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All 8 Grantham hotels

BEST WESTERN Angel & Royal Hotel

3.0 of 5 Hotel   |   4 - 5 High Street, Grantham NG31 6PN, England
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81%
Ranked #5 of 8 hotels in Grantham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Lora H Wainfleet All Saints, England, United Kingdom
  • Reviews (268)
  • Photos (135)
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268 people have reviewed this hotel

Traveler rating
    118
    93
    37
    15
    5
See reviews for
34
122
19
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Wainfleet All Saints, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We visited Grantham for the night and as the angel and royal allowed dogs we decided to stay there. The hotel is beautiful the rooms were lovely suites with a seating area, generous bathroom and the bedroom was well decorated and the furniture was tasteful and well thought out. The staff were fab in the morning due to the heat... More

Was this review helpful? Yes 1
Sheffield
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I have the pleasure of staying frequently at this hotel due to my business requirements. Although; much like a previous review, I have the ability to choose freely where I would like to be accommodated. However I find myself regularly returning to the Angel & Royal due to the fantastic accommodation and the professional and polite staff. I stay in... More

Was this review helpful? Yes 1
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear Guest thank you so much for the wonderful feedback & we all look forward to you returning again & again More

Nantwich, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have the pleasure of staying at the Angel very regularly for business although I would have no hesitation in taking family or friends. I have the choice of all the hotels in the area but keep going back. Prices are competitive with modern chains but the rooms are more generous than most and certainly more interesting. The staff are... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear Guest Thank you for such wonderful feedback. We are delighted that you always enjoy your stay & long may it continue More

Newcastle upon Tyne, United Kingdom
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First impressions of our stay were favourable. As we approached the hotel in our car on Friday afternoon, the receptionist was very happy to give us precise directions and we were able to locate the hotel and park without any trouble. The hotel itself is a large, sprawling, listed building; so whilst having plenty of charm and character, it doesn't... More

Was this review helpful? Yes 4
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear Guest I was very saddened to here of your disappointing stay. I’m afraid we did have some very unusual difficulties that weekend & was certainly not up to our normal high standards which we are very proud of. I do hope you would reconsider staying with us again so we can hopefully have the opportunity to restore your faith... More

Mobberley, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I use the Angel and Royal frequently, mainly on business. Rooms are always clean and each has it's own unique layout, owing to the nature of the building. The beds are always comfortable and I enjoy a good nights sleep in general. All of the staff have been most helpful and accommodating during my stays and certainly helps make it... More

Was this review helpful? Yes 1
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear Mark A Thank you so much for you lovely comments & we hope you continue to stay with us often More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed here with a young family, we were put in the furthest away room possible from reception a task getting a pram and luggage moved Room extremely hot and very noisy really no good for light sleepers children awake through most part of the night Think the senior management are having a difficult time with new staff, evening meal and... More

Was this review helpful? Yes 3
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear John S Unfortunately we did experience some unusual major difficulties over the weekend & I apologise for your stay not being at our usual high standards. I’m sorry you have not heard back from us & will investigate why your e-mail was not passed onto me immediately. I have now sent you an e-mail to arrange a convenient tie... More

Grantham, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My elderly wheelchair bound mother who is on oxygen stayed at this place on Fri & Sat nights along with other family members. The experience was appalling on many counts!!! Shower head fell off, iron broken, room in a state of dis-repair! Top it all staff where less than helpful tutting and telling my mother she had to climb a... More

Was this review helpful? Yes 3
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear Christine J.I can only offer my sincere apologies for your parents & yours disappointment during your stay with us which is not are usual high standards & staff service. This as you can imagine has caused me great distress on my return from annual leave. I have contacted you via e-mail to arrange a convenient time that we can... More

Manchester, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Just returned from 3 nights at this hotel. First I noted that there are no Blue Badge parking spaces. I made a request when booking for a low floor, because of my wife's disabilities and ended up on the second floor, there were no low floor rooms available and no record of my request. Room ok, apart from leaving window... More

Was this review helpful? Yes 2
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear Peter R I can only apologise for your obvious disappointment on your stay with us,this is most certainly not our usual high standards .Unfortunately I was on annual leave & will be contacting all our guests who stayed with us this last weekend personally so I can hopefully have the opportunity to restore yours & their faith in us More

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Wouldn't stay again during the summer, room was hot and window opened above the bar terrace and was noisy. Places to eat locally are reasonable. Business trip so I didn't get much time to explore. May have air con now but I would check first.

Was this review helpful? Yes 2
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear Mark W Thank you for comments & hopefully you will come back & see us again even in the very hopefully warm & sunny summer months as we can always accommodate guests who require much cooler rooms More

Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 14, 2014

This building has quite a history and the display in the entrance foyer is very interesting. The location is good, easy to find. Parking is provided out back and you will need a code to exit carpark when you leave. Our room was up several flights of stairs. It was a little dull and could do with a freshen up,... More

Was this review helpful? Yes 3
Jane G, General Manager at BEST WESTERN Angel & Royal Hotel, responded to this review

Dear Guest Thank you very much for your positive feedback & we hope to see you again very soon More

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Additional Information about BEST WESTERN Angel & Royal Hotel

Address: 4 - 5 High Street, Grantham NG31 6PN, England
Phone Number:
Location: United Kingdom > England > Lincolnshire > Grantham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Angel & Royal Hotel 3*
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Also Known As:
Best Western Angel And Royal Hotel
Angel Royal Hotel
Angel Royal Grantham

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Idyllically situated in the ancient market town of Grantham in the south-west corner of Lincolnshire - The Angel and Royal Hotel is an historic hotel - in fact the oldest inn in Britain - and has hosted seven Kings over 800 years - Today the Angel and Royal features an award winning restaurant - cosy fire-lit nooks and bars and modern conference facilities - The individually designed rooms feature modern interiors and colours which complement the magnificent original features of the building - They all offer the facilities required for a comfortable stay including en-suite bathrooms - Freeview TV - phone - internet access - All rooms are no smoking ... more   less 
Number of rooms
29

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