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Westville Hotel

Certificate of Excellence
14 - 20 Tempo Road, Enniskillen BT74 6HR, Northern Ireland
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Best prices for: 1 room 1 guest
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Westville Hotel
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Westville Hotel
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465 reviews from our community

Traveler rating
    310
    109
    26
    13
    7
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62
230
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57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bangor, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Came to the Westville on the off chance in February, had never heard of the hotel but thought we would book for a one night stay, not expecting much. I have to say I was more than pleasantly surprised with the hotel and its staff. When we arrived to checkin, our room wasn't ready but were offered to leave bags... More 

Was this review helpful? Yes
Toome, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

This past weekend my husband and I attended a wedding reception in Enniskillen. I saw the Westville on Booking.com and decided to give it a try as it looked good. I can honestly not say enough good things about our stay. The welcome at check-in was great, our room was fantastic. It was spacious, clean and had all the amenities... More 

Was this review helpful? Yes 1
denise d, Manager at Westville Hotel, responded to this review

Dear Mary M Thank you for making your 1st tripadvisor review a 5* one about the Westville Hotel. I loved the title of your review. It's great to read you and your husband enyoyed your stay so much. This shows the staff are doing their jobs well. Breakfast cooked to order is the only way to do things so we... More 

Fermanagh
Contributor
19 reviews 19 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I was given a voucher for Christmas as a present. We thought we would have a night out. We ate in Bar area terraced resturant not open. My husband order scampi and stir fry vegetables. The stir fry was over spicy served in too small a bowl and only 3 veg mange tout and a lot of onion. The scampi... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The service, presentation and friendliness of staff are exceptional. For the price, I had prepared myself for a very ordinary or drab hotel. I was continually surprised to find everything at such a high standard. At least as good as places charging twice the price. My travel partner is partially sighted and staff were immediately helpful in little ways that... More 

Was this review helpful? Yes 1
denise d, Manager at Westville Hotel, responded to this review

Dear Jim M Thank you for taking the time to write such a positive review about the Westville Hotel. All our staff work really hard to ensure all guests have the best possible experience when they are here so i'm happy this has been the case you you. Look forward to seeing you back again sometime soon. More 

Enniskillen, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Unforeseen circumstances dictated that i acquire a room for the night on very short notice. The receptionist on the other end of the phone was very accommodating and said no problem. When i arrived (on foot) I was greeted as if I were royalty. I had tea and biscuits upon reception with the night porter who was an absolute gent.... More 

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denise d, Manager at Westville Hotel, responded to this review

Dear Patrina M I absolutely loved reading your review. The experience you received is what we want all our guests to experience when they stay here at the Westville. I will most definitely pass your comments to Mark our night porter for a job well done. More 

County Antrim, United Kingdom
Top Contributor
57 reviews 57 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Called in for lunch on a recommendation . Disappointed that The Terrace Restaurant wasn't open and on St Patricks Day. Bar was busy but a short wait and we got a table. Disappointed on the quality of the food and the very slow service. Said fish was fresh, freshly frozen by the look of it , yet we saw others... More 

Was this review helpful? Yes 1
denise d, Manager at Westville Hotel, responded to this review

Dear PaulaMc, Thank you for your review. I am very sorry to hear that you didn't enjoy your visit to the WV bar on St. Patricks day. You quite rightly pointed out that our restaurant wasn't open that day. We would have opened the restaurant if required for overflow from the lunch time trade but as you also pointed out... More 

County Londonderry, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights staff very friendly, food was very good, had the full breakfast and 3 course evening meal, this was my forth time staying in the Westville since it opened very close to the town and shopping, will definitely be staying again.

Was this review helpful? Yes
denise d, Manager at Westville Hotel, responded to this review

Dear Leslie S, Thanks for your great review. The fact that this was your 4th time here is already a compliment to us already but its nice to see that you put it into words on trip advisor. We will continue to keep up the good work & look forward to your next visit. Thanks again. More 

Narin-Portnoo, Ireland
1 review
5 of 5 stars Reviewed 2 weeks ago

stayed 28th feb as a surprise frm my husband for my 40th birthday.staff & food was excellent especially breakfast,such a treat to have it served to table,never change to buffet style.cant wait to go back,obviously highly recommended.

Was this review helpful? Yes
denise d, Manager at Westville Hotel, responded to this review

Dear edel b, Thank you for your review of our hotel, we are so glad you enjoyed your stay especially since it was your birthday. Its nice for us to hear high praise for the food & staff in the hotel as we work very hard to provide a high standard at all times. Don't worry we promise not ever... More 

Lisburn, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed in a number of other quality hotels in Enniskillen but the Westville will be my first choice in future. The staff were all friendly and attentive, the food was excellent and the hotel is within walking distance if the town centre unlike most of the other hotels.

Was this review helpful? Yes 1
denise d, Manager at Westville Hotel, responded to this review

Dear EdmundLisburn Thank you for the 5* review. Im really happy you enjoyed your stay and you were well looked after by the team. We always receive great reviews about the food so glad you also enjoyed yours. See you back soon. More 

Lisburn, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a couple of nights midweek,had two full breakfasts and a 3 course evening dinner. Rooms were spotless and very comfortable and well equipped . Food was also very good. Would stay here again and would recommend this hotel no problem. It is also well situated in the town.Other family members use this hotel for getaways.

Was this review helpful? Yes 2
denise d, Manager at Westville Hotel, responded to this review

Dear Christine B Thank you for taking the time to leave us a 5* review following your recent stay with us. I will make sure to pass your comments about the spotless rooms to our accommodation team who work really hard to keep the rooms in top condition. Glad you also enjoyed your meal. Hopefully we will be able to... More 

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