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Eden House Hotel

130 North Parade, Grantham NG31 8AU, England (Formerly The King's Hotel)
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Eden House Hotel
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79 Reviews from our TripAdvisor Community

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Traveler rating
    27
    25
    19
    5
    3
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (40)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (11)
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Grantham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked my Mum's 80th Birthday party as a cream tea event for 54 guests. There was nothing but praise for the staff from everyone who was there. Nothing was too much trouble and they were all very attentive. Since Sunday my Mum has had numerous phone calls about how much her guests enjoyed her party and how lovely the... More 

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Nottingham, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Went to a birthday party held at Eden House. Booked in overnight for B & B. The function room and the buffet were really nice,also breakfast was exellent. but the bedroom was clean but very dated. The bed was most uncomfortable.Will stay here again but will need a refurbished room.

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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

I organised a charity quiz night and when looking for a venue, Eden House Hotel were so accommodating. Nothing was too much trouble. They set the room out beautifully and supported us with any help we needed. Sophie and James were particularly friendly and helpful. I wouldn't hesitate in recommending the venue for a function or in using them again.

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London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

Went to the brasserie restaurant on a Sunday night. Restaurant was empty with old depressing dreary music playing in the background. Ordered veggie meal, but received a meat one. Beer and steak were good and staff polite. Complained and manager said they are welcoming feedback during refurb.

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Surrey, United Kingdom
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has new owners who are refurbishing and restyling the hotel as a boutique hotel. So far, so good. Comfortable lounge and bar. Decent food at value prices. Nice Brasserie restaurant. Main restaurant untried.

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The place has been done up nicely from when it was the KIngs. Still some way to go and smell of fresh paint strong at times. Staff friendly and helpful and breakfast was great. I'm a regular visitor to Grantham but had stopped staying here some years ago as place had gone downhill. Would stay here again now though

Was this review helpful? Yes 2
Sevenoaks
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As we were visiting relatives in the area, we booked a room for two nights which we were assured on booking was a refurbished room. Although the room had been decorated the beds were most uncomfortable, the worst we have ever slept in at a UK hotel. The bathroom had cracked and chipped tiles and mould on the tiles around... More 

Was this review helpful? Yes 1
Grantham, England, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Mixed experience, our restauarant booking was initially lost, got our table 1/2 hour later than booked, service is an area that needs work guess the staff are inexperienced but food was well cooked. Not bad but I'm sure it will improve fast under its new owners

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Chris D, Owner at Eden House Hotel, responded to this review

Dear Nigel Thank you for your kind and constructive comments. We have made note of your comments and will act on them . We have a way to go but we will improve with every day and with customers like you who believe we can Thanks again Chris Duggan More 

Grantham, United Kingdom
1 review
4 of 5 stars Reviewed 5 weeks ago

Had an enjoyable afternoon tea on Saturday afternoon as a surprise birthday treat. Staff friendly and helpful only down side the sandwiches were a little on the dry side may need keeping under cover until actually served or not prepared as early. Public areas we saw a big improvement since our last visit

Was this review helpful? Yes
Chris D, Owner at Eden House Hotel, responded to this review

Hi There Thank you for your review of your Afternoon tea experience at the Hotel. We appreciate your comments and are very sorry that your sandwiches appeared a little dry I have passed this on to the kitchen team and we will make changes to ensure this does not happen again, Please come back and try us as we enjoy... More 

Ipswich, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

It was the very friendly staff and a terrific dinner in the restaurant that made this stay enjoyable. Very clean and tidy, but the rooms are a little basic and the view out the window to a skip didn't really add too much, but overall still an enjoyable stay.

Was this review helpful? Yes
Chris D, Owner at Eden House Hotel, responded to this review

Hi There Thank you for your very good and fair review. We have done a lot to this hotel and still have lots to do. People like you and some more hard work will. Get. This hotel to where we want it . Work in progress but service and delivery is key to our ethos . Thanks for your support... More 

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