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All 20 Gateshead hotels

Premier Inn - Newcastle (Metro Centre)

Derwent Haugh Road | Swalwell, Gateshead NE16 3BL, England
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Premier Inn - Newcastle (Metro Centre)
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Ranked #7 of 20 Hotels in Gateshead
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Kyliexxxblue East Kilbride
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259 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Kilbride
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

Booked this Premier in as nearest I could get to visit the Metro Centre, and must say that it was one of the best sleeps I have had, with a comfy bed, and very pleasant and friendly staff, also the Taybarn Restaurant next door very good value for money with all you can eat, at breakfast and dinner, for a... More

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Cambridge, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago NEW

I have stayed in many Premier Inns as they provide affordable stay with comfortable beds and ensuite facilities. This hotel provides all these but the rooms didn't have much in the way of furniture and the decor needed refreshing. The bed was comfortable and the sheets and towels clean and fresh. The staff were friendly and helpful and breakfast excellent,... More

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Broxburn, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

The hotel is in Gateshead at the River Tyne and close to Metro Centre. Our room smelled of cigarette smoke and we had to move rooms. The restaurant is Taybarns and was a buffet. Service is poor and the restaurant is really noisy and was not clean. I would not recommend eating dinner there and will not stay in a... More

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WhitbreadHotels, Online Customer Service at Premier Inn - Newcastle (Metro Centre), responded to this review

Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up by... More

2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here for three nights and the room was very clean and comfortable with black out curtains, triple glazed windows and an extra fan to keep the room cool. The staff were all really friendly and the location was quiet and easy to get to. We stayed at the nearby travelodge but the premier inn was better and only... More

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Scarborough, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very Good price when booked in advance. Ideal for what we wanted as a days shopping at the Metro Centre was what we went for and the location was ideal for us. The restaurant next door had free WiFi that could still be used in the Premier Inn Bedrooms, which saved paying for it from the Premier Inn, food was... More

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Worksop, United Kingdom
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 23, 2014

There's no getting away from the fact that this brand is of the more basic variety. However I was pleasantly surprised to find it was a) clean b) had everything you wanted. As someone who suffers with a back and hip condition I was dubious about the beds. How wrong I was this was a firm and comfortable bed that... More

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Burton Upon Trent
14 reviews 14 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 17, 2014

As usual for Premier Inn, the hotel was clean and comfortable with spacious rooms. Lots of parking. On site attached restaurant good for breakfast. Staff were very friendly, so happy to recommend here.

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Carlisle, United Kingdom
20 reviews 20 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 17, 2014

I booked this last minute as a weekend shopping break hotel. I arrived at about 17:00hrs on Saturday and was greeted by a friendly, professional lady on reception, she instantly made my family feel welcome. The first impression of the hotel was good as the exterior was well maintained as was the reception area. The lady direct us to our... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 13, 2014

Stayed here on Sunday and Monday night in August. It's in a busy area - but the views from the back are over fields. There is extra glazing in the windows to keep the road noise out which worked really well. Staff are very nice and welcoming. Room standards and hygiene were very good. The breakfast is a buffet which... More

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1 review
5 of 5 stars Reviewed August 9, 2014 via mobile

A lovely hotel, room was really spacious and welcoming. Staff were very friendly and accommodating. Great check out time so you aren't rushing to be out like most other hotels. Would definitely return.

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Additional Information about Premier Inn - Newcastle (Metro Centre)

Address: Derwent Haugh Road | Swalwell, Gateshead NE16 3BL, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range (Based on Average Rates): $
Number of rooms: 72
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Also Known As:
Premier Inn Newcastle (Metro Centre) Hotel Gateshead
Premier Inn Gateshead

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