We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Borough Arms Hotel

Certificate of Excellence
3.0 of 5
26 King Street, Newcastle-under-Lyme ST5 1HX, England
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Borough Arms Hotel
Professional photos View all
Browse nearby
Borough Arms Hotel
Write a Review

334 reviews from our community

Traveler rating
    190
    85
    28
    18
    13
See reviews for
107
61
13
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
  • All months
    (334)
  • Mar-May only
    (62)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (99)
All months
Wolverhampton, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Good adorable price for the area Staff members are good helpful Definitely recommend this hotel I will be coming back Food was ok but the are has good indian resturant called Mr Maliks Just about 5 minutes walk from this hotel

Was this review helpful? Yes
Newcastle-under-Lyme, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

We had our Wedding Reception here on Saturday 4th April 2015 - one very pleased couple. Location perfect for us since we live 5 minutes walk away - stayed in the Honeymoon Suite nevertheless. Room good, albeit a bit of a trek there - should have done a sponsored climb up there! The staff were all very helpful & friendly,... More 

Was this review helpful? Yes
Liverpool, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed in the Borough Arms Hotel for 5 weeks whilst training. Although the rooms are a little dated, they are clean and contain all the essentials. Most pleasing however, is the friendly staff, who are welcoming and go above and beyond to meet their customers needs. Gemma at reception and Alan in the Bar are particularly helpful! Great... More 

Was this review helpful? Yes 2
Burton upon Trent, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lunch here March 28th. This is the second time that a group of us have eaten here on a Saturday lunchtime, prior to a Hanley High School reunion elsewhere in Newcastle. I had pre-booked a table for nine of us who had travelled from various parts of the U.K., and had asked for a square seating arrangement for ease of... More 

Was this review helpful? Yes
Cornwall, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

We had dinner here in the restaurant ,waitress very attentive , food overpriced (had steaks), next night we decided to try the bar meals,had a very salty steak pie, veg cold not a very exciting place to eat, uncomfortable seating . I'm sad to be writing such negative reviews as we as a family have had really good food &... More 

Was this review helpful? Yes
Stoke-on-Trent, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were very well looked after by Mr Sheikh and his efficient team and everything went smoothly on the day with all our guests thoroughly enjoying the event and lovely food. The hotel is very handy for the Register Office which is in walking distance across the park. The room was laid out beautifully and the layout was ideal for... More 

Was this review helpful? Yes 1
Newcastle under Lyme, null, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We were in the wedding suite at the top of the hotel, lots of stairs not very well sign posted got lost twice! Love clean room, comfy bed, great bathroom. Excellent breakfast and good service, friendly staff.

Was this review helpful? Yes
Stoke-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Borough Arms hotel the Friday night before I got married on the Saturday and all the staff were excellent and couldn't do enough for you. I got ready on my day of the wedding and hairdresser and makeup persons came to my room which was brilliant so I only had to concentrate on getting my wedding... More 

Was this review helpful? Yes
Stoke-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I booked a surprise birthday get together here in February for my brothers 50th birthday. The organisation prior to it was outstanding regarding pre ordering the 3 course meals,table layout,and accomodating 27 people on the same table. The night itself was absolute perfection too, the food was fantastic, the staff couldnt do enough for us and getting the correct food... More 

Was this review helpful? Yes
Stoke-on-Trent, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 2, 2015

We held our daughters 21st Birthday Lunch on Saturday in the Ostler Restaurant. Everything from the organisation, service and quality of the food was excellent. All of the arrangements were made efficiently by Michelle and this ensured the day went without any problems. The choice and quality of the food was excellent, piping hot and of the very highest standard.... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Dining (6)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (3)
Viewed
Business center/function rooms (4)
Viewed
Bathroom (4)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question