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All 6 Newcastle-under-Lyme hotels

Great National Newcastle - Under - Lyme Hotel

Clayton Road, Newcastle-under-Lyme ST5 4AF, England
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  • Overview
  • Reviews (331)
  • Photos (73)
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  • Room tips (75)
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331 people have reviewed this hotel

Traveler rating
    28
    48
    65
    56
    134
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66
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
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  • Any
English first
Birmingham, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here for one night for my boyfriends graduation. On arrival I was surprised to find out I had to pay a £50 charge just in case we damaged something in the room, I was assured this would be payed back to my account which it was. The room on the face of it was okay, then once you... More

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Manchester, United Kingdom
1 review
1 of 5 stars Reviewed 5 days ago NEW

This hotel was booked for a night before my graduation, I was in tears from arrival. The staff member at booking in, although polite was unhelpful, then there was the room, What can I say that is nice? well...the only thing that was clean was the bed and bedding, which was comfy although the pillows were lumpy. The room was... More

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Worthing, United Kingdom
Reviewer
3 reviews 3 reviews
86 helpful votes 86 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

14/15th July for our sons Graduation. What can I say. I worked at this ONCE A GREAT HOTEL 34yrs ago where Customer Service was priority. The setting is still great but keeping the guests happy has gone well and truly out of the window. The receptionist(male) was not welcoming at all. Everything was an effort when asked him anything. The... More

Was this review helpful? Yes 1
Brampton, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We booked 2 rooms on 18th of june for my daughter's Graduation on the 14/15th july.The wife and i in 1 room and my son in the other.(My daughter was staying at the university). We arrived at the desk where an irrate man cancelled his room because his room had'nt been cleaned from the previous people as there was no... More

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Dumfries, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

I stayed here for two nights from the 14th July on a family trip To Alton towers . En route I decided to read the trip advisor reviews of this hotel - had I read these before I had booked I most certainly wouldn't be stoping here ! On arrival we checked in with ease - the only issue being... More

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London, United Kingdom
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

Bet left lo to desire. Room was cold and windows with rust on them. Information does not tell you that there is no lift to upper floor. Staff difficult to find when needed. I requested wake p call. Never happened. Uckily managed to make it to goal on time. Transpired somebody was trying to wake me up by phone, I... More

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Durham, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed here at the weekend after a day at Alton Towers, as expected when we arrived all we wanted to do was get in to our room and relax. After checking in we had to go up and down stairs (as there are no lifts) to get to our room only to find our key card... More

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Cleethorpes, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Okay it's clear from the reviews, it isn't a 5 star retreat. It was for me a secure bed for 2 nights Friday 11th and sat 12th room 3. If you are looking for a country manor move on, if you are looking for a room with basic amenities this will be fine. The hotel is desperate for an uplift... More

Was this review helpful? Yes 2
Downham Market, United Kingdom
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

PROS:- The room was large, well lit and clean. The en-suite was large and produced masses of hot water and the pressure on the shower was superb. Plenty of parking. The staff were always helpful and friendly. CONS - A tray of tea bags (or coffee granules) and hot water is not really nice at breakfast - a pot of... More

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Cobham, Surrey
Top Contributor
60 reviews 60 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is apparently part of Ramada...? It has the Ramada name everywhere... but surely not! It's ok from the outside, but don't judge a book by it's cover... On the inside it is dirty, dated and smelly. My room was awful with a capital AWFUL. Small, smelly and dirty. The carpet was heavily stained. Dirty towel. Seriously in need... More

Was this review helpful? Yes 2
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Additional Information about Great National Newcastle - Under - Lyme Hotel

Address: Clayton Road, Newcastle-under-Lyme ST5 4AF, England
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range (Based on Average Rates): $
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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Number of rooms
50

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