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All 6 Newcastle-under-Lyme hotels

Great National Newcastle - Under - Lyme Hotel

Clayton Road, Newcastle-under-Lyme ST5 4AF, England
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  • Overview
  • Reviews (357)
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357 people have reviewed this hotel

Traveler rating
    28
    49
    71
    59
    150
See reviews for
73
114
16
63
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Ok this is the wierdest hotel i have ever stayed in. When you first arrive thr outside looks like a mixture of an old people's home and a hospital, we must admit to be a little scared to go in. As soon as you get into the reception it is much better however i can see why people say the... More

Was this review helpful? Yes 1
Plymouth, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here for one night 19th august. We had driven from cornwall, spent the day at alton towers and then checked into this hotel at around 8pm. When we got there we were all very tired and hubgry. My two young children wanted a bite to eat and to go to bed. The check in was without fuss but... More

Was this review helpful? Yes 1
Whitland, null, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

Thought at such a cheap price it would be basic (only £53 per night inc breakfast), but it was dirty, uncomfortable, disorganised and noisy. Incompetent staff booked other guests into the same room as us, who decided to turn up at 10.45pm when we were fast asleep. The bed was hard and after the interruption of unexpected guests, I didn't... More

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Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed on 24/08/14 for one night and only paid £44 with breakfast included. Receptionist on arrival was not the best for customer service, room was better than expected for the price we paid. It was clean and bed was king size and very comfortable. The hotel was once probably very upmarket however now probably needs a refurb in certain... More

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Hounslow, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Just came back from two night stay, this was a first time for me & wife for up north trip, as we booked this for Alton Towers visit; The hotel needs a refurb, the carpets are stained, Walls too thin, our room had cobwebs in places including bathroom, No Lifts either, I could not sleep on my second night as... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 2 days as we where visiting Alton towers which was awesome!. We usually pay more for somewhere nice but decided as we weren't going to be there much we would stay here. Easy to find and plenty of car parking. Receptionist as nice as she seemed had no Customer service no general welcoming or... More

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Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Stayed here over night on 16th August 2014. The rooms needed up dating stains on the carpets, very dark and dull. The receptionist was rude and unhelpful no customer service at all. The worse of it was, I'm 14 weeks pregnant. Booked and paid for the breakfast but they served cheese that was a week out of date and milk... More

Was this review helpful? Yes 1
Peterhead, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First the good points. It was Cheap. It was easy to find. Free car parking was available Now the acceptable The hotel is like a giant maze trying to find your room is pot luck as no one wants to help you The hotel was short of keys so could only give 1 key per room you dare not hand... More

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Maidstone
Contributor
17 reviews 17 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We checked in after a long drive up from kent and a day in Alton towers so was very tired. I was a little weary as the reviews on here are terrible. When entering we wondered around a clean looking lobby and no one was to be seen? We didn't know where reception was! The phone was ringing constantly for... More

Was this review helpful? Yes 1
Blackpool, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

I'll be a short and to the point as I can. Upon finding out the Premier inn was all booked up, our crew checked into this place. When we got our rooms myself and another friend ended up back in the lobby to change our rooms due to my room having NO MATTRESS and my friends room having WOMENS CLOTHES... More

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Additional Information about Great National Newcastle - Under - Lyme Hotel

Address: Clayton Road, Newcastle-under-Lyme ST5 4AF, England
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range (Based on Average Rates): $
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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Number of rooms
50

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  • At what time does the pool open each day?

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