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All 12 Brockenhurst hotels

Balmer Lawn

4.0 of 5 Hotel   |   Lyndhurst Rd, New Forest National Park, Brockenhurst SO42 7ZB, England
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Balmer Lawn
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Ranked #4 of 12 Hotels in Brockenhurst
A recent review
5 of 5 stars reviewed 2 days ago
Plodaway Surrey
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788 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Surrey
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband decided that he would like to spend his 50th birthday (Nov 2014) with his closest friends and family (18 of us) in the New Forest. We started to plan in August 2014, although to be honest Shaun (Weddings and Functions Department) made it so easy we could of left it until nearer the time - function room booked,... More 

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Southampton, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Well what an excellent Christmas lunch we had yesterday. We were a party of fifty, were greeted on arrival and shown the way to our private room, coats taken and hung away and handed a Buck's Fizz. We entered our room, which was superbly decorated, found our individual place setting (which included our choice of menu) and chose our table.... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I stayed one night for a work Christmas party in December 2014 The welcome was very courteous and check in speedy. The hotel itself is beautiful in stunning surroundings. I had time for a trip to the Spa before the reception - very nice pool and sauna - feeling very relaxed The Christmas Party food was delightful - really nice... More 

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Southampton, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Just had a Christmas Dinner Dance evening at Balmer Lawn. Brilliant. Standard of dinner service was very good. Food tasted really great. Staff very organised and professional. Room was very good. Breakfast buffet very good. Good value for money. Well done to all there.

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Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Martin S Thank you for this great review. Delighted to hear that you enjoyed your Christmas Dinner Dance, the food and the service. Your comments are greatly valued by the entire team. More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Just had a wedding here, make sure u don't let your drink out your sight or it will get whipped away, the bar staff were too quick to take the glasses even when full and even the full bottles of wine were gone once u moved from the table just to go to the loo!! Unbelievable

Was this review helpful? Yes 4
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Cveve It is very much regretted that you have posted your review so quickly. We do acknowledge that we did clear the room that wedding reception was held in too quickly and we apologised for this at the time and again now. However, it is very frustrating that you have failed to acknowledge that as soon as you pointed... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent hotel, very friendly and comfortable. Great walks around the immediate area which the hotel has all the information and maps for them. The food is very good value and huge portions. The included breakfast is cooked to order and super. Our dog was also allowed to stay for a nominal fee. Lovely warm bar with cosy fire. Next time... More 

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Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Peter F Thank you for this great review, it really is appreciated by the entire team. More 

Christchurch, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Last night we had our work Christmas party at balmer lawn (we only ate, we didn't stay) so this review is purely on the meal and service. The starter was duck which was lovely. The main was turkey. It came out stone cold. So I sent it back, along with everyone else that had turkey. Another meal came out....cold. Sent... More 

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Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Lorraine K We are really sorry and disappointed to read this review. No excuses, we did not get everything right on this occasion. Not that it helps you now but we have looked at what went wrong very carefully and are confident that this will not happen again. More 

Salisbury
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice welcome, lovely outside areas and lovely communal areas. Perfect service at breakfast and good selection. Nice to have access to a pool and gym. Bedroom and bathroom were lovely, clean and well just about perfect with a modern and elegant period theme. The Central Christmas tree and all the banister decorations were beautiful. Our party had a thoroughly great... More 

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Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Jo L Thank you for taking the time to review the hotel in such a balanced and comprehensive way, feedback like this is invaluable and we do take note of all comments and reviews, good and bad. Our Christmas decorations are always commented on and really get everyone feeling festive. Regarding your comments about the view from your room... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here with the travelzoo voucher.. brilliant price.. hotel was beautiful and the staff were very pleasant..always had a smile :) food was delicious you definitely get what you pay for top quality..we enjoyed a nice massage very nice and relaxing and made use of the pool/sauna :) very clean hotel and room was lovely. Would 100% return and... More 

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Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Emzy92 What a brilliant review, thank you so much for all your positive comments about the hotel and the team. We would love to be your choice of wedding venue and please let us know if you would like any information in this regard. Your recommendation to family and friends is greatly appreciated - Thank You. More 

Winchester, England
Contributor
19 reviews 19 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Just had a lovely weekend at Balmer Lawn with family celebrating a wedding anniversary. Had a small intimate function room with a service that couldn't be faulted - despite the hotel being very busy with Christmas parties. Generally, the staff were superb. The food was of a high standard, and the accommodation was very comfortable. Glad we chose this hotel.

Was this review helpful? Yes
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Gonaway What a great review, thank you for taking the time to post your views on this forum. It was exceptionally busy that weekend and we are delighted that this did not impact on your enjoyment. We hope to be able to welcome you back again next year for another wedding anniversary celebration. More 

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Additional Information about Balmer Lawn

Address: Lyndhurst Rd, New Forest National Park, Brockenhurst SO42 7ZB, England
Location: United Kingdom > England > Hampshire > New Forest National Park > Brockenhurst
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Balmer Lawn 4*
Number of rooms: 53
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Also Known As:
Balmer Lawn Hotel Brockenhurst
Balmer Lawn Brockenhurst, New Forest National Park
Hotel Style:
#3 Luxury Hotel in Brockenhurst
#6 Family Hotel in Brockenhurst
#7 Romantic Hotel in Brockenhurst

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