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All 6 Newcastle-under-Lyme hotels

Borough Arms Hotel

3.0 of 5 Hotel   |   26 King Street, Newcastle-under-Lyme ST5 1HX, England
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Borough Arms Hotel
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81%
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Lee P Edinburgh, United Kingdom
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270 reviews from our community

Traveler rating
    148
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    25
    14
    12
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85
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59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Edinburgh, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here as part of a conference in September. The room was clean and sufficient. I ate in the bar on my first night, which has a good pub menu at very reasonable prices! I was surprised to learn that there is no bus service to the university from here however, I ended up getting a taxi as I... More

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Stoke-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

I would highly recommend the hotel as a wedding venue. The service we received on our special day was fantastic. The food was excellent and all our guests commented on the quality of the meal and the service. Emma the wedding co-ordinator planned our wedding to perfection. All the staff involved gave us excellent service. We will certainly return to... More

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trentham in stoke
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I would highly recommend the Borough Arms Hotel for any function, big or small. I have been coming to this hotel for many years for all sorts of functions. More recently for my late father in law's funeral celebration. The manger was extremely professional and attentive to our needs. The service was excellent by all staff before and durng the... More

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Newcastle-under-Lyme, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

the sunday lunch is absolutely brilliant. Brenda who is in charge of the restaurant is always very kind and considerate. when you ask for something she is always very helpful. nothing seems too much trouble for her. and she is always very obliging. there is always a good choice of starters, main courses and desserts. thank you all for your... More

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Newcastle, Staffs
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The three course lunch time menu including coffee here is exceptional value at £ 11.95. Choice of five starters, five mains including vegetarian and five desserts, something for everyone. Menu varies from day to day, all food served promptly, piping hot and of good quality. Would definitely recommend.

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Newcastle-under-Lyme, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Held our wedding breakfast and evening reception here on 6th sept and would like to thank Emma Jordan their wedding planner and all the management and staff for making our day so special... The room looked beautiful and the food was great and plenty of it. for the wedding breakfast and the evening buffet....nothing was too much trouble for them... More

Was this review helpful? Yes 1
Loughborough, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

The location was good for walking into town and breakfast was not the worse we have ever had. The bedroom however was the problem. We were in the anex rooms across from the main hotel and could hear every conversation that the couple in the next room had. The walls were so thin. Also the shower did not work and... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We had our wedding and reception here the service was excellent we couldn't fault anything the whole day ran smoothly, staff were friendly. The food was excellent and every one of our wedding guests said so would defiantly recommend the hotel to others

Was this review helpful? Yes 1
Wiltshire, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The entire experience was fantastic, I was allowed to check into my room early as I was the bridesmaid at my friends wedding. The room was very pleasant although I found out the next morning there was no hairdryer! The wedding breakfast was lovely, the service was spot on. Nothing was too much trouble. The evening do was just as... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

This was the first time we had used the hotel for a function. From the beginning we were impressed by the professional and friendly attitude of the management and staff. We felt confident that all aspects of the event were considered in detail and well delivered. Consequently we had an extremely successful and enjoyable celebration party. Our thanks to Mr... More

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Additional Information about Borough Arms Hotel

Address: 26 King Street, Newcastle-under-Lyme ST5 1HX, England
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range (Based on Average Rates): $
Hotel Class:3 star — Borough Arms Hotel 3*
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