We stayed here for one night on our way back home after visiting an elderly aunt. The hotel was a bit shabby but the staff were friendly. We dropped our case off and went for a walk. On our return I noticed a few small holes like cigarette burns on the bed cover also a couple of stains.The bathroom was... More

I stayed here for one night as I had business commitments in the area. When I arrived I was a bit concerned as the hotel is a bit tired looking and is in need of some renovation. My room was quite small and so was the so called double bed but everything worked fine, it was nice and quiet and... More

Having identified the Hotel as being geographically convenient for a 'far flung' family celebration we made the booking with some apprehension but from our first contact to final goodbye, all the staff could not have done any more to make our lunch party a success. We changed the deatil of our plans a couple of times but everything was accommodated... More

Thank you very much to Mr Sheik and all of the staff for their excellent service during our Christmas party. Their service and the delicious food meant everyone really enjoyed the occasion.

We started looking around for a suitable venue to celebrate our G olden Wedding over a year before the event. We decided on the Borough Arms because of its perceived ambience and the quality of the food and service. On the day we could not fault the hotel in any way. They went out of their way to make the... More

Very friendly and helpful staff.Good clean hotel close to town center.Stayed in the annex a comfortable single room accomodation.Breakfast cooked fresh and excellent.No heat when i arrived but quickley sorted when reception contacted.

We held a recent business meeting here for 1 week in March, we had the Baker Room and the King Room. Everyone was very impressed with the food and service. We had 3 vegans in the meetings and they were particularly impressed with the food. The management and staff were very accommodating, nothing was too much trouble for them. The... More

I stayed at this hotel a few times for 2-3 weeks, usually during the winter. The manager takes any comments or suggestions seriously, and as a result my experience there has been improving every time. I commented on the lack of options at breakfast for a gluten free diet but was proposed alternatives. The staff at the restaurant are particularly... More

I needed a local hotel to stay over for the night as I was going out with some friends from Keele university. The staff at the hotel were very friendly, especially the receptionist and the waitress at breakfast. The hotel catered for my vegetarian needs at breakfast and the food was lovely. I will definitely stay here again when I... More