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Newcastle Gateshead Marriott Hotel MetroCentre

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MetroCentre, Gateshead NE11 9XF, England
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Newcastle Gateshead Marriott Hotel MetroCentre
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Newcastle Gateshead Marriott Hotel MetroCentre
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541 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Harrogate, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you're a shopaholic then this could be the place for you - nestling amidst the Gateshead Metro Shopping Centre and offering all the quality you can expect from Marriott Hotels - got to get me one of those beds! Check-in was warm and welcoming, the bedroom was fab and breakfast was delicious. We never had a chance to use... More 

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Jon, Thank you for taking the time to review your recent experience at our hotel and kind words of recommendation. I am delighted you found the hospitality, location and facilities rewarding. We look forward to welcoming you back to the local area and hotel soon, perhaps you could try out the leisure facilities and bar that you missed on... More 

Arbroath, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Have been a few places recently and it was hugely refreshing to have a very peaceful and comfortable nights sleep at this lovely hotel. Great welcome, easy check in and a comfy and clean room. Pleasant bar and surroundings for a beer too. Great nights sleep, lovely shower and bathroom and then a really pleasant breakfast - I am not... More 

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Guest, I appreciate your kind words of recognition of the hotel facilities and service you received on your recent stay. Thank you for taking the time out to review your experience and we are glad we have converted another guest to a "Marriott breakfast fan"! We look forward to welcoming you back in the near future Warm regards Ajith... More 

Ipswich, England, United Kingdom
Contributor
15 reviews 15 reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel, good facilities, friendly staff. All in all really good location. Metro centre right next door, lots of places to eat so really handy. Room I stayed in really spacious, clean and tidy. Would recommend.

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Elaine, Thank you for reviewing our hotel on the TA site. I am delighted you found the location and facilities meet up to your expectation. Pleased that you will recommend us to your family and friends, we look forward to welcoming you back to the area and the hotel in the near future Warm regards Ajith Kuriakose Director of... More 

Nottingham, United Kingdom
Top Contributor
288 reviews 288 reviews
38 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is clean spacious and airy. Rooms are large and well fitted out. What made this hotel special was the staff. From a wonderful reception at the front desk to one of the most helpful concierge, he was fantastic. Staff in bar were friendly, quick and accommodating. Breakfast staff we friendly and couldn't do enough. Wonderfull people keep it... More 

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear SmilerP, Thank you for sharing your experiences on the TA site; delighted our friendly hosts looked after you all through your stay. I will certainly pass on your kind words of recognition to the team and Dean taxis. We look forward to your next trip to the area. Kind regards Ajith Kuriakose Director of Operations More 

Hatfield, United Kingdom
Top Contributor
99 reviews 99 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for one night on business a week or so back and can definately say that this hotel has the right ingredients for a good nights stay. I was warmly welcomed by reception staff, my room was clean, well furnished and quiet. I slept well and awoke refreshed, for me there isnt a much better recomendation than that... More 

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Rosemary5757, Thank you for choosing to stay at our hotel on your recent trip to Newcastle Gateshead. We are delighted we were able to provide you with a good nights stay, and look forward to hosting you on your next trip. Thank you for taking the time to post a review on the TA site. Warm regards Ajith Kuriakose... More 

England
Contributor
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After multiple stays over the last 2 months I feel I know this hotel well enough to make some comments. Some background; having been born & raised only a few miles up the valley I was looking for a nearby hotel while visiting my seriously ill Father (who subsequently died unfortunately). Anyway, as a Marriott Gold member I obviously considered... More 

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Graeme001, Thank you for choosing to stay at the hotel on your recent visits to the area, and taking the time to share your experiences on the TA site. My sincere condolences for your recent loss. Delighted that we were able to meet and exceed your expectations, and I will share your feedback with all team members. I have... More 

N Ireland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 19th -25th April 2015 This hotel is probably the best place to stay in the Newcastle region ,it caters for all from business trip to family holidays. I have been staying here nearly every week for the last 2 years or more . The staff can not do enough for you from Elizabeth , David and Helen on breakfast... More 

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Blogdog, Thank you for choosing to stay with us over the last two years, and your kind words of praise for the team. We are delighted to host you at the hotel, and I know the team always look forward to your return, every time. I look forward to catching up with you in the hotel or at the... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a lovely stay at the Marriott, very comfortable bed, nice room, excellent facilities, every where spotless, fantastic breakfast, all staff friendly and helpful, convenient location, I recommend this hotel wholeheartedly.

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Jessie2907, Thank you for choosing the hotel, and taking the time to review us on the TA site. Your recommendation is truly valuable and we look forward to welcoming you to the area and hotel in the near future. Warm regards Ajith Kuriakose Director of Operations More 

Wigan, United Kingdom
Top Contributor
53 reviews 53 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Marriott is not a hotel chain that I seem to use regularly..... Maybe I need to re-think that. The building from the outside is somewhat soul-less.... a bit 80's build but reception is spacious and ample car-parking right outside all started as a plus. Check in was a pleasure. The receptionist was perhaps the most professional that I have encountered... More 

Was this review helpful? Yes
Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Guest, Thank you for choosing to stay at our hotel on your recent trip to Newcastle Gateshead; delighted to understand that we exceeded your expectations as a hotel and hotel brand. Your kind recognition for the check in, has been passed onto the team. We look forward to welcoming you back to the hotel and local area in the... More 

Glasgow, United Kingdom
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 17, 2015

Superb hotel. We were given a very large twin bedded rooom, reasonable rate. Staff all very friendly and competent. Very good choice and quality at breakfast. Located right next to the metrocentre. And from there, five minutes on the train to Newcastle. Oh, and the pool was very good too.

Was this review helpful? Yes
Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Andrew F, Thank you for reviewing your recent trip to the Marriott Metrocentre hotel; I am delighted we matched your expectations with our double-bed rooms, the pool, breakfast and hosts. I would appreciate if you would let me know, what more could have helped tick the 5th star in your review? This would help prepare us for your future... More 

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