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All 11 Gateshead B&Bs / inns

Sutherlands Boutique Hotel

Stone Street | Windy Nook, Gateshead NE109RY, England
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Ranked #6 of 11 Gateshead B&B and Inns
A recent review
5 of 5 stars Reviewed July 15, 2014
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36 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

we stayed here on our trip to Newcastle for my sister 21st, on arrival to the hotel, the staff couldn't be more helpful, they advised how much a taxi should be & gave us cards for local taxi firms, the food was delicious. the rooms were great & beds very comfy, the staff here are fantastic!!! 10 min from the... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

If you want a nice hotel, with a great atmosphere, friendly staff and really nice food at great prices, then this is the hotel for you, me an 3 friends stay here for the night for a night out in newcastle, the hotel is only 10 minutes away from the all the nightlife and metro centre. It is close to... More

Was this review helpful? Yes 1
Gateshead, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 28, 2014

Went for food one saturday afternoon. Food arrived with no cutlery, I was told knives and forks were at the bar but weren't. I asked the barmaid and I was blanked. I had to go to a unused table and take there's. Chicken ticka masala(microwave meal) was absolutely stone cold. Chefs special pulled pork sandwich was obviously another microwave special,... More

Was this review helpful? Yes 1
Top Contributor
68 reviews 68 reviews
53 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed May 20, 2014

Arriving at the hotel in a housing estate and a large open empty carpark, makes you a little unease. The door from the carpark is not in use so have to use the side entrance, bit of a pain when you have heavy luggage. However a nice greeting from the receptionist asked if they are cooking food tonight only to... More

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Morpeth, England, United Kingdom
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 9, 2014

We stopped at Sutherland for two nights. The room was beautiful, big, tastefully decorated and very clean. The staff were extremely helpful and friendly. The breakfast was cooked fresh to order, which is much better than a buffet breakfast where the bacon has been sitting for hours. I will be booking here in the future. Thanks all it was great... More

Was this review helpful? Yes 1
Norwich, United Kingdom
1 review
5 of 5 stars Reviewed April 29, 2014

Really nice place, extremely friendly atmosphere, Helen and all the staff are lovely and very accommodating to any needs you have. I was on my own and everyone was very friendly . Would highly recommend.

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newcastle upon tyne
Top Contributor
66 reviews 66 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 30, 2014

Booked a table for twelve at twelve o clock, when we booked the question was asked did we have to vacate the table by a certain time, we were told no as we were on a table down the wall, this was not the case, we were asked just after one when we were leaving as the table was needed,... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 24, 2014

Stayed here while on a stag do in Newcastle. Excellent large contemporary and comfortable clean rooms with free wifi. Excellent value for money with very friendly staff, would definitely recommend. A good cooked breakfast in the morning. A decent pub downstairs which caters for a wide range of people, including soft play for kids, sports on the TV, food and... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 11, 2014

I' v visited the Sutherlands a few times as I have kids and they love the soft play, the food is lovely and the kids dinners are too. The halloween party was great too the kids really enjoyed it. The last time I went I did noticed there's a lot of cuts in the soft play and it's not in... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 5, 2014 via mobile

Large party of 18 went for lunch on 2 January. Service was diabolical. 2 hours to get a Panini......definitely not recommended. We were told they had a new chef...he did not seem to know what he was doing as the food did not come out the way it was ordered. We were told the orders had been mixed up. Food... More

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Sutherlands4, Manager at Sutherlands Boutique Hotel, responded to this review

Would just like to apologise for your unfortunate experience whilst visiting our Hotel on the 2nd January 2014. Unfortunately this was due to exceptional circumstances. On that day in question we had 4 staff off sick one being admitted to hospital. Both of our chefs did not turn up for work either. The Manager tried his best to maintain service... More

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Additional Information about Sutherlands Boutique Hotel

Address: Stone Street | Windy Nook, Gateshead NE109RY, England
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range (Based on Average Rates): $$
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