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All 20 Gateshead hotels

Premier Inn - Newcastle (Metro Centre)

Derwent Haugh Road | Swalwell, Gateshead NE16 3BL, England
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Premier Inn - Newcastle (Metro Centre)
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Ranked #9 of 20 Hotels in Gateshead
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
avril40 Kilmarnock, United Kingdom
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289 reviews from our community

Traveler rating
    126
    112
    29
    11
    11
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97
85
7
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
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    (62)
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Kilmarnock, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel for me is needing updated, staff very friendly and helpful. Food next door was good, no complaints there. Just needs updated, stayed at a few others which are far nicer. Also wasn't happy having to pay for wifi, considering what you pay for the room it should be included!!! When you have a teenager its a must have!!... More 

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Milton Keynes
Top Contributor
60 reviews 60 reviews
27 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel late November. I have to say that it is not as good as others. Check in was super quick and we had a nice quiet room at the end of the corridor (a must in all P.I.'s due to the amount of traffic) It was the decor that let it down, I feel that this hotel... More 

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London, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

Overall a very good experience. Room was clean, Towels needs to be updated. Very friendly and approachable staff during the day and night. We had good options for breakfast and dinner (Hot chocolate should be added to the breakfast menu). EXCEPTIONAL SERVICE: Bert (night staff) got us a refund when a licensed taxi driver overcharged us on our return to... More 

Review collected in partnership with premierinn.com

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Aberdeen, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

The location of the hotel did not match the description on the website. It suggested you would be in walking distance to the hotel from the metro centre...there are no pavements that allow you to do this...there are no pedestrian crossings to allow you to do this safely...the directions are confusing as there is no pavements, it leads u along... More 

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WhitbreadHotels, Online Customer Service at Premier Inn - Newcastle (Metro Centre), responded to this review

Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed up with... More 

Northamptonshire, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Great food, good staff, ideal for my workplace at the time. However: the rooms need a serious upgrade. Other than that its a premier inn so you know roughly what to expect and quite a way away if you want the city

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York, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

we picked this hotel as we were going shopping at the metro center. we got to the hotel and where told to sit down and wait as the lady had a queue, it was not what she said but the way she spoke to me. a guy checked us in and gave us a very basic check in did not... More 

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Carlisle, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed with this premier inn a couple of times now and everytime has been top dollor excellent service from all staff good restaurant on site but really close to others for those wishing to eat elsewhere two minute drive from metro centre so if the missus has plans for a long weekend in the shops this place is... More 

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Hastings, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My cousin and I stayed here having been unable to stay elsewhere further North as originally planned. The person on reception was extremely pleasant and helpful, making us both feel welcome. The room was warm, spacious and clean, the bed comfortable and further pillows were provided speedily and without question. The bathroom was spotless and I particularly liked the shampoo/body... More 

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Epping, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel room was clean and fresh, with a comfortable bed. The bathroom was clean and the fixtures worked correctly. Staff were friendly and helpful. We used the Taybarns restaurant next door for our evening meal.

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Somerset
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great stay with the whole team really friendly but especially the night team as we came back to the hotel late each night after visiting family and they always acknowledged us and made us feel welcome Used Taybarns for the first time for food and it was excellent value. £5.99 for an all you can eat with loads of variety... More 

Review collected in partnership with premierinn.com

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Additional Information about Premier Inn - Newcastle (Metro Centre)

Address: Derwent Haugh Road | Swalwell, Gateshead NE16 3BL, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range (Based on Average Rates): $
Number of rooms: 72
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TripAdvisor is proud to partner with Premier Inn, Booking.com, Priceline and Odigeo so you can book your Premier Inn - Newcastle (Metro Centre) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Newcastle (Metro Centre) Hotel Gateshead
Premier Inn Gateshead
Hotel Style:
#3 Family Hotel in Gateshead
#4 Romantic Hotel in Gateshead

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