We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Captain's Club Hotel

Certificate of Excellence
Hotel website
Wick Lane | Wick Ferry, Christchurch BH23 1HU, England
Best prices for your stay
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Captain\\
View Map
Add Photo Write a Review

488 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Andover, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel has its own car park with sufficient spaces. Reception was very friendly and helpful. We were escorted to our room and given a brief tour of the facilities. The room was spacious, comfortable and well stocked. It has a lovely huge glass window wall allowing lots of natural light in and a great waterside view. Initially we relaxed in... More 

Helpful?
Thank Garyfromtheshire
Bournemouth, United Kingdom
Level Contributor
6 reviews
4 of 5 stars Reviewed 4 days ago NEW

Accommodation comfortable and clean. Food very good, staff polite. Smashing location, very peaceful and enjoyable stay. Terrific spa. Adequate parking and close enough to the town center (Christchurch) to be able to walk. Would definitely recommend.

Helpful?
Thank Alison W
taipei
Level Contributor
345 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 305 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Excellent welcome, allowed into our room at 1.30, superb spacious, elegant and comfortable room overlooking the river with power shower, quality toiletries and high quality linens. Excellent tea and Nespresso, but would have liked a fridge. Small but immaculate Spa with very friendly staff. We have visited the bar and restaurant before but more than 1 year ago, and we... More 

Helpful?
Thank madfish8
poole
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I bought my daughter and son in law an afternoon tea voucher as a gift, they went for tea last Saturday. They were only given four squares of sandwiches and some cakes......all of which was tasty. However my daughter asked if they might have some more sandwiches and was given four more squares of ham sandwiches, they finished their tea... More 

Helpful?
Thank pooleJonathan
Gillingham, United Kingdom
Level Contributor
106 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This must be the best hotel in the area by miles, staff were very friendly and efficient from start to finish. Our room was pretty amazing, especially liked sitting by the glass wall watching the boats sail past on the river. The room service breakfast was out of this world, copious amounts of fruit, pastries, toast and a full English... More 

Helpful?
2 Thank IDRick
Manningtree, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Spent 3 nights at the hotel and, from the moment we arrived, the staff could not have been more helpful and friendly. In fact, having traveled quite extensively, the service and attentiveness of the staff here is exceptional in comparison to other hotels with a 5 star rating. It makes such a difference when the staff on reception actually remember... More 

Helpful?
Thank Gaynor W
Bournemouth, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The afternoon tea was nothing to rave about, have had much better at more reasonable prices elsewhere. Also didn't realise a service charge would be added, which is a bit of a cheek considering we didn't receive any sort of decent service. Most disappointed and won't be returning.

Helpful?
2 Thank Laura P
Christchurch, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We haven't stayed in the hotel, but the lunch is fab. Lovely place for a coffee with friends to have a good catch up. The food isn't cheap, but you get plenty of it and my friend who had the full breakfast was the envy of our table!

Helpful?
2 Thank Maisey S
Bournemouth, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

yesterday we had a family meal opting to take the £25 package the menu was limited if you didn't like celeriac the roast beef nice but everything else must have been hanging around quite a while roast potatoes were like bullets and plates wernt hot we also got a big surprise on the was a £39 service charge we always... More 

Helpful?
2 Thank jonathan6088
Dorchester, United Kingdom
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night on the package which includes dinner. We have stayed at this hotel several times before and the restaurant has not always been up to standard however this time it was excellent. I had sole and my husband had cod and both were delicious. The rooms are lovely and make up for the fact that it... More 

Helpful?
1 Thank Sharon B
Questions? Get answers from hotel staff and past guests. Ask a question

122 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (105)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (19)
Viewed
Dining (15)
Viewed
Pool/beach area (7)
Viewed
View from room (7)
Viewed
Bathroom (6)
Viewed
Other (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Christchurch
1.6 mi away
Christchurch Harbour Hotel & Spa
3.4 mi away
Lord Bute Hotel
Lord Bute Hotel
#1 of 11 in Christchurch
4.5 of 5 stars 261 reviews
0.4 mi away
The Kings Arms
The Kings Arms
#3 of 11 in Christchurch
4.5 of 5 stars 557 reviews
Show Prices
Show Prices
Show Prices
4.5 mi away
Chewton Glen Hotel & Spa
Chewton Glen Hotel & Spa
#1 of 1 in New Milton
4.5 of 5 stars 1,285 reviews
6.9 mi away
Harbour Heights Hotel
3.5 mi away
Premier Inn Christchurch / Highcliffe Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay