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All 20 Gateshead hotels

Premier Inn - Newcastle (Metro Centre)

Derwent Haugh Road | Swalwell, Gateshead NE16 3BL, England
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Premier Inn - Newcastle (Metro Centre)
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Ranked #9 of 20 Hotels in Gateshead
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Debbie P Kidderminster, United Kingdom
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297 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kidderminster, United Kingdom
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The premier Inn is lovely the staff friendly and welcoming. The room was clean as you would expect from a Premier Inn. Little noise from outside but there were creaking floor boards from the room above. Woken up very early by them moving around the room. Pity about the Pub next door, serving cold food from aorund the world, pay... More 

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Lancaster, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Well located. Friendly staff. Classic premier inn, can't go wrong for the cost. Lots of restaurants close by. Easy to get to. Parking good. Breakfast was good and staff friendly there too. Will be staying again.

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3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

2nd stay at this inn, previous one 7 years ago. Place still looks good, staff are very friendly and knowledgeable about the local area. All areas of Newcastle are easily accessed from this inn especially the Metro Centre.

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Yorkshire, United Kingdom
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel on business during December, to say I have stayed at many premier inns all over the country, this has to be the worst. I'm really surprised it's still open with the hurrendous staff that run the hotel. What a shame because the hotel location is great and with a splash of paint it could be... More 

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WhitbreadHotels, Online Customer Service at Premier Inn - Newcastle (Metro Centre), responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments. We do apologise that on this occasion we failed to achieve this.... More 

Polmont, Scotland, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Another great stay at this chain. Very friendly welcome on arrival and also great help the following morning. Hotel was busy but surprisingly quiet and our room was top floor at the end of the corridor which always helps. Convenient for the Metro Centre and surrounding area and located very near the main road which made it very easy to... More 

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York, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We checked in around 9.30pm. We got a very warm welcome, and had a quick check in process. The room was not as modern as some of the refurbished hotels, but it had everything we needed. It was clean & comfortable. We didn't have any noise distractions during our stay. We had breakfast next door. Again, we got a very... More 

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Dumfries and Galloway, United Kingdom
5 reviews 5 reviews
3 of 5 stars Reviewed 4 weeks ago

A very good location for all the Newcastle and Metro Centre facilities, usual good standard of rooms and a very busy Inn being full most nights, the room view was not the best as we looked out onto an Air Con unit, Taybarns is a bit hit or miss and can sometimes look like feeding time at the zoo, if... More 

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Leeds, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good reliable standard as in any Premier Inn. Staff here were particularly friendly and concerned to make us welcome, even though they were working during the Christmas period when they would probably have preferred to be at home with their own families.

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Kilmarnock, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 16, 2014

This hotel for me is needing updated, staff very friendly and helpful. Food next door was good, no complaints there. Just needs updated, stayed at a few others which are far nicer. Also wasn't happy having to pay for wifi, considering what you pay for the room it should be included!!! When you have a teenager its a must have!!... More 

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Milton Keynes
Top Contributor
63 reviews 63 reviews
27 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed December 15, 2014

Stayed at this hotel late November. I have to say that it is not as good as others. Check in was super quick and we had a nice quiet room at the end of the corridor (a must in all P.I.'s due to the amount of traffic) It was the decor that let it down, I feel that this hotel... More 

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Additional Information about Premier Inn - Newcastle (Metro Centre)

Address: Derwent Haugh Road | Swalwell, Gateshead NE16 3BL, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range (Based on Average Rates): $
Number of rooms: 72
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Also Known As:
Premier Inn Newcastle (Metro Centre) Hotel Gateshead
Premier Inn Gateshead
Hotel Style:
#3 Family Hotel in Gateshead
#4 Romantic Hotel in Gateshead

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