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All 6 Newcastle-under-Lyme hotels

Great National Newcastle - Under - Lyme Hotel

Clayton Road, Newcastle-under-Lyme ST5 4AF, England
Hotel amenities
Great National Newcastle - Under - Lyme Hotel

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289 people have reviewed this hotel

Traveler rating
    27
    41
    53
    52
    116
See reviews for
62
86
15
54
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We visited for afternoon tea. Complete shambles from start to finish, the food was in edible, the crockery was dirty, as was the bar where we're served the tea and the staff rude and surely, two have a full blown argument between each other. No body available to take our complaint and after 4 telephone calls they have still not... More

Was this review helpful? Yes 2
Exeter, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Had previous good experience of this hotel so was embarrassed after recommending it to family who had travelled from Scotland for my dad's funeral. My 85 year old aunt and her disabled daughter arrived following a tiring journey to be told no booking and no rooms available, even though they had proof of booking and even a welcome message. They... More

Was this review helpful? Yes 4
kings lynn
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

For £50 what do some reviewers on this page want. Room was ok, reception was ok, breakfast was actually quite good. Room was a bit tired but everything worked. The lighting in the room and bathroom was not best for seeing in the mirrors when getting ready for a night out. We would stay here again for the night ....

Was this review helpful? Yes
Southport, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Stayed in this hotel for one night as it was close to Alton towers. Arrived there to find a receptionist who was miserable and couldn't crack a smile. Off we went to our room to find a cracked window, bins still full in the room and the bathroom. Not a beautiful site to see of sanitary towels and egg sandwiches!... More

Was this review helpful? Yes 4
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel last minute when we decided to stay closer to Alton Towers. We arrived about 1.30am on a saturday morning, and the night porter was there before i even had a chance to call him. The room was perfectly ample for the price, comfortable bed and awesome shower! yes, there may have been some marks on the... More

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London
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Truly awful hotel. Receptionist (as others have noted) was not very...receptive. It took significant effort (and most of my best one-liners) to get a smile out of her. Although she may have just had wind. First room we were given, the key didn't work and the door just sat there beeping incessantly. Had to walk all the way back to... More

Was this review helpful? Yes 4
Dumbarton, United Kingdom
2 reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel on numerous occasions... Like the other reviews it certainly isn't the Ritz but acceptable to me for the rooms etc and the food isn't too bad. The very important thing id like to highlight is the hotels payment process. Upon arrival they take a pre-authorisation off a credit/debit card which is standard practise in... More

Was this review helpful? Yes 4
Newcastle upon Tyne, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked this hotel on the strength of some recent reviews I had read. We only stayed one night, I wouldn't return. Although it did offer good value for money (£52 for a family room for 3 including breakfast) the hotel was dirty and run down. The cleanliness in the rooms left a lot to be desired- stained carpets, marks... More

Was this review helpful? Yes 3
Chesterfield, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed here last week for 1 night. We had a family room. We were welcomed by two very friendly girls on reception. Our room and the hotel were spotlessly clean and the beds were so comfy. Tea and coffee facilities were available in our room plus complimentary toiletries. Although clean and comfortable the hotel is in need of a... More

Was this review helpful? Yes
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at this hotel for one night when checking in the blonde girl on reception didnt really give me and my husband a warm welcome not even a smile. We went down to breakfast in the morning and the young chap was very polite and helpful very quick as people left he arranged the tables for the next person very... More

Was this review helpful? Yes 2

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Additional Information about Great National Newcastle - Under - Lyme Hotel

Address: Clayton Road, Newcastle-under-Lyme ST5 4AF, England
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Amenities:
Free Parking Restaurant Room Service
Hotel Style:
Ranked #6 of 6 hotels in Newcastle-under-Lyme
Price Range (Based on Average Rates): $
Reservation Options:
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