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Borough Arms Hotel

3.0 of 5 26 King Street, Newcastle-under-Lyme ST5 1HX, England
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Certificate of Excellence 2014
Borough Arms Hotel
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Borough Arms Hotel
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325 reviews from our community

Traveler rating
    185
    82
    28
    17
    13
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104
58
12
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • English first
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English first
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    (325)
  • Mar-May only
    (53)
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    (95)
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Stoke-on-Trent, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars NEW

We held our daughters 21st Birthday Lunch on Saturday in the Ostler Restaurant. Everything from the organisation, service and quality of the food was excellent. All of the arrangements were made efficiently by Michelle and this ensured the day went without any problems. The choice and quality of the food was excellent, piping hot and of the very highest standard.... More 

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1 review
4 of 5 stars Reviewed 1 week ago

Stayed here for 1 night first room allocated smelt very badly of ciagrettes room easily changed to a better bigger room. We were the only guests in the hotel who had dinner there great dinner good menu and very nice dessert too friendly staff and a tasty breakfast too would stay again

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1 review
5 of 5 stars Reviewed 3 weeks ago

First class venue and first class service nothing was to much trouble all staff were excellent and would highly recommend this to anyone very happy with all round service the whole staff went out of there way to make sure we were fully catered for and will definitely be going back there for future events 5 stars all round C... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

We celebrated our fathers 65th birthday at the ostler restaurant. The staff were extremely helpful and attentive, nothing was too much trouble. The food was amazing and the steaks were particularly nice. The manager was very good, he went out of his way to help our evening run smoothly and make it a special time for our family. A big... More 

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Newcastle, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Shared my mother-in-laws birthday celebration here recently. Everyone was extremely happy with the entire afternoon. Excellent bar staff, polite waitresses and beautiful home-cooked food. The manager was very helpful in helping with all arrangements and really nothing was too much trouble. Will most definitely use this venue again for future celebrations.

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South Yorkshire
Top Contributor
238 reviews 238 reviews
92 hotel reviews
185 helpful votes 185 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My work colleague and I stead for one night. Overall, the hotel was adequate with the cooked breakfast of a very high standard. We were located in the annexe which is in the car park. The rooms were adequate but nothing special. There were a number of contractors staying in the hotel and the noise at 5.30am to 6pm of... More 

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Guildford, England, United Kingdom
2 reviews
1 of 5 stars Reviewed 4 weeks ago

Filthy duvet and pillow, clean linen( dark coloured) disguising. Pull out mattress very stained. Would not recommend. Bathrooms very basic and water stained Lino. Dust along all edges of carpets. Armchair dirty and fabric frayed.

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Altrincham, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 27, 2015

Our joint birthday party was just what we wanted as the manager of the hotel listened and acted on our requests. The music which is so important by goodtimesroadshow.co.uk was perfect too. The bar staff were friendly and helpful the whole evening was a very happy affair. Our full English breakfast the next morning was delicious. We were all very... More 

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staffordshire
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed January 25, 2015

We always go to the Borough Arms when visiting Newcastle as you still cannot beat the value for money meals especially 2 for £10.This time my wife had the salmon fishcakes and I had the grilled lemon sole. They were cooked beautifully, just like having an a la carte meal but at a fraction of the cost. I know that... More 

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Stoke-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed January 16, 2015

The Borough Arms is very close to our families hearts as my parents held their wedding reception here. Recently we have celebrated a number of family special occasions from my parents 40th wedding anniversary, to my grandads 90th birthday. On this occasion it was my mums birthday which we have celebrated in the restaurant of the Borough for the last... More 

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Additional Information about Borough Arms Hotel

Address: 26 King Street, Newcastle-under-Lyme ST5 1HX, England
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range (Based on Average Rates): $
Hotel Class:3 star — Borough Arms Hotel 3*
Number of rooms: 40
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