After reading the other reviews I didnt know what to expect. But it was excellent, the room was very clean the shower was ok, breakfast was actually cooked freshly for you. The only negative thing I can say was the room sound proofing was quite poor, but this is a minor gripe. The hotel location was ideal for me and... more

Read the reviews and was encouraged by the latest saying that a new broom had sorted out what looks like a pleasant hotel. The pictures of the hotel externally very promising and the internal shots were encouraging to the extent that we booked for a two night stay in a double room. We arrived as planned Saturday afternoon the young... more

Well what can i say Kevin and his team could'nt have looked after me any better during my stay, the meals and accomadation were of exceptional standard,the room was serviced every day with fresh towels,tea/coffee etc Dereham is a lovely market town situated in heart of Norfolk close to Norfolk Broads and coastline. more

First,most of the reviews here are now irrelevent because the hotel is under new management-less than a month old at time of writing.The building is fine-Queen Anne period with a 'blue disc'.It is right in the heart of the town so the noise is as one would expect for hotel so placed.The residents lounge is comfortable with TV and selection... more

Appalling - no wonder they make you pay before you stay. Unfriendly welcome, ok room though. We were staying over for one night for a wedding in a nearby village so just needed a basic room for two. The shower dribbled (so annoying!!) the metal bed squeaked and the place could do with a good clean. Got woken up by... more

On arrival was met by a very chatty and friendly girl, and that was about the only nice thing i could remember about the hotel!!! We had to ask for clean bedding and towels during our 3 night stay. On check out, there was no-one there to pay!! Once i got home i realised that we had left a necklace... more

My husband and i stayed at this 'hotel' for two nights. On arrival we were greeted by a member of staff and immediately asked us to pay in full. This I found to be a little odd, we hadn't even seen our room. This should have really rung alarm bells. Our rooms was ok , fairly clean and tidy. The... more

We were attending a party and had been booked into the Hill House by our lovely hosts. On arrival at the hotel we were lucky enough to get a space in the awkward car park and to top it off, it was pouring with rain. When we walked through the front door we weren't quite sure if we had walked... more

What has happened to this hotel - I cannot recognise it as the same place on the web site ! First the OK things - the room was Ok - clean and reasonably comfortable, the staff were pleasant, attentive and helpful, my husband said the cooked breakfast was good. Now the bad things. The first floor windows have been obscured... more