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The Imperial Hotel

4.0 of 5 Taw Vale Parade, Barnstaple EX32 8NB, England
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The Imperial Hotel
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The Imperial Hotel
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531 reviews from our community

Traveler rating
    382
    98
    36
    9
    6
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76
298
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our second visit proved just as enjoyable as our first. Comfortable bedroom, and excellent food! The quality of the personal service by all members of the staff was outstanding, - unfailingly friendly and good-humoured. We would recommend the Imperial Hotel unreservedly.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Basingstoke, United Kingdom
Top Contributor
119 reviews 119 reviews
20 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrived on Friday afternoon for our anniversary break to find our room was not quite ready. However we took the opportunity to relax in the lounge area next to reception to read the daily papers and were served with complimentary tea by the General Manager himself. And that is the keynote to this hotel and why it is so... More

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Oxfordshire
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Two nights dinner b+b. Meals all great, as were the staff and the public rooms. Overall feel is of a very well run hotel with a good crew who make the stay v enjoyable. Would go back happily and the deal was very good value.

Was this review helpful? Yes 2
Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

sadly one of the evenings meal was cold it was nearly an half hour from ordering to us reminding them that we were still waiting so believe food had been sitting on a rack some place. two days later we ordered milk but after 20 mins I had to go and collect it from reception. All staff said I'm sorry... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Hampshire, UK
Contributor
11 reviews 11 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our third stay at The Imperial. We return because this is quite simply a haven from the hustle and bustle of everyday life with extremely professional, attentive and friendly staff. In this day and age of mediocre service The Imperial remains as good as ever and doubtless we shall one day return when we need to get away from it... More

Was this review helpful? Yes 1
Stratford-upon-Avon, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

This was our 4th stay at The Imperial Hotel and it was just as good as our previous stays. The food was fabulous and the staff professional yet friendly and efficient. Thanks to Steven, Amy and Magda in the restaurant for making my husband's birthday a really lovely occasion. We're looking forward to our next visit!

Review collected in partnership with this hotel

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Andover, United Kingdom
Top Contributor
212 reviews 212 reviews
106 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 1 week ago

I use the Brend brand quite often but had never managed to be able to stay here. Good things: location is very central to the town, beds are soft, heating controllable. Not so good: this is a very old-fashioned hotel catering mainly for the older/elderly and retired guests and the hotel obviously has a very loyal following. The car park... More

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Cheltenham, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a very relaxing week at the Imperial on a good value DB&B rate. The service was always friendly and often with some good humour thrown in, especially by some of the waiting staff; however, in no way familiar. The food was always excellent with varied choices every day. The room was a little small but this was not... More

Was this review helpful? Yes 1
BrendHotels, General Manager at The Imperial Hotel, responded to this review

Thank you for your review and for awarding us a 5 out of 5 rating. I am delighted that you enjoyed your stay with us and that you found our team of staff to be friendly and the food excellent. Your review will be placed on our review board for all our staff to read. Thank you again and I... More

Bewdley, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As ever this was a really good few days in a part of the country we love and have been visiting for more than 56 years The refurbished room we had was of a very high standard where it was obvious a great deal of thought and expertise had been applied . The food was consistently excellent throughout our stay.... More

Was this review helpful? Yes 2
BrendHotels, General Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review The Imperial Hotel, Barnstaple. It is most pleasing to read that you thoroughly enjoyed your stay with and that you enjoyed the food and excellent service from our well trained team, this is something that we always strive for. Your review will be placed on our review board for our hard working... More

Brixham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent a night at the Imperial Hotel, with dinner and breakfast on a Saturday evening. A grand and attractive building, located on the riverfront, well-maintained with attentive and friendly staff. Our standard room was spacious and comfortable, spotlessly clean. Lots of cosy lounges and guest areas to relax and a charming bar area. Enjoyed a 3 course dinner, service very... More

Was this review helpful? Yes 1
BrendHotels, General Manager at The Imperial Hotel, responded to this review

Many thanks for your review of The Imperial Hotel following your recent stay with us. I am delighted that you felt the staff were 'friendly and attentive' and that our food, particularly breakfast, was to a high standard but a little disappointed that you felt a little rushed during dinner, rest assured that minor issue has been addressed. Thank you... More

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Additional Information about The Imperial Hotel

Address: Taw Vale Parade, Barnstaple EX32 8NB, England
Phone Number:
Location: United Kingdom > England > Devon > Barnstaple
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 63
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Also Known As:
Imperial Hotel Barnstaple
The Imperial Hotel Barnstaple, Devon

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