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Stayed at Ben Mhor on business for a couple of nights, booked a single room which was actually a room with a double bed a great start and things were great throughout in every aspect. Live Sky sports in the bar which was great for the guys I was with and a quiet second lounge to get away from the... more
We have just returned home today from a 2 night stay at the Ben Mhor and felt we had to comment in particular on the staff, the service and the extremely good value for money the hotel offers. We have stayed in every level and price of UK hotel over the years and found many things to complain about, but... more
my wife and myself spent one night in the hotel, Sat 3rd Oct., and a most enjoyable stay we had, our room was good and clean, the bed was huge, the food good, and the staff really good and helpful. The barman on duty that night was really nice, there were only 8 of us in the residents bar and... more
we as a couple stayed at the ben mhor hotel which was realy wonderful we have no complaints what so ever . all staff was the most pleasent that i have ever came across.the only problem was room 6 had no heating .but as i was there the people have been telling me tha tthey are going to spend lots... more
Dear Mr and Mrs McCulloch Thanks for taking the time to make a review. I am delighted to hear your overall experience was excellent. We work very hard to ensure the service levels we offer are both very good and very friendly, great to hear you thought this was the case. Sorry about the heating in your room, I didn't...
Stayed here for a family wedding which was fantastic. The service given by the hotel was superb. The room was a good size and the en-suite had a great shower. Pity that the electrical fan didnt' go off during the night. As it was a Saturday night, there was a fair bit of noise when the pubs came out, so... more
Thanks very much for taking the time to write a review, all feedback is welcome and helps us to improve what we are doing. Glad you enjoyed the wedding and the comfort of the room. All our bathroom fans are linked to the light switch and should cut off shortly after the light is turned out. It's now on our...
My partner and i were awayfor two nights on the all incl package deal and we had a lovely time, we made use off the free bar the first night but not the second as we had to drive home the next day so iam not sure if it was value for money, food was good and there was a... more
Upon checking into the hotel, service was very good. Once we were in our room, we realized that we were directly above the pub which was really loud. The room seemed dirty and not well kept up. The bathroom floor was truly disgusting, something you didn't want to stand on with bare feet. The location was good and breakfast in... more
Thank you for posting a review, all feedback, good and bad is most helpful to us. We have identified from the review that your room was Room 1, a family room, and your stay was Saturday 12th September. I am very sorry the bathroom floor was not as clean as it should be, our housekeeping staff have deepcleaned the floor...
We were a bit worried as we had a phone call the day before we were due to leave to say the hotel had been overbooked. However the extra people were booked into hotels only a few minutes walk away and we all had dinner together in the evening. The food was excellent especially the puddings. We were able to... more
Booked a room at this hotel for considerably less than the cost of other hotels and B&B's in the area. 3 adults stayed in a family room and size wise it was fine for us and all our walking gear. The staff were absolutely wonderful, really friendly and more than happy to give us advice on where to visit in... more
We stayed one night here and had a great meal in the bistro downstairs. Our room was slightly strange, with three single beds, one of which partially obscured the door to the bathroom. The beds were comfortable though with nice sheets and pillows and well-directed bedside lights. The shower was good but the bathroom was carpeted and smelt a bit... more
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