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BEST WESTERN Angel & Royal Hotel

Certificate of Excellence
4 - 5 High Street, Grantham NG31 6PN, England
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1 room 1 guest
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BEST WESTERN Angel & Royal Hotel
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387 Reviews from our TripAdvisor Community

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Traveler rating
    183
    121
    52
    19
    12
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52
167
25
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Any
English first
  • All months
    (387)
  • Mar-May only
    (107)
  • Jun-Aug only
    (109)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (84)
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1 review
5 of 5 stars Reviewed yesterday NEW

The Angel and Royal was a perfect place for our family gathering, set in the heart of Grantham and with its own large, secure car park. As one of the oldest hotels we had stayed in it had an excellent atmosphere alongside luxurious rooms and decor. The staff were welcoming and efficient. We ate in the restaurant every evening as... More 

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Cowling
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Recently visited the restaurant while on a charity bike ride very nice staff and the food was very good too(Barnsley chops mash & kale) thanks for a warm welcome would be my first calling point next time I'm in Grantham.

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London, United Kingdom
Level Contributor
405 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I booked through an agency and was given a rate of £55 for the night, including breakfast. Upon checkout, I was told that if one books direct, the hotel will always better any other price quoted. The hotel is about a 10 to 15 minute gentle walk from the station, at the far end of the High Street. Reception staff... More 

Was this review helpful? Yes 1
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear Roland D,Thank you for your wonderful comments on your stay with us & hope we will see you again very soon Kindest Regards Jane More 

Wigan
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago

Having lived in Grantham as a student many years ago, I had always been in awe of the oldest inn in England and welcomed the opportunity to stay there during a recent trip to Lincolnshire. What a disappointment!! It certainly retains the look of the oldest inn in the country being long past the need for a complete refurbishment. Everything... More 

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Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear Sparkywigan, I’m very sorry that you were unable to speak to us directly during you stay so we could have had the opportunity to rectify your issues & perhaps restore your faith in us. I would very much like to speak with you & can be contacted directly at the hotel Kindest Regards Jane More 

Grantham, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We got married at the end of July 2015 at the Angel, we chose the hotel as our location as it was in our home town and holds a wonderful historical charm. From the point of booking our wedding earlier this year we found the staff very helpful and the manager accommodated our every request. We visited numerous times and... More 

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Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear RBayleigh, We are delighted you both had such an enjoyable special day & hope you & your family will come back & see us again very soon Kindest Regards Jane More 

Manchester, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The staff were really polite , helpful and genuinely couldn't do enough for you. We didn't eat here so I can not review the food. The room was a good size, comfy bed and a great shower and bathroom. One things that did let it down was some damp in the corner which spoils the feel of the hotel, this... More 

Was this review helpful? Yes 1
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear Tracey P, Thank you for your comments on your stay with us & you will be pleased to know the room you stayed in as just been redecorated so we hope you will come back soon to see for yourself Kindest Regards Jane More 

Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

The hotel was very old and tired. It supposed to have character. But the cleanliness and state of repair overshadows the character. The staff are friendly. (Only plus point). Both the evening meal and breakfast was tasteless. The evening meal was over priced too. After checking into my room It was not pleasant to see hair in my bathroom. It... More 

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Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear Schate888.We are very saddened to hear that your stay was so disappointing & wished we had been given the opportunity to rectify your problems at the time. I would like to speak personally regarding your comments & can be contacted directly at the hotel. Kindest Regards Jane More 

Morecambe, Lancashire, England
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were attending a large horse show near to Grantham and booked this hotel last minute as the place we normally stay was fully booked. The hotel is fantastic, especially if you are into history, part of it dates back to the 15th Century and is very beautiful. On the first night we checked in late after being at the... More 

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Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear Peekostar.Thank you for such wonderful comments on your stay with us recently & we look forward to hopefully seeing you again very soon. Kindest Regards Jane More 

1 review
1 of 5 stars Reviewed 3 weeks ago

One of the worst hotels I've stayed in, in much need of a refurbishment. The rooms are dirty and the upholstery filthy, the bathrooms are broken and handles hanging off. The breakfast was like it was cooked by a 1st year cooking student. Overall terrible and do not recommend especially for the prices. We were also welcomed by a night... More 

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Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear Jon B, I’m really sorry that you were unable to speak to us during your stay so may have had the opportunity to rectify the problems you encountered. I have e-mailed you already so I can speak to you personally in the hope of being able to restore your faith in us. Kindest Regards Jane More 

Southampton, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel last weekend, I thought I would book after reading the reviews On arrival the receptionist who checked me in was rude after I had to get his attention, The room was not up to standard the wallpaper was glued to the wall after being ripped, Went to restaurant to eat my meal that's was not... More 

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Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear Daniel S,I have contacted you through trip advisor to ask you if you would kindly get in touch direct with myself as we can find no reservation that matches or do we have a male receptionist so it maybe that you have posted to the wrong hotel. If that’s not the case that we will be able to discuss... More 

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