We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Christchurch hotels

The Captain's Club Hotel

4.0 of 5 Hotel   |   Wick Lane | Wick Ferry, Christchurch BH23 1HU, England
Hotel amenities
Save Saved
You added The Captain's Club Hotel to your Saves list
The Captain's Club Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #4 of 9 hotels in Christchurch
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
juliet b Bristol, United Kingdom
  • Overview
  • Reviews (309)
  • Photos (63)
  • Amenities
  • Q&A
  • Room tips (56)
  • Location
  • More
Write a Review

309 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Any
English first
Bristol, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

A great weekend spent at the Captains Club. Our room was huge with a beautiful view of the terrace and river. We had lunch and dinner in the restaurant. The food is very good and the seafood was local, with the lobster caught only an hour before! The bar area was busy and a great place to people watch with... More

Was this review helpful? Yes
Banstead, Surrey
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Just had a great weekend at The Captain's Club. We did not have dinner here - only had breakfast each morning and drinks on the lively terrace but the staff could not have been more helpful and accommodating - always asking if they could help. Great room - or suite - with a superb kitchen/living room which was perfect for... More

Was this review helpful? Yes
4 reviews 4 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I am local and visit The Captains on a regular basis, often I find the service slow but have never left a review before. The food and location always makes up for it. Had a meal there this week, we ordered two drinks at the table, we asked three times in they were coming, told on all occasions " yes... More

Was this review helpful? Yes 2
Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I went in for a late lunch about 3pm, it was about a third busy, i was greeted nicely and was cheerfully escorted to a table of my choice on the terrace, all seemed perfect! .......and then frankly, i was abandoned! I expected to be brought a menu as there were none on the tables - but no!.... so i... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked a two night break to celebrate our 35th wedding anniversary. Arrived early but check in not a problem. Had a Junior Suite which was spacious and comfortable. Lovely terrace area overlooking the river. Fab restaurant with lovely touch of providing a platter of sweets with " Happy Anniversary" written in chocolate on the plate ! Overall a very happy... More

Was this review helpful? Yes 3
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A lovely modern hotel, with a beautiful view, but not a sea view. The only reason not a full set of fives. However, it's right on the side of the river and is gorgeous. The sailing boats etc are moored to the left and the rowing club members go up and down the river. Staff very attentive and a great... More

Was this review helpful? Yes 3
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great service at the bar and fabulous location next to the river plus an excellent restaurant makes the Captains Club one of the upmarket drinking and dining spots in the Christchurch area. Sit and watch the boats go by or get the ferry out front for a trip up the river.

Was this review helpful? Yes 2
United Kingdom
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When visiting Christchurch we took our hosts here for an evening meal on their suggestion of venue then still untried. All I can say is the service was quite the WORST we have ever experienced - slow slow slow and the giggly waitress said nothing to be done as we have a big party in another room. Well charming. No-one... More

Was this review helpful? Yes 3
Broulee, Australia
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I arrived with a degree of trepidation, having read some conflicting reviews, had a couple of bad experiences elsewhere, and after parking outside what seemed a motel style reception area wondered whether I'd made another mistake. Nope. The first good sign came just after I told the receptionist my name, and the gentleman sitting next to her looked up and... More

Was this review helpful? Yes 1
Rugby, United Kingdom
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel back in April for 2 nights we didn't use the spa. The hotel is in a very nice spot on the waterside. The food is excellent and the room was clean and comfortable. There are various riverside walks and the town centre is just a short walk away. There are other quality restaurants in the... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage The Captain's Club Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Captain's Club Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Captain's Club Hotel

Address: Wick Lane | Wick Ferry, Christchurch BH23 1HU, England
Location: United Kingdom > England > Dorset > Christchurch
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Captain's Club Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Cheap Tickets, Travelocity, Priceline and Otel so you can book your The Captain's Club Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Captains Hotel Christchurch
The Captains Hotel
The Captain's Club Hotel Christchurch, Dorset

63 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (49)
Pool/beach area (2)
Dining (10)
Hotel & grounds (6)
Room/suite (12)
View from room (4)
Bathroom (1)
Other (14)

Management photos: Courtesy of the property manager

All management photos (15)
Hotel & grounds (5)
Dining (4)
Room/suite (2)
Bathroom (1)
Other (3)


Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Christchurch #3 Family Hotel in Christchurch #7 Romantic Hotel in Christchurch
Hotel Class
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer