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All 20 Gateshead hotels

Premier Inn - Newcastle (Metro Centre)

Derwent Haugh Road | Swalwell, Gateshead NE16 3BL, England
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Premier Inn - Newcastle (Metro Centre)
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85%
Ranked #7 of 20 hotels in Gateshead
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
shunurse28 Worksop, United Kingdom
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254 people have reviewed this hotel

Traveler rating
    115
    103
    19
    9
    8
See reviews for
85
73
7
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Any
English first
Worksop, United Kingdom
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

There's no getting away from the fact that this brand is of the more basic variety. However I was pleasantly surprised to find it was a) clean b) had everything you wanted. As someone who suffers with a back and hip condition I was dubious about the beds. How wrong I was this was a firm and comfortable bed that... More

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Burton Upon Trent
Contributor
14 reviews 14 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As usual for Premier Inn, the hotel was clean and comfortable with spacious rooms. Lots of parking. On site attached restaurant good for breakfast. Staff were very friendly, so happy to recommend here.

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Carlisle, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this last minute as a weekend shopping break hotel. I arrived at about 17:00hrs on Saturday and was greeted by a friendly, professional lady on reception, she instantly made my family feel welcome. The first impression of the hotel was good as the exterior was well maintained as was the reception area. The lady direct us to our... More

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Leeds
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on Sunday and Monday night in August. It's in a busy area - but the views from the back are over fields. There is extra glazing in the windows to keep the road noise out which worked really well. Staff are very nice and welcoming. Room standards and hygiene were very good. The breakfast is a buffet which... More

Review collected in partnership with premierinn.com

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Billingham
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

A lovely hotel, room was really spacious and welcoming. Staff were very friendly and accommodating. Great check out time so you aren't rushing to be out like most other hotels. Would definitely return.

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Maryport, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

excellent staff warm welcome very clean rooms spacious family room with king and 2 single beds. ideally located for metro centre and a good base for going further days out. good parking facility excellent wifi. taybarns breakfast excellent good value but no fried bread for the kids evening meal great price and variety but average

Review collected in partnership with premierinn.com

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Leeds, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I get to stay in lots of premier Inns due to work travel. I stay in them as you know what you are getting, wherever you are they are all the same! No they are not. The restaurant next to this one is a taybarn which is just a giant chav buffet of all you can eat. Now the problem... More

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WhitbreadHotels, Online Customer Service at Premier Inn - Newcastle (Metro Centre), responded to this review

Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up by... More

Lincolnshire, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Great location for access to the metro centre and Beamish museum. Staff helpful and friendly and Taybarn Restaurant was excellent value for money. My only major complaint was that the twin room I occupied provided a king size plus single bed, the latter being extremely uncomfortable.

Review collected in partnership with premierinn.com

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Glasgow, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

Stayed in this hotel twice as my and some friends were going down too Newcastle for the weekend. staff were friendly & very helpful! Would definitely recommend for anyone wanting near the city centre but just outside, it's a 5 minute taxi journey! Shopping is also only 5 minutes along the road.. Got Frankie & Benny's, TGI'S across the road... More

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Crosby, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I was in the area on business, and booked a night's accommodation at this Premier Inn. I have stayed once before, about 6 years ago. There are several nearby hotel chains nearby, but i am glad I chose this one. I was warmly greeted by the friendly chap on reception. He told me that as it was a hot day,... More

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Additional Information about Premier Inn - Newcastle (Metro Centre)

Address: Derwent Haugh Road | Swalwell, Gateshead NE16 3BL, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range (Based on Average Rates): $
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Also Known As:
Premier Inn Newcastle (Metro Centre) Hotel Gateshead
Premier Inn Gateshead

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Amenities

Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Wheelchair access
Hotel Style
#3 Family Hotel in Gateshead #4 Romantic Hotel in Gateshead
Number of rooms
72

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  • At what time does the pool open each day?

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