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Newcastle Gateshead Marriott Hotel MetroCentre

4.0 of 5 MetroCentre, Gateshead NE11 9XF, England
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Certificate of Excellence 2014
Newcastle Gateshead Marriott Hotel MetroCentre
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Newcastle Gateshead Marriott Hotel MetroCentre
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479 reviews from our community

Traveler rating
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    193
    49
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ashbourne, United Kingdom
Top Contributor
150 reviews 150 reviews
57 hotel reviews
380 helpful votes 380 helpful votes
4 of 5 stars Reviewed yesterday NEW

An out-of-the-box comfortable Marriott, which was conveniently located for my client. Parking and check in were easy, even though the rooms are (apparently) all the same, and as a Platinum member of the Marriott frequent guest program the usual upgrade was not possible. Also of note to Marriott members is that there is no concierge lounge either. The bar food... More

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Kaohsiung, Taiwan
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The only highlight of my stay was the Wild West theme room. Unexpected so I thought it was nice. If I would get it again I wouldn't be that happy tho. It's good to try for one night but that's it. Interacting with staff only exchanging money (good thing they were patient with small coins). Breakfast below Marriott average. Location... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at our hotel and leaving a Trip Advisor review on your experience. I am glad that the Wild West room was the highlight of your stay. I have cascaded your feedback to the relevant teams in the hotel. We hope your travels will bring you back to the area in the near future. Kind... More

hartlepool
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Choose this hotel for its location to the metro centre,cudnt have asked for more wish we had booked for two nights,excellent service from booking in to checking out, one of the best breakfast we have had in a hotel.

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at our hotel and leaving a Trip Advisor review on your experience. Delighted that we may managed to and even exceeded your expectations during your stay. We look forward to welcoming you back for the "second night" Kind regards Raoul Lemmerling General Manager More

Isle Of Man
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and myself met our sons here for a weekend in newcastle. Everyone was friendly and everything we asked for was provided for. We had an interconnecting room with our sons and the rooms are very big. Comfy beds and pillows. A taxi ride from newcastle.

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at our hotel and leaving a Trip Advisor review on your experience. I am delighted that everything was to your expectation, we look forward to welcoming you back to the area and hotel. Kind regards Raoul Lemmerling General Manager More

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Although I am a member of the gym I had a meal in October. I was waiting for my wife and had decided to have a light meal. The staff were very friendly and eager to please. The food was very nice although had a slight wait for my soup. Overall a very nice experience which I would be happy... More

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for your review of a recent meal experience at the hotel. Please accept my sincere apologies for the wait, I have passed you comments to the bar team. We look forward to welcoming you back to the outlets. Warm regards Ajith Kuriakose More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Brilliant hotel very clean room, very helpful and very friendly. Couldnt of asked for a better hotel and very close to the Metro Centre and only a 5 minute walk to the Metro Centre and food was excellent.

Was this review helpful? Yes 1
Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at our hotel on your recent trip to Newcastle Gateshead and reviewing your experience at the hotel on the site. Your kind words of recommendation has been shared with the team and we look forward to welcoming you back in the near future Warm regards Ajith Kuriakose More

Manchester, United Kingdom
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very near the Metro shopping centre and near to the A1. Parking is free and plentiful with exceptionally wide parking spaces. The bedrooms are modern spacious and come with a safe, comfortable double bed, seating area and tea and coffee making facilities. Breakfast was a pleasure. Plenty of well spaced tables and a very good selection of... More

Was this review helpful? Yes 1
Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for posting a review of our hotel, following your recent stay. Your kind words of praise reinforces the work of our teams; I have also passed your constructive feedback to the kitchen team who will ensure that the necessary training is carried out to prevent any recurrence. We look forward to welcoming you back to the area and... More

Birkenhead, United Kingdom
Top Contributor
62 reviews 62 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The reception staff are helpful, the rooms are excellent, and they tend to get the little things right. The thing I really like about this hotel is the breakfast in the room. The time is guaranteed, the selection is superb, and it is served very well.

Was this review helpful? Yes 1
Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at our hotel on your recent visit to Newcastle Gateshead and posting a review on your experience. Your kind words of praise have been passed onto the team, we look forward to welcoming you back to the hotel in the near future. Warm regards Ajith Kuriakose Director of Operations More

London
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was always a treat when we stayed in a Marriott, when I was growing up. It still feels a bit like that, because everything's a bit roomier and better quality than your average city break hotel. The beds are soft, plus there are two of them which if you're staying alone seems a huge extravagance. The decor is not... More

Was this review helpful? Yes
Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at our hotel and taking the time to post a review. Your feedback is of paramount importance to us, as it helps us to improve our standards. Thank you for the kind comments on the service your received from the team. We look forward to welcoming you back to the hotel in the near... More

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed at this particular hotel in october, for a weekend for my birthday as a gift from my boyfriend. We got the train from edinburgh to newcastle and a train from newcastle to the metrocentre. We found the hotel eventually after walking through all sections of the metrocentre. The hotel looked very posh and luxurious from the outside and on... More

Was this review helpful? Yes 1
Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay with us on your recent weekend and taking the time to review your experience. We look forward to welcoming you back to the hotel in the near future. Belated happy birthday! Warm regards Raoul Lemmerling More

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Additional Information about Newcastle Gateshead Marriott Hotel MetroCentre

Address: MetroCentre, Gateshead NE11 9XF, England
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range (Based on Average Rates): $
Hotel Class:4 star — Newcastle Gateshead Marriott Hotel MetroCentre 4*
Number of rooms: 150
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Also Known As:
Newcastle Marriott Metrocentre
Marriott Newcastle Upon Tyne
Marriott Gateshead

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