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All 6 Newcastle-under-Lyme hotels

Borough Arms Hotel

3.0 of 5 Hotel   |   26 King Street, Newcastle-under-Lyme ST5 1HX, England
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Borough Arms Hotel
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81%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Paula M
  • Overview
  • Reviews (254)
  • Photos (32)
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  • Room tips (40)
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254 people have reviewed this hotel

Traveler rating
    137
    68
    24
    13
    12
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80
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57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago

From our first visit to the Borough Arms to the day after our celebrations, the hotel staff could not have been more helpful or pleasant. Wedding organiser, Emma, was superb; such a lovely person who is definitely in the right job! It was the best day of my life by far, and I hope my husband would agree!! The hotel... More

Was this review helpful? Yes
Swansea, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the end of June for 2 nights on business and en route to chester races. My husband frequently stays here and the manager kindly upgraded our room to a lovely large room with big bathroom at the top of the hotel. There is no lift so be prepared for stairs if you are at the top. Everything... More

Was this review helpful? Yes 1
Top Contributor
56 reviews 56 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Booked after TA search. Cannot quibble on price but the room was a bit shabby however it was clean. It was small and faced the road so traffic noise was intrusive on what was admittedly a warm night. The breakfast was good and the staff encountered very pleasant and helpful. Could not hand on heart recommend as some serious TLC... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

2 years ago me and my partner decided to look for a wedding venue and so we had a nip in to the borough, the lady at reception was extremely helpful and introduced us to Mr Sheikh. He then took the time out to take us a whole walk through the hotel and explained everything that would be happening on... More

Was this review helpful? Yes 2
Newcastle-under-Lyme, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I booked the Borough Arms Hotel for a farewell party for my son and his partner who are emigrating to Australia. This was an event for 80 friends and family and the venue was excellent from the initial booking, helping to plan the evening through top the night itself. The staff were extremely helpful and allowed us to decorate the... More

Was this review helpful? Yes 1
Newcastle-under-Lyme, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Another fabulous evening at The Borough Arms! We all had a really lovely time thanks to Mr Sheikh and all his staff. The food was delicious,the disco was great with the DJ playing a selection of music through the decades so the dance floor was always full.The service is always second to none and the staff are so friendly and... More

Was this review helpful? Yes 1
Sheffield
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently held a small client event here for professional business contacts. We chose the hotel initially on the basis of location; being central but also having good car parking available. We used the King room which has its own bar, good size entertaining/conference room and and an ante room where we had our buffet. The buffet was varied and... More

Was this review helpful? Yes 1
Akron, Pennsylvania, United States
Top Contributor
74 reviews 74 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We needed a place to stay and this place was recommended to by another hotel that was booked solid. I am actually glad we did end up here to be honest with you. The price was great and the accommodations were very good. The hotel was clean too and that is always a plus!

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Wigan, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My Dad was in North Staffs hospital and Mum was staying here for the duration to be near him as we live in Wigan. She only stayed one night as Dad passed away soon after being admitted. As we booked out the manager looked after us and was very caring and professional, it was very much appreciated. We also received... More

Was this review helpful? Yes 1
Stoke-on-Trent, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Recently held wedding ceremony and reception at the Borough Arms Hotel. Had a fab day would definitely recommend. The whole preparation for the wedding made my husband and myself feel reassured throughout, the hotel have their own wedding planner who is fantastic and kept in touch with us constantly we can't praise her enough. The room was set up lovely... More

Was this review helpful? Yes 1
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Additional Information about Borough Arms Hotel

Address: 26 King Street, Newcastle-under-Lyme ST5 1HX, England
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range (Based on Average Rates): $
Hotel Class:3 star — Borough Arms Hotel 3*
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32 photos of this hotel

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Amenities

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Hotel Class
Official Description (provided by the hotel)
The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-under-Lyme and Stoke-on-Trent areas, with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn, yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today's visitors. Independently owned and managed, the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest, you may be confident that we will do our utmost to ensure your comfort, whether you are staying in one of our 40 centrally heated, en-suite rooms, visiting us for a meal in the restaurant, or using our conference and banqueting facilities. ... more   less 
Number of rooms
40

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