we stayed here last night (23rd may 2012) as we were going to see guns n roses at the metro arena. the hotel does look from the outside to be quite dated but inside its very clean and although traditional is welcoming.
we were in room 409 on the 4th floor which was more modern than the pictures on their...
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Thanks for taking the time to write a review of your recent stay, generally your comments were quite positive, although I note your point about the leisure club and will deal with that.
Regards
Alan Smith and team.
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After reading some of the reviews about this hotel befor our short break, i was very apprehensive. I could not have been happier had I gone to a 5* hotel, the rooms were spotless, the food was good, and plenty of it, all of the staff we encountered were the most helpful bunch you could hope to meet. I would...
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Thank you for writing a review of your recent stay at the hotel. I am delighted you enjoyed your stay with us and look forward to welcoming you back in the future.
Regards
Alan Smith and team
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We booked the hotel for a group of 9 males on a stag weekend. This was ideal for our our trip at £50 per night for a twin room which included breakfast. The decor inside was ole and tired, were on the fourth floor and there were parts where the wallpaper was fresh but majority had the wallpaper peeled off....
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Thanks for taking the time to write a review of your recent stay at the hotel. I have noted your comments on the decor, and we are doing everything we can to improve this at present.
On a positive note thank you for your comments regarding the staff, I will be sure to pass this on to them.
Regards
Alan...
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As the title says, I paid £40 per night for a double room with breakfast and found the Swallow to be ok. I know the hotel looks dated but if you are on a budget (which I was:given my job took me into the area) I have been in far worse for the price I paid. The rooms are clean...
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Thanks for taking the time to write a review of your recent stay, we do aim to provide value for money at all times, I would agree that certain areas of the hotel would benefit from a spruce up, we are working hard to do this currently.
Thanks for your kind words about the staff, I will be pleased to...
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Me and my partner were visiting friends in the area and booked a hotel for the stay. We usually stay in a travel lodge and are used to budget accommodation but thought this would be better as a treat. We booked last minute and only paid £50 for the room but as the website said it was usually £150 we...
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Thanks for taking the time to write a review of your recent stay, I am sorry that you were unhappy with certain elements of your visit. We are working hard here to address the problems you have mentioned, and hope to improve things soon.
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Having read other Trip Advisor reviews, nearly cancelled by booking for the Swallow, but stuck with it. And overall, I'm pleased I did.
The exterior of the hotel looks a bit tatty (and very 1970's) but the reception areas and corridors etc were all clean, as was my room.
The room was fine - OK, a bit tatty around some...
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Thanks for taking the time to write a review of your recent stay, I would agree that noise can be an issue with groups at weekends, we do however ensure that our staff monitor this as best as possible to ensure all guests have a comfortable night, and we do take action against any guests causing disruption. We are in...
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We stayed this weekend just gone, we came from all parts for a stag do, at the same time was factor auditions and lib dem conference so a busy place, we walked in a was met by Barry and Brian top blokes especially who with us stag boys he shuck our hands made us feel welcome,the other reviews say it...
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Thanks for writing a review of you recent stay and I am pleased that you considered the hotel good value for money and that staff were helpful to you. I will pass on your comments to everyone mentioned.
Regards
Alan Smith and team
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When you stay away from home on business you want it to be uneventful and on the three occasions I have stayed there that is what it has been. The staff are very friendly and caring and are very flexible in their attempts to aid you during your stay. The food has been fautless an all my visits with the...
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Thanks for taking the time to write a review of your stay at the hotel. I am pleased you were happy with your visit to the hotel and I will pass on your kind comments about the staff and food on to the relevant persons.
I look forward to welcoming you back to the hotel soon.
Alan Smith and team
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Booked this hotel as myself and 10 year old daughter were seeing Olly Murs at the telewest and I thought it would make it extra special an overnight stay for her. Needless to say upon driving up to the hotel I was mortified as It looked horrendous from the outside ie in need of tearing down! Inside was slightly better...
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Thanks for taking the time to write a review of your rercent stay, unfortunately there is nothing that can be done to change the outside of the hotel, we are in the process of re-decorating areas around the hotel and this is ongoing.
On a positive note thanks for your comment regarding breakfast.
Regards
Alan Smith and team
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I stayed here for a stag weekend and can honestly say that I was dreading it after the reviews that were posted by other travelers.
T o be honest, if you are looking for a plush modern hotel then this is not it, as previously said by another reviewer you wouldn’t take your partner here for a romantic weekend, having...
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Thanks for taking the time to write a review of you recent stay at the hotel, we are aware that certain areas of the hotel are in need of re-decoration and this is ongoing, thanks for the positive comments regarding breakfast and the staff here, I will be pleased to pass on your comments.
Regards
Alan Smith and team
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