We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 6 Newcastle-under-Lyme hotels

Borough Arms Hotel

3.0 of 5 Hotel   |   26 King Street, Newcastle-under-Lyme ST5 1HX, England
Hotel amenities
Borough Arms Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save Saved
You added Borough Arms Hotel to your Saves list
81%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Mark O Stoke-on-Trent, England, United Kingdom
Write a Review

277 reviews from our community

Traveler rating
    151
    72
    26
    16
    12
See reviews for
87
55
11
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
  • All months
    (277)
  • Mar-May only
    (52)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (69)
All months
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed yesterday NEW

Well. Where to begin. I was booked into The Borough Arms hotel for work - no choice about that. Can't complain too loudly when someone else is footing the bill. HOWEVER. I arrived at 8.50pm to be told at reception "we have a wedding on tonight, did anyone tell you?" "no, they didn't" "oh. Well, they have to finish at... More

Was this review helpful? Yes
Stoke-on-Trent, England, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Everything was perfect from the food, décor, service and flexibility of the staff to make sure everyone had the best night possible. No request in the planning of the event was refused and even when guest numbers changed, there was no problem. Professional manager and staff made sure everything went without a single hitch. Brilliant!!!!!

Was this review helpful? Yes
Newcastle under Lyme, null, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Me and my partner have stayed here for a couple of weeks due to unforeseen circumstances and the hotel staff have been very helpful in ensuring that our needs are accommodated for, all staff are very nice and all offer the help you need if you ask, the hotel itself is clean and tidy with all facilities in good working... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for 1 night and enjoyed my stay. Staff are friendly and my room was clean and bed comfortable. Hotel is in an ideal place for access to newcastle and car parking was good. The only slight negative is that the hotel decor is looking old and in need of updating. You do feel you have entered a time... More

Was this review helpful? Yes 1
High Wycombe, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I don't normally leave reviews but felt that this hotel & its staff thoroughly deserve a review. Myself, Partner & 2 year old stayed at the hotel for an evening as a base for a visit to Trentham Monkey Forest. We arrived at the hotel and were allocated room 14, a very spacious room with huge bathroom. Piping hot water... More

Was this review helpful? Yes 2
Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Not sure this is the same hotel other gave five stars.... The welcome reminded me of those one star motels you get in America with somebody taking money from you behind a grill. No grill here...but felt the same. The room. Once you have opened the door to let some clean air in it gets better. Squeezed past the bed... More

Was this review helpful? Yes 2
Newcastle-under-Lyme, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean,nice hotel 10min. from city centre!You can find market verry near.The food it's good,evrybody are verry helpfull!There is parking,for guest and it's free!The buss stop it's near too,or just ask someone on recepcion for tax!i

Was this review helpful? Yes 2
Edinburgh, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here as part of a conference in September. The room was clean and sufficient. I ate in the bar on my first night, which has a good pub menu at very reasonable prices! I was surprised to learn that there is no bus service to the university from here however, I ended up getting a taxi as I... More

Was this review helpful? Yes 1
Stoke-on-Trent, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I would highly recommend the hotel as a wedding venue. The service we received on our special day was fantastic. The food was excellent and all our guests commented on the quality of the meal and the service. Emma the wedding co-ordinator planned our wedding to perfection. All the staff involved gave us excellent service. We will certainly return to... More

Was this review helpful? Yes 1
trentham in stoke
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would highly recommend the Borough Arms Hotel for any function, big or small. I have been coming to this hotel for many years for all sorts of functions. More recently for my late father in law's funeral celebration. The manger was extremely professional and attentive to our needs. The service was excellent by all staff before and durng the... More

Was this review helpful? Yes 1
Do you own or manage Borough Arms Hotel?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Borough Arms Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Borough Arms Hotel

Address: 26 King Street, Newcastle-under-Lyme ST5 1HX, England
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range (Based on Average Rates): $
Hotel Class:3 star — Borough Arms Hotel 3*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Odigeo and Tingo so you can book your Borough Arms Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (3)
Viewed
Business center/function rooms (2)
Viewed
Dining (4)
Viewed
Bathroom (4)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Price Your Stay