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All 8 Chippenham hotels

Stanton Manor Hotel

Stanton Saint Quintin, Chippenham SN14 6DQ, England
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Stanton Manor Hotel
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Ranked #1 of 8 Hotels in Chippenham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Gemma S
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185 reviews from our community

Traveler rating
    117
    37
    13
    12
    6
See reviews for
45
65
4
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (185)
  • Mar-May only
    (41)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (30)
All months
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff were very helpful in the run up to the wedding, with advice and planners to ensure we had everything covered. They were very accommodating to all our requests from venue decorations to welcome drinks. We enjoyed the food and wine tasting so that we could pick the perfect menu for our special day. We loved the fact we... More

Was this review helpful? Yes
Bernice R, Manager at Stanton Manor Hotel, responded to this review

Thank you so much for such a reassuring review. It’s so heartening to receive such a comprehensive and positive review about all the service provision on offer from Stanton Manor for weddings. This is very rewarding and exceptionally motivating for the whole team at the hotel. It’s a real team effort with all departments functioning together as a strong unit.... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

The venue is visually beautiful with great grounds which is ideal for wedding shots if you are lucky enough to get good weather. If not the quaint inside with the balconies and fireplace makes fab alternative. We had a fantastic day with very kind and attentive staff who made the whole thing much less stressful, Even when we did pre... More

Was this review helpful? Yes 1
Bernice R, General Manager at Stanton Manor Hotel, responded to this review

Thank you so much for such a warm review. The whole team at Stanton care passionately about what they do and how they contribute to ensuring every individuals stay is what they need and more. Regrettably on occasions we have got it wrong, but it’s very satisfying to know the hotel and all its staff got it right for you.... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 22, 2014

Stayed here for 2 nights for a wedding and recieved poor service at both breakfasts; staff milling around but not offering direction to guests e.g. it's self service but we will come and take your order for hot drinks & food, and milk/cereal/juice had run out but wasn't topped up without asking. The room was no-frills for £89 and the... More

Was this review helpful? Yes 2
Bernice R, General Manager at Stanton Manor Hotel, responded to this review

Thank you for your review. I’m truly saddened that you received such impersonal service at breakfast. This is not the style or ethos of the hotel. We pride ourselves on the very friendly informative and tentative service we very genuinely “usually” provide. I hope many of the previous positive reviews support this fact. In this instance we have very clearly... More

Milton Keynes, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 1, 2014 via mobile

Stopped off for lunch en route from the West Country as a change from motorway services with aged parents. Lovely setting but disappointing food and service. My wife had to send back her salmon but quickly replaced and given free drinks to make up for the delay.

Was this review helpful? Yes
Bernice R, General Manager at Stanton Manor Hotel, responded to this review

Thank you for your honesty it is very much appreciated. I’m genuinely so sorry we let you down with the food and service. There are absolutely no excuses for this. I’m pleased we rectified the situation slightly, but you should never have needed to send food back in the first place. Sincere apologies from me as the person ultimately accountable... More

Mold, United Kingdom
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 13, 2014

Arriving in the grounds it was evident why the Stanton Manor is so popular as a wedding venue the building and grounds provide a beautiful setting. Rooms were equally impressive - I had the family room to myself - just a shame I was only staying for one night. Staff were very helpful sorting out a mix up with my... More

Was this review helpful? Yes
Bernice R, General Manager at Stanton Manor Hotel, responded to this review

Thank you so much for taking the time to write a very encouraging review. It’s always lovely to know you found the hotel to your liking. Thanks Again. Kind Regards Bernice Reed General Manager More

Chippenham, United Kingdom
2 reviews
5 of 5 stars Reviewed August 31, 2014

We were married here in July 2014 and had the most perfect day. The staff have been so friendly and helpful from the planning stages to the day itself and we can't thank them enough. We took over the whole hotel for 24 hours for a very reasonable price, filling the rooms with guests and having a leisurely breakfast together... More

Was this review helpful? Yes
Bernice R, General Manager at Stanton Manor Hotel, responded to this review

Wonderful review, always really encouraging to know the whole process from booking to planning to delivery was an absolute Joy. Thank you for sharing your views. I will ensure all staff from all departments are made aware of your very encouraging and positive comments. Bernice Reed General Manager More

Dubai, Dubai, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 25, 2014

My Sister-in-Law has just got married here and what an excellent day it was. It is the ideal, perfect setting for a great day. The Manor is everything a bride could wish for. The function rooms are of a good size, without being too big. The bedrooms are of an outstanding quality and the staff are so friendly and helpful,... More

Was this review helpful? Yes
Bernice R, General Manager at Stanton Manor Hotel, responded to this review

Strong praise indeed, thank you so much. We never take anything for granted and kind words like this really help the whole team at Stanton Manor stay focused on ensuring we exceed the expectation of all the guests. Thank you Kindly. Bernice Reed General Manager More

Calne, United Kingdom
1 review
5 of 5 stars Reviewed August 5, 2014

We got married here in June 2014 and the staff and venue were perfect. The process from start to finish with regular meetings at the venue meant the staff got to know us as a couple and developed a clear understanding of our wedding. Our ideas and day was brought to life by the dedicated staff especially Mandy, and it... More

Was this review helpful? Yes
Bernice R, General Manager at Stanton Manor Hotel, responded to this review

I’m not sure what more I can say, other than a BIG, BIG thank you from all the team, from all the departments at Stanton Manor. This is the type of feedback we aspire too. It’s very heartening to know we got it right on all levels. Thank you for choosing Stanton Manor and thank you for such delightful and... More

1 review
5 of 5 stars Reviewed August 5, 2014 via mobile

My husband and I were married at Stanton Manor this weekend and couldn't have been more pleased with everything. The staff here are always polite, friendly & helpful - nothing is ever too much trouble. We have known many of them for over a year now & they've made the whole experience (as well as the day itself) a joyful... More

Was this review helpful? Yes
Bernice R, General Manager at Stanton Manor Hotel, responded to this review

Thank you for such a tremendous review. It’s a team effort from start to finish, reception, front of House, Housekeeping, Kitchen, the wedding team and more... Thank you for highlighting the polite, friendly, hardworking, flexible approach they all adopt. I’m absolutely delighted you enjoyed the whole experience from start to finish. Thank you for taking the time to share your... More

Yeovil, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed July 29, 2014

Recently attended a wedding at this hotel. It was closed to all but the guests and wedding attendees. Sadly any couple marrying here will get a poor deal. The infrastructure is shabby and the rooms worn. One guest had a large split in the bottom of their bath. The staff is inexperienced and too thin on the ground to meet... More

Was this review helpful? Yes
Bernice R, General Manager at Stanton Manor Hotel, responded to this review

Thank you for your trip advisor review. We genuinely value every guests input into the business, both positive and negative comments are always considered constructive and are taken on-board with the intention of making any improvements or enhancements to all of our products and services wherever plausible. As you can clearly see from the extremely large majority of the reviews,... More

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Additional Information about Stanton Manor Hotel

Address: Stanton Saint Quintin, Chippenham SN14 6DQ, England
Location: United Kingdom > England > Wiltshire > Chippenham
Price Range (Based on Average Rates): $$
Number of rooms: 23
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Also Known As:
Stanton Manor Chippenham
Hotel Stanton Manor
Stanton Manor Hotel Chippenham, Wiltshire

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