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Urban Hotel Grantham

Certificate of Excellence
Hotel website
Swingbridge Road, Grantham NG31 7XT, England (Formerly Ramada Grantham)
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Urban Hotel Grantham
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Urban Hotel Grantham
Urban Hotel Grantham
Urban Hotel Grantham
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392 reviews from our community

Traveler rating
    170
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    51
    18
    15
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Grantham, UK
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here whilst my daughter had a party at home. The hotel is a quite cavernous downstairs in the lobby, bar and lounge. The public areas are comfortable and well decorated and furnished, although on the day we were there it was a little chilly in the bar area (it was very cold outside). The room... More 

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Scotland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After reading some of the reviews, I was beginning to think there were two Urban hotels in Grantham. We stopped off for one night to break a long journey south and couldn't have been more delighted with the facilities.The staff were all very friendly and helpful and the breakfast was enormous in comparison to some other places we've had to... More 

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Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Only stayed 1 night and didn't get back to room until 1am so only a brief experience. King size bed comfortable. Room clean. Average furnishings but nothing ring. As stated by others the fire alarm went off at 7am which was annoying due to st.eam from a shower. Madness hat everyone is affected by this. Breakfast average but nothing wrong... More 

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1 review
3 of 5 stars Reviewed 4 days ago NEW

Stayed for one night to attend a nearby wedding. We called ahead to ask whether we could check in early at 11:45 as we needed to change clothes. This cost an extra £25 which we had no option but to swallow. However on arrival we had to wait another 15 minutes as the room wasn't ready. To be fair the... More 

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Llanfairpwllgwyngyll, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

A great place to stay if you want comfort, friendliness..coupled with very good service, including swimming and and a spa. .. marvellous food, very comfortable lounge are ..but best of all, the beds are so comfortable... Would love to visit again ****

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1 review
2 of 5 stars Reviewed 1 week ago

Stayed here on Sunday night after staying at the nearby Premier Inn the previous night. Would have expected this to be better than the Premier Inn but sadly that was not nearly the case. The room was tired and in need of redecorating. The duvets were thin and the beds (it was a family room) were two small doubles -... More 

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North West
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok, for an overnight stay. Negatives: Duvet very thin & no spare blankets in wardrobe. Restaurant price is high and food poor, (I suggest guests travel towards Melton Mobray for a pub meal).The flagged area view from the Restaurant was full of weeds - Urban Hotel please tidy theses areas up, it doesn't give a very good impression to your... More 

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Par
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

So glad I didnt read the reviews before we stayed here, so many negative ones and in our opinion very unjust. We are normally premier inn people but the prices including the cost of brekkie worked out a little more than the Urban and seeing as brekkie is included in the Urbans price and they have the pool facilities it... More 

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Amitabh B, General Manager at Urban Hotel Grantham, responded to this review

Dear Guest, thank you very much for your feedback. It was a pleasure to know that we made a difficult event a pleasant stay. We look forward to welcome you soon Again !!! Kind Regards, Amitabh Bradoo More 

Nottingham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Purchased a living social all inclusive deal & was excellent value for money. Staff are the best part of this hotel, very friendly, nothing is too much trouble & they are committed to making sure you enjoy your stay! I would definitely study here again.

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Amitabh B, General Manager at Urban Hotel Grantham, responded to this review

Dear Guest, Thank You Very Much for your feedback. It was a pleasure to know that you enjoyed your stay here with us at the URBAN HOTEL . Thank you also for your kind words for the staff. We look forward to welcome you soon again !!! Kind Regards Amitabh Bradoo More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The hotel is very very tired and in dire need of a refit. It reminds me of Fawlty Towers in so many ways, but without the humour. The shower was weak, the bathroom was grubby, the room was drab and the heating system uncontrollable. The health centre is useless because spa treatments are only available at the weekend (not helpful... More 

Was this review helpful? Yes 1
Amitabh B, General Manager at Urban Hotel Grantham, responded to this review

Dear Guest, Thank you very much for your feedback. Apologies that you did not enjoy your stay with us. All your recommendations have been taken under consideration for further improvement. Thanking You, Kind Regards, Amitabh Bradoo More 

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