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All 6 Newcastle-under-Lyme hotels

Holiday Inn Stoke on Trent M6

3.0 of 5 Hotel   |   Clayton Road, Newcastle-under-Lyme ST5 4DL, England
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A recent review
4 of 5 stars reviewed 3 days ago
Duffer M Risca, United Kingdom
  • Overview
  • Reviews (348)
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348 people have reviewed this hotel

Traveler rating
    54
    128
    112
    38
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Risca, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I arrived at this hotel just after a coach party and expected a lengthy check in. However, despite a short delay I was pleasantly surprised at how quickly the staff dealt with the guests. I booked a table for dinner but as the same coach party were eating in the restaurant I decided to go back to my room and... More

Was this review helpful? Yes
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Thank you for taking the time to feedback about your recent stay. I am glad that the team were able to exceed you expectations. They do try and go that extra mile and will appreciate your kind comments. Look forward to welcoming you back soon. More

London, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Enjoyable stay at this hotel prior to visit to Alton Towers we stayed in an executive room with free wifi , nice clean room bit small but manageable . Everything we could want tv , films , fridge , comfortable bed , air conditioning , and bathroom . The breakfast was ok not great but ok and free packs for... More

Was this review helpful? Yes
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Thanks for taking the time to feedback about your recent stay. I am pleased that you had a good stay and that you enjoyed the pool. I will share you comments about the spa pool temperature with my Health Club Manager. Look forward to welcoming you back soon. More

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 2 nights with 2 children 5 and under, service was professional and friendly when we arrived, we were quickly shown our room and given an welcome letter with all info we needed. We stayed in the family room, which was very nice and had tv, bed, sofa bed, kettle with drink sachets, trouser press, toiletries, nice towels and... More

Was this review helpful? Yes
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Thank you very much for your kind review, I am delighted you had such a great stay and I know the team will be delighted by your feedback. We always strive to put our guests at the heart of everything we do and it is really appreciated by the team when this gets recognised. Once again thank you for your... More

London, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

usually a good Hotel but always lets its self down when busy ie school holidays. I stay on business but arrive late so use the room service - on this occasion no answer for 10 mins. decided then to eat in the bar. Took an hour to get a cold starter and that wasn't very good. come on guys you're... More

Was this review helpful? Yes 1
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Thank you for taking the time to feedback about your recent stay. I'm very disappointed to hear about your experience, the comfort and enjoyment of our guests is very important to us and I am sorry that we did not achieve the high standards of service we aim for. I appreciate that the hotel is busier with families during the... More

Howwood, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed Fri 25th July for one night before going to Alton Towers (4 adults and 2 children). Very easy to find as just off J15 of M6. Had a pretty good stay with lots of positives but a few negatives too. Positives are - 1. Received a very friendly welcome at reception and two kids offered lemonade or an ice... More

Was this review helpful? Yes
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Thank you for your feedback; I appreciate you taking the time to leave a review highlighting not only the bad but the good. I am pleased that you found the reception staff to be warm and friendly and our beds comfortable. We do try and do something different for children when they are checking in and Chef will appreciate your... More

Queanbeyan, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

After a busy day visiting various potteries in and around Stoke on Trent it was very easy to find the hotel and we were made vey welcome from the moment we arrived at reception. It was a hot day and the air conditioned hotel was very welcoming. The room was bright, clean, inviting and comfortable. Good value for money.

Was this review helpful? Yes
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Thank you for your positive review, as you say we are very conveniently located, just off the motorway, for the Potteries, Trentham Gardens and Alton Towers. I am delighted that the team gave you a great welcome to the hotel and that you found the hotel to be value for money. Hope to see you soon when you are next... More

Eastleigh, United Kingdom
Top Contributor
85 reviews 85 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I remember when Holiday Inns were a leading chain, very smart and known for their wonderful breakfast buffets which were large and attractive. This hotel is a bit tired, but that would have been okay. However the buffet was nowhere near as nice as they used to be, and we were kept waiting to be seated. The worst thing was... More

Was this review helpful? Yes
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Thank you for telling us about your recent stay. I am so sorry that you found the mattress protectors to be uncomfortable. I will certainly share your comments with my Housekeeping Manager so we can have some alternatives available. We do appreciate that you have a choice when staying in the area and I do hope we will have the... More

Dundee, United Kingdom
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Having just spent four days in The Holiday Inn in Gloucester (which was first class) and on our way back home to Scotland we stopped off at Alton Towers for the day. The hotel had been pre-booked and on arrival were greeted at reception by a delightful young lady. The similarity with our previous hotel ended here. Decided to go... More

Was this review helpful? Yes
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Thank you for telling us about your recent stay. I am really pleased that you found the welcome to a positive experience however I am sorry that you were unhappy with one of our Health Club staff. I have asked my Health Club Manager to investigate and we appreciate you letting us know so we can address your comments. I... More

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Holiday Inn at Stoke is in serious need of a makeover. It does, however tick several of the important boxes for the traveller? And this is a hotel for the traveller, not a destination in itself. The staff are very good. Pleasant, courteous and efficient. The food is actually better than you'd expect. Dinner was well presented and cooked and... More

Was this review helpful? Yes
Janey S, Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Harry M Thank you for taking the time to review your stay. I really appreciate your positive comments regarding the staff and that you found them to be pleasant, courteous and efficient. The team work really hard to go that extra mile to ensure every guest has a great stay and they will be delighted you have commented on... More

Aberdour, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Pretty good hotel. Stayed two night with family, young kids. Good play park and pool for kids. Food nice but took a while to come. Breakfast very good. Rooms ok. Handy for Alton towers and getting back on the road after. Would stay again.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Kevbrd, Thank you very much for staying with us and for taking the time to post a review. We are very glad that the hotel location was suitable for the purpose of your travel. I appreciate your positive feedback regarding the food selections and pool area. We appreciate your feedback as this gives us the opportunity to improve on... More

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Additional Information about Holiday Inn Stoke on Trent M6

Address: Clayton Road, Newcastle-under-Lyme ST5 4DL, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Stoke on Trent M6 3*
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Also Known As:
Holiday Inn Stoke On Trent m6 Hotel Newcastle-Under-Lyme
Holiday Inn Newcastle Under Lyme
Newcastle Under Lyme Holiday Inn

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Stoke on Trent is an ideal location for both the business and leisure traveller. The hotel is situated just off the M6 at Jct 15 and on our doorstep we have fantastic link roads to all destinations within the Midlands. Holiday Inn Stoke on Trent completed a 1.5 Million refurbishment at the beginning of 2007 including reception, conference facilities, bedrooms & lounge/bar. Stoke on Trent, fondly called the Potteries is famous for its ceramics, and has three city centres, Hanley, Stoke On Trent and Newcastle under Lyme. With 118 Air Conditioned bedrooms, all of which are decorated to an excellent standard, contemporary and comfortable, with all the up to date facilities you would expect from the Holiday Inn brand. The Meetings Network programme offers 2 suites, 7 syndicate rooms and high speed internet access.For the healthy minded the Holiday Inn Stoke on Trent has a fantastic Spirit Health Club which has a swimming pool and gymnasium, or lie back and relax in our jacuzzi and sauna.Local Intersts: ALTON TOWERS -Get your adrenalin pumping Ride Em We Dare You: WEDGWOOD - Famous for Pots and Ceramics TRENTHAM AWAKES - A touch of Italy with its gardens, vineyard, Monkey Forest and retail outlets.See our packages for fantastic family deals where kids stay and eat free. Terms and Conditions apply. ... more   less 
Number of rooms
118

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