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All 20 Gateshead hotels

Newcastle Gateshead Marriott Hotel MetroCentre

4.0 of 5 Hotel   |   MetroCentre, Gateshead NE11 9XF, England
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87%
Ranked #6 of 20 hotels in Gateshead
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Janjan26 Essex
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441 people have reviewed this hotel

Traveler rating
    205
    178
    44
    7
    7
See reviews for
99
159
15
78
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Essex
Contributor
15 reviews 15 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the hotel on the night before a conference we had booked. My colleague and I arrived quite late on Sunday evening. Check in WAC quick and simple, a great relief after a long journey. The bedroom was bright and airy and the bed very comfortable. There was a sofa and coffee table which made having room service so... More

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London, United Kingdom
Top Contributor
78 reviews 78 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stay here a couple of times a month overnight but on this occasion for six nights. We had adjoining rooms with two beds in each. Everything you need is provided and the location is ideal, close to shops and not far from the airport. Particular thanks go to Jimmy in the restaurant who always goes the extra mile and... More

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Nottingham, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel from 4th to 7th August in Executive rooms. The rooms were large, well appointed and maintained and the bathrooms were very spacious with large bathtubs, ideal for soaking. The public areas were well appointed and maintained and the leisure areas were excellent with the large gym being provided with all the equipment needed for a... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at the Marriott Hotel MetroCentre on your recent visit to Newcastle Gateshead. I fully appreciate you taking the time to review our hotel and your experience. We look forward to welcoming you back to the area and the hotel. Warm regards Raoul Lemmerling More

Gateshead, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We had our wedding here recently. This may be a hotel chain which sometimes deters people but I can thoroughly recommend this hotel. Our wedding coordinator, Barbara was amazing from day 1, helpful and understanding. On the day, Hayley looked after us from arrival through to the very end of our evening reception. The chef brought our desserts which has... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing our hotel as your preferred venue for your wedding. I am delighted that everything went to plan and we were able to meet and exceed the expectations of you and your guests. I appreciate your taking the time to review your experience on the site. We look forward to welcoming you back to the hotel in... More

Bonnie Scotland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Just back from an overnight stay at Marriott metro centre Gateshead. We had stayed in York (holiday inn) most of the week and wanted astop over before returning home and some shopping thrown in. We felt this was a good choice as it was right on sight. We were given a family room but upon entering the room stunk of... More

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for taking the time to review our hotel and your experience, on your recent visit to our hotel. I am very concerned that we were unable to meet and try to exceed your expectation on this occassion. Please rest assured it is completely out of character for the hotel. I would appreciate it if you could contact me... More

Grimsby, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What a friendly place, all the staff were very helpful, room was one of the cleanest and laid out we have stayed in at the price paid, the bathroom had all the amenities we needed and was replenished daily with nothing missing, room soundproofing was excellent complete with air con. Our room 205 was large with a 3 Seater sofa... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for taking the time to review our hotel and your recent stay. Please let us know when you plan to visit next, so that we may prepare for your arrival. We look forward to welcoming you back to the area and our hotel. Warm Regards Raoul Lemmerling More

Middlesbrough
Top Contributor
58 reviews 58 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Back for a second time at this Hotel and this time it did not disappoint we arrived early on the Saturday around 1.00pm the front desk staff were very accommodating and we were in our room very quickly although the Hotel was completely full we had no hold ups what so ever, and parking is free. Our room 317 was... More

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to return to the area and stay at the hotel. I am delighted we were able to meet and exceed your expectations on this occassion. Please let us me know of any future visits planned, so that we may be prepared for your (early) arrival. Warm regards Ajith Kuriakose More

Washington DC
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Gateshead is the town directly across the river from Newcastle. You can walk there on any of several foot bridges, and exciting places like the BALTIC art center and the Sage entertainment venue are right there. It is a part of Newcastle. But Gateshead MetroCentre is not in THAT part of Gateshead, and MetroCentre has nothing to do with the... More

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at the hotel on your recent trip to Newcastle Gateshead and taking your invaluable time to review the hotel facilties and your personal experience. May I request that you contact me directly at the hotel, for the opportunity to restore your faith in our hotel. Warm regards Ajith Kuriakose More

Brighton
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 15, 2014

Located well for the metro but a little out of town. Looks dated from the outside and landscaped by car parks. However once inside it's really nice. Room had two huge beds good heating/aircon new TV quality fittings poor quality biscuits though :-/ Breakfast staff amazing some of the best I've experienced Good stay for work

Was this review helpful? Yes
Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at our hotel on your recent visit to Newcastle Gateshead. I appreciate your feedback and kind words of praise for the breakfast hosts. We look forward to welcoming you back to the hotel. Warm regards Raoul Lemmerling General Manager More

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 11, 2014

anyone reading my reviews knows i try to be objective...location great if you have a car and use the a1 if not its a bit out of the way at the back of the metrocentre quite a walk from the station to take you into newcastle so be aware of this... to the plus side cabs are plentiful in the... More

Was this review helpful? Yes 1
Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at our hotel on your recent visit to Newcastle Gateshead. I sincerely appreciate your feedback, which we will definitely use to meet and exceed the expectations of our guests. We look forward to welcoming you back to the hotel in the near future, and an opportunity to restore your faith. Please do not hesitate... More

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Additional Information about Newcastle Gateshead Marriott Hotel MetroCentre

Address: MetroCentre, Gateshead NE11 9XF, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Newcastle Gateshead Marriott Hotel MetroCentre 4*
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Also Known As:
Newcastle Marriott Metrocentre
Marriott Newcastle Upon Tyne
Marriott Gateshead

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Gateshead #3 Luxury Hotel in Gateshead #5 Romantic Hotel in Gateshead #8 Business Hotel in Gateshead
Hotel Class
Official Description (provided by the hotel)
Set by the A1M next to the MetroCentre, Europe's largest leisure and retail complex, the Newcastle Marriott Hotel MetroCentre offers the location, exceptional service and amenities you'd expect from a 4-star hotel in Newcastle. If you're planning a business or social event, you'll find a 524-square-metre, technologically enhanced conference and meeting facility, backed by a professional staff who will anticipate your needs and quickly respond to your requests. ... more   less 
Number of rooms
150

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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