed your stay with us and that you enjoyed our comfortable room, good food and friendly, helpful staff. Your review will be placed on our review board for our hard working team to read. Thank you again and I... More 

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