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Premier Inn Chippenham

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West Cepen Way | Cepen Park, Chippenham SN14 6UZ, England
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Premier Inn Chippenham
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560 Reviews from our TripAdvisor Community

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Traveler rating
    271
    212
    54
    16
    7
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192
191
27
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (560)
  • Mar-May only
    (152)
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    (181)
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    (113)
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Oxford
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed one night to attend a wedding near by. Reception was very small and staff couldn't quite get their head around the fact that we were a large group (4 rooms) and only half the party were at that moment checking in. Payment for rooms was required at check in. Our room was spotless and a good size. A hairdryer... More 

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Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Me and my girlfriend stayed here for 2 nights. The first evening we complained about the bad-functioning flusher and sink at our bathroom, this was not taken care of and they referred us to Booking.com when we asked for refund at checkout. A bit overpriced I think...

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Plymouth, England, United Kingdom
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Good place to stay for visiting Wiltshire and surrounding areas like Bath, Bristol, Swindon, Bowood, Longleat, the Cotswolds to name a few. Easy to find just off Junction 17 of the M4. Free WiFi very good for browsing but not for streaming. Brewers Fayre for breakfast and evening meal serves usual pub foods.

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Colchester, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I recently worked in Swindon at last minute and was booked in this Premier Inn for 3 nights. On arrival i immediately noticed a family restaurant next door, to my delight. Checkihg in was quick and friendly. Entering my room i was pleasantly surprised, even though i have seen the t.v. adverts as i am a little sceptical but i... More 

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London, United Kingdom
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Have just had a one nights stay here and wish we had booked for two. The room we had was lovely spacious with an extremely comfortable super king size bed, supplied with a choice of pillows there was also a fan provided as the weather was very warm and for security you are unable to fully open the windows. There... More 

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Cardiff, United Kingdom
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago

Had a lovely stay in this hotel in early July. Clean, modern and with friendly staff. Rooms were a bit warm (no aircon as it is a budget hotel!) but the hotel had thoughtfully provided a fan and extra cotton sheets to use instead of the very heavy duvet jin advancw without being asked. Spotlessly clean and well maintained. We... More 

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Gdansk, Poland
Level Contributor
5 reviews
1 of 5 stars Reviewed 1 week ago

Hardly slept in a room close to the hotel entrance crowded with chatting smokers. Mattress hard, extremely uncomfortable. Hoped to have a good breakfast the morning after in the nearby Brewers Fayre - However, waited 10 minutes to be seated, no fruit salad available, no buffet cooked items apart from 2 older dry bacon rashers. Items refilled later on guests'... More 

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Scotland
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our fourth stay in a Premier Inn and I would have given it a 5 rating if it hadn't been for the dining experience. As usual, the rooms were clean, functional and, unlike some other reviewers, we had no problem with noise except for the bloody pigeons cooing. We had booked a twin room but got one with... More 

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Bournemouth, United Kingdom
Level Contributor
105 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Rooms typical premier inn, noisy location and not actually in Cheltenham. Restaurant was awful, truly awful. Never expect much at premier inn but this is the worst place ever. Filthy, smelly, service really slow and food inedible

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WhitbreadHotels, Online Customer Service at Premier Inn Chippenham, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We... More 

Oldham
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked three rooms for 8 people, including 3 under 16s, to attend a family wedding in nearby Calne. The stay were really helpful and the rooms really clean and modern. The only downside was the current warm weather meant the rooms were very warm and there was no air conditioning. The windows were left open - which was OK... More 

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