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Borough Arms Hotel

3.0 of 5 26 King Street, Newcastle-under-Lyme ST5 1HX, England
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Certificate of Excellence 2014
Borough Arms Hotel
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Borough Arms Hotel
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317 reviews from our community

Traveler rating
    181
    80
    27
    17
    12
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101
58
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62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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staffordshire
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We always go to the Borough Arms when visiting Newcastle as you still cannot beat the value for money meals especially 2 for £10.This time my wife had the salmon fishcakes and I had the grilled lemon sole. They were cooked beautifully, just like having an a la carte meal but at a fraction of the cost. I know that... More 

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Stoke-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The Borough Arms is very close to our families hearts as my parents held their wedding reception here. Recently we have celebrated a number of family special occasions from my parents 40th wedding anniversary, to my grandads 90th birthday. On this occasion it was my mums birthday which we have celebrated in the restaurant of the Borough for the last... More 

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Staffordshire
Contributor
20 reviews 20 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from yet another excellent lunch. It was very busy with a function in the restaurant and the monthly young at heart meal in another room. But no problem they provided us with a private room which was lovely warm and airy. The Manager and Staff accommodated our wishes for the party of 10 people with a... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Borough Arms Hotel on several occasions and have always received a warm,friendly and relaxed welcome. The hotel's location is ideally situated minutes away from Newcastle-under-Lyme town centre, Trentham gardens and close to the M6 motorway. The staff always put the customer first and attention to detail is excellent. I have dined in the Ostler Restaurant... More 

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newcastle under lyme
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My Husband booked this venue for my 40th birthday party. Mr Sheikh was very welcoming and kept the secret perfectly. The food was great and we could not fault the venue or service received throughout. Thank you to everyone involved and especially Mr Sheikh.

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Stoke-on-Trent, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is our second time for Christmas Day Lunch, and like last year all the staff were very pleasant and welcoming. Food was excellent. Overall a very pleasant and enjoyable day for all of our party of 8.

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Newcastle-under-Lyme, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

This review applies to the restaurant only as we did not use the hotel accommodation. I had booked a table for six of us and pre-ordered the menu and wine choices. We received a friendly welcome on arrival in the reception by the General Manager Mr Sheikh and directed to the bar for pre-dinner drinks. At the appointed time he... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I had to write this as soon as I got home...Mr sheikh has been absolutely fantastic. My friend and I booked the surprise 30th birthday party for his girlfriend just 4 days ago. From start to finish the service we have received has been exceptional, from communication to delivery. The night was so well planned and carried through exactly to... More 

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West Malling
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently stayed in the Borough Arms Hotel, just before Christmas 2014, and were very happy with the hotel, restaurant and staff. The staff at reception were really friendly and made us feel very welcome. The rooms were clean and provided what was required. We had a family meal for 10 in the restaurant and were all very impressed with... More 

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Newcastle-under-Lyme, United Kingdom
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had Christmas Day lunch here in 2014. The food was excellent, well cooked, well presented and plenty of it. The staff were very attentive and friendly. The hotel manager ensured that things ran like clockwork. Although not cheap it was well worth the money.

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Additional Information about Borough Arms Hotel

Address: 26 King Street, Newcastle-under-Lyme ST5 1HX, England
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range (Based on Average Rates): $
Hotel Class:3 star — Borough Arms Hotel 3*
Number of rooms: 40
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