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New Park Manor

Lyndhurst Road, New Forest National Park, Brockenhurst SO42 7QH, England
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436 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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    (436)
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    (121)
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Spain
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Our stay on a Sunday was spoilt by the service. The eldest waiter was 17. The other 3 were younger teenagers. Every table in the restaurant at dinner and breakfast had to chase their orders. The staff tried hard but it was embarrassing constantly hearing "I'm really sorry...". Food excellent, spa shabby but treatments good. Hotel not luxury but the... More 

Was this review helpful? Yes
Lauren M, General Manager at New Park Manor, responded to this review

Dear “GingerSpain” Thank you for your review, I am sorry that your experience fell short of your expectations. It is disappointing that you did not bring your concerns to our attention during your stay as we would always do our best to resolve and issues immediately, allowing you to relax and enjoy your stay. As mentioned in my correspondence with... More 

Beaconsfield, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What a fantastic hotel! Great location in the New Forest and very easily accessible. Lots to do in the surrounding areas. I messed up my booking and the staff were incredibly accomodating, sorting out an alternative room at very short notice, and doing everything they could to help myself and my family out. The service was fantastic both at front... More 

Was this review helpful? Yes
Lauren M, General Manager at New Park Manor, responded to this review

Dear Guy U Thank you for your wonderful review. It was a pleasure meeting you and your family recently and welcoming you to New Park Manor for your celebratory weekend. We have also received your letters which the team were absolutely delighted with, please be assured that the individuals mentioned have been recognised for their outstanding performance. I am delighted... More 

Poole
Top Contributor
50 reviews 50 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is a traditional building in a great location in the New Forest with direct access to the New Forest. Some parts of the hotel have been modernised unsympathetically in recent years. The spa is now looking a bit tatty though treatments were good. The outside poole and the hot tub were both out of action. Food was superb... More 

Was this review helpful? Yes
London, England, UK
Top Contributor
55 reviews 55 reviews
38 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is unashamedly aiming at the luxury family friendly market. It is in a great location (easy access to Lyndhurst and Brockenhurst and many other areas of interest). Set off the road, it is near to a polo club and chickens, ponies and alpaca roam in the environs. The service was very good overall, especially in the dining and... More 

Was this review helpful? Yes 1
Trowbridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked through an Amazon Local deal, the break was intended to be an anniversary and birthday celebration. In addition as both my wife and I have busy, stressful jobs we wanted to get away from it all. This hotel satisfied both in style. The meal in the evening was magnificent, despite a minor mishap with the soup from a new... More 

Was this review helpful? Yes 1
Brighton, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2015

My husband and two children have recently visited this wonderful gem of a hotel. A gorgeous manor set in the heart of the picturesque New Forest. This hotel is warm and friendly. The staff could not do more to make it's guests feel welcome and always greeted us with big smiles. We truly feel refreshed from our time away: From... More 

Was this review helpful? Yes 2
London
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 26, 2015

Had a weekend break here with my family (2 young kids). The staff were extremely friendly and helpful. The room was lovely, as were the facilities. The indoor pool was stunning, with views of the wild ponies across the fields. The outdoor pool was heated and really nice too. The food was very good - and the evening listening service... More 

Was this review helpful? Yes 1
Lauren M, General Manager at New Park Manor, responded to this review

Dear Mauteek I am delighted that your family enjoyed your recent visit to New Park Manor. Our Head Chef Matt Noonan took over the reigns in the kitchen less than a month ago and will really enjoy reading your comments about his cooking. I hope that we will have the pleasure of welcoming you back soon. Kind regards Lauren McCann More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2015

A couple of days ago I visited this hotel with my elderly mother, my small grandson and my sister who was suffering from such a bad back she could hardly walk! We live in the area and initially just went for a cup of coffee - looking for something to do on a very rainy day. The staff were immediately... More 

Was this review helpful? Yes 1
Lauren M, General Manager at New Park Manor, responded to this review

Dear Paddy48422 Your review really put a smile on the faces of my team. The fact that you just popped in for a quick coffee and ended up staying for lunch really shows that you felt at home and looked after. We all work very hard to make everyone feel welcome, especially our younger guests or our VIP's as we... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed May 22, 2015

wonderful forest views, forest animals roam the whole area, and we love the herd of deer- simply magical where else can you sit in a hot tub with a glass of something special and watch the deer graze as the sun goes down. Charming hotel very friendly help full staff, relaxing lounge and dog friendly which we love too, excellent... More 

Was this review helpful? Yes
Lauren M, General Manager at New Park Manor, responded to this review

Dear Karen C Thank you for your five star review. Sitting in the hot tub with a glass of Champagne watching the deer meandering past truly is a magical and unique experience which I am delighted to hear you had the opportunity to enjoy. We are extremely lucky to have a very talented Welsh pastry chef who is passionate about... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2015 via mobile

We stayed at New Park in May for four nights. We (as usual) had a wonderful time using the spa facilities and enjoying the great location for exercise and exploring. Things have actually improved in other areas since our previous visits! especially the quality of the food. The staff are always very attentive and couldn't be more helpful. Considering this... More 

Was this review helpful? Yes 1
Lauren M, General Manager at New Park Manor, responded to this review

Dear Rob S It is always a pleasure to welcome back our returning guests and thank you for your five star review. The team will be really pleased to learn that you feel that the service we are providing is better than ever, we are all working hard to continually improve our offering to ensure our guests have an outstanding... More 

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