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All 20 Gateshead hotels

Premier Inn - Newcastle (Metro Centre)

Derwent Haugh Road | Swalwell, Gateshead NE16 3BL, England
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Premier Inn - Newcastle (Metro Centre)
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Ranked #9 of 20 Hotels in Gateshead
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Stephenworkington Workington, United Kingdom
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310 reviews from our community

Traveler rating
    134
    117
    33
    11
    15
See reviews for
103
92
7
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

Was not impressedq with the standard of room and service! We have stayed in Premier Inns before and the standard was terrible! When checking the bed in room 56 the springs were felt, and not comfortable at all. We told the staff and to rectify this they put a duvet over the mattress . You could still feel the springs.... More 

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Manchester, United Kingdom
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
78 helpful votes 78 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We stayed here on a Saturday night as a group of eight (in four separate room's) for a family break in Newcastle. This has to be the worst premier inn in existence. Not one of us slept one wink due to a group of around ten lads on the same floor as us wreaking havoc all night and all morning.... More 

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Workington, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Just stayed at this p/inn. Very friendly staff, clean room, comfortable bed. not bad parking. Did not eat in restaurant. OK its not right next to metro centre but who cares. Easy to get to. Can't understand what some people are complaining about.

Review collected in partnership with premierinn.com

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1 review
4 of 5 stars Reviewed 1 week ago

I wouldn't stay anywhere else, you can't beat a premier inn, however I do feel that rooms should have a cut off price limit, £80.00+ is getting too expensive,but I will say I've yet to have a bad stay & I use premier inn A LOT!!!

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northumberland
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we stopped for my girlfriend birthday and got checked in straight away and asked for the bottom floor room and got it, the staff are very friendly and would do anything for you, they got us extra towels and blanket, they even booked a table for us for the evening and we were grateful for, we heard a little bit... More 

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Buckingham, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here with a group of 8 and was very pleased with everything. The customer service at check in was very good and each of our rooms were clean and tidy, we couldn't fault them. We had breakfast in the restaurant next door and again the service and food was excellent, we had one member of our group with... More 

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Newcastle upon Tyne, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Myself and my boyfriend stayed here on valentines day 2015. We had a great time! the reception staff on arrival and departure where so friendly! and the rooms were spotless! The breakfasts where also delicious.

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Southwold, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed four nights and done the research as knew that is was great location, local bus into Newcastle every ten mins, staff were very friendly, room was ok, letdown was only the Taybarn next door as they are usually attached to a Brewers Fayre and sadly this restaurant did not stack up apart from breakfast which was ok, evening... More 

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Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Comfy enough but very dated and overpriced in my opinion. Bit of a staff gripe. When a paying customer politely complains that guests are smoking right outside the entrance and adjacent to a No Smoking sign, don't say you can't do anything, sort it.... I don't appreciate having to get smothered by smoke when returning to my room from a... More 

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Crewe, United Kingdom
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was our third time at the Metro Centre Premier Inn and unfortunately the rooms have deteriorated since our last visit. Bathroom room 56 had black mould along the skirting of the sink unit and the walls not cleaned very well. Bedroom carpet stained, according to the receptionist probably hair dye and the window nets fell down when we opened... More 

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Additional Information about Premier Inn - Newcastle (Metro Centre)

Address: Derwent Haugh Road | Swalwell, Gateshead NE16 3BL, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range (Based on Average Rates): $
Number of rooms: 72
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TripAdvisor is proud to partner with Premier Inn, Booking.com, Priceline and Odigeo so you can book your Premier Inn - Newcastle (Metro Centre) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Newcastle (Metro Centre) Hotel Gateshead
Premier Inn Gateshead
Hotel Style:
#3 Family Hotel in Gateshead
#4 Romantic Hotel in Gateshead

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