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All 8 Grantham hotels

Urban Hotel Grantham

4.0 of 5 Hotel   |   Swingbridge Road, Grantham NG31 7XT, England (Formerly Ramada Grantham)
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Urban Hotel Grantham
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78%
Ranked #4 of 8 hotels in Grantham
A recent review
5 of 5 stars reviewed 6 days ago
Amy L Lincoln, United Kingdom
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  • Reviews (141)
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141 people have reviewed this hotel

Traveler rating
    62
    48
    20
    9
    2
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19
83
Solo
0
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Any
English first
Lincoln, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here on a 2 night Groupon deal (bed, breakfast, evening meal on 1st night & afternoon tea + access to leisure facilities) - what value! After a nightmare drive from Dover, including a puncture near Cambridge we were in need of a chill out & this hotel delivered in spades. A wonderful, friendly greeting on check in, speedily booked... More

Was this review helpful? Yes
Thomas B, General Manager at Urban Hotel Grantham, responded to this review

Amy Wow, what a great review, you are right we have come on massive strides since the new rebranding, and we still have a long way to go for us as well, its going to get better. I have already forwarded your review to the team and Russell for you. They are all passionate about what they do, and genuinely... More

1 review
5 of 5 stars Reviewed 6 days ago NEW

First time that we have stayed at this hotel and we will definitely be returning again. The welcoming e-mail received a couple of days before our stay asking if we had any requests was a lovely personal touch from the reception staff. All the staff were very helpful, nothing was too much trouble. The large king size bed and room... More

Was this review helpful? Yes
Thomas B, General Manager at Urban Hotel Grantham, responded to this review

Charlie Many thanks for your lovely review. The staff work very hard to ensure that they try and ensure that every guest has an enjoyable and relaxing stay with us. I look forward to welcoming you back in the very near future. Tom More

Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Large comfortable room, reasonably priced drinks at the bar, excellent evening meal, large comfortable bar area with plenty of seating. Excellent value for the price that we paid, £99 for 2 nights B&B for the two of us) which included full afternoon tea (with sandwiches, cakes, scones). Staff friendly and efficient, "if no-one's there, knock on the bar and someone... More

Was this review helpful? Yes
Thomas B, General Manager at Urban Hotel Grantham, responded to this review

Many thanks for your feedback on your recent stay with us. I am pleased that we looked after you so well and that you enjoyed your break with us. It is a great deal. We are always doing great offers on our Facebook site as well, well worth a follow. If you email me on gm@urbanhotelgrantham.co.uk I will get you... More

Hullbridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed 1 night with our grandchildren, booked a family room , when we arrived in the room only set up for 2 people, with 2 double beds which the children, boy and girl, of 5 and 8 had to share, we went down to the reception to inform that we needed a further 2 more cups, towels and milk for... More

Was this review helpful? Yes 2
Thomas B, General Manager at Urban Hotel Grantham, responded to this review

Thanks for your feedback on your recent stay with us at the Urban Hotel. I am sorry to hear about your recent stay was not upto our usual standards. I have spoken to our Housekeeping team and front of house team regarding ensuring we have enough cups in the bedroom and also ensuring that we deal with all guest queries... More

Warwick, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

My sister booked this venue for her wedding reception on 9th August 2014 and I have to say it was a comedy of errors all day. The food was average at best(main courses were had a bitter gravy and my dessert a cheescake ran off the spoon it was that sloppy)and the service apart from a couple of staff members... More

Was this review helpful? Yes 2
lowestoft
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel with extremely attentive staff. Excellent all you could eat buffet breakfast. Only slight minus is that bedroom decorations were dated but in good order and very clean and tidy. The hotel has its own Pool and Gym which was a bonus.

Was this review helpful? Yes 1
Thomas B, General Manager at Urban Hotel Grantham, responded to this review

Angela Many thanks for your feedback, I am delighted that you had an enjoyable stay with us, and regarding your comment on our bedrooms, it is something that we are looking at addressing towards the end of this year and beginning 2015. Tom More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I bought 2 night stay from Groupon. 2nights plus breakfast, evening meal and afternoon tea. £100 (ish) We paid extra for our 2 children and for afternoon tea sandwiches. The hotel itself was clean yet basic. The pool was enjoyed by my girls the most. The buffet breakfast was to be desired, they ran out quickly and we had a... More

Was this review helpful? Yes 1
Thomas B, General Manager at Urban Hotel Grantham, responded to this review

Thank you for taking the time to review our hotel. It was nice to meet you during your stay and I hope you enjoyed the animal farm we recommended for you. Thanks for your feedback for the food, soup and pate, I will pass the feedback onto our chefs. I have discussed your feedback to Chris as well, he is... More

Market Harborough, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was the second time we had stayed here. The first time was just after it had changed from Ramada to Urban. You can see that they have already improved on what was really good then. As other reviews have said rooms and facilities are looking tired but Rome wasn't built in a day and it certainly didn't affect how... More

Was this review helpful? Yes
Thomas B, General Manager at Urban Hotel Grantham, responded to this review

Owen, Many thanks for your review on our hotel and I am delighted that you had a good stay with us. You are correct we are currently going through a big re branding process and we have come along way, and I have previously stated we still have a long way to go, but I also know that myself and... More

Gillingham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My partner and I stayed here for my daughter's wedding on the 8th August. We stayed for 2 nights and couldn't fault the hotel in any way. The staff were friendly and helpful and the breakfast selection was wonderful (the best we've ever experienced). The staff did an amazing job making sure my daughter's wedding went well and they seemed... More

Was this review helpful? Yes
Thomas B, General Manager at Urban Hotel Grantham, responded to this review

Thank you for taking the time to review our hotel. I am delighted that you had a lovely day and that your daughter had the day she wanted. It was a pleasure to be part of your day and host it for you. When the photo's are completed I do hope that you bring them in to show us. I... More

Portsmouth, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed recently what a lovely welcome, staff couldn't do enough for us lots of hints tips and ideas for the area, provided with a map without asking and ideas for places to visit and eat when out and about. Room was nice, big lovely comfy bed, but the bathroom let the room down big style, cracked tiles, shabby sealing around... More

Was this review helpful? Yes 1
Thomas B, General Manager at Urban Hotel Grantham, responded to this review

Many thanks for taking the time to review our hotel. I am delighted that you had a nice stay with us. Having read your comments, I am pleased to say that we are working on these points and as a management team are already working on our restaurant offering for breakfast and looking at the bathrooms with a view to... More

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Additional Information about Urban Hotel Grantham

Address: Swingbridge Road, Grantham NG31 7XT, England (Formerly Ramada Grantham)
Phone Number:
Location: United Kingdom > England > Lincolnshire > Grantham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Urban Hotel Grantham 4*
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Also Known As:
Ramada Grantham Hotel Grantham
Grantham Ramada

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located in the heart of England, the Urban Hotel Grantham 4 Star Hotel offers a great location whether visiting for business or pleasure. Friendly staff and an open lobby adjacent to a terraced courtyard and lounge area welcome you into this lovely hotel, now offering free WiFi! Indulge yourself with delicious food and fine wines in the hotel's restaurant. Our leisure Club comes complete with an indoor pool, sauna, steam room and fitness centre. So why not visit the Urban Hotel Grantham 4 Star Hotel and leave the rest to us. ... more   less 
Number of rooms
89

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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