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All 6 Newcastle-under-Lyme hotels

Great National Newcastle - Under - Lyme Hotel

Clayton Road, Newcastle-under-Lyme ST5 4AF, England
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Great National Newcastle - Under - Lyme Hotel
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381 reviews from our community

Traveler rating
    29
    53
    77
    62
    160
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81
119
17
66
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Staffs
Contributor
14 reviews 14 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We booked to attend one of the party nights. All monies paid, choices for meals given 2weeks prior to the event. Turned up on the night only to be told the event had been cancelled!! No-one could explain why we hadn't been informed. After a lot of discussion we were told the hotel had tried to ring & had sent... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed in this hotel on 12th December 2014, staff terrible and unhelpful! No one on reception when we arrived, blood stains in bathroom and mould on bath seal!! A friend had ordered a bottle of wine for us a surprise and informed main reception, morning receptionist did not pass on message so we did not recieve this, needless to say... More 

Was this review helpful? Yes 2
Sidcup, Kent, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A very pleasant night's stay in a very pleasant hotel. The room was a little on the warm side throughout the night, and the traffic outside was quite audible, but when you choose a hotel on a main road what do you expect?! Not bad enough to stop us getting a good night's sleep, though. The receptionist was very pleasant... More 

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Santa Cruz de Tenerife, Spain
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

disinterested reception. Yawnyawn. Horrid filthy room. Plenty of shrugging shoulders. See photos... Hole in bath stains on carpet curtains didnt pull closed stains on chair. Blind didnt close or open. Maintenance man came with a little tool kit haah

Was this review helpful? Yes 4
1 review
4 of 5 stars Reviewed November 13, 2014

very nice hotel just felt a bit like old people care house!!!! windows are very old there, heating wasnt on when we got in, but when i put it on we were boiling. shower and toilet didnt work properly.would go there again anyway

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Stoke-on-Trent, England, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 5, 2014

My husband booked the hotel for Saturday 1st November as we were attending a wedding party at the venue. When we retired to our room, I noticed that the duvet cover was stained. I removed the duvet cover in order to sleep on the duvet, but found that the duvet was also heavily stained. I went down to reception and... More 

Was this review helpful? Yes 3
Contributor
14 reviews 14 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 29, 2014 via mobile

Stayed one night on 19th Sept. This hotel is not particularly special but at the price we payed was quite adequate for our needs. It is well situated close to the M6, and just a few minutes from the centre of Newcastle. Comfortable beds and plenty of hot water. Rooms were too hot but one can open the windows. Would... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 27, 2014 via mobile

We stayed for just one night with my elderly parents. Check in was ok. The staff didn't seem interested at all and just gave us the key fobs and told us where our rooms we're. 2 elderly people having to walk up 3 flights of stairs is not ideal especially seeing as my mother had 2 replacement knees and gives... More 

Was this review helpful? Yes 1
Skipton, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 26, 2014

Stayed with friends while visiting alton towers. Rooms are far too hot and when the window opens it rattles with the wind. Waited at least 10 minutes at reception before anyone came to check us in. Location next to M6 is great and the rooms are comfortable but a little tired and grubby.

Was this review helpful? Yes 1
Billingham, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed October 26, 2014

On approach, it looked an interesting building, a little dated C1970's but reasonably well maintained. The reception are was very open and professional, although for a 50 room hotel, staff seemed a little thin on the ground. The décor, bearing in mind the hotel websites boast of all rooms recently refurbished, was a little bit dated too, but to be... More 

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Additional Information about Great National Newcastle - Under - Lyme Hotel

Address: Clayton Road, Newcastle-under-Lyme ST5 4AF, England
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range (Based on Average Rates): $
Number of rooms: 50
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