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Holiday Inn Stoke on Trent M6

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Clayton Road, Newcastle-under-Lyme ST5 4DL, England
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Holiday Inn Stoke on Trent M6
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Holiday Inn Stoke on Trent M6
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460 Reviews from our TripAdvisor Community

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Traveler rating
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    136
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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  • German first
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  • Spanish first
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English first
  • All months
    (460)
  • Mar-May only
    (109)
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    (157)
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    (122)
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    (72)
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Swansea
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed today NEW

We stay here when we are visiting family who live locally. Amenities at the hotel are very good and the breakfast with a voucher is varied and plentiful. Our only complaint was to the waiter at breakfast who put the air conditioning on which was fine for him and the other waitresses who were rushing around but very uncomfortable for... More 

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Milton Keynes, United Kingdom
Level Contributor
65 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you want to stop,on a trip past Stoke, this is the dream location for you. While the building was a bit dated, the facilities inside were very good and our executive room looks very recently refurbished. The rooms aren't massive though. Breakfast was excellent and very good quality. All in all a good choice

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HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Sir/Madam Thank you for choosing the Holiday Inn Stoke on Trent and for posting your review. We are very glad you enjoyed your stay and hope to see you again soon. Kindest Regards Mark O’Connor General Manager More 

Cannock, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I held a business meeting here yesterday, the seating is arranged so that business people have electric sockets near by for laptops etc! The service was first class with the staff being very polite and professional. They do not hound you for orders but appreciate that you are holding business meeting and treat that with respect!

Was this review helpful? Yes
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Sir/Madame Thank you very much for taking the time to write your review onto TripAdvisor, following your recent visit to the hotel. I was delighted to hear that you had enjoyed our facilities during your meeting, and that my team had offered you our high standards of service, I have shared your feedback with them I would like to... More 

Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a weekend as a base for Alton Towers. Quite close to Alton so would recommend staying here, instead of the extortionate prices you will pay to stay closer. Average rooms, however they are clean and the staff were welcoming and helpful, especially as there was a group of football fans staying at the same time, keeping a... More 

Was this review helpful? Yes 1
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Sir/Madam Thank you for choosing the Holiday Inn Stoke on Trent and for posting your review. We are very glad you enjoyed your stay and hope to see you again soon. Kindest Regards Mark O’Connor General Manager More 

2 reviews
5 of 5 stars Reviewed 1 week ago

We visited the Stoke on Trent Holiday Inn last weekend as part of an Alton Towers package we organised for my dads 60th Birthday. Firstly, the rooms were perfect for a weekend getaway and all the rooms we stayed in had air conditioning so we didnt have to keep the windows open to stay cool, which is great considering how... More 

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HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Sir/ Madame I would like to take this opportunity to thank you for taking the time to post your comments following your stay with us. We pride ourselves on providing excellent customer service and are always very pleased to receive constructive feedback from our guests good or bad to ensure that our high standards are retained. Your compliments were... More 

Glasgow, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights this week as a base for our family visit to Alton Towers which is about 18 miles away. We had a family room which was adequately furnished for our needs. The beds were comfortable and there were spare pillows which I really appreciated as some hotels give you just one flat pillow each. The... More 

Was this review helpful? Yes 1
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Sir/Madame Thank you for taking the time to write to Trip Advisor, with regard to your recent stay at the Holiday Inn Stoke on Trent. We pride ourselves on providing excellent customer service and are always very pleased to receive feedback from our customers. I was delighted to hear that you had enjoyed your stay with us and found... More 

London, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Great staff but this hotel is going down hill. For business you need good wifi and a good breakfast. Food is poor and over priced for what you get. Breakfast is ok if you like a cooked one every day however the healthier options are pretty much nonexistent with also a poor choice of cereals. Wifi is terrible I suggest... More 

Was this review helpful? Yes
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Sir/Madame Thank you for choosing the Holiday Inn Stoke on Trent and for posting your review. Thank you also for your honesty and your constructive criticism. We pride ourselves on providing excellent customer service and are always very pleased to receive constructive feedback from our guests to ensure that our high standards are retained. Please accept my sincere apologies... More 

Leek, United Kingdom
Level Contributor
203 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 stars Reviewed 1 week ago

Ideally situated J15 M6 the hotel is popular for business meetings.Staff friendly and service good.Meeting room vary in size and are well equipped.Food is average and on the expensive side.Stoke on Trent deserves hotels of better quality.

Was this review helpful? Yes
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Sir/Madame I would like to take this opportunity to thank you for taking the time to post your comments following your stay with us. We pride ourselves on providing excellent customer service and are always very pleased to receive constructive feedback from our guests good or bad to ensure that our high standards are retained. Your compliments were very... More 

2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Went in June with family. Rooms were dirty. Bathroom was was filled with mould. Went to the restaurant and the food was awful. We even went to the pool. I pulled my kids out of the pool, it had green mould. Gosh it was disgusting. Would never recommend

Was this review helpful? Yes
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Sir/Madame I would like to thank you for taking the time to post your comments on trip adviser following your recent visit to the hotel. We pride ourselves on providing excellent customer service and are always very pleased to receive constructive feedback from our guests to ensure that our high standards are retained. Please accept my sincere apologies for... More 

Travelers are raving about these Newcastle-under-Lyme hotels

Ipswich, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed for one night while taking our son to Alton towers. Asked for a cot bed. Instead he got a horrible sofa bed. The mattress was ruined. Had dinner there. Was the most disgusting and overpriced burger I think I gave ever eaten. And my wife's tuna & sweet potato "patties" we're pathetic. Tasteless. Breakfast was included.. But very mediocre.... More 

Was this review helpful? Yes 1
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Guest Thank you for taking the time to review our hotel following your recent stay with us, we value your loyalty to our brand and hotels. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Please accept our sincere apology for the shortcomings... More 

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