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All 12 Brockenhurst hotels

Balmer Lawn

4.0 of 5 Hotel   |   Lyndhurst Rd, New Forest National Park, Brockenhurst SO42 7ZB, England
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Balmer Lawn
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Ranked #4 of 12 Hotels in Brockenhurst
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743 reviews from our community

Traveler rating
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    74
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

My boyfriend and I stayed at the hotel for 2 nights with a travel zoo deal. we would stay again and will definitely be retuning to the restaurant. The staff (particularly in the restaurant) were very attentive too.

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Oxford, UK
Top Contributor
68 reviews 68 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed yesterday NEW

We had driven past the Balmer Lawn Hotel many times and once had a very nice lunch in the bar area. We had never stayed overnight so, feeling in need of a bit of TLC, we booked into a superior room for one Saturday night in October. We have a small dog so the room wasn't as nice as expected... More

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Bagshot, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We stayed on the top floor and the wifi didn't work on this floor for the 2 days we were there, despite alerting the staff. There was no phone in the room and the radiator didn't work in the room. Raised it with the staff and they gave us a noisy electric unit. Fortunately it wasn't too cold. Got the... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed here mid October, a bit of a last minute decision, but weren't disappointed. Lovely family room, above reception and works going on outside but nothing that disrupted our stay. The lounge was a little cold our first night but warmer 2nd night when fire was active. Lounge was a little open for eating a meal so opted for... More

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Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Caroline M Thank you for you very kind review of the hotel and your understanding that on some occasions like decorating the outside of the hotel, it does mean some minor disruption but you did not let this affect your enjoyment of your family stay with us. The Saltus Spa has been very busy throughout October and we are... More

Eastleigh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Every year we go on holiday for our wedding anniversary, however this wasn't possible this year as we are lucky enough to have 11wk old twins, so instead we decided to have our first night away as a family in the New Forest. We booked at the last minute through Lucy your receptionist who was very helpful and was able... More

Was this review helpful? Yes 1
HolmWick, General Manager at Balmer Lawn, responded to this review

Dear Claire R Thank you for taking the time to write a lovely review about your stay at the Balmer Lawn Hotel. I am delighted to hear that you and your family had a lovely relaxed time and enjoyed all the Balmer Lawn has to offer. We certainly will take your suggestions on board and see how we can realise... More

Wadhurst, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

35 of us had a 3 night stay at this delightful hotel. Staff were very friendly, rooms were very comfortable and the food was superb. As we were a large party, we had to order our food in advance, but we were not disappointed. The breakfasts were excellent with plenty of choice. I would certainly like to stay there again.

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HolmWick, General Manager at Balmer Lawn, responded to this review

Dear Brenda P Thank you for taking the time to write such a complimentary review on your visit to the Balmer Lawn Hotel. Any size of group is certainly a challenge for every business and I am glad that you think we have met this challenge and succeeded. I am delighted to hear that you enjoyed our food overall, breakfast... More

Aldershot
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a little bit tired, but the staff make the stay very pleasant. The food in the restaurant is excellent with a good selection of wine. Nice little pool, jacuzzi and sauna. The hotel is situated in the actual forest and you can easily be walking amongst ponies within a couple of minutes.We will be returning.

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HolmWick, General Manager at Balmer Lawn, responded to this review

Dear Shotsblue Thank you for taking the time to write your review about your stay at the Balmer Lawn Hotel. I am delighted to hear that you had a good time, enjoying all our facilities as well as our home made food. I am delighted that you enjoyed using all our leisure facilities which a free to use for our... More

Contributor
15 reviews 15 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights as part of Travelzoo deal. Had an excellent stay and was even upgraded to a superior room with 4 poster bed. All of the staff were extremely helpful and attentive. We used the leisure centre during our stay which was of a very high standard. We ate in the restaurant as part of the package, food... More

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HolmWick, General Manager at Balmer Lawn, responded to this review

Dear Whitebear21 Thank you for taking the time to write such a complimentary review on your repeat visit to the Balmer Lawn. I am delighted to hear that you had such a good time with us. We are operating this complimentary upgrade service for some time now and it is well received by our customer. I am glad you did... More

East Sussex, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed her for 2 nights earlier this month and had a lovely stay. The hotel was lovely and the staff were very friendly and helpful. Food was excellent and very reasonable. We had a spa treatment which is always a treat and they were very professional and accomodating even with a staff shortage. Afternoon tea was... More

Was this review helpful? Yes 1
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear warney122 What a fantastic post - thank you very much for taking the time to share your views on this forum. Our Saltus Spa is proving to be ever more popular and we are now taking on more treatment specialists to cope with demand. We are ideally located for exploring the New Forest on foot or bicycle and delighted... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We had a fantastic stay at the Balmer Lawn. The staff were all helpful and friendly but also professional. We ate in the restaurant, the food, service and ambience was perfect. We will stay again and would certainly recommend to friends.

Was this review helpful? Yes 1
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Gardenchair Your positive comments about the hotel and the staff and service levels in particular are greatly appreciated by us all. We very much look forward to welcoming you back again very soon. More

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Additional Information about Balmer Lawn

Address: Lyndhurst Rd, New Forest National Park, Brockenhurst SO42 7ZB, England
Location: United Kingdom > England > Hampshire > New Forest National Park > Brockenhurst
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Balmer Lawn 4*
Number of rooms: 53
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Also Known As:
Balmer Lawn Hotel Brockenhurst
Balmer Lawn Brockenhurst, New Forest National Park

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