careys is a lovely place to relax, the senspa was a great experience, and all of the staff, especially Dawn at reception were very helpful and courteous more

This hotel provides all the comfort and service anyone could require, and with the inclusion of the Senspa, relaxation is paramount. The facilities and food available are second to none. The location is wonderful, with long walks or cycle rides with the certainty of seeing the lovely New Forest ponies at any time. Transport is also easy, with good links... more

Perfect weekend spa break, spa facilities are extremely good and relaxing. Hotel is elegant but cosy. The Manor restaurant serves the best food we've had anywhere, the staff are friendly and couldn't be more helpful. Brockenhurst and the surrounding area is a beautiful place to visit. Came home relaxed and refreshed. more

Booked direct and paid £239 with a £50 credit to use wherever. Room was huge, modern and comfortable. Reception staff were very good and knowledgeable. Gave us cycling route she had personally done and written up for guests. In fact all staff we encountered were very friendly. Gym was large and hi tech and SenSpa was relaxing, warm and modern.... more

I have just tried to cancel this hotel booking - 3 days before staying at the hotel, to be informed by a rude member of staff that they will charge me the full cost of staying there as stated in their terms and conditions on their web site. If you have the slightest doubt that you may not wish to... more

I have stayed in many hotels both for business and pleasure but never had such a warm welcome or met such friendly staff. I had gone intending to chill out for a couple of days and from the moment i arrived I just felt my cares dropping from my shoulders. The spa is heavenly and rarely crowded - a nice... more

Stayed with my partner as part of a spa break. Warm welcome at reception, room looked fantastic, elegantly designed, clean, well equipped, massive bed. Couldn't fault that at all. Huge gymnasium (even with individual screens on the machines), but the spa and pool facilities are amazing. So many different rooms and places to explore in the spa complex, including an... more

We normally always arrive the day before we are due to sail after the drive down from Scotland, just to make sure of no last minute panic with delays on motorways. We regard this as part of our holidays and have in the past five years stayed the night before departing on a cruise at a 5star, pyramid shaped glass... more

From the time we arrived to the time we departed nothing was too much trouble for the staff, dinner in the manor restaurant was fantastic with a superb waitress. Breakfast the best ever in any hotel we have stayed in.The whole place was spotless. can't wait to return. more