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Hilton Newcastle Gateshead

4.0 of 5
Hotel website
Bottle Bank, Gateshead NE8 2AR, England
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1 room 1 adult
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Hilton Newcastle Gateshead
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2,016 Reviews from our TripAdvisor Community

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Lincoln, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for one night in a deluxe toom with river view. Best hotel ive stayed in for a long time. The room was spacious and through the floor to ceiling window was a fabulous view of the Tyne Bridge etc. We were going to The Sage and the hotel is very close to it. The staff were friendly and... More 

Helpful?
Thank DaveGrainge
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I stayed here for one night for a girls weekend away! We had an executive room with a river view. Well worth the upgrade! With the upgrade we got access to the executive lounge with food and drinks and unlimited alcohol between 6-8pm! Lovely friendly service from Kath who works in the executive lounge and she made us feel very... More 

Helpful?
Thank Lisa E
Hawick, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here with my wife for the weekend At the end of January Staff where great It is worth the extra to go into an executive suite. Breakfast was good as well. The staff could not do enough for you at breakfast The executive lounge is on the 5 floor and had well stocked fridges with free refreshments Would stay... More 

Helpful?
Thank Colin W
London, United Kingdom
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Hilton Newcastle Gateshead for about 3 weeks in March while I was in Newcastle for a project. The hotel has a nice location close to the river and pretty much in walking distance to all the great restaurants around the Tyne. The rooms are very spacious and the bathrooms are ok too. The executive lounge has... More 

Helpful?
Thank nrm77
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear nrm77 , Many thanks for your review , I am very pleased you enjoyed your stay which is especially pleasing being a long term guest , I am glad you found the location good and the rooms , and thank you very much for the positive feedback regarding my team . I look forward to seeing you in the... More 

Bury, Lancs.
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here whilst working on the Great North Run. It's the hotel where the athletes were staying which tells you a lot. I had a huge double room, with a lovely bathroom and a great shower (much needed after a day in the rain). The staff were lovely and extremely helpful and the hotel generally is a nice place to... More 

Helpful?
Thank Dom1ski
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Dom1ski , Many thanks for your review , I am so pleased to hear you enjoyed your stay and the local facilities , also thank you for the feedback about my team and the hotel environment this is great to hear especially at a busy time , I look forward to seeing you back at the hotel in the... More 

Manchester, United Kingdom
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is approximately a 15 minute walk from Newcastle central station and approximately 5 minutes in a taxi (under £5.00). There is a bus stop, stand B just round the corner from the hotel, from which you can get numerous buses into Newcastle for £1.50. The views are great when you're venturing to and from the hotel. The service... More 

Helpful?
Thank Alison G
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Alison G , I hope you are well , Many thanks for your recent review I Am glad to hear you enjoyed your stay but I do apologise for the issues you have come across involving the room and bedroom amenities I appreciate this feedback and I shall ensure we learn from this , I do hope to see... More 

Edinburgh, United Kingdom
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Although this is a 10 min walk from the Gateshead side into Newcastle territory, it offers stunning views along the river and across to the castle. It is on a steep hill so walking back is a wee bit challenging. Disappointed in our taxi driver, who on hearing the word "Hilton" decided to take us the longest way around to... More 

Helpful?
Thank Lisboeta56
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Lisboeta56 , I hope you are well , Many thanks for your recent review I am pleased to hear generally you enjoyed the hotel and thank you so much for your comments this sort of feedback helps us improve our service I hope to see you at the hotel again soon . Kind Regards Martin More 

Scarborough, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I attended a conference and stayed for two nights. The room was spacious with everything we needed. The bed was very comfortable and despite the hotel being very busy it was quiet. The only negative was there were no sockets near the bed. We ate in the hotel and the food was good if a little overpriced. All in all... More 

Helpful?
Thank Anne S
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Anne S , I hope you are well , Many thanks for your recent review I am very pleased to hear you enjoyed your stay , Thank you for the points you raised with regards to the sockets things like this are useful when we look at our refurbishment program . I look forward to seeing you in the... More 

South Elmsall, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

My partner booked us a weekend away as a surprise for me for Christmas, we went the last weekend in January. He had arranged us to have a spa treatment on the Friday as we arrived. As we arrived at the spa the lady at reception was welcoming and friendly, we both chose the Swedish full body massage. The masseuse... More 

Helpful?
Thank jessnchad
West Yorkshire, United Kingdom
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a large room, but it was tired and outdated. Bathroom was more like student accommodation. Breakfast service made up for some of this as it was good quality food, with a great chef (omelettes etc). The restaurant also has great views overlooking the Tyne Bridge and the city. For the wifi, you need to call reception for a... More 

Helpful?
Thank CoopertheDog
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear CoopertheDog , Many thanks for your recent review , I apologise that the bedroom and bathroom were not to your liking But thank you for your positive comments regarding breakfast and the view from the restaurant , With regards to the internet we offer all guests complimentary internet in the hotel apologies if you were not made aware of... More 

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