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All 20 Gateshead hotels

Newcastle Gateshead Marriott Hotel MetroCentre

4.0 of 5 Hotel   |   MetroCentre, Gateshead NE11 9XF, England
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88%
Ranked #6 of 20 hotels in Gateshead
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
C O Sunderland, United Kingdom
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412 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Sunderland, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I have just returned from another fantastic stay at the Marriott in Gateshead Metro Centre. I myself, my husband and our two little ones went along for a stay in the Easter holidays with another two families. From the minute we arrived the Marriott staff were excellent. They were extremely professional and did everything we could to ensure we had... More

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Carlisle, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

Just stayed at the gateshead marriott and i have to say had an excellent experience. Mohammed on the front desk was an excellent team member and made our stay truly magical We stayed in room 525 at the top of the hotel with a great view and very quiet. Breakfast was fantastic. The rooms are immaculate and well kept. Facilities... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Julie, Thank you for choosing to stay at our hotel on your recent visit to the area, and posting a review. I am very grateful for your kinds words and commendation and we look forward to welcoming you back to the hotel. Warm regards Raoul Lemmerling General Manager More

Galashiels, United Kingdom
Top Contributor
60 reviews 60 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stay here maybe 8 or 10 times a year it's handy for a small break as it's only 75 miles from the house but has all you need roundabout for a weekend away hotel is always in tip top shape rooms always clean and staff always friendly we had food in the bar always good if not a bit... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for your continued custom, and taking the time to post a review on the hotel. We look forward to welcoming you back in the near future. Warm regards Raoul Lemmerling General Manager More

doncaster
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself, partner and teenage daughter have just spent another wonderful, relaxing weekend at this hotel, beautiful large, clean and comfortable room with added luxuries :-) Lovely friendly staff throughout the hotel, nothing is too much trouble for them. Great chilled out atmosphere in the bar and dining areas and beautifully clean pool and pool area. Situated within walking distance of... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Mrs Murray, Thank you for returning to the hotel and area; I am delighted that you had a great time with us. Appreciate your taking the time to write the review, and we look forward to your next weekend break. Have a great Easter Warm regards Raoul Lemmerling General Manage More

Newcastle
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

Well, Where to start.......... I'll start by saying that the food at this hotel is AMAZING, the best steak i've had in years, Unfortunately it goes massively down hill from there. I had booked two themed rooms (Arabian) for the night for a relatives wedding anniversary, having heard off friends of problems with this hotel i contacted the reservations team... More

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back from the hotel . Had a great time. Hotel is so warm and friendly from the cleaners to the receptionist . Breakfast was awesome and the bar was well stock and prices reasonable. The pool was good with steam room. We dined one night at akbars which was lovely . A taxi to the city centre was... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at the hotel and taking the time to review the hotel. I am glad you enjoyed your trip and we hope to welcome you back to the hotel and area in the near future. Warm regards Raoul Lemmerling More

Scotland
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Greeted on arrival by one of the fabulous sisters "Sharon" asked for a sea view and yes you could see the METRO from the window what more could you ask for. All the luxury's king size bed, BIG TV(with sky sport), tea maker (a kettle) and biscuits and all the ice you need at the end of the corridor. We... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

We are delighted that you had a great stay with us at the hotel. Thank you for your words of praise for our associates. We look forward to welcoming you back to the hotel. Warm regards Raoul Lemmerling More

Middlesbrough, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed overnight with my daughter as a treat for her 21st birthday to do some shopping at the Metro Centre. The hotel and staff were absolutely brilliant and the staff on the front desk especially the egyptian guy was so very helpful that it made our stay special. will definately stay here again. Once again many thanks

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for your kind comments; I am extremely pleased that your visit went very well. Let us know when you plan to visit next, so that we can prepare for your arrival. Warm regards Raoul Lemmerling General Manager More

Durham
Top Contributor
96 reviews 96 reviews
34 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If I could rate this 'good' rather than 'very good' (4 stars) it would be a more accurate reflection of my experience. Visited with a friend for lunch. Service very good and staff most helpful. Menu was OK but a bit pricey for bar food, I think fish and chips was £16, but it is a hotel so to be... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thanks you for visiting the hotel to have lunch recently. I am delighted that the food was to your expectation and tasty. Thank you for your feedback, please rest assured that our pricing is in line with similar competition in the area. We look forward to welcoming you back in the near future Warm regards Raoul Lemmerling General Manager More

Edinburgh, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night with a group of friends for a night out in Newcastle. Hotel is lovely and staff were friendly and helpful upon arrival, giving us taxi cards so we could get home ok from town only about 5 minutes from the city centre in a cab. We had requested a twin room and were given a... More

Was this review helpful? Yes
Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thanks you for choosing to stay at the hotel on your recent visit to Newcastle, delighted that you had a great time. We look forward to welcoming you back to the area and hotel soon Warm regards Raoul Lemmerling General Manager More

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Additional Information about Newcastle Gateshead Marriott Hotel MetroCentre

Also Known As:
Newcastle Marriott Metrocentre
Marriott Newcastle Upon Tyne
Marriott Gateshead
Address: MetroCentre, Gateshead NE11 9XF, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Gateshead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Gateshead
#5 Romantic Hotel in Gateshead
#8 Business Hotel in Gateshead
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Newcastle Gateshead Marriott Hotel MetroCentre 4*
Official Description (provided by the hotel):
Set by the A1M next to the MetroCentre, Europe's largest leisure and retail complex, the Newcastle Marriott Hotel MetroCentre offers the location, exceptional service and amenities you'd expect from a 4-star hotel in Newcastle. If you're planning a business or social event, you'll find a 524-square-metre, technologically enhanced conference and meeting facility, backed by a professional staff who will anticipate your needs and quickly respond to your requests. ... more   less 
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