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Ramada Encore Newcastle-Gateshead

3.0 of 5
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Hawks Road, Gateshead NE8 3AD, England
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Ramada Encore Newcastle-Gateshead
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979 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were well impressed with the hotel, right from when I phoned in advance to ask about parking and access. The staff couldn't have been more helpful, and again at our arrival. The bedroom was clean and comfortable. We didn't use the restaurant, despite the tempting menu. As it was only a 10 minute walk to the Millennium Bridge, we... More 

Review collected in partnership with Ramada

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Arrived to early check in which is great to a very nice greeting from the reception staff as always very friendly and helpful and always remember us from previous visits.....lovey chilled afternoon in hotel bar then a meal and a few drinks reasonable priced and excellant portions.....bedroom spotlessly clean and when we needed another towel it was delivered promptly.....brilliant nites... More 

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Elgin, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 days ago NEW

Lovely hotel, but what a total nightmare, 4 disable bays, all being used by non blue badge holders (guests & staff) I had to ask the staff if they could get a car moved so we use a bay as husband is a blue badge holder, which they done, bedroom window wouldn't shut, stag & hen dos, what a bloody... More 

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Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you Christine E for taking the time to write your valued review. I apologize that your complaint had not been responded to in a timely manner and your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

Overall very good - staff friendly, room clean and tidy. Only two negatives. One - there is NO power point to plug in or charge an electric razor. I have travelled the world but that's the first time I have experienced that. Second if you sit up in bed and lean gently against the headboard (a.k.a wall) the bed moves... More 

Review collected in partnership with Ramada

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Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you Toonvisitor for your review. It's good to hear you found our staff friendly and rooms clean. I pologise there was no socket for your electric razor, we do offer shaving adapters at reception please do not hesitate to ask our team for one next time you stay with us. I will raise the issue you had with your... More 

London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My boyfriend and I stayed here for a typical party weekender with friends. They were at a hotel closer to the city centre whereas this hotel is better for people who don't mind walking into Newcastle or happy to take taxis everywhere. I think we got the better hotel (and for cheaper.) The rooms were lovely, clean and the wet... More 

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Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for your review. I'm happy you enjoyed your stay with us and hope to see you next time you visit the city. More 

York, United Kingdom
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My wife and I came for a one night stay Friday into Saturday, we plumped for the cheapest we could get so there was no breakfast for us and the room looked out over the car park, however due to the location of this hotel, I don't think there are any rooms that offer a desirable view, the double room... More 

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Harrogate, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Really enjoyed our stay staff really good especially Sophie. Ordered our take away pizza which was really good thank you :)) . Breakfast was good and the room was spotless and really comfortable.

Review collected in partnership with Ramada

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Yarm, United Kingdom
Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago NEW

Stopped in this hotel last year on a year end celebration with work and found it good this year wasn't allowed back into the hotel without giving my name and rank oops sorry room number. I'm a mature man on my own just wanting to go to bed to sleep in the room I have paid for. I could understand... More 

Was this review helpful? Yes
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for taking the time to write your valued review. I apologize that your experience with our security team was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Central place to stay while visiting Newcastle. Friendly and helpful staff clean rooms excellent food. The gym small but well equipped to help you unwind after busy day shopping or working hard at the office

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