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All 6 Barnstaple hotels

The Imperial Hotel

4.0 of 5 Hotel   |   Taw Vale Parade, Barnstaple EX32 8NB, England
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89%
Ranked #1 of 6 hotels in Barnstaple
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
markdoodson Telford, United Kingdom
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364 people have reviewed this hotel

Traveler rating
    263
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
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English first
Telford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We picked the Imperial because we had stayed at one of the Brend groups sister hotel in Sidmouth, The Belmont (this was excellent). The Imperial is an excellent hotel whose staff are very polite and helpful, our room was very clean and warm. The restaurant was also excellent, make sure you are hungry, and the waiters are pro-active in clearing... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
BrendHotels, General Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to post such a positive review of The Imperial Hotel following your recent stay with us. I am so pleased that you enjoyed your time with us and that you found the service of our staff to be of a very high standard, together with excellent food and comfortable accomodation. I am also delighted... More

Bradford, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Lovely hotel and lovely staff. We had a smallish room but easily had enough room for both our luggage and a lovely bathroom with nice products. Good shower and perfect quiet night's sleep. We were surprised to read about the dress code for dinner but had eaten already so that was lucky as we only had t-shirts etc. Nice TV... More

Was this review helpful? Yes
BrendHotels, General Manager at The Imperial Hotel, responded to this review

Many thanks for taking the time to review The Imperial Hotel following your recent stay with us. I am particularly pleased that you found the hotel lovely and that the staff were lovely. It's also pleasing to hear that you found the room and particularly the bathroom, to be of a high standard and that you had perfect quiet nights... More

Bicester, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

This sounds petty, but my only one criticism of the Imperial would be the paper napkins at breakfast. Everything else is perfect. It's immaculately clean, it's a stylish very upmarket hotel but welcoming at the same time. The staff are friendly and conduct themselves in a professional manner at all times. Would I stay there again ? Yes, without hesitation.... More

Was this review helpful? Yes
BrendHotels, General Manager at The Imperial Hotel, responded to this review

Thank you for your review following your stay at The Imperial Hotel I am delighted to read that you enjoyed your time with us and found all aspects 'perfect'. Of all your welcoming feedback, the praise put on our hard working staff is most pleasing to read and I will be sure to place this on our 'review board' for... More

Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

my wife and I spent 3 days at this superb hotel. Everything was to our liking, the food, the staff and our room. We always enjoy Brend hotels but consider the Imperial the best of all. One or two people did not observe the evening dress code which perhaps could be insisted upon. The saturday evening singer in the dining... More

Was this review helpful? Yes
BrendHotels, General Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to post such a glowing review of The Imperial Hotel following your recent stay with us. I am so pleased to read that you enjoyed your time with us and found all aspects 'first class' and that consider the Imperial to be best in the group. With regards to the dress code, we do... More

Torquay, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

My stay was short & sweet and most enjoyable. Ideal location for my work at the North Devon Leisure Centre & The Tarka Tennis Centre in my role as a sports journalist & photographer. The food was excellent and all attention to detail was much appreciated. Staff warm and welcoming.

Review collected in partnership with this hotel

Was this review helpful? Yes
BrendHotels, General Manager at The Imperial Hotel, responded to this review

Thank you for your review following your recent stay with us. It is very pleasing that as a business traveller, you enjoyed your time at The Imperial and felt that our service was attentive as well as excellent food and warm and welcoming staff. Your comments are very much appreciated and be assured that your review will be placed on... More

Newport, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I stayed one night 12th April, anniversary break. Room was small but was fine, very clean. Staff were professional, and friendly. Service in restaurant was excellent. Food was very good. We did go and use the leisure facilities of the sister hotel, The Barnstaple Hotel which was 5-10 mins away and was disappointed with this, would not... More

Was this review helpful? Yes
BrendHotels, General Manager at The Imperial Hotel, responded to this review

Thank you for your review of The Imperial Hotel and for scoring us so highly. It is so pleasing that you chose to spend your Anniversary with us and I am glad that your stay was most enjoyable. Your comments regarding our hard working staff members across all departments are lovely to read, and be assured these will be passed... More

Ashtead
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

After check in to our room we found that there was quite a pervasive odour. After some discussion with the duty manager it was agreed that the smell was almost certainly due to recent decorating works. We were immediately offered an alternative upgraded room and help with moving our luggage. Excellent service recovery! The room was very clean and well... More

Review collected in partnership with this hotel

Was this review helpful? Yes
BrendHotels, General Manager at The Imperial Hotel, responded to this review

Many thanks for taking the time to review The Imperial Hotel following your recent stay with us. I am particularly pleased that you found the hotel had a friendly atmosphere and that the staff are very professional and courteous in their work. With regards to the 'pervasive odour' in the room on arrival, it did turn out to be that... More

WROUGHTON
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was born and brought up in Braunton moved away in 1973 for work but try to make it back down every six weeks or so. We usually stay with family but occasionally book into a hotel. We always choose a 'Brend' hotel. This time we chose the Imperial and it certainly did not disappoint! It is beautiful hotel, clean,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
BrendHotels, General Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to post such a glowing review of The Imperial Hotel following your recent stay with us. I am delighted that you felt the staff were 'friendly and efficient' and that our food was to a high standard and the Imperial didn't dissapoint. Your comments are very much appreciated and be assured that your review... More

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Can't really fault this hotel. I have stayed several times, it is in a good location, central but quiet, plenty of free parking, comfortable rooms, friendly and helpful staff and although I have only ever had breakfast there, the food was excellent. Not cheap but you get what you pay for. My only moan was that just before I stayed... More

Review collected in partnership with this hotel

Was this review helpful? Yes
BrendHotels, General Manager at The Imperial Hotel, responded to this review

Thank you for your review of The Imperial Hotel, Barnstaple. I am so pleased that you enjoyed your time with us once again and that you found the service of our staff to be of a very high standard. I am delighted that you found the hotels location ‘good’ central and quiet and that your room was comfortable, together with... More

Stevenage, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Imperial Hotel service is very good, and is maintained to the highest standard' The staff are very professional,helpful and cheerful. Excellent value, We used the Bistro for an informal meal and it was excellent quality and good value for money. We will use this hotel again,

Review collected in partnership with this hotel

Was this review helpful? Yes 2
BrendHotels, General Manager at The Imperial Hotel, responded to this review

Thank you for your review of The Imperial Hotel following your recent stay with us. I am delighted that you found the service you recieved was very good and you felt the staff were 'professional, helpful and cheerful' not to mention that our food from our Bistro was excellent and good value. As you mentioned about the hotels excellent maintainance,... More

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Additional Information about The Imperial Hotel

Also Known As:
Imperial Hotel Barnstaple
The Imperial Hotel Barnstaple, Devon
Address: Taw Vale Parade, Barnstaple EX32 8NB, England
Phone Number:
Location: United Kingdom > England > Devon > Barnstaple
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Barnstaple
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Imperial Hotel 4*
Official Description (provided by the hotel):
The elegant Imperial Hotel, Barnstaple, North Devon, is part of the prestigious Brend chain of West Country hotels. Overlooking the River Taw at the heart of the market town of Barnstaple, this exceptional four-star hotel combines old-style charm with the highest standards of comfort and service. Whether you're looking for a family holiday or a peaceful break, the Imperial is the place for superb service. The hotel is also a popular venue for conferences, banquets and weddings. ... more   less 
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