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Premier Inn Newcastle-under-Lyme

Beata Road, Talke Road | Chesterton, Newcastle-under-Lyme ST5 7AH, England
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Premier Inn Newcastle-under-Lyme
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Premier Inn Newcastle-under-Lyme
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333 reviews from our community

Traveler rating
    158
    102
    40
    20
    13
See reviews for
148
62
15
51
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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    (333)
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    (71)
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London, United Kingdom
2 reviews
5 of 5 stars NEW

excellent well worth the money friendly staff very clean. restaurant next door great food and breakfast staff all great in both. easy to get to the only fault was the lift not working nothing major everything was great. thank you to all the staff for the warm welcome. will be there again in may can't wait will be great.

Review collected in partnership with premierinn.com

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Wednesbury, United Kingdom
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

stayed 28/02/2015 in room 49. check in was quick and smooth as we used online checkin before we arrived, just a quick signature required. Surprised that this hotel still use the old fashion key and not the updated key card. The room also doesn't have the air/heating conditioning systems compared to the other premier inns we have stayed in so... More 

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Leeds, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here last Friday night and it was as expected pleasant welcome and easy checkin , comfortable bed, bath with overhead shower, TV, kettle etc and all the usual stuff, nothing really to complain about with the exception of squeaky floor also our room was directly next to the steps (room 29) and until about 11 o'clock was a... More 

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Lincoln, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

The Hotel is listed as having new beds. The bed had a very bad dip in the middle and both my wife and I had a very bad nights sleep. We both woke up with a sore back. If this is typical of the new beds I will not be staying at Premier Inn again. The Taybarn restaurant is more... More 

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Feedback at Premier Inn Newcastle-under-Lyme, responded to this review

Thank you for taking the time to review your stay with us. We really appreciate your feedback very much as this enables us to improve standards and provide guests with the best possible service and a comfortable stay. I will be in contact with you personally to gather some some information from you. This information will be passed on and... More 

Newton Abbot
1 review
5 of 5 stars Reviewed 2 weeks ago

Fantastic hotel great beds and pillows. With an excellent restaurant in site with a great choice of foods. We had a huge selection at Breakfast - along with a wide selection of foods for our evening meal. Extremely popular with local customers so do make sure you reserve your table. We will be back in March.

Review collected in partnership with premierinn.com

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Management response:

Thank you for taking the time to review your stay with us. We really appreciate your feedback very much as this enables us to improve standards and provide guests with the best possible service and a comfortable stay. I will be in contact with you personally to gather some some information from you. This information will be passed on and... More 

England
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We are back from an overnight stay at this hotel. We are a family of 4 (2 young children). On the day of arrival, we were greeted by a very nice lady receptionist who took the time to speak to our 2 children who were given a colouring in pack. Our room (1 double bed and 2 singles) was clean... More 

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Scarborough
Top Contributor
50 reviews 50 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for two nights with my wife and son in a family room, this was everything we have come to expect from Premier Inn with the very welcome addition of complimentary free wi-fi throughout our stay instead of the usual thirty minutes/hour. The big disappointment was the Taybarn restaurant, the breakfast was good enough although the the setting... More 

Was this review helpful? Yes 1
Yorkshire
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The HOTEL experience at the Premier Inn on Talke Road in Newcastle was as I expected. Very clean, very professional, very friendly and very good value for money. The room has everything you really need and nothing you don’t. But my experience of the FOOD and DRINK offering at Premier Inn varies wildly from one to another and the only... More 

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Newcastle-under-Lyme, responded to this review

Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up by... More 

1 review
5 of 5 stars Reviewed January 18, 2015

Stayed for 1 night. The staff in the hotel and restaurant are amazing, very friendly, helpful and professional. The rooms are suburb and the food is unbelievable. Would definitely recommend and would certainly stay there again.

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Bournemouth
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 5, 2015

Ideal accommodation, the food in restaurant was good. The room was very comfortable. Parking was easy. We heard no noise at all . Very comfortable stay. Would definately use again, ideal stop over on way to family.

Review collected in partnership with premierinn.com

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Additional Information about Premier Inn Newcastle-under-Lyme

Address: Beata Road, Talke Road | Chesterton, Newcastle-under-Lyme ST5 7AH, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range (Based on Average Rates): $
Number of rooms: 83
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Also Known As:
Premier Inn Newcastle-Under-Lyme Hotel Newcastle-Under-Lyme

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