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Best Western Waterford Lodge Hotel


87 Bure Lane | Friars Cliff, Christchurch BH23 4DN, England
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Reviews you can trust

78% Recommend
4.0 of 5 stars 20 reviews
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By trip type
All (20)
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3 of 5 stars
ralph57   1 contribution
gloucestershire
Oct 19, 2009 | Trip type: Family

Food very average, staff very frendly hot water on and off for 2 days.Centeral heating did not come on untill after 17.30 bedrooms very cold.On the plus side rooms were clean more

Management response from
CheshireMartin, Owner

Thank you for your valued opinion on Trip advisor. All of our customer’s comments both positive and negative are very important to enable us to provide a better service. I am very sorry that the food wasn’t to your liking, we offer a fine dining restaurant and also bar meal options with a good variety of food, and because everything...

Nice
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4 of 5 stars
BrightonClover   1 contribution
Brighton
Sep 9, 2009 | Trip type: Couples

My husband and I just went to Christchurch for the day but enjoyed it so much we decided to stay over. The staff at the hotel was very friendly and helpful even though we did not book. Offered us a good rate including dinner and booked us into a great room overlooking the garden. I would not say that the... more

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5 of 5 stars
ANels0   1 contribution
London
Sep 6, 2009 | Trip type: Friends getaway

Some friends and I recently stayed at the Waterford Lodge when we went to the Bournemouth Air Show. This hotel really exceeded our expectations. First of all the rooms were very affordable compared to other hotels in the area - and because of this we didn't expect to much. But we were completely amazed! The staff was great, the rooms... more

Good Value
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4 of 5 stars
Florida81   1 contribution
Florida
Sep 5, 2009 | Trip type: Business, Solo travel

I stayed at this hotel in the past week on business. The rooms are clean & comfortable. Staff is very friendly and helpfull. I enjoyed breakfast very much and had a couple of evening meals which was superb. Overall I found the hotel relaxing and enjoyed the friendly atmosphere. more

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4 of 5 stars
JaneSDorset   1 contribution
Dorset
Aug 18, 2009 | Trip type: Family

I booked my elderly parents into the hotel when they came down to visit us and I was unable to accomodate them. On arrival I was a bit dissapointed to find that the hotel does not have a lift, but my parents were moved to a ground floor room without hesitation as my dad has trouble getting up stairs. The... more

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5 of 5 stars
red6926   1 contribution
Pontefract, United Kingdom
Jul 17, 2009

We were staying there for a wedding which was in the area, this hotel was recommmmend by the wedding venue,and what a good recommendation. the hotel was set back from the main road, so no noise. On arrival we were made to feel welcome, the room i was in was quite spacious and clean, the room even had 2 arm... more

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2 of 5 stars
Samtasset   2 contributions
northampton
May 24, 2009 | Trip type: Couples
1/1 found this review helpful

My wife and I had a 5 night stay. The room we were in was superb on the groung floor. Spotlessly clean and well furnished. As my wife has a lot of pills to take both before and after eating we have to have an early evening meal so booked for 6.30 - expecting to be seated shotly after with... more

Management response from
CheshireMartin, owner

Thank you for your personal comments, all customer feedback, both positive and negative helps to improve our service. I am very pleased that you found the hotel clean and well furnished, thank you. On the complaint for the food waiting time, all of our customers are/should be advised because everything is freshly cooked it can take up to ½ hour...

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5 of 5 stars
neil1404   1 contribution
hants
May 12, 2009 | Trip type: Family
0/1 found this review helpful

on arrival to reception the staff were very courteous,helpful and friendly.they advised us on our room what meal services and aminities near by any help with luggage etc.on arrival to our spotless room they asked us if all was satisfactory and would i like a personal paper for the morning.the lunch and dinner plus breakfast was fantastic.a good choice and... more

Great
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5 of 5 stars
AdamCheshire   1 contribution
Cheshire
Apr 29, 2009 | Trip type: Couples

My wife and I stayed here for 5 nights and thought it was great. Booked again for this Sept it was that nice. Excellent staff helpful with good service all round. Food was a suprise it was top quality. Nice touch with the owner speaking to us most days. Bit of a hidden gem we have stayed in lots of... more

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5 of 5 stars
jhmuk   1 contribution
UK
Apr 17, 2009 | Trip type: Family

This hotel is in a good location with helpful friendly staff. The room was furnished in a slightly old fashioned way but was comfortable and very clean. We were staying half board and the food was very good. My father was especially pleased with the King Prawn starter. more

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Best Western Waterford Lodge Hotel Also Known As

  • Best Western Christchurch
  • Christchurch Best Western
  • Best Western Waterford Hotel
Address: 87 Bure Lane | Friars Cliff, Christchurch BH23 4DN, England
Christchurch Hotels Best Western Waterford Lodge Hotel
4.0/5.0
20