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Widemouth Bay Caravan Park

Widemouth Bay, Bude EX23 0DF, England
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1 room 1 adult
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Widemouth Bay Caravan Park
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360 Reviews from our TripAdvisor Community

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Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 18, 2015 via mobile

We stayed in a sliver caravan with my boys and my mum and dad. The caravan was not cleaned at all dirty floors flys in the windows and on the seating area. I went straight to the office to tell them to which they sent a cleaner out straight away. As our first day can to an end I pulled... More 

Helpful?
Thank Lisa D
JohnFowlerHolidays, Guest Relations Manager at Widemouth Bay Caravan Park, responded to this review

Hello Lisa Thank you very much for taking the time to share your experience at our holiday park. I am sorry that you were offered a poorly prepared caravan. As you can see from other reviews this is not generally the case and, even though this is not an excuse, I suspect the reason is that we had come to... More 

Plymouth, United Kingdom
1 review
5 of 5 stars Reviewed November 2, 2015

i have just returned from a two week stay at widemouth bay and it had been such a pleasure. we have been coming here ever year for 16 years and this year the stripeys have been amazing. stripey paul was so enthusiastic on stage and off. he constantly had a smile on his face and was out talking to the... More 

Helpful?
Thank shantelle s
JohnFowlerHolidays, Guest Relations Manager at Widemouth Bay Caravan Park, responded to this review

Hello Shantelle Thank you very much for leaving us such a fantastic 5 star review, we really appreciate it. Your comments have been passed on to all departments. Once again our Stripeys have been singled out for extra praise and there is no doubt that they deserve it. They are all doing a brilliant job this year and work extremely... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 2, 2015 via mobile

I took my family here for the first time in the October half term. Check in was easy and was directed to our caravan, which was very close to the clubhouse so all good! But we were shocked at the state we found the caravan in! Carpets were stained and sticky, the doors to each room were falling apart and... More 

Helpful?
3 Thank Jessica D
JohnFowlerHolidays, Guest Relations Manager at Widemouth Bay Caravan Park, responded to this review

Hello Jessica Thank you very much for taking the time to share your experience at our holiday park. With regard to the caravan, it sounds as if you were in one of the older vans and no doubt you are aware that caravans have a shelf-life of about 12 to 15 years, after which they are replaced with a new... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 29, 2015 via mobile

Where do I start, the caravan was meant to be 'gold'. Personally I would say it was just about bronze to a push. Everything's rusty, shabby and dirty. The staff are rude, apart from the old bloke at the bar/ reception. We ordered food twice this holiday and it came an hour later, even though we were the 3rd people... More 

Helpful?
1 Thank Annonomus543
JohnFowlerHolidays, Guest Relations Manager at Widemouth Bay Caravan Park, responded to this review

Your review is quite unusual - as you can read for yourself, most people give us really good feedback. I would like to delve further to discover why you feel the way you do. I wonder if you told the park manager or head office of your displeasure while you were there, it is always so difficult to deal with... More 

United Kingdom
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed October 24, 2015

I just returned home from a four night break at this park and It was FANTASTIC. I arrived on the Monday which was the 19th. As a matter of fact I arrived two hours early. The young girl at reception was really really lovely. I honestly cant remember her name but she was so charming. I did say to her... More 

Helpful?
Thank Pete T
JohnFowlerHolidays, Guest Relations Manager at Widemouth Bay Caravan Park, responded to this review

Hello Pete Thank you for taking the time to write such a fantastic review. We are thrilled to hear how much you enjoyed your stay and how helpful and friendly the staff were. We take great pride in the standard of all grades of accommodation and our customer care. It’s brilliant that this isn’t going unnoticed. Your comments will be... More 

Swindon, Wiltshire
1 review
3 of 5 stars Reviewed October 24, 2015

A pleasant, clean place to stay, no problem with the actual accommodation. Unfortunately this park is massively let down by the attitude of its staff. We had a number of issues with the staff during our 3 night stay. The bar lady was extremely unhelpful. 'Do you take card?' 'No'. Didn't explain that there was a cash machine available. 'Can... More 

Helpful?
Thank Rob H
JohnFowlerHolidays, Guest Relations Manager at Widemouth Bay Caravan Park, responded to this review

Hello Rob What a shame to hear about "unfriendly" staff. This is such an unusual occurrence that I took the time to read the reviews posted in the past 7 days, and here are some of the comments that were made:- “The lady on reception was lovely” - “staff extremely friendly and helpful” - “the staff as always pleased to... More 

Stafford, United Kingdom
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed October 23, 2015

Went down for a long weekend in October as part of the sun £9.50 Holidays. Cannot complain, lady on reception on Friday morning was lovely!! Arrived about 10am, not expecting t be able to get into the caravan till about 2pm, got told we could be in at half 12, so we popped into Bude which is just a short... More 

Helpful?
Thank Sp06
JohnFowlerHolidays, Guest Relations Manager at Widemouth Bay Caravan Park, responded to this review

Thank you very much for leaving us such a positive review, we really appreciate it. It is satisfying to hear that you had such a good time at our park. We take great pride in the standard of all grades of accommodation and our customer care. It’s brilliant that this isn’t going unnoticed. Your comments will be passed on to... More 

England, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 18, 2015

These are the Lovelies ....site position,cleanliness overall,reception staff ( tracey I believe ) , holiday grounds, maintanance staff ( we had boiler probs which were fixed immediately ) . Didn't use the facilities as we like to explore elsewhere. We ate in the restaurant on the first night which was ... Ok ! The not so lovelies .....plastic cutlery!!!! Err..... More 

Helpful?
Thank Lesley F
JohnFowlerHolidays, Guest Relations Manager at Widemouth Bay Caravan Park, responded to this review

Hello Lesley Thank you for awarding our park 5 stars following your recent visit, we really appreciate it. We try our best to cater for everyone and your review shows that we are getting it right. Your praise will mean so much to the management and staff at the park. They all work extremely hard to make everyone’s stay enjoyable.... More 

West Malling, England, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed October 18, 2015

I have just returned from my 8th visit to John Fowlers Widemouth Bay caravan park and it just keeps getting better and better. The staff are extremely friendly and helpful. The park is spotlessly clean, they litter pick the whole site every morning. Widemouth Bay is a quiet site with a wonderful, if steep, nature trail. We had a silver... More 

Helpful?
Thank MCS1815
JohnFowlerHolidays, Guest Relations Manager at Widemouth Bay Caravan Park, responded to this review

Thank you for taking the time to write such a fantastic review. We are thrilled to hear how much you enjoyed your stay and how helpful and friendly the staff were. We pride ourselves in providing pleasant surroundings and are delighted to hear that you shared that experience. Our returning customers are so important to us and regularly make up... More 

Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 17, 2015 via mobile

This was our 4th visit to this holiday camp. My husband and I like to come down to Cornwall at this time of the year as it is normally a lot quieter. We always use this John Fowler site as we have tried others but this is the nicest. The staff as always pleased to see you and are really... More 

Helpful?
Thank coll62een
JohnFowlerHolidays, Guest Relations Manager at Widemouth Bay Caravan Park, responded to this review

Thank you for taking the time to write such a fantastic review. We are thrilled to hear how much you enjoyed your stay and how helpful and friendly the staff were. We take great pride in the standard of all grades of accommodation and our customer care. It’s brilliant that this isn’t going unnoticed. Your comments have been passed to... More 

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