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Mercure Wetherby

Leeds Road, Wetherby LS22 5HE, England
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Mercure Wetherby
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Mercure Wetherby
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421 reviews from our community

Traveler rating
    67
    154
    124
    56
    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Swindon, United Kingdom
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We only stayed for 1 night whilst on our way further north. The reception was good and efficient but the walk to our room seemed to go on for ever and had to go through several fire doors which are extremely heavy especially if you have a case to carry/pull. We did manage to find another door to the outside... More 

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Rotherham, United Kingdom
Top Contributor
56 reviews 56 reviews
21 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I went there on business and felt on the first day I'd gone to a British Gas compound as I struggled to park due to all their vans in the car park. Apparently, they were there in one of the conference suites training. After a few hours they had all gone and the car park was nearly empty. The quality... More 

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Top Contributor
59 reviews 59 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Recently stayed for one night as part of Vintage car rally from London to Edinburgh, the room was well presented and the staff friendly and ready to support any requests. The food in the evening was also tasty and good value, the only downside being the service - it appeared that the team were short staffed as it took an... More 

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Portsmouth, United Kingdom
Top Contributor
233 reviews 233 reviews
25 hotel reviews
197 helpful votes 197 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Perfectly acceptable. One night and no meals taken. Hotel was acceptable - the parking exit bar is an inconvenience - but hotel room was quiet, bed comfy, water warm, staff helpful - brought ice to room happily. Jennifer on reception was calm and smiley. £55 walk in on a Saturday for a double. ( Take a trip to Mango in... More 

Was this review helpful? Yes 1
mark h, Manager at Mercure Wetherby, responded to this review

Dear HappyHayling, Thank you very much for taking the time to review the Mercure Wetherby hotel. I am glad you enjoyed your stay with us. I have also made sure to pass your feedback on to Jennie and the team. We hope to welcome you again in future! Kind regards, Martin Braid More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed at The mercure Hotel in Wetherby for a family wedding! We decided to make the weekend of it and traveled up on Thursday until Monday! The Hotel rooms are in need of a bit of an update but are not as bad as some people make out! We ate in the Restaurant on the first night as a table... More 

Was this review helpful? Yes 1
mark h, Manager at Mercure Wetherby, responded to this review

Dear Henry s, Thank you very much for your positive feedback. I was very glad to read that you had such an enjoyable stay with us. I have made the Food and Beverage and Kitchen teams aware of your comments, and Gemma thanks you for your kind words. We hope you had a great time at the wedding, and look... More 

Boston, United Kingdom
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Don't bother eating walk into Wetherby food is very average, rooms are very basic and tired in fact the whole place is tired. Free wifi which is good because the TV is just about useless and I've stayed in a few rooms (don't have a choice company book it) I personally would not use it but I have to but... More 

Was this review helpful? Yes 2
mark h, Manager at Mercure Wetherby, responded to this review

Dear Jamespb1971, Thank you for your feedback. I am sorry that your stays have not been satisfying. Regarding your issue with check-in, this is ordinarily a straightforward process that should only take a couple of minutes, so I apologize if this has not been the case for you in the past. I have passed your comments on to the Reception... More 

merseyside
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My Husband and myself stayed at this hotel for 2 nights, We really enjoyed our stay here. The food was Excellent and very reasonably priced. We have stayed in many Mecure Hotels and this one is just as good as the others. The position of the hotel is very good, a lovely little shopping village just 5 mins walk from... More 

Was this review helpful? Yes 2
mark h, Manager at Mercure Wetherby, responded to this review

Dear jannyMerseyside, Thank you for taking the time to write a review of your stay at Mercure Wetherby. I was very happy to read that you enjoyed your stay, especially in the area of food and guest service. I hope that we can be of service to you again next time you are in the region! Kind regards, Martin Braid More 

GY
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Pulling up to the hotel, things looked promising, however once insidde it was like stepping back in to the 80's such was the look of the decor etc. Check in went smooth enough. Our room (204) was very dated, the bathroom needs a refit, and the room itself needs a lick of paint at the very least. We had a... More 

Was this review helpful? Yes 2
mark h, Manager at Mercure Wetherby, responded to this review

Dear guest, Thank you for your feedback. I am very sorry that your stay was not to your satisfaction. If you would like to discuss these issues further please do not hesitate to contact me at: fb.mercurewetherby@jupiterhotels.co.uk Kind regards, Martin Braid More 

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Glasgow, United Kingdom
Top Contributor
269 reviews 269 reviews
129 hotel reviews
284 helpful votes 284 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent one night here on business, when I checked in the receptionist asked if I wanted to book a table, I had intended to try one of the local establishments but she informed me they do a £22 for £15 deal whereby you order £22 worth of food and only pay £15. I decided to look at the menu,... More 

Was this review helpful? Yes 2
mark h, Manager at Mercure Wetherby, responded to this review

Dear guest, Thank you for your review. I am glad that you enjoyed our facilities, but am very sorry that there was clearly miscommunication between the staff that evening. I have spoken with both Food and Beverage and Reception Mangers regarding the issue, in order to ensure that such a problem will not occur again. Thank you for bringing it... More 

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