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All 20 Gateshead hotels

Newcastle Gateshead Marriott Hotel MetroCentre

4.0 of 5 Hotel   |   MetroCentre, Gateshead NE11 9XF, England
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Ranked #6 of 20 Hotels in Gateshead
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
tinkerbell089 warmsworth
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453 reviews from our community

Traveler rating
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    46
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
warmsworth
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here on a sat night recently when attending a family function in Newcastle. We could not get a city centre hotel as all full and way over priced. Yes it cost us £13 for a taxi to city centre but worth it. We had a family room with 2large comfortable double beds. The price for myself my sister and... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at our hotel, and taking the time to post a review on Tripadvisor. I am delighted you enjoyed the spacious rooms and facilities. We look forward to welcoming you back to the hotel and the area Warm regards Raoul Lemmerling General Manager More

Galashiels, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was an enjoyable visit for shopping and an overnight weekend stay - as usual the Room accommodation was very spacious , and clean with a large sized bathroom I found the breakfast's very enjoyable and staff pleasant I recommend you eat meals during daytime & evening outside the hotel as there is a huge choice and within easy walking... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at our hotel, and taking the time to post a review on Tripadvisor. I am delighted we met your expectations and look forward to welcoming you back to the hotel and area. Warm regards Raoul Lemmerling General Manager More

1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is excellent. Stayed here for a week with a package coach holiday and was impressed with the overall standards. The rooms were beautiful and the staff very helpful and friendly. Nothing was too much toruble. Considering this was a package stay, the food was excellent with plenty of choices. Would definitely recommend.

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at our hotel, and taking the time to post a review on Tripadvisor. I am delighted we met your expectations and look forward to welcoming you back to the hotel and area. Warm regards Raoul Lemmerling General Manager More

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here this weekend Pros Lovely friendly staff Good breakfast Good location Leisure centre good Parking good Cons The beds including York branch Awful hardly slept a a night the whole weekend, very uncomfortable, would rather sleep on the floor.

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for choosing to stay at the hotel, and reviewing your experience with us. Appreciate that the facilities at the hotel, albeit the beds, were to your satisfaction. Could you kindly contact me directly at the hotel, as it is of paramount importance that I take steps to restore your faith in the hotel and brand. Warm regards Ajith... More

Ivybridge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel on a coach trip to Northumbria.After a traumatic 13 hour coach trip from Devon fog rain and bank holiday traffic we arrived at 8.30pm. We received a warm welcome,fast efficient check in and after time to freshen up our 3 course dinner awaited us. We were on a half .. board deal,and our dinners were... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thanks for a great review of your experience at the hotel. I am glad you had a good rest after the long journey! We look forward to welcoming you back to the hotel soon, and exceeding your expectations as usual. Warm regards Raoul Lemmerling More

Penrith, United Kingdom
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The food was expensive and tasteless, the room was noisy and uncomfortable. The staff were friendly. We will not be back, don't waste your money here. The only reason why it must be so busy is bacuse of location but there are better places

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for your review and please accept my apologies for obviously not meeting your expectations. It is completely out of character for our hotel, and I would appreciate it if you could contact me or my operations director at your earliest convenience, at the hotel. Thank you for r an opportunity to restore your faith in the hotel and... More

pinklilly25
Contributor
16 reviews 16 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The accommodation was ok however the food was not. A group of us staying on business decided to eat in the hotel. The restaurant was closed with only the bar menu availiable. The bar menu was very sparce in terms of choice and very expensive with a burger costing £16, starters and desserts £6+. 3 if us had burgers and... More

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Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank you for reviewing your experience at the hotel. Please accept my unreserved apologies for not meeting your expectations. I woul appreciate it if you could contact me directly for an opportunity to restore your faith in the hotel. Warm regards Raoul Lemmerling More

Dubai, United Arab Emirates
Top Contributor
103 reviews 103 reviews
70 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a typical Marriott, comfy beds, clean rooms... It does feel a little bit dated... But the rooms are all well maintained. The staff are so friendly, typical Northern hospitality... They cant do enough for you. Hotel is close to the MetroCentre and Airport, an ideal base, only 10 minutes into Newcastle city centre.

Was this review helpful? Yes 1
Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Thank for your kind review, much appreciated. We look forward to welcoming you back to the area and our hotel Warm regards Raoul Lemmerling More

Blyth, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently had our wedding in this hotel and I can't fault a thing! Even though it's so close to the Metrocentre there was no noise and you felt a million miles away. The rooms are very spacious, with huge comfy beds, sofa and coffee table. All the members of staff that we encountered were brilliant, but special thanks to... More

Was this review helpful? Yes
Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Congratulations! I am delighted that all went to plan and you had a lovely time at the hotel for your wedding. Please remember us for your future requirements and thank you in advance for recommending us to your family and friends. Warm regards Raoul Lemmerling More

Alexandria
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 2 nights here in Aug 2014. The hotel is situated across the street from the Metro Centre so very handy if you want to hit the shops. It was my husbands 50th birthday. I phoned ahead and asked the staff to put champagne and a birthday balloon in our room. When we arrived we were advised that, because... More

Was this review helpful? Yes
Metrocentre, General Manager at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Delighted that you thoroughly enjoyed your husband's birthday celebrations at the hotel, and the team did everything possible to exceed your expectations. Apologies for the inconvenience of the evacuation, the team are fully trained for these situations and always have your safety and security as priority. We look forward to welcoming you back to the hotel in the near future.... More

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Additional Information about Newcastle Gateshead Marriott Hotel MetroCentre

Address: MetroCentre, Gateshead NE11 9XF, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Newcastle Gateshead Marriott Hotel MetroCentre 4*
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Also Known As:
Newcastle Marriott Metrocentre
Marriott Newcastle Upon Tyne
Marriott Gateshead

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