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Urban Hotel Grantham

4.0 of 5 Swingbridge Road, Grantham NG31 7XT, England (Formerly Ramada Grantham)
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Urban Hotel Grantham
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Urban Hotel Grantham
Urban Hotel Grantham
Urban Hotel Grantham
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274 reviews from our community

Traveler rating
    116
    103
    36
    11
    8
See reviews for
44
128
6
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
  • All months
    (274)
  • Mar-May only
    (35)
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    (68)
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Colchester, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Booked this hotel for 1 night with my wife and found the room to be really clean and comfortable, we then went to look around. Using the pool was nice and the sauna but the steam room was out of order. We decided to book a table for our evening meal but the quality of the meal was poor, my... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed on Saturday day /night. Room was lovely and clean and hot.Spa area and pool very nice choose your time not to busy.Staff very friendly and helpful. Had meal in resteraunt sat night food and service very good . Plenty room in bar for those like me who don't watch football. Breakfast plenty of choice like the 11 o clock... More 

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Kingston-upon-Hull, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here on Saturday 10th January to celebrate my birthday. We asked for an up-grade, very pleased with the up grade as we were given the superior urban room which had a very large super king size bed which was extremley comfortable, complimentary his & hers dressing gowns, i phone docking station and coffee maker!! The... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW

Some friends and I decided as a treat to look for a spa afternoon for a girly afternoon together to relax, unwind and catch up and came across one for the Urban hotel. This is a something new they provide and can tell you it is worth the money. As we arrived we were met with complimentary drinks and were... More 

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Minehead, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I visited the LAAMA show this week and used this hotel as a base, The good points is that the rooms are very comfortable with plenty of room and a really good bed in which I got a good nights sleep, the bathroom was well stocked with toiletries and spotlessly clean. The restaurant was good the food and service were... More 

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England
Top Contributor
707 reviews 707 reviews
126 hotel reviews
467 helpful votes 467 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Spent the day at this hotel for a partner conference Staff are friendly and seemed to be working hard That said the hotel is tired looking and a little grubby in areas - for example the lobby toilets needed a good fettle and there were bits of food waste in the entrance to the restaurant We were welcomed with a... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked three days in advance drove for 8 hours only to receive a call 15 minutes before arrival that they didn't have a room available. I was given a feeble excuse that there was an electrical problem the truth was that they had double booked and since it was 8pm all the rooms had gone so they booked me into... More 

Was this review helpful? Yes 3
Amitabh B, General Manager at Urban Hotel Grantham, responded to this review

Dear Guest, Apologies that we had to offer you to go to an alternative hotel. As I explained to yourself on the phone, that we are an independent hotel, we used to be RAMADA Grantham but it was only a franchise and the hotel you finally stayed is also an independent hotel now franchised as part of the same group... More 

Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

lovely modern hotel but the bedroom furniture was suprisingly period feature which was nice, very clean, friendly staff, amazing beds..felt like a princess. hotel was warm and had comfortable seating in the foyer and lounge. The offer we brought came with afternoon tea which was delighful. The evening meal was a bit disappointing, I found it a bit bland and... More 

Was this review helpful? Yes
Amitabh B, General Manager at Urban Hotel Grantham, responded to this review

Dear Guest, Thank you very much for your feedback. It was a pleasure to know that you enjoyed your stay. Your comment about food & service has been passed on to relevant departments for further improvement. It is with these comments that we can enhance our customer service experience. Thanking You, Kind Regards, Amitabh Bradoo More 

Norwich, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed on Saturday the 17th January. The staff was friendly and helpful. Had a good chat to the bar staff Michael and George who were very helpful made an enjoyable experience. Very relaxing in the spa and swimming. Pool. We were on the special all inclusive deal. It was great value for money. The food was lovely in the... More 

Was this review helpful? Yes
Amitabh B, General Manager at Urban Hotel Grantham, responded to this review

Dear Guest, Thank you very much for a lovely feedback. It was a pleasure to know that you enjoyed your stay. Unfortunately we do not have a lift as there are only 2 floors . But we are able to accommodate a request for ground floor as we do have lot of rooms on ground floor as well. Thanking you,... More 

Lincoln, United Kingdom
Top Contributor
50 reviews 50 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed with friends on the all inclusive offer Have to everything was excellent from the welcome to the goodbye . Bedroom , big , clean , good bed , food very good standard , with efficient service. Fantastic value !!!!!!!

Was this review helpful? Yes
Amitabh B, General Manager at Urban Hotel Grantham, responded to this review

Dear Guest, Thank you very much for your comments. It was a pleasure to know you enjoyed everything on your break. We hope to welcome you soon again. Thanking You, Kind Regards, Amitabh Bradoo More 

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Additional Information about Urban Hotel Grantham

Address: Swingbridge Road, Grantham NG31 7XT, England (Formerly Ramada Grantham)
Phone Number:
Location: United Kingdom > England > Lincolnshire > Grantham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Urban Hotel Grantham 4*
Number of rooms: 89
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Also Known As:
Ramada Grantham Hotel Grantham
Grantham Ramada

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