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Sutherlands Boutique Hotel

Stone Street | Windy Nook, Gateshead NE109RY, England
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1 room 1 adult
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45 Reviews from our TripAdvisor Community

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Ashford, United Kingdom
1 review
1 of 5 stars Reviewed December 24, 2015

Stayed here with a group of relatives Monday 21st & Tuesday 22nd Dec. Ordered breakfast for both mornings for 9am. Came down on the 22nd at 08:45 to be told there was no breakfast as the breakfast boy had gone home, I said "what at 8:45, you must be joking" There was nothing, no tea/coffee, no cereal and no cooked... More 

Helpful?
Thank Gordon R
Ampthill, England, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 16, 2015

Stayed.at Sutherlands 2 nights a week from October to December for work. When I arrived on the first day I was a bit dubious about what the rooms would be like, yes the outside of the building and some of the pub areas are a bit tired but the facilities and the comfort of the rooms don't reflect this. Rooms... More 

Helpful?
Thank Jacqueline W
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 10, 2015 via mobile

I had read reviews but glad i came both our little girls had a fab time in the soft play we opted for the carvery instead of the meal included with soft play which was either pizza,sausage,burger,chicken nuggets with chips and peas saw others which looked fine.....carvery was okay mash could of been mashed a bit more few lumps in,veg... More 

Helpful?
Thank Tracy B
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 22, 2015 via mobile

I just want to say a big thank you to the staff especially the manager. We came down last weekend with a group of girls and it didn't go as planned. The manager was really kind to us and totally went out his way both the Saturday night and Sunday morning Thank you to the breakfast staff too who went... More 

Helpful?
Thank Escalve9
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015 via mobile

Recently stayed here bank holiday Monday for 1 night for a gig in Sunderland. This hotel is faultless, as we arrived we were kindly greeted by the hotels supervisor who was kind, friendly & very helpful, asked us how we are, how was our trip etc.. Showed us to our room and made sure we knew where everything was in... More 

Helpful?
1 Thank Sam L
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 25, 2015 via mobile

Couldnt believe my eyes when I set foot in this "4 Star" hotel!! Overpowering with red gave me sore eyes.. good 12 min taxi away from the centre.. beds were terrible, comfy but not up to standard at all, towels were all frayed around the ages , just not what i expected at all! For the price i paid for... More 

Helpful?
Thank shery1992
Manchester, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed March 30, 2015

stayed here on saturday for a stag do - hotel was ideal, call on the friday morning to confirm the booked explained it was 9 lads, she amended from 3 twins to a family room sleeping 6 that saved us £40! arrived in the afternoon and went into the bar/restaurant where the staff were friendly and got us booked in,... More 

Helpful?
Thank DMeehan_11
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 3, 2014 via mobile

I was working in the area and booked into Sutherlands for a two night stay. On arrival I was made to feel very welcome by the staff who bent over backwards to make my stay enjoyable. The room was spacious and tastefully decorated and the breakfast was great. This hotel is located in a community and therefore has a character,... More 

Helpful?
1 Thank Sarah R
Falkirk, United Kingdom
Level Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed October 1, 2014

This Hotel is trying hard to be something that it is not. It is too hard to find and is not ideally situated in the middle of a housing estate. The outside of the Hotel is not exactly welcoming and the rubbish that surrounds it when you look from the windows, do not give a good impression. The colour schemes... More 

Helpful?
Thank falkirk2
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

we stayed here on our trip to Newcastle for my sister 21st, on arrival to the hotel, the staff couldn't be more helpful, they advised how much a taxi should be & gave us cards for local taxi firms, the food was delicious. the rooms were great & beds very comfy, the staff here are fantastic!!! 10 min from the... More 

Helpful?
Thank Cheche0612
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