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Hilton Newcastle Gateshead

4.0 of 5
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Bottle Bank, Gateshead NE8 2AR, England
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1 room 1 guest
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Hilton Newcastle Gateshead
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1,826 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Larkhall, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Recently had a overnight stay at the Hilton Gateshead Newcastle and had a great time. Hotel was very comfortable and all of the staff very helpful. Also had use of the spa which nice after a night out.

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West Sussex
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very helpful staff, enormous variety of food at breakfast and a large room with a great view of the river. Ask for a room at the front of the hotel to get the view, a bit more expensive but worth it. If you go for the first floor make sure you are not in a room over the bar if... More 

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Guernsey, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

So for the second year in a row the Guernsey National Cricket Squad found itself in the North East and again being superbly looked after by Martin and his team. Having arrived from various destinations and traveled across the Channel and up the length of England a swift check in was great before a T20 that night. Pre-orders on dining... More 

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London, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is in a great location overlooking the Tyne with stunning views from the reception and bar area but as we were in a room on the other side of the building, we didn't get to make the most of them. However, the room was a good size, was very clean and the bed was very comfortable. The breakfast... More 

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Linlithgow, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

Excellent service from staff. We had access to the Executive Lounge which made up for poor leisure facilities. We had a balcony which was described as a luxury item, it was more like a service gantry with dirty iron-work, moss and cigarette ends. If its a leisure break your after - stay somewhere else. If its a quality hotel with... More 

Review collected in partnership with Hilton Hotels & Resorts

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Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Ian L Thank you for taking the time to post a review following your recent stay with us at Hilton Newcastle Gateshead. I was pleased to read that you enjoyed the majority of your stay at the hotel, however disappointed that certain aspects detracted from your overall enjoyment. I do hope that this will not deter you from visiting... More 

Bury St. Edmunds, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Fantastic location and comfortable hotel for business whilst in Gateshead. Room was spacious, quiet and comfortable. Breakfast was very good. Pool & gym facilities are excellent and offer a great view of Newcastle.

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Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Benjamin B Thank you for taking the time to post a review following your recent stay with us at Hilton Newcastle Gateshead. I was delighted to hear that you enjoyed your time at the hotel, and hope to have the opportunity of being able to welcome you back again in the not too distant future. Kind regards Martin Robinson... More 

Southampton, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The hotel was booked for a weekend visit to explore Newcastle for the first time with some friends, the location was very good with easy access to the city. The room was nice and clean although more dated than expected, with a strangely positioned phone above the toilet! We were surprised to find a adjoining door in the room which... More 

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Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Adam W Thank you for taking the time to post a review following your recent visit to Hilton Newcastle Gateshead, even when it is not the kind of review we would like to have as feedback from our guests enable us to continually improve and exceed our standards. Guest satisfaction is very important to myself and my team and... More 

Chester
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great location overlooking the Tyne Bridge and within walking distance of quayside and Grey Sreet. Excellent views of historic city skyline. Modern minimalist foyer with bar & restaurant overlooking the city. Staff professional and helpful. Pool also available with fitness facilities. Rooms well furnished and comfortable with good storage, bathrooms and lockable safe. Many rooms have courtyard view so be... More 

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Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Patrick C Thank you for taking the time to post a review following your recent stay with us at Hilton Newcastle Gateshead. I was delighted to hear that you enjoyed the majority of your time at the hotel, however fully understand your comments regarding parking, which is chargeable to all guests at the hotel. I do hope that this... More 

Washington, United Kingdom
Level Contributor
90 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Family wedding at The Sage over the road meant that the hotel was perfectly placed for the overnight stay. We doubled up to two nights and spent the day in Newcastle (see other review in restaurants). Cannot fault the parking, staff, and breakfast. But as another reviewer has said recently the air-con is very noisy. One very interesting detail is... More 

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Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Frank R Thank you for taking the time to post a review following your recent stay with us at Hilton Newcastle Gateshead. I was delighted to hear that you enjoyed your time at the hotel whilst attending a wedding at The Sage Gateshead. I do hope to have the opportunity of being able to welcome you back again in... More 

Newcastle, England, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Booked afternoon tea here as I expected it to be something special with it being the Hilton. Took my god-daughter and best friend - book 2 x gluten free afternoon teas (liked the sound of the eton mess) And 1 childs afternoon tea. Got there around 1.10pm was 10 mins late as roadworks surrounding the Hilton - by 1.15 we... More 

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Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Mica P Thank you for taking the time to post a review following your recent visit to Hilton Newcastle Gateshead, even when it is not the kind of review we would like to have as feedback from our guests enable us to continually improve and exceed our standards. I was extremely disappointed that you did not enjoy your afternoon... More 

Hotel Review Summarization

What travelers say

  • Very good(21)
  • Executive Lounge(20)
  • River view(8)
  • Car park(8)
  • Great location(8)
  • Executive room(7)
  • Great view(4)
  • Short walk(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Bathroom (21)
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Pool/beach area (2)
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Other (93)

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Room/suite (22)
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Dining (10)
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Bathroom (2)
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Hotel & grounds (15)
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Business center/function rooms (1)
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Pool/beach area (1)
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Other (1)
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