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Urban Hotel Grantham

Certificate of Excellence
Swingbridge Road, Grantham NG31 7XT, England (Formerly Ramada Grantham)
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Urban Hotel Grantham
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433 Reviews from our TripAdvisor Community

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Traveler rating
    190
    151
    55
    21
    16
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68
199
7
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
  • All months
    (433)
  • Mar-May only
    (114)
  • Jun-Aug only
    (142)
  • Sep-Nov only
    (68)
  • Dec-Feb only
    (109)
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York, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We booked a half day spa trip and then stayed over in the hotel. All the staff were very helpful, polite and attentive. The bedroom was large and clean. We had a lovely evening meal included, very good food. We have no complaints at all and will happily return. We really enjoyed our spa break, 2 excellent treatments each and... More 

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Coventry, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Outstanding Staff: Outstanding Food: Outstanding Cleanliness: This hotel is brilliant and a must stay. Everything about this hotel, spoke of excellence. The rooms maybe a little dated, but the cleanliness more than made up for this very small detail. Also the phone did not work in my room, despite a couple of requests o get this fixed. The food is... More 

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Nottingham, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a cracking deal with all inclusive dinner bed and breakfast with unlimited drinks for £99 per couple fantastic meal fantastic breakfast and the room was lovley the only thing I would say is make sure to book your your dinner slot or you could be in for a wait. But in all fantastic.

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common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked a spa break which included bed, breakfast, evening meal, afternoon tea and spa treatments. The package itself was excellent value for money. The rooms - rooms were spacious and clean. Very pleased to note that the twin room actually had 2 double beds! Excellent touch. Beds were high quality with good linen. Decor was dated and tired in places... More 

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Bedford, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just returned from a weekend spa break at this hotel, and would like to say we had a lovely time, thanks to the very helpful and friendly staff, We enjoyed afternoon tea after we arrived, followed by relaxation by and in the pool, sauna and steam room. The evening meal was delightful, and the waiter and chef ensured that my... More 

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Maidstone, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

So very welcoming and reception staff could do enough for us, despite being very busy with two wedding parties, they took the time to help and organise us. Very impressive service. Hotel is very nice. Room was large and comfortable. Swimming pool, jacuzzi and sauna were very good. Didn't have a chance to have an evening meal, but breakfast was... More 

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Darlington, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Attended over the weekend for the afternoon tea with spa treatment. The spa treatments were ment to last 25 minutes and some lasted at least 40. Great Afternoon tea to follow in fact it put to shame a place we recently attended in Ledds. Will deffinatly be returning for a great value deal with very kind and attentive staff.

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Amitabh B, General Manager at Urban Hotel Grantham, responded to this review

Dear Guest, Thank you very much for your feedback. It was a pleasure to know that you enjoyed your Afternoon Tea & Spa Treatment. We look forward to welcome you soon again!!!. Kind Regards, Amitabh Bradoo More 

Loughborough, England, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Due to my friend and I having very stressful jobs working in a hospital we treated ourselves to an Afternoon treat. On arrival we were greeted by Tanya. Drinks and fresh robes were given along with full access to the gym,pool,sauna,steam room and jacuzzi where we happily spent 2 hours uninterrupted hours putting the world to rites. Included in our... More 

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Amitabh B, General Manager at Urban Hotel Grantham, responded to this review

Dear Guest, Thank you very much for your feedback. It was a pleasure to know that you enjoyed your Afternoon Treat . We look forward to see you soon Again!!! Kind Regards, Amitabh Bradoo More 

Wakefield, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel, good food, good facilities. Plenty of comfortable seats in the lounge area very friendly staff. A lovely seating area outside. A wonderful selection of food for breakfast and a choice of carvery or an extensive menu in the evening. Bar snacks very reasonably priced.

Was this review helpful? Yes
Amitabh B, General Manager at Urban Hotel Grantham, responded to this review

Dear Guest, Thank you very much for your feedback. It was a pleasure to know you enjoyed your experience at the URBAN HOTEL. We look forward to welcome you soon again!!! Kind Regards, Amitabh Bradoo More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed overnight on way to london. Romms very nice and spacious as it was a double room. Beds very comfy and plenty of channels to watch. Wifi was poor in the room but we were a distance from the bar area so could havd moved. Food was excellent and the breakfast was really good. We used the spa facilities which... More 

Was this review helpful? Yes
Amitabh B, General Manager at Urban Hotel Grantham, responded to this review

Dear Guest, Thank you very much for your feedback. It was a pleasure to know that you enjoyed your stay and will be using us in the future. The points you have mentioned about wifi and locker keys are well noted. These will be improved upon. We look forward to see you soon Again!!! Kind Regards, Amitabh Bradoo More 

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