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West Country Inn

Bursdon Moor | Nr. Hartland, Bideford EX39 6HB, England
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West Country Inn
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Ranked #30 of 36 Bideford B&B and Inns
A recent review
4 of 5 stars reviewed 1 week ago
Elizabeth S Washford, United Kingdom
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47 reviews from our community

Traveler rating
    16
    11
    5
    5
    10
See reviews for
8
23
2
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
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    (47)
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    (11)
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    (7)
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Washford, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We have recently spent two very enjoyable nights at the West Country Inn. We found the staff and the owner to be very welcoming. We are an elderly couple and they took our luggage to the allocated room and again on leaving they carried our luggage down for us. The food was absolutely delicious and also very good service. The... More 

Was this review helpful? Yes
Eastbourne, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Just like to support the latest write up on the West Country inn. We stayed at this inn in March on the same groupon basis. We also had the same experience, that on arrival at lunchtime the inn was empty and shut up as if it was permanently closed. When someone did eventually open the place up, we asked if... More 

Was this review helpful? Yes 2
Laura S, Owner at West Country Inn, responded to this review

Dear Sir, we are disappointed that you felt that you needed to vary the terms & conditions of your Groupon offer. We did advise you of this before you booked and you chose to support the other customer who felt that they could do the same. We do value our guests but we do not flout the Groupon rules, nor... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

What a lovely old inn. Staff are so friendly and will do there best to help. The food was excellent and i will definately come again. Gym and spa was a bonus and such a rare thing for a place like this :) . I have noticed some bad reviews and cannot understand the problems. The land lady was very... More 

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West Midlands, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I will not be returning to this inn again ,upon arrival we couldn't get in to the place .The brewery delivery chap let us in.No staff around to book us in so we went into the bar area .The barmaid a French lady quite abrupt telling us she's the only one there so we will have to wait as the... More 

Was this review helpful? Yes 4
Laura S, Owner at West Country Inn, responded to this review

Dear Guests, I am disappointed but not surprised to read your comments lambasting our staff and our Inn. Before you booked the Inn, we did make you aware of the Groupon terms & conditions and advised you to take note of them which you chose to ignore. The Bank holiday booking was not part of the offer and you were... More 

Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

so disappointing. Rarely eat out so it is meant to be a treat. If the owners want repeat business or don't want lunchtime food orders they shouldn't have a sign outside saying "food served all day". Definitely felt unwelcome and an interruption to the schedule. Very average food, obviously microwaved. Doubt there was even a chef on site. Never again

Was this review helpful? Yes 2
Laura S, Owner at West Country Inn, responded to this review

Dear reviewer. I am very disappointed to learn of your experience. We have two very highly experienced chefs here who make our dishes fresh from local produce and meat. I am left a bit puzzled on this review as nothing is made or purchased for microwave. Our sign actually reads "food served every day", not "all day" as you have... More 

Swindon, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 2, 2015

Clean & comfortable rooms with fresh towels. Dined both evenings & food was of a very good standard. Good selection of wines available. Breakfast cooked well and good portions. Owner & staff friendly and helpful.

Was this review helpful? Yes 4
Sunderland, Massachusetts
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 26, 2015

Avoid like the plague, awful, pre- cooked, then microwaved food. Not fresh at all. Will never waste my time or money in this "Establishment " again. Travel a little further to Bude or Bideford, worth the extra few miles.

Was this review helpful? Yes 5
Laura S, Owner at West Country Inn, responded to this review

Dear Sir, We note that your visit took place at a time when we may have been much quieter than at other times of the year. I am very sorry to learn that we have let you down. None of our food is "pre cooked, then microwaved food". We do have very fresh produce delivered daily and two highly trained... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 31, 2014

Unfortunately must have visited at the wrong time. Very disappointing, very long wait for food, terrible value for money, staff whom don't care for customers, should stick to pub grub as the chip fryer is all there capable of using to any standard. Trying to do fancy food that totally incapable of producing

Was this review helpful? Yes 1
Oxfordshire, United Kingdom
1 review
5 of 5 stars Reviewed December 22, 2014

We stopped here on a cold, wet windy night - and were very glad of the warm welcome. Enjoyed a good hearty meal with generous portions. Accomodation comfortable and fantastic to use the hot tub in the morning prior to a lovely breakfast . Great place for an overnight stop - will be recommending it and will return. Thankyou and... More 

Was this review helpful? Yes
Bideford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 11, 2014

plates were stone cold food not cooked properly,a total waste of a night out,did not stay in a room so cannot grade the hotel only the restraunt,the service not good.we never finished the meal,we will not be going back

Was this review helpful? Yes 1
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