Just had a weekend with mates at this hotel whilst playing golf in the area. Was surprised how cheap we got it...£75.00 per night for a twin room, breakfast included. I thought that was very good value. Hotel was very clean, staff good and plenty of them. Located just over the river a short walk to the Quayside. Only downside... More

We got a good deal to stay here for a family visit and go to an event at the Metro Arena. The reception area is spacious and welcoming, with a fantastic view over the Tyne to Newcastle on the other side. It is worth paying a little extra to get this view from your room rather than looking out onto... More

Arrived to be welcomed by the FOH manager who was amazing. Our room overlooked the river which was great and was very clean, quiet and a good size. Never visited the restaurant or bar for food or drink so couldn't review. However the biggest let down was breakfast. The staff were terribly unattentive from the moment we arrived and this... More

Excellent hotel with large rooms and really good standards. Check in was straight forward and very quick on Friday. Wished we'd paid extra for the river view. We spent some time in the pool/sauna which was a nice treat for us. Bar area was pleasant to enjoy an evening nightcap. A walk into Newcastle or down to the Quayside was... More

Arrived at hotel found carpark quite easily, Check in superb Monique very helpful and smiley. Paid £10 extra for river and bridge view which was fine, room ok but bathroom very basic with shower curtain that was a bit tatty and not the quality of toiletries as expected when booking I am sure we were promised crabtree and evelyn but... More

Stayed here last month on a Sunday night before going on holiday the next day. Quick, friendly check in and nice upgrade to a family size room. Made use of the pool area with a nice Jacuzzi, steam room and sauna but on previous stays this can get very busy with "Spa Day" customers. Had access to the Executive Lounge... More

Great location for a trip to newcastle. we got a 2 day trip off travelzoo for£99-00 all meals included. food was good a good size carpark below the hotel. 10 minute walk across the bridge and your in the centre.

The hotel is well appointed, well positioned and great to access restaurants and bars which are 10 minutes away across the millennium bridge. Food good and the car parking is spot on even for 4 x 4 . ( don't judge me I have big dogs.) The bed was not great which is kind of a major point of the... More

May 14th 2013 Spa day..... Arrived at spa 10.30am to be greeted by a mother and baby swim group. Couldn't get in the changing rooms !!!! Possible when we booked receptionist should of told us. We decided coffee & sandwich upstairs in bar until the changing were rooms free. We Ordered at bar and sat (fantastic views) coffee arrived..... At... More