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Urban Hotel Grantham

4.0 of 5 Swingbridge Road, Grantham NG31 7XT, England (Formerly Ramada Grantham)
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Urban Hotel Grantham
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Urban Hotel Grantham
Urban Hotel Grantham
Urban Hotel Grantham
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324 reviews from our community

Traveler rating
    130
    123
    44
    15
    12
See reviews for
51
149
6
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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    (324)
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    (37)
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    (110)
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    (109)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars NEW

2nd visit to this hotel, lovley staff and the food eas fantastic. We stayed in room 207 bed was huge but discovered thst it was 2 singles put together one matress being hard and the other so soft it had a dent in it so nots as good sleep as we had last time we stayed. Very good breakfasts and... More 

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Billericay, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed last night on an all-inclusive package and thought it was fantastic value. We used the pool, sauna and steam room, then sat in the bar for a couple of hours drinking G&Ts. The food we chose from the 'dinner inclusive' a la carte evening menu was delicious and well cooked. The breakfast was plentiful, fresh and tasty. The... More 

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Senior Contributor
28 reviews 28 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

First the hotel - the room was large, as was the bed but discovered two beds fixed together one of which had a very uncomfortable mattress, room was clean, good television, very quiet, the shower was pathetic but other than that fine for £55 a night with breakfast! With regard to customer service however, although the male receptionist was polite... More 

Was this review helpful? Yes 1
Grantham
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW

Myself and 3 friends went to the Urban for afternoon tea . We were asked which tea we would like but were only served half of the order . Not asked if we wanted white or brown bread sandwiches .As a vegetarian I was given white bread sandwiches , 2 of the triangles were cheese and pickle and the other... More 

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Leicester, England, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here only last weekend as part of a large family group. It was an inclusive overnight stay. The rooms were all very comfortable, especially the huge beds. The staff were very accommodating with special mention going out to Martin who made our evening meal a very special event.He couldn't have done more to accommodate us. We didn't make... More 

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Norfolk, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 6 days ago NEW

Great venue for family get together in Grantham. Big rooms with huge bed and very comfortable. Great facilities and perfect location. Hugely impressed with customer service when I had problem that needed solving.

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Leicestershire, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We went as group - 21 adults, 3 kids & 3 babies. We went for a relaxing weekend in Feb. 2015. All staff were pleasant, very friendly & helpful, especially Natalie, Martin & Bar Staff. We had a very enjoyable weekend as a family & getting together and spending quality time. The evening meal & service for us all was... More 

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Amitabh B, General Manager at Urban Hotel Grantham, responded to this review

Dear Guest, Thank you very much for your feedback. It was a pleasure to know that your group enjoyed the stay. we look forward in welcoming you in the near future. Kind Regards, AMITABH BRADOO More 

Grantham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Stayed here February half term, left a review as I was particularly disappointed with the ice skating offered in the car park which we booked for an hour for the children to find out when we went to our slot it was £8 for a child and £10 for an adult for 1 hour on a plastic rink the size... More 

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Amitabh B, General Manager at Urban Hotel Grantham, responded to this review

Dear Guest, Thank you very much for your feedback. It is sad that you did not enjoy the Special Event that the hotel had put on during your stay . We will take your suggestions into consideration when we put on our next event. Thanking You, Kindest Regards, AMITABH BRADOO More 

Wisbech, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

What a lovely break we had at the Urban Hotel. Food was excellent, staff very pleasant if at times a little chaotic. The bed was huge and very comfortable. The whole stay was relaxed and very enjoyable. We did not visit the spa as we were too lazy. Thank you for a great relaxing weekend.

Was this review helpful? Yes
Amitabh B, General Manager at Urban Hotel Grantham, responded to this review

Dear Guest, Thank you very much for your response. It was a pleasure to know that you enjoyed your stay here at the URBAN. We hope to welcome you soon Again!!! Kind Regards, AMITABH BRADOO More 

York, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Me and my partner stayed at The Urban hotel last year, which at the time was a Ramada hotel. We absolutely loved it, which reasons why we returned this February. On arrival to the hotel, we received a friendly welcome and everything was very much the same. Yet, on awakening to breakfast it was rather chaotic. We got seated to... More 

Was this review helpful? Yes
Amitabh B, General Manager at Urban Hotel Grantham, responded to this review

Dear Guest, Thank you very much for your constructive feedback. Apologies that you did not fully enjoy your stay. Your comments will be passed on to the relevant teams for further improvement. It is with these feedback that we continually try to improve our guest services . Rest assured all points highlighted will be actioned and hope this would give... More 

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Additional Information about Urban Hotel Grantham

Address: Swingbridge Road, Grantham NG31 7XT, England (Formerly Ramada Grantham)
Phone Number:
Location: United Kingdom > England > Lincolnshire > Grantham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Urban Hotel Grantham 4*
Number of rooms: 89
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Also Known As:
Ramada Grantham Hotel Grantham
Grantham Ramada

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