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Balmer Lawn

4.0 of 5 Lyndhurst Rd, New Forest National Park, Brockenhurst SO42 7ZB, England
Best prices for: 1 room 1 guest
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Balmer Lawn
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Balmer Lawn
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814 reviews from our community

Traveler rating
    423
    215
    76
    59
    41
See reviews for
190
356
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

My partner and I booked the suite(room 27) for one night , on entering the hotel we were greeted by a friendly lady on reception I believe her name is Polly , walking up the stairs we noticed the carpets were very threadbare in which was quite noticeable which for the price the hotel charges we were surprised to see... More 

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Top Contributor
178 reviews 178 reviews
16 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I really enjoyed my stay here. There were extensive refurbishment works going on but that didn't detract from the overall experience. Due to the works there was a makeshift bar in what appeared to be a spare lounge, but fair play, for what I paid I really couldn't complain. Fabulous outlook, and well groomed hotel. My only slight whinge, which... More 

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Littlehampton, England, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We were passing by a few months ago and had lunch here. We really enjoyed the bar area and food and so on our next trip decided to stay here. However when we arrived we were very disappointed to discover the bar we came back to see was under reconstruction. I really feel we should have been informed of this... More 

Was this review helpful? Yes
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear RSC778 We are very sorry to read your review of your recent stay with us. Sometimes the precise timing of works like this refurbishment are a bit fluid and I can only apologise that on this occasion the work on the lounge coincided with your visit. We thought that the lounge and bar we created in the Savernake and... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

My husband and I stayed here in December for our 2nd Wedding Anniversary and when we checked in we were told our room had been upgraded! The hotel knew it was our Anniversary as I mentioned this when I booked and when we walked into our room, we also had an Anniversary card from all the staff. This was a... More 

Was this review helpful? Yes 1
Chris W, Owner at Balmer Lawn, responded to this review

Dear ElsieGale What a fantastic review, thank you so much for your delightful comments about the staff and the food in particular. We very much look forward to welcoming you back for the third wedding anniversary. More 

Bournemouth, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Booked this hotel on a Travel Zoo offer. We got a warm welcome at the hotel when we arrived with our dog. The food in the restaurant was excellent along with the service. Breakfast was very good with a wide choice. I was very interested in the history of the hotel which I found in the room folder. We didn't... More 

Was this review helpful? Yes 1
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Jo W I am delighted to hear you enjoyed almost every aspect of your stay, from the room facilities, the g great outdoors right on our doorstep as well as our great food. I am convinced that your next stay will be as enjoyable as the last one, and you may even see a ghost! I am looking forward... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent service, food and accommodation in this hotel which specially caters for family get-togethers. Warm indoor swimming pool with sports facilities. Good carvery for Sunday lunch and interesting menu on Saturday.

Was this review helpful? Yes 2
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Michael J Thank you for your lovely comments, I am glad you enjoyed your stay with us and I hope we can welcome you back in the near future. More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights this week for a short honeymoon. Neither of us had spent much time in the new forest before but we both loved it. The hotel is located in a really lovely location close to a variety of forest walks and trails and despite some rain we were able to enjoy peaceful and enjoyable walks... More 

Was this review helpful? Yes 1
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear balivon Thank you for taking the time to write such a complimentary review on your visit to the Balmer Lawn. I am delighted to hear that you enjoyed your stay with us and the building work did not disturb you. Many thanks for your complimentary comments about all our staff. The new lounge is going to look fantastic and... More 

Newton Abbot, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We would like to commend the Balmer Lawn for such a wonderful stay for my Mother and I. We used the spa, swimming pool, Jacuzzi and sauna all of which we enjoyed immensely. The room was really comfortable and had everything that we needed in it, including plenty of tea and coffee. The meal in the restaurant was absolutely outstanding... More 

Was this review helpful? Yes 1
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Keeley G Thank you for taking the time to write a lovely review about your visit to Balmer Lawn Hotel. I am delighted to hear that you and your mother enjoyed every aspect of your stay and had a lovely relaxed time. Many thanks also for the complimentary comments about your room as well as the attentive service. We... More 

Brighton and Hove, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Treated appalling by 2 members of staff by the names Shaun who was serving in the bar and Damian who was Duty Manager. Rude, arrogant and very unprofessional. I have never experienced such poor customer service. I rang the hotel in advance about my dietary requirements and was told I would be fine. This wasn't the case and the chef... More 

Was this review helpful? Yes 1
Chris W, Owner at Balmer Lawn, responded to this review

Dear Anna W I have never read a more skewed account of events, let’s look at the facts; No members of staff were rude to you, it was in fact the other way around and it was you that was rude to nearly every member of staff that you came in contact with. Given nearly every other review on this... More 

Uckfield. East Sussex
Top Contributor
51 reviews 51 reviews
7 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed last night as a treat for my birthday. We stayed on a deal where you stay free on a Sunday if you eat and drink £99 between you from six in the evening. We were very happy to get a free upgrade to a superior room on the third floor with lovely views of the ponies out the front... More 

Was this review helpful? Yes 2
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Jackiebfromuckfield Thank you for your review. Your positive comments about the room upgrade and food are fantastic, I will certainly pass them on to our team. I am so sorry that you feel the building works affected your stay. These were unfortunately last minute plans but I hope, should you decide to visit us again, that you will appreciate... More 

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Additional Information about Balmer Lawn

Address: Lyndhurst Rd, New Forest National Park, Brockenhurst SO42 7ZB, England
Location: United Kingdom > England > Hampshire > New Forest National Park > Brockenhurst
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Balmer Lawn 4*
Number of rooms: 53
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Also Known As:
Balmer Lawn Hotel Brockenhurst
Balmer Lawn Brockenhurst, New Forest National Park
Hotel Style:
#3 Luxury Hotel in Brockenhurst
#6 Family Hotel in Brockenhurst
#7 Romantic Hotel in Brockenhurst

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