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All 20 Gateshead hotels

Hilton Newcastle Gateshead

4.0 of 5 Hotel   |   Bottle Bank, Gateshead NE8 2AR, England
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Hilton Newcastle Gateshead
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Ranked #10 of 20 Hotels in Gateshead
A recent review
4 of 5 stars reviewed yesterday
21Jo Surrey, England
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1,342 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Surrey, England
Top Contributor
56 reviews 56 reviews
18 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here one night recently whilst on a business trip. The hotel is in a great location just a short walk across the river to the Quayside and lots of bars and restaurants and the shopping area. Check-in was friendly and quite efficient although my card payment for the room went on a separate transaction to my card payment... More

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Andrew6287, Front Office Manager at Hilton Newcastle Gateshead, responded to this review

Dear 21jo Many thanks for your comments about your recent stay , Iam so pleased you enjoyed the Hotel and the Location . I am pleased you enjoyed the experience and look forward to welcoming you in the future . Kind Regards Andrew . More

Cheshire, UK
Top Contributor
71 reviews 71 reviews
36 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here on a Saturday night recently and although we found the hotel clean, sapcious, well-located etc. and our room had a great view. our stay was ruined by the other guests. From around midnight til 4.30am we were constantly woken and/or kept awake by people rolling in drunk, having TV or music on at ridiculously loud levels, screaming, banging... More

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Andrew6287, Front Office Manager at Hilton Newcastle Gateshead, responded to this review

Dear Charlie , Thank you for recent feedback I am very pleased you liked the hotel , But obviously very sorry your sleep was disturbed we do have security on to try and stop ANY antisocial behaviour ./ Please accept my apologies for this issue and i do hope to see you back at the Hilton in the near future... More

Guernsey, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our stay was excellent and ideal for purpose. The whole experience, from check-in to check-out, left the party stress free and in a perfect frame of mind to complete our mini-tour. For me the experience of the restaurant and the work of the Staff made a very positive impact. I was also fortunate to have been given a very, very... More

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Andrew6287, Front Office Manager at Hilton Newcastle Gateshead, responded to this review

Hi , Many thanks for your kind comments i am very pleased you found your stay relaxing Also many thanks for your kind comments about our resturant team We hope to see you again next year Kind Regards Andrew More

Derby, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Love this hotel. It helped we were there for a special occasion so had a room on the executive floor with a balcony overlooking the river. The executive bar was a great addition to the stay where we had canopies which included curry, beef and Yorkshire puddings, fish, cold meats, nibbles and also lots of alcoholic an non alcoholic drinks.... More

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Andrew6287, Manager at Hilton Newcastle Gateshead, responded to this review

Dear Dorothy Thank you for yor review I am so glad you enjoyed your stay and use of the executive lounge and other facilities I look forward to seeing you back at the hotel soon . Kind Regards Andrew More

Guernsey, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

From the initial recommendation from NUSC, to the booking process with Kay and, the actual stay everything worked so smoothly. The team management have reported back to me that the hotel facilities were fantastic and the rooms and catering were spot on. They were most impressed with the efficiency and friendliness of your staff and, how they went out of... More

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Andrew6287, Front Office Manager at Hilton Newcastle Gateshead, responded to this review

Dear Mark , Thanks for the great comments I am pleased you and your guys enjoyed the Hilton experience and managed to get a couple of good results while you were in the area Hopefully we will see you again soon . Kind Regards Andrew More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We have been staying at Hilton Newcastle Gateshead for six years as part of our cricket tours each summer. Our team management are always given extra special treatment - All in all, our tours to the North East of England would just not be the same if we did not stay at Hilton NG. The hotel has become an iconic... More

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Andrew6287, Front Office Manager at Hilton Newcastle Gateshead, responded to this review

Dear Linda , Thank you so much for your comments I am so glad you enjoyed your latest visit We look forward to your annual visit it is always good to see you enjoying the hotel and hopefully we will see you next year !! Kind Regards Andrew . More

Belfast, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

My wife and I had a 3 night stay at the Hilton Gateshead in September. It was one of our best experiences. The staff were very helpful, the hotel was set in a beautiful location overlooking the river Tyne, Bridge and Millenium bridge.

Review collected in partnership with Hilton Hotels & Resorts

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Andrew6287, Front Office Manager at Hilton Newcastle Gateshead, responded to this review

Dear Jo 1 I am glad to hear you enjoyed your break Thank you for your comments especilly the feedback regarding our team members that is great to hear I hope to see you again soon . Kind Regards Andrew . More

Senior Contributor
26 reviews 26 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is in a great location with fantastic views. It's modern ish hilton with very nice friendly staff, nice clean rooms with all the mod cons, the shower isn't very good, we were on the 5th floor so that might have had something to do with it!!!. Parking is very expensive too, those in the know appear to park... More

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Andrew6287, Front Office Manager at Hilton Newcastle Gateshead, responded to this review

Dear Laura R Firstly congratulations on running the Great North Run !! and thank you for your comments about your stay i am pleased to hear you enjoyed the exoperience May see you next year . Kind Regards Andrew . More

Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

I thoroughly enjoyed my stay in the Hilton - i d just ran in the Great North Run needed to eat then sleep and the hotel was clean and all staff really friendly and accommodating !! would definelty stay again had a fab view of Tyne bridge too so perfect end to fab weekend :)

Review collected in partnership with Hilton Hotels & Resorts

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Andrew6287, Front Office Manager at Hilton Newcastle Gateshead, responded to this review

Dear Bill P , Many thanks for your recent review We are very glad you enjoyed the hotel and the view and your well deserved rest after the Great nort Run , We hope to see you back at the Hotel soon . Kind Regards Andrew More

Milton Keynes, United Kingdom
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights for the Great North Run. I had a double deluxe room which overlooked the Tyne Bridge. There was an unfortunate nasty stain on the floor but other than that my room was lovely and clean. The reception let it down only in the fact they just handed you an envelope and that was the... More

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Additional Information about Hilton Newcastle Gateshead

Address: Bottle Bank, Gateshead NE8 2AR, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Newcastle Gateshead 4*
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Also Known As:
Hilton Newcastle Gateshead Hotel Gateshead
Hilton International Gateshead
Hilton Gateshead
Gateshead Hilton

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