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Newcastle Gateshead Marriott Hotel MetroCentre

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MetroCentre, Gateshead NE11 9XF, England
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Free WiFi + Late Checkout
Best prices for: 1 room 1 guest
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Newcastle Gateshead Marriott Hotel MetroCentre
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Newcastle Gateshead Marriott Hotel MetroCentre
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526 reviews from our community

Traveler rating
    250
    206
    54
    9
    7
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115
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94
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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hampshire uk
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Ok great venue for shopping and nights out. You get to meet people from all over the world. Really great facilities and staff. You have got to try shopping in the Metro centre there is nothing you cannot find in that place. I did not eat in the hotel so i cannot comment on that

Was this review helpful? Yes
Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear ppking, Aappreciate your taking the time to review your recent stay with us. I am delighted that you found the facilities and staff great and found time to meet global travellers and go shopping. We hope to welcome you back to the hotel in the near future Warm regards Ajith Kuriakose Director of Operations More 

Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was the lucky one to get The wild west themed room! I was laughing the whole time and couldnt believe i was sleeping in a carriage. The theme is noticeable in the smallest details which take u to the west. Bullet Marks in THE bathroom door which says prison... Wooden floors, Indians staring at u , etc ! seeing... More 

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Stefanie Z, Thank you for taking the time to review your recent "Wild West" experience at the hotel. Please acept my apologies for the mattress and the lack of an outlet near the bed; these were unintentional omissions, keeping true to the theme in the room. We look forward to welcoming you back, and maybe you can review our... More 

Darlington, United Kingdom
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a good deal to stay over the weekend, as well as treating my family to a day out. Initially we were not too impressed with the outside of the building, but inside it was just amazing! Must be one of the best kept secrets of the north! We stayed in a 2 Queen bedded room, and it was really... More 

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Medicalcouple, Thank you for choosing to stay at the hotel on your recent weekend break. I am delighted we were able to meet and exceed your expectations; from your review it looks like you thoroughly enjoyed your stay and maybe managed some retail therapy as well? I will pass on your comments to the hotel team, all who played... More 

Peterborough, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

clean welcoming hotel in an ideal spot for shopping. The hotel staff were all pleasant and friendly. The service and food at breakfast was very good. The bar was pleasant for evening drinks and had a nice atmosphere. We did not eat in the restaurant for evening meals so cannot comment. There Are plenty of restaurants nearby so we chose... More 

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear SueL466, Many thanks for your brilliant review on this site, I take it you had a great time! Please do recommend us to your family and friends; we look forward to welcoming you back to the hotel and area. I have passed your comments to the whole hotel team who made your stay lovely. Warm regards Ajith Kuriakose Director... More 

Bridge of Earn, Perth
Top Contributor
76 reviews 76 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were booked via Avios on a room only basis but decided to upgrade to an Executive room - cost £35 - and you were given a £10 voucher to use for food or drink at the bar. This proved to be a very good choice and worth the extra expense. The spacious room(No 509) with super king size bed... More 

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Glasgow, United Kingdom
Top Contributor
60 reviews 60 reviews
41 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

this was a weekend away with my family. a gift for our wedding anv.the hotel was lovely.nice big room very clean. the only complaint we had was the restaurant. had went on line to see menu befor going and it looked fab steaks fish ect.but on the night they had none of these. it was a set menu with none... More 

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Daniel28703, Thank you for choosing to spend your wedding anniversary weekend at our hotel and leaving a review of your experience on the TA site. Delighted that everything was to your expectation, albeit the restaurant. Our restaurant is only open for dinner on Fridays and Saturdays, with the Chats lounge open every day for dinner. We try to have... More 

salisbury, u.k.
Top Contributor
54 reviews 54 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for one night using my points. Nice big room and comfy bed. Had a sofa as well in our room. Used the pool and steam room which was nice. Enjoyed a drink in the bar. Did not have breakfast here due to the cost but lots of places nearby.free car parking. Helpful staff.

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear babe199, Thank you for choosing to stay at our hotel on your recent visit to the area, using your Marriott Rewards points. I am pleased we met your expectations and you were able to enjoy most of the facilities. Looking forward to your next visit to the area and hotel. Warm regards Ajith Kuriakose Director of Operations More 

Birmingham
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here when we came to watch Newcastle vs Aston Villa. All throughout the hotel were accommodating to our needs, such as allowing us to check in earlier (it was usually at 3pm but that's when the match kicked off!) and check out later. The room was fine, and being so close to the MetroCentre we were able to... More 

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear pbs1986, Than you for reviewing our hotel on Trip Advisor. Delighted everything was to your expectations; buses are also available to the City Centre from outside the hotel and the MetroCentre and are generally used by guests. We look forward to welcoming you back to the hotel in the near future. Warm regards Ajith Kuriakose Director of Operations More 

Wolverhampton
Top Contributor
99 reviews 99 reviews
54 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I've always liked the Marriott Metro Centre Hotel having stayed there twice as a teenager, and also about 5 years ago. Please feel free to check out my previous review. I've got to be honest in that I feel short changed after my recent stay. I paid £129 bed and breakfast for a standard room. Upon check-in the girl informed... More 

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Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear cjm24, Thank you for choosing to return to our hotel on your recent visit to Newcastle Gateshead. Please accept my unreserved apologies for our shortcomings on this occasion. May I please request that you contact me directly at the hotel to enable us restore your faith in the hotel and brand. I look forward to speaking to you, at... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Myself and a friend travelled up from Dorset to watch Lionel Richie at the Metro centre.So it was a long old drive, we were pleased to check in to our hotel and what a hotel.. We were very pleased with our room, very tidy and clean (I'm Miss OCD about clean rooms).Also nice little touch.. take away cups for your... More 

Was this review helpful? Yes
Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Robysmith, Thank you for your fantastic review and delighted everything was to your expectation. We look forward to welcoming you back to the area and trying out the spa and bar. Please contact front desk before you make your next reservation as there are packages that offer the free wi-fi complimentary if you book direct and as Marriott Rewards... More 

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