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Ramada Encore Newcastle-Gateshead

3.0 of 5
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Hawks Road, Gateshead NE8 3AD, England
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Ramada Encore Newcastle-Gateshead
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Ranked #11 of 20 Hotels in Gateshead
A recent review
4 of 5 stars reviewed 6 days ago
Laurawillox17
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886 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

There was 15 of us that stayed here last weekend on a hen party. The hotel is buzzing with hen & stags. The staff was friendly, service & breakfast was good. The rooms were clean and just want you needed for a weekend away! Would definitely recommended this hotel if your going on a Henny/stagger or weenend away with the... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Had a lovely stay in the Ramada Encore. Ideally situated on the Gateshead side of the Tyne. Within walking distance of all the local pubs and restaurants. The rooms where immaculate and we found the staff to be very friendly with a lovely welcome at the reception. Will defiantly stay there again.

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Derby, United Kingdom
Top Contributor
59 reviews 59 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Good standard hotel in a good area of Newcastle close to Gateshead and the tune bridge. Check in easy, rooms of good standard. Very pleased with bathroom which often lets a place down. Breakfast was hot buffet of a decent standard. Perfect for business and I expect for family too. Would recommend.

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Manchester
Top Contributor
80 reviews 80 reviews
23 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was reasonably spacious. The storage is that of a lower end chain hotel where guests stay 1 or 2 nights. The bed is conformable but it's a small double, so if you're sharing a room with a friend rather than a partner it's cosy. The bathroom was pretty good, no bath but a good quality shower. Location is... More 

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Brighton , East Sussex
Top Contributor
80 reviews 80 reviews
80 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed two nights on business, good on site parking £5.00 per night, free Wi-Fi. Room was pretty good , decent comfortable bed, only had a shower in my room. Had evening meals both nights, food is ok , but my meals both nights came out within minutes of being ordered so not sure if they were just heated up. Breakfast... More 

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Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you rhodesiabill for your valued review, I'm glad you found our facilities to your liking but I am dissapointed to hear that you were less than satified with your breakfast and will be looking into this issue further. All our food is prepared on site by our chefs and can only suggest that during quiet times or if there... More 

Livingston
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here with work, good location as close to station and near enough for a walk if you are fit enough. The rooms are clean and modern but the bed is very small, ok for one but not exactly made for two people. Staff as polite and friendly. The downside was the breakfast, arrived at 9.20 to find the entire... More 

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Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you nick_higgins for taking the time to review your stay at Ramada Encore Newcastle Gateshead. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that... More 

Folkestone, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was perfect for our stay. Staff were friendly and helpful and apart from having to ask about making the two single beds into a large double as booked (which was dealt with efficiently and very effectively whilst we were out) it was a very pleasant experience. Would be happy to use this hotel again in the future :)

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Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for choosing to stay at the Ramada Encore Newcastle Gateshead. I am glad to hear that we were perfect for your stay and that our staff were friendly and helpful, I will pass on your lovely comments to our team. It's fantastic that your stay was pleasant even with your room change. We hope to see you again... More 

Bradford, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Check in was ok and all seemed fine until we went to sleep at night and there was a constant humming noise sounding like live voltage that kept going on and off every ten minutes. No sleep, not happy and will be complaining. Avoid room 112 on the first floor!

Was this review helpful? Yes 1
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you Amanda F for choosing to stay at Ramada Encore Newcastle Gateshead . I apologize that your experience was anything less than satisfying and will be investigating the humming sound you heard during your stay. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your... More 

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