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All 20 Gateshead hotels

Newcastle Gateshead Marriott Hotel MetroCentre

4.0 of 5 Hotel   |   MetroCentre, Gateshead NE11 9XF, England
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Ranked #6 of 20 Hotels in Gateshead
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Aissum Edinburgh
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465 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh
Top Contributor
68 reviews 68 reviews
23 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This is the best hotel thats near the Metro Centre. The bed is the main reason, it's very comfortable and huge. The staff are very friendly and helpful and I will defiantly return. My only gripe is the bar and it's prices. Four drinks and £2 change from £20!

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at the hotel and taking the time to review your experience. Have passed on your kind comments to the team; please rest assured that our bar prices are in line with prices at similar hotels in the area. I look forward to welcoming you back in the near future Warm regards Raoul Lemmerling General... More

Rio de Janeiro, RJ
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is perfect. The service is very good. Crew is helpfull and kind. Rooms are luxousfull. Bed very veey confortable. Bathroom wonderful excelent syze. Gym modern and complete. Swimming pool warm and nice. Saunas perfect. Away from newcastle. Taxi 12 pounds. Close walking 5 minutes to metro shopping and restsurants. I really love.

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at the hotel, and leaving a review of your experience. I am delighted that we were able to meet and even exceed your expectations, look forward to your next stay. Warm regards Raoul Lemmerling General Manager More

Nottingham, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Marriott Gateshead for one night for business last night. My work covered the cost of both the room and a £25 food and drink allowance. Upon arriving the receptionist initially couldn't find my booking which caused me to panic thinking I was stranded in Gateshead with no means to cover the cost of a room in... More

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Samantha, Thank you for reviewing your experience, following your recent stay at the hotel, on your visit to Newcastle Gateshead. May I request that you contact me directly at the hotel so that I may restore your faith in the hotel and brand. Warm regards Ajith Kuriakose More

Dumbarton
Contributor
19 reviews 19 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night here on a shopping expedition to the Metro Centre. The location was ideal and the hotel ambience was luxurious and welcoming. The room was spacious and comfortable...with a stunning view of IKEA, lol! The staff were very helpful and courteous, especially the night staff, when I had cause to contact them at 4am as my husband... More

Was this review helpful? Yes 1
Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at the hotel on your recent visit to Newcastle Gateshead and taking the time to review the hotel. I am delighted that we were able to meet and perhaps exceed your expectation at the hotel. We look forward to welcoming you back to the hotel in the near future. Kind regards Raoul Lemmerling More

Wakefield, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

A few glitches marred my stay at this hotel, which I selected because it was less than a mile from where I was working. (1) My client made the booking at their corporate rate, but, although the confirmation said "B&B" Marriott insisted it was on a room-only basis, which meant I had to pay the difference - annoying. (2) The... More

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Sean, Kindly contact me directly at the hotel, with an opportunity to restore your faith in the brand and hotel. Kind regards Ajith Kuriakose More

Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a lovely hotel, the rooms are big and beds very comfortable.Its ideal for shopping at the Metro centre which only 5mins walk away. The swimming pool is lovely and clean with jacuzzi steam room and sauna. There is Plenty of parking but there is a charge. The breakfast choice is fine.

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for chosing to stay at the hotel on your recent visit to Newcastle Gateshead, and taking the time to review the hotel and its faciltiies. Glad we were able to meet your expectations; however parking at the hotel is complimentary. Has this not been the case, my earnest apologies and could you kindly contact me directly at the... More

Surrey, UK
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped here for two nights en route to a holiday cottage in Northumberland as we wanted to visit Beamish museum and drive along Hadrians Wall on our way to final destination. I missed the first turning to the hotel as satnav a little confused so arrived a little flustered but the ambience of the reception and the courteous and helpful... More

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing us for your Northumberland stopover and I am delighted you and your family enjoyed the break, albeit the spicy dinner and the bed. Please rest assured that I have passed on your comments to the culinary and housekeeping teams to ensure there is no recurrence of the problems in the future. Please contact me directly at... More

Hawkwell
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived late on Friday night after a long drive from Essex as we needed to attend the open day at Newcastle University the next day. On arrival the staff were helpful and we were soon in our room. The room was spacious and had everything we needed for our short stay. In the morning I decided to skip the... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Appreciate your taking the time to review the hotel, following your stay. We look forward to hosting you on any future pit stops or university drop offs. Kind regards Raoul Raoul Lemmerling General Manager More

Senior Contributor
30 reviews 30 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked this hotel to celebrate my son's birthday. He is 11 years old and his present were tickets to a Newcastle football match. We live in Edinburgh, so we needed a place to stay after the match. The celebration itself was just a family dinner. I was first surprised by the good price for Marriott hotel. The location is... More

Was this review helpful? Yes
Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay with us on your trip to Newcastle, I hope your son had a great birthday celebration. Delighted that you enjoyed the hotel and services, we hope to welcome you back to the area and hotel in the near future. Kind regards Raoul Raoul Lemmerling General Manager More

Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Here is a letter I just sent to the hotel: Recently, my parents and I had two rooms booked at the Marriott Newcastle Gateshead Metrocentre for our last night in the UK before heading home to Australia, after spending a few days on holiday in Whitby. On the last day in Whitby, we had a call from Australia to say... More

Was this review helpful? Yes 1
Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at our hotel, and a priceless review of the service you received. Lyndsey is a great ambassador for the hotel and the brand, and always goes out of her way for our guests. We hope to welcome you back to the area and hotel in the near future. Kind regards Raoul Raoul Lemmerling General... More

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Additional Information about Newcastle Gateshead Marriott Hotel MetroCentre

Address: MetroCentre, Gateshead NE11 9XF, England
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Newcastle Gateshead Marriott Hotel MetroCentre 4*
Number of rooms: 150
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Also Known As:
Newcastle Marriott Metrocentre
Marriott Newcastle Upon Tyne
Marriott Gateshead

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