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All 8 Chippenham hotels

BEST WESTERN PLUS Angel Hotel

3.0 of 5 Hotel   |   Market Place, Chippenham SNI5 3HD, England
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82%
Ranked #3 of 8 hotels in Chippenham
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
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196 people have reviewed this hotel

Traveler rating
    74
    82
    27
    9
    4
See reviews for
36
76
8
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great hotel to stay at on business. Staff are excellent and sorted me out an extra night at short notice. Rooms excellent and well equipped for burning the midnight oil. One of a few hotels I visit on business which I would definitely go back to in a 'leisure' capacity!

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Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for two days last December. There seems to be two sections to the hotel, the original part and a new annex with rooms and the pool. The car park is outside the new part which you then have to walk through and across an open quadrangle to reach reception. We had no trouble parking... More

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chipenham, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

I am hopefully providing a fair review. Firstly the staff were all friendly and helpful. However, the service in the bar and restaurant could have been better with delays and some confusion, probably due to there being no manager.. we were offered the sweet menu on both nights of our stay before we had been served the drinks and main... More

Review collected in partnership with Best Western GB

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Exeter, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

stayed 3nts ate in resturant great food breakfast again fantastic a lot of choice from the breakfast bar full english superb the staff helpful and polite to even comming back late at night where there was the night porter to greet us Peter the reception manager very helpful especially when our friend hurt her foot he could not have done... More

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Chippenham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

An smart comfortable hotel with ample parking and excellent restaurant. The staff were efficient and helpful and there was a very good pool. The hotel has a modern annex at the rear which is tastefully blended to the rest of the site and with its's central location in the town it is near all the amenities.

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Cambridge
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

OK, it looks good at first but when you see the detail I'm not so sure - you decide. Plus points Great bed/linen and furniture and good standard of TV All the usual trimmings , hairdrier, drinks facilities Bad points I had to run the tap and shower for at least 5 minutes and even then the water was only... More

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united kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked a two nights bargain break on a 'non-cancellable' basis for February, but the extreme wet weather caused us to cancel. Absolutely unsolicited, Suzanne offered to carry our booking through to any other weekend in February or March. Great service in itself! Our stay was brilliant, the room was large and comfortable, the staff very friendly and professional, and... More

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Leicester, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 12, 2014

The Angle is generally a good hotel but it lacks that little attention to detail. We booked in for one night to be in Chippenham to see family. The room was fine and the reception staff was polite and helpful. The letdown was the restaurant staff. At breakfast they were slow to serve and clear. One of the male members... More

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Overton, Hampshire, UK
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 12, 2014

Good arrival process, friendly staff. However the 10 mins waiting for the hot water in the morning, missed morning wake up call and appalling state of the in-room iron was not worth the £105 paid for the room. Having made the problems clear on the feedback form, with my phone No, no follow up was made by the management. Disappointed.

Review collected in partnership with Best Western GB

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DamianChippenham, General Manager at BEST WESTERN PLUS Angel Hotel, responded to this review

Dear Mr Macnish, Hopefully you have received my email, as I said it was unfortunate that I was away from the hotel for 2 days so did not see your comments until today. I am truly sorry for our shortcomings during your stay. They are certainly below the high standards we pride ourselves on. Kind regards Damian Kaye General Manager More

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Additional Information about BEST WESTERN PLUS Angel Hotel

Also Known As:
Best Western Chippenham
Chippenham Best Western
BEST WESTERN PLUS Angel Hotel Chippenham, Wiltshire
Address: Market Place, Chippenham SNI5 3HD, England
Location: United Kingdom > England > Wiltshire > Chippenham
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #3 of 8 hotels in Chippenham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Angel Hotel 3*
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