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Great National Newcastle - Under - Lyme Hotel

Clayton Road, Newcastle-under-Lyme ST5 4AF, England
Hotel amenities
Great National Newcastle - Under - Lyme Hotel
Best prices for: 1 room 1 guest
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428 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (428)
  • Mar-May only
    (108)
  • Jun-Aug only
    (164)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (58)
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Exeter, United Kingdom
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I am not going to complain about the hotel, the rooms were fine, the beds not that comfortable, the bathroom could have done with a clean, the stains on the carpets ( unsure what they were) for £55 per night to include breakfast isn't bad value - so you get what you pay for. What i am fuming about is... More 

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Ellon, United Kingdom
Level Contributor
123 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel as we needed somewhere close to Alton Towers and we got a room here for under £80 with breakfast. It's really easy to find off of the motorway and is quite a nice building although could do with a wee lick of paint I'd say. When we arrived, there was no-one behind reception. We waited... More 

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Dundee, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This hotel is fine if you are needing somewhere local to stay for a couple of nights as we did and we got a good deal with lastminute.com. The staff were all very friendly and helpful and our first impression was very good as the reception area is very modern and posh. This first impression dwindled a little however, when... More 

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Liverpool, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

We stayed on the 4/06/15, having booked the hotel as a stopover before visiting Alton Towers the following day. We were under the impression that the hotel had been a Ramada and was currently under the management of Great National. However the hotel, I have since been informed by Great National was dismissed from it's cache of property a few... More 

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Travelers are raving about these Newcastle-under-Lyme hotels

Peterborough, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Reception messed my room up, so had to wait in bar. I went to room & there was cases & belongings in there. They did give me free drinks & a smaller room, which was clean, TV was a nightmare, signal kept going. Rooms were a bit dated, but ok for one night, I wouldn't stay there for longer. Breakfast... More 

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

After seeing the photos online on a different site I was looking forward to our stay as it looked lovely... However the bedrooms do not match the shabby sheek theme that runs throughout the reception and corridors. Staff are friendly and welcoming however took a £50 charge to my card and said on departure it would change to the price... More 

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wetherby
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Dont stay here atDEBIT CARDS .AVOID LIKE THE PLAGUE Avoid like the plague Do Not pre-pay they will charge you twice Do not trust these people with your credit or debit cards.this is a poor excuse for a hotel you been warned T

Was this review helpful? Yes 1
Cobham, Surrey
Level Contributor
95 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This place is truly awful. I'm sorry to be so harsh but it's the truth. No one would find a positive with this! I was stuck in traffic on the M25 so thought I'd call to warm them of a late arrival. I phoned a total of 20 times and the phone wasn't answered once. In the end I emailed... More 

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callow end
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is tired and dated and in much need of a makeover, the rooms are comfortable and clean but the furniture and decor is old and worn out. The staff are quite attentive and friendly, the thing that makes the stay good is the restaurant. Kaki is an Indian restaurant that is attached to the hotel, the food is... More 

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Leek, United Kingdom
Level Contributor
203 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Sadly the Great National is not Great, it's not even good, it's a poor excuse for a hotel.Dated decor, poor food and absolutely no atmosphere.I question why anyone would pay good money to stay here. One slight improvement, the staff were quite helpful this time?........AVOID

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