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The Captain's Club Hotel

Certificate of Excellence
Wick Lane | Wick Ferry, Christchurch BH23 1HU, England
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The Captain's Club Hotel
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The Captain's Club Hotel
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399 reviews from our community

Traveler rating
    269
    75
    24
    20
    11
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75
205
4
29
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • German first
  • Any
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  • All months
    (399)
  • Mar-May only
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    (106)
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    (81)
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A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

We were struggling to find a good hotel near Bournemouth and used TripAdvisor (espically people's comments) to guide us to this hotel... It was a great decision.. excellent customer service when we arrived from the front desk..we were shown to our room and was explained times for breakfast etc and was general made to feel very welcome.. The 2 bedroom... More 

Was this review helpful? Yes
Christchurch, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

when walking past the hotel on the river side path, came across a huge amount of rubbish on the the footpath between the hotel and the river. A number of children who were at a party at the hotel, were throwing items, a large number of items over the wall on to the footpath. A parent appeared, I asked if... More 

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I stayed at the Captain's Club Hotel from Sunday the 17th to the 19th of May. My partner had fond memories of ChristChurch and wanted to share some of these with me. Our stay could not have been more delightful! We we warmly welcomed and helped with our luggage by a wonderful porter. The room was stunning... More 

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West Sussex
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed a wonderful Friday night stay at The Captains Club with my husband. Our room was very spacious and comfortable, and all rooms have a stunning view of the river from full length windows. The hotel is quite compact which creates a lovely vibrant atmosphere as the lounge, bar and restaurant are open plan and all merge, again all benefiting... More 

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Stratford upon Avon
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

I had the pleasure of staying at the Captain's Club for a weekend recently. I was there to celebrate a friends 50th Birthday and I mention this because it influences my review. The staff were excellent - helpful, friendly, polite. Nothing was too much trouble and some of them showed a real eye for detail in the service the provided.... More 

Was this review helpful? Yes 1
Bath, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I run seminars on a regular basis and have been using the Captains Club as a venue for a couple of years. The staff are always friendly and welcoming, nothing is too much trouble. The room is always laid out as requested and immaculate on arrival (even if that is 6.30am) and the food is always fab too. Having stayed... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Had a wonderful time celebrating my fiancé's 21st birthday. Couldn't fault the staff, they were so friendly and helpful. The food and room were also perfect. Will definitely be returning and highly recommend!

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Harlow, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Not only is it a beautiful hotel with great food and facilities but the staff are all willing to go that little extra. During our two night visit to the hotel I became ill and they helped in a variety of ways including taking our bags to the car then offering to get a wheelchair to get me to the... More 

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2 reviews
5 of 5 stars Reviewed April 20, 2015

We stayed for our 2nd Wedding Anniversary. The suite was very clean and luxurious. The staff were incredibly helpful and polite. I would recommend the hotel for any couples looking for a special occasion getaway.

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Oxfordshire, United Kingdom
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 18, 2015

This was our second visit to this excellent hotel where the suites are wonderful and the staff are helpful . The restaurant is good and the availability of food throughout the day is a real advantage . The cocktail choice is interesting and the bar staff are skilled in preparing the cocktails . The location by the river and next... More 

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