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All 8 Grantham hotels

Eden House Hotel

3.0 of 5 Hotel   |   130 North Parade, Grantham NG31 8AU, England (Formerly The King's Hotel)
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Eden House Hotel
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Ranked #8 of 8 Hotels in Grantham
A recent review
5 of 5 stars reviewed 6 days ago
Russ M Grantham, United Kingdom
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21 reviews from our community

Traveler rating
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    4
    3
    1
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5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grantham, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We visited the Kings Hotel (Eden House Hotel) yesterday 18 Jan 2014 to celebrate our friends Wedding Aniversary. We had heard so much locally about the newly refurbished hotel under new ownership. We were not dissapointed. Ther service was excellent, the food was superb and we were treated to a great afternoon in very nice surroundings, comfortable dining with the... More 

Was this review helpful? Yes 3
Chris D, Owner at Eden House Hotel, responded to this review

Hello There Thank you for your review. You have touched my heart with your comments and I am pleased you enjoyed your experience at our hotel. We are really trying hard to get things right and instill a high level of quality and service throughout the Hotel. To know you have had a positive visit and were kind enough to... More 

Grantham, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We took my mum for a meal. Food lovely, service good however a little bit of over kill with the service. We were asked on too many occasions if everything was ok. Other than that excellent. Would recommend.

Was this review helpful? Yes 1
Chris D, Owner at Eden House Hotel, responded to this review

Hi Thankyou for your kind review. We are pleased the food and service was good that is our aim. We are new owners and our team is anxious to please! We did have a training session before service on the day of your review so I can imagine our team were keen to please! Thanks again and see you again... More 

Nottingham, United Kingdom
Top Contributor
84 reviews 84 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were shown to a table, and given a glass of wine each. Then they brought our food. Nine little finger sandwiches between two of us. You could have cut six out of two rounds of bread. There was one scone cut into four with jam and cream, and two mince pies, plus tea and coffee. It was pathetic. The... More 

Was this review helpful? Yes
Chris D, Owner at Eden House Hotel, responded to this review

Good morning, I am very sorry for the disappointing afternoon tea you had with us. We have had such good feedback on our Teas ,I can only think that we did not look after you properly. I would like to put this right and regain our reputation . Would you be good enough to let me have a contact number... More 

Isle of Man
Top Contributor
230 reviews 230 reviews
45 hotel reviews
186 helpful votes 186 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went for a light lunch just before Christmas, as my friend lives in Grantham and wanted to see the updated hotel. We had a lovely welcome from the staff, despite them being really busy with a large party in the restaurant. We sat in the bar area and had a light lunch, a sandwich each with some chips. The... More 

Was this review helpful? Yes 1
Chris D, Owner at Eden House Hotel, responded to this review

Hello Thankyou for your kind and informative review. We are grateful for your comments and hope to see you again soon . The bar area is due for a complete makeover in the spring as we realise it is not as cosy as it should be. Our best wishes to you for the New Year More 

east midlands
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed December 17, 2014

Have just visited the Kings hotel for a pre-Christmas family get-together. I can’t say I was looking forward to the prospect much after many underwhelming experiences at the hotel at various anniversary parties etc over the past three decades. However my parents have frequented the place more regularly over the years and so we agreed to give it a go... More 

Was this review helpful? Yes 2
Chris D, Owner at Eden House Hotel, responded to this review

Thank you for your review your comments are very fair and appreciated. Just so you know where we are at with the kings hotel(shortly to be rebranded The Eden House Hotel) i feel your comments and thoughts deserve a reply as you have touched upon a number of important areas that we have already thought through and will share with... More 

Holt, United Kingdom
Top Contributor
61 reviews 61 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed December 15, 2014

First observation is that this hotel appears to have an identity problem and doesn’t seem to know whether to pitch itself to its old clientele, become a boutique hotel or a party venue and this Jekyll and Hyde identity set the tone for the whole evening. Our pre-Christmas family get together was booked a few weeks ago and we were... More 

Was this review helpful? Yes 4
Theresa D, Owner at Eden House Hotel, responded to this review

I feel I must respond to your unfair and overly structured review of our buisness as you clearly wish to portray us incorrectly. your opinion if fair would be accepted and taken on board but because you have chosen to a deliberate hatchet job,I feel compelled to address your comments.It would not surprise me if you have links to our... More 

Wisbech, United Kingdom
Contributor
18 reviews 18 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 15, 2014

We regularly visit family in Grantham & The Eden Wine Bar/Restaurant was one of our favourite eateries. We found out that the owner has recently acquired The Kings Hotel (Which is only a 5 minute walk from families house) so decided to try as the original Kings had been lacking in décor & food choice. The refurbished lounge is now... More 

Was this review helpful? Yes 3
Theresa D, Owner at Eden House Hotel, responded to this review

We are so pleased you enjoyed your experience with us.it is good to know we are moving in the right direction and providing good food and service in our new establishment. we hope that with your continued support and that of a host of well wishers we bring the Hotel back to its former glory and beyond. we wish you... More 

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 11, 2014 via mobile

Bar was cold to sit in. Food terrible. Xmas dinner very disappointing, mash cold, sprouts hard as was the stuffing ball. Veg casserole burnt. Got a discount on bill but spoilt a lunch we were all looking forward to.

Was this review helpful? Yes 5
Theresa D, Owner at Eden House Hotel, responded to this review

we have sent you a personal message and have asked you to come back so we can put right your unfortunate experience.we are sorry for the poor quality of your meal and want to make amends. best wishes for the festive season and hope to hear from you soon. More 

Grantham, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 5, 2014

New owners have re-opened The King's Hotel, Grantham and brought it back to how we used to know and love it. They have refurbished the lounge, restaurants and function rooms to create somewhere you would wish to keep returning to. The staff are welcoming and attentive. The menus are varied and no one should be disappointed with the choice available,... More 

Was this review helpful? Yes 4
Chris D, Owner at Eden House Hotel, responded to this review

Thank you so much for your review . we need good honest reviewers like you to help bring this Hotel back to where it should be . your thoughts were very greatly received . happy xmas to you and yours More 

England
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 3, 2014

We visited the Eden House Hotel last week for an evening meal and could not complain. The food was lovely. We had the 3 course Winter A La Carte Menu and was very pleased. The food was delicious and well presented. The only criticism we had was that an onion side dish to the steak main was served warm instead... More 

Was this review helpful? Yes 1
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Additional Information about Eden House Hotel

Address: 130 North Parade, Grantham NG31 8AU, England (Formerly The King's Hotel)
Location: United Kingdom > England > Lincolnshire > Grantham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Eden House Hotel 3*
Number of rooms: 21
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