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All 20 Gateshead hotels

Newcastle Gateshead Marriott Hotel MetroCentre

4.0 of 5 Hotel   |   MetroCentre, Gateshead NE11 9XF, England
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87%
Ranked #6 of 20 hotels in Gateshead
Certificate of Excellence 2014
A recent review
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435 people have reviewed this hotel

Traveler rating
    202
    176
    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
Middlesbrough
Top Contributor
53 reviews 53 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Back for a second time at this Hotel and this time it did not disappoint we arrived early on the Saturday around 1.00pm the front desk staff were very accommodating and we were in our room very quickly although the Hotel was completely full we had no hold ups what so ever, and parking is free. Our room 317 was... More

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to return to the area and stay at the hotel. I am delighted we were able to meet and exceed your expectations on this occassion. Please let us me know of any future visits planned, so that we may be prepared for your (early) arrival. Warm regards Ajith Kuriakose More

Washington DC
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Gateshead is the town directly across the river from Newcastle. You can walk there on any of several foot bridges, and exciting places like the BALTIC art center and the Sage entertainment venue are right there. It is a part of Newcastle. But Gateshead MetroCentre is not in THAT part of Gateshead, and MetroCentre has nothing to do with the... More

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at the hotel on your recent trip to Newcastle Gateshead and taking your invaluable time to review the hotel facilties and your personal experience. May I request that you contact me directly at the hotel, for the opportunity to restore your faith in our hotel. Warm regards Ajith Kuriakose More

Brighton
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located well for the metro but a little out of town. Looks dated from the outside and landscaped by car parks. However once inside it's really nice. Room had two huge beds good heating/aircon new TV quality fittings poor quality biscuits though :-/ Breakfast staff amazing some of the best I've experienced Good stay for work

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at our hotel on your recent visit to Newcastle Gateshead. I appreciate your feedback and kind words of praise for the breakfast hosts. We look forward to welcoming you back to the hotel. Warm regards Raoul Lemmerling General Manager More

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

anyone reading my reviews knows i try to be objective...location great if you have a car and use the a1 if not its a bit out of the way at the back of the metrocentre quite a walk from the station to take you into newcastle so be aware of this... to the plus side cabs are plentiful in the... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at our hotel on your recent visit to Newcastle Gateshead. I sincerely appreciate your feedback, which we will definitely use to meet and exceed the expectations of our guests. We look forward to welcoming you back to the hotel in the near future, and an opportunity to restore your faith. Please do not hesitate... More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Wasn't wowed by this hotel but nothing I could really complain about. Rooms are spacious if not a little dated and hotel contains bar and restaurant. I have stayed at this hotel a few times in recent months and whilst the hotel has a great pool, every time I have been children's swimming lessons have taken place in the evening,... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at the hotel on your recent visit to the area. Fully appreciate taking the time to review your experience and will certainly take the feedback on board and look a ways to meet your expectations better. Warm regards Raoul Lemmerling General Manager More

Cumbria
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2014

Great location, the room we had had 2 queen size beds which were very comfortable and so were the pillows. Plenty of tea and coffee+ biscuits, toiletries supplied and lovely big towels. Breakfast was very good just about everything you could think of and the staff friendly and helpful

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at our hotel on your recent trip to Newcastle Gateshead, and taking the time to review your experience. I look forward to welcoming you back to the area and hotel, in the near future Warm regards Raoul Lemmeling More

Tamworth, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 22, 2014

Great 5 days spent in Executive room at this 'Metro Center' located hotel. Only 4 miles to Newcastle center and walking distance to most of metrocenter. Staff are extremely helpful and look after you from start to finish. Highly recommended hotel for business and leisure, for singles, couples and families

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thanks for posting a fantastic review of our hotel and delighted you had a brilliant time. Look forward to welcoming you back. Regards Raoul Lemmerling General Manager More

South Jersey,
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 19, 2014

Very nice Marriott property with great location for the Metro Center and connections to the trains and bus station. Visited Hadrians wall using trains and the AD122 bus, Fantastic. Nice Fruit Basket from the Hotel for our 30th Wedding Anniversary ! All workers met were fantastic. The kids likedToby Carvery at the metro center the best. (go figure) From Marriott... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank your for choosing to stay at our hotel, and delighted that we exceeded your expectations on your 30th wedding anniversary, and as a platinum member. Look forward to welcoming you back to the area and hotel soon! Regards Raoul Lemmerling General Manager More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 15, 2014

Stayed overnight at this hotel for a concert show held in the City. Usual high impeccable standards, bar, restaurant comfortable and room cannot be faulted. Staff wonderful and surprisingly, all seemed English. Surprised at the London bar prices but maybe typical of Newcastle itself. Taxis take you into the centre for around a tenner.

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for your review and words of praise; we look forward to welcoming you back to the hotel in the near future Warm regards Ajith Kuriakose Director of Operations More

St. Albans, United Kingdom
Top Contributor
89 reviews 89 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 12, 2014

I stayed overnight and then was part of a business meeting the following day. Laura was helpful during the booking process and Gareth was very helpful on the day. The whole place is well looked after and in a convenient location next to the A1. I will definitely come here again.

Was this review helpful? Yes
Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for the review; Gareth and Laura were impressed to see their names on Trip Advisor, it was their pleasure looking after you. We look forward to welcoming you back to the hotel Warm regards Raoul Lemmerling More

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Additional Information about Newcastle Gateshead Marriott Hotel MetroCentre

Address: MetroCentre, Gateshead NE11 9XF, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Newcastle Gateshead Marriott Hotel MetroCentre 4*
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Also Known As:
Newcastle Marriott Metrocentre
Marriott Newcastle Upon Tyne
Marriott Gateshead

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Gateshead #3 Luxury Hotel in Gateshead #5 Romantic Hotel in Gateshead #8 Business Hotel in Gateshead
Hotel Class
Official Description (provided by the hotel)
Set by the A1M next to the MetroCentre, Europe's largest leisure and retail complex, the Newcastle Marriott Hotel MetroCentre offers the location, exceptional service and amenities you'd expect from a 4-star hotel in Newcastle. If you're planning a business or social event, you'll find a 524-square-metre, technologically enhanced conference and meeting facility, backed by a professional staff who will anticipate your needs and quickly respond to your requests. ... more   less 
Number of rooms
150

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