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Cottage Lodge Hotel

Certificate of Excellence
2.0 of 5
Hotel website
Sway Road, New Forest National Park, Brockenhurst SO42 7SH, England
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Children go free
Cottage Lodge Hotel
Best prices for: 1 room 1 guest
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Ranked #1 of 12 Hotels in Brockenhurst
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
NatalieC1985 Canterbury, United Kingdom
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678 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canterbury, United Kingdom
Contributor
20 reviews 20 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

My Mum and I stayed at this hotel for a weekend in March 2015, and were so impressed that we immediately recommended it to friends and have started to plan when we can return. We were initially drawn to the hotel due to the location as it is central to the village, but when the reviews and service upon enquiry... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Me and my boyfriend decided to return to Cottage Lodge Hotel purely for the fact it is probably the best bed and breakfast we have stayed in. It's just beautiful, you feel like you can really relax here. We stayed in the Rhinefield room and its amazing bed is the highlight of the room. All the furniture in the room... More 

Was this review helpful? Yes
NewForestFilly, Manager at Cottage Lodge Hotel, responded to this review

Thank you so kindly for your great review of your recent stay with us. We are happy that you enjoyed your stay in Rhinefield room with its lovely hand made bed and for the compliment of " the best bed and breakfast we have stayed in". We love all of our guests to feel this way. We hope you will... More 

Portsmouth, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A fantastic B and B in a great location for the purpose of our visit (wedding at Rhinefield House hotel). Our room was beautiful, with a fantastic four poster bed of a quirky 'tree' design. The staff were very helpful upon arrival despite us arriving at a very busy time!

Was this review helpful? Yes
NewForestFilly, Manager at Cottage Lodge Hotel, responded to this review

Thank you for your kind review. We are pleased that you enjoyed your stay with us and you loved the hand made bed. Please rest assured we are never too busy to attend to our great guests. We hope you will be back with us again soon. More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay at Cottage Lodge was everything we hoped for and it made our experience of the New Forest all the more enjoyable. Although the ceilings of the Little Alice room were advertised as very low, as 2 adults over 6 foot tall, we had very few problems and found the character of Cottage Lodge very endearing. The staff service... More 

Was this review helpful? Yes 1
NewForestFilly, Manager at Cottage Lodge Hotel, responded to this review

Thank you so much for your kind review of your recent stay. We are so pleased that you enjoyed your stay in Little Alice room. We are also very pleased that you found our customer service of a high standard. This is what we always strive to achieve for our guests. Its great that you managed to go on some... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

2nd year we have visited the new forest and very happy to return to the cottage lodge hotel and the same room as before. The hotel is spotlessly clean, lovely room and excellent breakfast. it is very well located for the train and the town centre of brockenhurst and moments from the forest. The staff are very friendly and helpful,... More 

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NewForestFilly, Manager at Cottage Lodge Hotel, responded to this review

Thank you for your lovely review of your recent stay. We are pleased you had a great second visit with us. We look forward to your third visit. More 

Contributor
11 reviews 11 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

A lovely little B&B, great breakfast and we stayed in Forrester's room above the snug and had no disturbances...service could have been a little better for the money paid and not ideally catered for young children but a great base camp for exploring the New Forest. The Fallen Tree restaurant attached has no children's menu. We were disappointed in the... More 

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NewForestFilly, Owner at Cottage Lodge Hotel, responded to this review

Thank you for your lovely review. Delighted you thought we were 'great'. I am pleased you enjoyed the room and that there were no disturbances. The Foresters room is in the part of the building that is 350 years old. So there are some limitations to children such as the narrow stairs. If you are looking at the Cottage Lodge... More 

Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in the little Alice room which was fine in terms of head room for me and my partner, both of us are about 5'7". The draw backs to the room were the shower as the power was not the best and the shower head size was tiny, my partner was unable to wash her hair in there unless... More 

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NewForestFilly, Manager at Cottage Lodge Hotel, responded to this review

Thank you for your feedback on your recent stay in Little Alice room. We will look into the power of the shower immediately as this is a brand new shower. Thank you for letting us know of the problems you had. We are sorry that the noise from the restaurant disturbed you. We will add this to our info so... More 

Chichester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one night at the end of March. Arrived to a car parking space with my name one which was a lovely touch - got told I could leave the car there as we went off to explore for the day. Room was lovely, clean and bright, bed was most comfortable - got quite hot during the night... More 

Was this review helpful? Yes 1
NewForestFilly, Manager at Cottage Lodge Hotel, responded to this review

Thank you so much for your lovely review. Its great that you had a wonderful stay and you managed to get out and about in the New Forest, especially to find a lovely local pub. We hope you will come back and continue exploring. More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for a baby free night away. On arrival we had a car parking space reserved with our name (nice touch). The room was small but lovely and clean and we had opted for one of the cheaper rooms. There were lots of nice little touches, like free cake! We hired a bike for me... More 

Was this review helpful? Yes
NewForestFilly, Manager at Cottage Lodge Hotel, responded to this review

Thank you kindly for your review. We are happy that you enjoyed your stay and that you managed to go on a lovely bike ride in the New Forest. Thank you for your comment "a perfect getaway" We feel this is what we are and its great to know our guests feel the same. We look forward to your return. More 

England
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here with a friend in January. It's a lovely little place and very clean and warm. The room we stayed in was spotless and had a lovely en suite. You also have the option of breakfast in bed (for no additional cost). The staff were lovely but could have been slightly more enthusiastic. When we checked out, the... More 

Was this review helpful? Yes 1
NewForestFilly, Manager at Cottage Lodge Hotel, responded to this review

Thank you for your feedback from your recent stay. I must sincerely apologise if you felt you were ignored at check out. We usually hand our guests their paperwork and wish them well as they check out. I am unable to understand why this didn't happen on this occasion. Once again we are really sorry. We are pleased that you... More 

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