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All 6 Newcastle-under-Lyme hotels

Holiday Inn Stoke on Trent M6

3.0 of 5 Hotel   |   Clayton Road, Newcastle-under-Lyme ST5 4DL, England
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Holiday Inn Stoke on Trent M6
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A recent review
5 of 5 stars reviewed 1 week ago
Laura B
  • Reviews (355)
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355 people have reviewed this hotel

Traveler rating
    56
    131
    113
    39
    16
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112
81
18
92
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Preston, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

I have been here for many meetings and it's only because it's convenient that I keep going back. Today was worse than usual. All we asked for was two coffees. 45 minutes later nothing had appeared. Then we asked again- the wrong coffees came. Third time they were correct with no apology. It's a shame they don't do toasted tea... More

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1 review
5 of 5 stars Reviewed 1 week ago

We use this hotel alot due to my husbands work. Me and my little girl often stay for the week while he works so we can spend time together and have a break. The hotel and staff are just lovely. extremely child friendly, they often give my girl little treats and even made her a swan towel as a surprise... More

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed one night as part of an Alton Towers package deal, the room was made up with the sofa bed and travel cot already set up before we arrived which was great. Dinner was lovely, really helpful staff despite one very fussy eater and one enthusiastic but messy gannet. We were quite a long way from reception and the... More

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Kendal, United Kingdom
Top Contributor
59 reviews 59 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Happy stay booked last minute to break journey. Good room well laid out with good quality fittings, good breakfast with reasonable quality ingredients. Good nights sleep. Would happily stay again. Very handy for the M6 as right on the junction even so noise was no issue.

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Alton, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Been past this hotel many times - but never stayed before. Its clearly showing its 60s age but is still comfortable enough - I would judge it really as a "Holiday Inn Express Plus" standard. Full of screaming children over breakfast which was pretty unpleasant, but the staff were friendly and helpful overall.

Was this review helpful? Yes
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Andy S Thanks for taking the time to tell us about your stay. We are particularly busy at this time of year with families visiting Alton Towers and breakfast can get a bit noisy. Sorry about that! I am delighted that you found the staff to be friendly and helpful, they do work hard to ensure every guest has... More

Scotland
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 5 nights in July, and I am very happy with the decision to do so. The rooms were OK, but the bed was comfortable enough, and the refrigerator in the room worked, so all good. The breakfast was very good, and we dined a couple of time in the hotel and also found the food to... More

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Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Thank you for your great review, we really appreciate you taking the time to tell us about your stay. The team do work really hard to ensure every guest has a great time with us and they do try and go that extra mile. Your positive feedback will mean so much to them. The comfort and enjoyment of our guests... More

Risca, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I arrived at this hotel just after a coach party and expected a lengthy check in. However, despite a short delay I was pleasantly surprised at how quickly the staff dealt with the guests. I booked a table for dinner but as the same coach party were eating in the restaurant I decided to go back to my room and... More

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Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Thank you for taking the time to feedback about your recent stay. I am glad that the team were able to exceed you expectations. They do try and go that extra mile and will appreciate your kind comments. Look forward to welcoming you back soon. More

London, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Enjoyable stay at this hotel prior to visit to Alton Towers we stayed in an executive room with free wifi , nice clean room bit small but manageable . Everything we could want tv , films , fridge , comfortable bed , air conditioning , and bathroom . The breakfast was ok not great but ok and free packs for... More

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Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Thanks for taking the time to feedback about your recent stay. I am pleased that you had a good stay and that you enjoyed the pool. I will share you comments about the spa pool temperature with my Health Club Manager. Look forward to welcoming you back soon. More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights with 2 children 5 and under, service was professional and friendly when we arrived, we were quickly shown our room and given an welcome letter with all info we needed. We stayed in the family room, which was very nice and had tv, bed, sofa bed, kettle with drink sachets, trouser press, toiletries, nice towels and... More

Was this review helpful? Yes
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Thank you very much for your kind review, I am delighted you had such a great stay and I know the team will be delighted by your feedback. We always strive to put our guests at the heart of everything we do and it is really appreciated by the team when this gets recognised. Once again thank you for your... More

London, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

usually a good Hotel but always lets its self down when busy ie school holidays. I stay on business but arrive late so use the room service - on this occasion no answer for 10 mins. decided then to eat in the bar. Took an hour to get a cold starter and that wasn't very good. come on guys you're... More

Was this review helpful? Yes 1
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Thank you for taking the time to feedback about your recent stay. I'm very disappointed to hear about your experience, the comfort and enjoyment of our guests is very important to us and I am sorry that we did not achieve the high standards of service we aim for. I appreciate that the hotel is busier with families during the... More

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Additional Information about Holiday Inn Stoke on Trent M6

Address: Clayton Road, Newcastle-under-Lyme ST5 4DL, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Stoke on Trent M6 3*
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Also Known As:
Holiday Inn Stoke On Trent m6 Hotel Newcastle-Under-Lyme
Holiday Inn Newcastle Under Lyme
Newcastle Under Lyme Holiday Inn

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Stoke on Trent is an ideal location for both the business and leisure traveller. The hotel is situated just off the M6 at Jct 15 and on our doorstep we have fantastic link roads to all destinations within the Midlands. Holiday Inn Stoke on Trent completed a 1.5 Million refurbishment at the beginning of 2007 including reception, conference facilities, bedrooms & lounge/bar. Stoke on Trent, fondly called the Potteries is famous for its ceramics, and has three city centres, Hanley, Stoke On Trent and Newcastle under Lyme. With 118 Air Conditioned bedrooms, all of which are decorated to an excellent standard, contemporary and comfortable, with all the up to date facilities you would expect from the Holiday Inn brand. The Meetings Network programme offers 2 suites, 7 syndicate rooms and high speed internet access.For the healthy minded the Holiday Inn Stoke on Trent has a fantastic Spirit Health Club which has a swimming pool and gymnasium, or lie back and relax in our jacuzzi and sauna.Local Intersts: ALTON TOWERS -Get your adrenalin pumping Ride Em We Dare You: WEDGWOOD - Famous for Pots and Ceramics TRENTHAM AWAKES - A touch of Italy with its gardens, vineyard, Monkey Forest and retail outlets.See our packages for fantastic family deals where kids stay and eat free. Terms and Conditions apply. ... more   less 
Number of rooms
118

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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