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Phoenix

Church Street, Dereham NR19 1DL, England
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Best prices for: 1 room 1 guest
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Ranked #3 of 5 Hotels in Dereham
A recent review
4 of 5 stars Reviewed August 18, 2012
Vikingoloco Kristiansand, Norway
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10 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
  • All months
    (10)
  • Mar-May only
    (1)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (2)
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Kristiansand, Norway
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 18, 2012

A little jewel of a small town English hotel. The restaurant and pub was excellent, and the outside smoking area was nice and spacious, but open to the elements. The hotels amenities were very busy, so obvious it is a favourite spot for locals as well. The room was enormous and lovely furniture. The beds were a dream to sleep... More 

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Essex
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 10, 2009

For the price it is good value. it is near Norwich and also the coast so it is a good base for a night or two. I dont recommend it for a romantic break but generally it is fine. The bedlinen was pristine and the facilities clean. There was plenty of tea and coffee available in the room, the towels... More 

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Norwich, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed August 13, 2008

Stayed at the Phoenix for a weekend as had a wedding nearby. This hotel COULD be absolutely beautiful. It needs a lot of money and TLC spent on it. All the rooms are extremely spacious but need re-decorating and much of the furniture needs replacing. Our room was large with TV, tea /coffee facilities and an en-suite. Unfortunately (as with... More 

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Norwich
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 21, 2008

PROS Kind and helpful staff (eg. they let me occupy my room well before the official check-in time). Secure doors (opened with a magnetic stripe card). Spacious room. Stereo TV. Some items of furniture are beautiful. Simple but elegant decor. Clean towels, sheets, sink, tub. Low price (Ł35 pn for a single, without breakfast /which is c. Ł9/). CONS The... More 

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LONDON
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed December 10, 2007

I have parents living near the hotel and have stayed a few times. the hotel/restaurant and staff are all much of a muchness with this sort of small chain hotel, however, I will NEVER stay again, as each visit has been ruined by the inadaquate parking facitilites at the hotel, there's space for about 7 cars on the grounds, and... More 

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Norwich
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 8, 2007

My partner and I found the Phoenix Hotel very pleasant. The room was clean and comfortable. Just your standard 'travel lodge' style. The breakfast the next day (and service) was definately more than we expected....however.....just a small warning if you stay on a Saturday night as we did, 2 words, church bells!! They started at 9am and went on and... More 

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london
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed September 4, 2006

We stayed here for three nights in early September as a friend was getting married nearby. There were pros and cons to the hotel; the stairway to the rooms smelt really musty and there was a plant on one of the floors that definitely had seen better days! We were put in a slightly better room because there had been... More 

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A TripAdvisor Member
4 of 5 stars Reviewed April 24, 2006

Clean, comfortable and of a higher standard than we envisaged. Prices were reasonable and location (for us) ideal. We would estimate that both the bedroom and the common areas must have been refurbished no longer than last year. All the staff were polite. The only fault is that we would have expected the windows to be double glazed bearing in... More 

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A TripAdvisor Member
1 of 5 stars Reviewed February 17, 2006

I stayed here in Feb one night only, the rooms on the website looked great! the one i was allocated was def not! the carpets were dirty old with cig burns, the bath must have been made for a child! tv was push button and prob older than myself.. the room was totally shabby, breafast was fine but my chair... More 

Was this review helpful? Yes 1
A TripAdvisor Member
4 of 5 stars Reviewed October 17, 2005

We stayed here this weekend for one night and would definitely recommend the hotel. The twin room, although not overly big, was very clean and comfortable and the staff went out of their way to help us. The bar attached to the hotel does great bar food (scampi, curries, baguettes, jacket post etc) and although we didn't ahve an evening... More 

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