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Rhinefield House

4.0 of 5 Rhinefield Rd, New Forest National Park, Brockenhurst SO42 7QB, England
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Rhinefield House
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Rhinefield House
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Rhinefield House
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1,104 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Battle, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars NEW

The second time we have stayed at this hotel, and as before the room was superb, the staff brilliant and the building and setting still utterly wonderful, but we were very disappointed indeed with the food. For the evening meal, which was advertised as 'fine dining', its only saving grace were the three pork medallions of the main course that... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW

Waited a few days to write this review since I wanted it to be fair and not emotional. I took my friend to the Rhinefield for her birthday treat for tea and a spa treatment and after looking on the website I decided this would be the place. I wish I had read the reviews on here because they are... More 

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Southampton, United Kingdom
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We went for a Sunday tea and overnight stay to celebrate a birthday. Champagne and a very pleasant complimentary plate of fancies met us along with a hand written birthday card. Executive room (Sparrowhawk) was spacious with a double aspect view across the Forest. Bed was high enough for a disabled person to climb out of easily. Afternoon tea was... More 

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Worthing, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Rhinefield is definitely a place to unwind. The bed was superbly comfortable. The staff were extremely helpful and friendly. Could not fault the hotel at all. Would definitely recommend. The grounds were beautiful, water features abound. Lovely wals in the forest. The breakfast was out of this world with a great deal of choice.

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Great hotel, beautiful location. Very nice room with a view to the forest. Staff were lovely and very accommodating. Nice little touches on the rooms such as a little owl cuddly toy (can be purchased). A real fire in the lounge/bar would have been amazing but that's my only minor negative point.

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Mark D, General Manager at Rhinefield House, responded to this review

Dear ginski1 Thank you for taking the time to post a review to Trip Advisor following your stay with us here at Rhinefield. I was really pleased to read that you had enjoyed your stay with us an in particular our cuddly forest friends in each bedroom and the friendliness of all of the team. More 

Near London, England
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Have been here twice now for afternoon tea with my family. We have gone during the week and out of high season so getting there through the New Forest has not been too onerous in terms of encountering emmets. We were a group of 8 on a Friday most recently. The lounge is perfect for afternoon tea. Plush comfy sofas... More 

Was this review helpful? Yes 1
Mark D, General Manager at Rhinefield House, responded to this review

Dear EllieO Thank you for your very kind review with regard to your afternoon tea experience spent with us here in the New Forest. It is a great place to while away an afternoon with great food, service and of course the company. I’m guessing you may be from Cornwall originally hence the "emmets" expression. More 

UK
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago

Close by Rhinefield House lies a large area of giant redwoods planted in Victorian times. Magnificent sequoias and Douglas firs are awe inspiring. A pity then that Rhinefield House fails to match its surroundings. It should........but sadly it doesn't. The first impressions are encouraging. A meandering driveway through high banks of rhododendrons and well tended lawns ending in an impressive... More 

Was this review helpful? Yes 3
Mark D, General Manager at Rhinefield House, responded to this review

Dear Twofreespirits Thank you for you very balanced review of us here at Rhinefield and what a great shame we did not meet your expectations during your recent visit. As a team we will be looking into how our product and service affected your stay and will look to implement any changes necessary. I hope this will not deter you... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Having lived in and around the New Forest for years, my husband decided to organise my birthday party at the Rhinefield House Hotel. Sadly it did not stand up to the reputation it had when Richard Branson owned it. Our bedroom, the Walker Suite, which was supposedly one of the best rooms in the hotel was badly in need of... More 

Was this review helpful? Yes 2
Mark D, General Manager at Rhinefield House, responded to this review

Dear Katya2102 Thank you for your recent review of Rhinefield House posted to Trip Advisor. I must apologies that we did not meet with your expectations during this visit. I know we have started discussions privately and so I will continue to communicate with you that way to come to a resolve. More 

Guildford, United Kingdom
Top Contributor
67 reviews 67 reviews
22 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The previous review by jackjamest is pretty much there with regards to this property. However I have some extras that need to be added. We had pre arranged elevenses which, based on the website sample menu, would also serve as a nice brunch but this was not too be. The only simarlarity were the finger sandwiches. Unfortunatly these were accompanied... More 

Was this review helpful? Yes 3
Mark D, General Manager at Rhinefield House, responded to this review

Dear seesee06 Thank you so much for taking the time to post your review following your recent stay with us in the New Forest. It is always important for us to receive balanced reviews of our guests stay as this in turn helps us to improve on our product and services that we provide. My apologies that we did not... More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Having been a fan of the Hand Picked chain for some years, Rhinefield House had been on our list for a couple years but required a special occasion due to the premium cost! Thankfully the wife's birthday gave us such an occasion and I booked a weekend stay. We arrived late in the Friday evening and instantly had an issue... More 

Was this review helpful? Yes 3
Mark D, General Manager at Rhinefield House, responded to this review

Dear jackjamest Thank you for taking the time to post your detailed review of us here at Rhinefield. Please accept my apologies that we did not meet with your expectations and fell short of our other Hand Picked Hotels very high standards. Please do feel free to contact me directly as I would be very interested to get more feedback. More 

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Additional Information about Rhinefield House

Address: Rhinefield Rd, New Forest National Park, Brockenhurst SO42 7QB, England
Phone Number:
Location: United Kingdom > England > Hampshire > New Forest National Park > Brockenhurst
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rhinefield House 4*
Number of rooms: 50
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Also Known As:
Rhinefield House Hotel Brockenhurst
Rhinefield Hotel Brockenhurst
Rhinefield House Brockenhurst, New Forest National Park
Hotel Style:
#2 Family Hotel in Brockenhurst
#3 Romantic Hotel in Brockenhurst
#4 Spa Hotel in Brockenhurst
#4 Luxury Hotel in Brockenhurst

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