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All 6 Newcastle-under-Lyme hotels

Holiday Inn Stoke on Trent M6

3.0 of 5
Clayton Road, Newcastle-under-Lyme ST5 4DL, England
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Holiday Inn Stoke on Trent M6
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Most recent review
5 of 5 stars Reviewed June 18, 2013
Dayspring J Edinburgh, Scotland, United Kingdom
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231 reviews from our community

Traveler rating
    30
    88
    75
    28
    10
See reviews for
Families
76
 
Couples
49
 
Solo
15
 
Business
60
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Edinburgh, Scotland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2013 NEW

I stayed in a double room with a friend for one night (a Friday). The hotel is ugly enough from the outside, but the lobby and bar and comfy and attractive. The room was nicely furnished and quite big. Good shower, though the bathroom shows its age a little more. But the hotel really shone in its staff - every... More

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Shrewsbury, United Kingdom
1 review
4 of 5 stars Reviewed June 17, 2013 NEW

We stopped the night becasue my boys wanted to stay in a hotel on a trip to Alton Towers. When we arrived they had no record of our booking (this was made through Alton Towers so could of been an issue between the two companies), eventhough they could not find our booking they still gave us the room. Food was... More

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London, England
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 13, 2013 NEW

Over the years I have stayed here quite often. On my recent visit the breakfast experience was much improved with efficient, friendly service and a good choice of dishes. The hot buffet was excellent. I also had a great time in the leisure club swimming pool and Jacuzzi. Unfortunately my first nights stay was marred by loud humming noises and... More

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Falkirk, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 11, 2013

Stopped off at this hotel on a trip down to South West England and needed to stop over night as I was travelling with my 7 month old daughter and wife. I booked the hotel via a link on Trip Advsior and booked it for £45 for one night. I was unable to book/order a child cot online and had... More

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Wendy S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review
June 12, 2013

Dear Sir Thank you for taking the time to write your comments onto Trip Advisor, following your recent visit to the Holiday Inn Stoke on Trent. We pride ourselves on providing excellent customer service and are always very pleased to receive any feedback from our customers. I was glad that you enjoyed your stay with us and that we were... More

1 review
5 of 5 stars Reviewed June 9, 2013

My husband and I stayed here with our 2 children,ages 12 & 8 whilst we were visiting Alton Towers. We were greeted by a lovely receptionist, who couldn't do enough for us. A hotel stay is a big treat for us, so we were really happy with our room,it was lovely and clean, with air conditioning. After reading a mixed... More

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Wendy S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review
June 12, 2013

Dear Madame Thank you very much for taking the time to write your comments onto Trip Advisor, following your recent visit to the Holiday inn Stoke on Trent. I was very pleased to hear that you had enjoyed your stay with us, especially the facilities and that my team were friendly and helpful. I will ensure that your comments are... More

Wickford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 5, 2013

Have stayed here on 3 occasions whilst visiting the Peak District/Alton Towers in recent years. Excellent position for all major road networks and very short drive to the Peak District. Good comfortable clean hotel, excellent service, friendly staff. Swimming pool and gym. Will always stay there for a short trip in this area. 5 mins from Stoke City FC stadium.

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Wendy S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review
June 6, 2013

Dear Sir/Madame Thank you very much for taking the time to write your review onto Trip advisor, following your recent visit to the hotel. I was delighted to hear that you had enjoyed your stay with us, and that my team had offered you our high standards of service, I have shared your feedback with them I would like to... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 3, 2013 via mobile

The room was clean and comfortable. We could open the window to let in some fresh air rather than having to turn on the air conditioning. Room was spacious with 2 arm chairs and a double bed. The extractor fan in the bathroom didnt seem to do anything so it got very steamy after a shower. There are toiletries provided... More

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Wendy S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review
June 4, 2013

Dear Sir Madame Thank you for choosing the Holiday Inn Stoke on Trent and for posting your review. We are very glad you had a comfortable stay and that our breakfast team quickly remedied the shortfalls. We hope to see you again soon. Kindest Regards More

