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Holiday Inn Stoke on Trent M6

3.0 of 5 Clayton Road, Newcastle-under-Lyme ST5 4DL, England
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Holiday Inn Stoke on Trent M6
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Holiday Inn Stoke on Trent M6
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387 reviews from our community

Traveler rating
    61
    142
    121
    46
    17
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118
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104
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cambridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is clean enough, but the rooms are pretty dated and worn. We did complain about the mattress cover, which crackled when you moved in bed! We appreciated that there was one, but the hotel needs to look into alternatives - I've never stayed in a hotel with one like this before. The hotel is convenient, and we got... More 

Was this review helpful? Yes 1
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Guest Thank you very much for taking the time to write on Tripadvisor following your recent visit to the Holiday Inn Stoke on Trent. I would like to apologies for the shortfalls that you encountered during your time with us. We are continually improving the facilities that we offer, I have taken on-board your comments and can assure you... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked this same day of arrival. Great location just off M6 at J15. Warm welcome on arrival at 10pm. Quick, efficient check in. 5 minutes later having a Boddingtons in the bar. Room clean and okay. Breakfast...EXCELLENT. Really nice staff, friendly. Lovely bacon, great eggs. All good. Yes, it's getting on... But does a great job.

Was this review helpful? Yes
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Guest Thank you very much for taking the time to write your review onto Tripadvisor, following your recent visit to the hotel. I was delighted to hear that you had enjoyed your stay with us, and that my team had offered you our high standards of service, I have shared your feedback with them I would like to thank... More 

Crewe, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here overnight just before Christmas. Rooms are a nice size,everything was clean and tidy just as you would expect from this chain. Good value and would definitely stay again if I was overnighting in Stoke. Better than other chains

Was this review helpful? Yes
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Guest Thank you for choosing the Holiday Inn Stoke on Trent and for posting your review. We are very glad you enjoyed your stay and hope to see you again soon. Kindest Regards The Management More 

Stoke-on-Trent, United Kingdom
Top Contributor
85 reviews 85 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

A central location meant I often meet (met) colleagues for coffee n sarny n chat. When I picked up bill last time for 3 nice coffees and 3 ok bacon sarnies was shocked at £30+. I checked it and it was right. Expensive and right. Always busy with people doing the same thing so I guess its supply and demand.... More 

Was this review helpful? Yes
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Guest Thank you for choosing the Holiday Inn Stoke on Trent and for posting your review, your honesty and constructive criticism are invaluable. We pride ourselves on delivering excellent customer service and are always very pleased to receive feedback from our guests to ensure that our high standards are retained. I can assure you that I have noted the... More 

newcastle
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 19, 2014 via mobile

After being in a collision with a 40 ton truck and my little car had gone to car clinic and I got discharged from hospital at gone mid night I was impressed with the rate I was given on booking the Holiday Inn, £69 for 2 inclining breakfast, the check in was smooth and the room confortable. The breakfast was... More 

Was this review helpful? Yes
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Guest Thank you very much for taking the time to write your review onto TripAdvisor, following your recent visit to the hotel. I was delighted to hear that you had enjoyed your stay with us following your experience on the motorway, and that we were a welcomed stop over. The team work really hard to ensure that every guest... More 

Harwich, England, United Kingdom
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 4, 2014

Stayed here on a Saturday night when there was a wedding reception going on in the function room but it never affected other hotel guests. We had an executive room which was quite a hike from the reception and bar and resteraunt but it was very clean and comfortable apart from the bed which was very hard and did not... More 

Was this review helpful? Yes
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Guest Thank you for choosing the Holiday Inn Stoke on Trent and for posting your review. We are very glad you enjoyed your stay however do offer you our sincere apologies for any shortfalls you experienced, your feedback will be shared with the team to ensure any necessary re-training is instigated. We look forward to welcoming you back to... More 

Wick, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 3, 2014

I stayed for business purposes. The hotel itself was very nice. The staff where brilliant always willing to help. Especially a young blonde haired girl who works in the restaurant. She made me feel very welcome and chatted to me as I was travelling alone. The rooms were clean and lovely and warm. The only down side I would say... More 

Was this review helpful? Yes
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Guest Thank you for taking the time to write your comments onto TripAdvisor, following your recent visit to the Holiday Inn Stoke on Trent. We pride ourselves on providing excellent customer service and are always very pleased to receive any feedback from our customers. I was glad that you enjoyed your stay with us whilst you were in the... More 

Stafford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 30, 2014

had a one night stopover and could not fault the hotel or staff, nice open bar area with a nice area for eating without having to use the restaurant. pool and spa nice. would stay again. choice of firm and or soft pillows was a nice touch.

Was this review helpful? Yes
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Guest Thank you very much for taking the time to write your review onto TripAdvisor, following your recent visit to the hotel. I was delighted to hear that you had enjoyed your stay with us, and that my team had offered you our high standards of service, I have shared your feedback with them I would like to thank... More 

Oxford England
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 24, 2014

This is undoubtedly a very good hotel ,not because it is a stunning building- it is not. What makes it so good is excellent staff and management. The warm and friendly greeting as you first walk through the door counts for so much. It is handily located for the M6 Junction 15 What , in my view, sets it apart... More 

Was this review helpful? Yes 1
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Guest Thank you for your recent stay with us and reviewing our property. I am glad to know that you found our staff commendable. On the other hand, I understand that your stay was not 100% satisfactory due to the problems you encountered with dinner on the 2nd evening of your stay, we really appreciate your praise of how... More 

Uppsala, Sweden
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 21, 2014

Holiday inn, an old favorite and this one I have stayed in many a time. It seems to look the same each time I visit, sort of worn at the edges and patched up. Its out of date and the WiFi was struggling when I was there but the beds are comfortable, the breakfast great and the price right for... More 

Was this review helpful? Yes
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Guest Thank you for taking the time to feedback following your recent stay. I am pleased that found the staff to be friendly. The team work really hard to ensure that every guest has a fantastic stay and will be very happy to read your comments. As you mention, the hotel has a great location close to the motorway... More 

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Additional Information about Holiday Inn Stoke on Trent M6

Address: Clayton Road, Newcastle-under-Lyme ST5 4DL, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Stoke on Trent M6 3*
Number of rooms: 118
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Also Known As:
Holiday Inn Stoke On Trent m6 Hotel Newcastle-Under-Lyme
Holiday Inn Newcastle Under Lyme
Newcastle Under Lyme Holiday Inn

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