Dundee, United Kingdom
Top Contributor
70 reviews 70 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed June 1, 2013

This was a good place to stop off, clean, nice rooms, good bathroom. We even ate in the restaurant. That was really good. Meal for two with drinks, 33 quid. What really peed me off was the interminable wait at reception, while the girl spoke to the `younger' clients rather than processing payments. That said, it is 21st century Britain....what... More

Was this review helpful? Yes
Wendy S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review
June 4, 2013

Dear Sir/Madame Thank you for choosing the Holiday Inn Stoke on Trent and for posting your review. We pride ourselves on providing excellent customer service and are always very pleased to receive constructive feedback from our guests to ensure that our high standards are retained. Please accept my sincere apologies for any inconvenience you were caused by our reception team.... More

Milton Keynes, United Kingdom
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 28, 2013

We stayed at this hotel as we were attending a wedding a few miles away and therefore had booked a number of rooms. The location of the hotel was very convenient only a minute from the motorway. Having attended the church wedding service we chose to check-in and leave all the cars at the hotel before getting taxis to the... More

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Wendy S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review
May 29, 2013

Dear Sir/Madame Thank you for taking the time to write to Trip Advisor, with regard to your recent stay at the Holiday Inn Stoke on Trent. We pride ourselves on providing excellent customer service and are always very pleased to receive feedback from our guests. I was sorry to hear that some of your rooms were not ready when you... More

Swanley, England, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 28, 2013

My boyfriend and I stayed here Friday 24th and Saturday 25th May as we were visiting Alton Towers. We got there rather late Friday due to traffic and were checked in nice and quickly. Being a platinum priority club member, at the majority of IHG properties you are provided with an upgrade or a goody bag/complimentary wifi or drink..a little... More

Was this review helpful? Yes
Wendy S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review
May 29, 2013

Dear Sir/Madame Thank you for choosing the Holiday Inn Stoke on Trent and for posting your review. Your honesty and constructive criticism.is very much appreciated. We pride ourselves on providing excellent customer service and are always very pleased to receive feedback from our guests good or bad to ensure that our high standards are retained. Please accept my sincere apologies... More

 
 
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Additional Information about Holiday Inn Stoke on Trent M6

Also Known As:
Holiday Inn Stoke On Trent m6 Hotel Newcastle-Under-Lyme
Holiday Inn Stoke On Trent m6 Hotel
Holiday Inn Newcastle Under Lyme
Holiday Inn Newcastle-Under-Lyme
Newcastle-Under-Lyme Holiday Inn
Newcastle Under Lyme Holiday Inn
Address: Clayton Road, Newcastle-under-Lyme ST5 4DL, England
Phone Number:
Region: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Amenities:
Bar/Lounge Fitness Center Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 hotels in Newcastle-under-Lyme
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Holiday Inn Stoke on Trent is an ideal location for both the business and leisure traveller. The hotel is situated just off the M6 at Jct 15 and on our doorstep we have fantastic link roads to all destinations within the Midlands. Holiday Inn Stoke on Trent completed a 1.5 Million refurbishment at the beginning of 2007 including reception, conference facilities, bedrooms & lounge/bar. Stoke on Trent, fondly called the Potteries is famous for its ceramics, and has three city centres, Hanley, Stoke On Trent and Newcastle under Lyme. With 118 Air Conditioned bedrooms, all of which are decorated to an excellent standard, contemporary and comfortable, with all the up to date facilities you would expect from the Holiday Inn brand. The Meetings Network programme offers 2 suites, 7 syndicate rooms and high speed internet access.For the healthy minded the Holiday Inn Stoke on Trent has a fantastic Spirit Health Club which has a swimming pool and gymnasium, or lie back and relax in our jacuzzi and sauna.Local Intersts: ALTON TOWERS -Get your adrenalin pumping Ride Em We Dare You: WEDGWOOD - Famous for Pots and Ceramics TRENTHAM AWAKES - A touch of Italy with its gardens, vineyard, Monkey Forest and retail outlets.See our packages for fantastic family deals where kids stay and eat free. Terms and Conditions apply. ... more   less 
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